Hotel - Novotel Auckland Airport
Novotel Hotel Novotel Hotel

Novotel Auckland Airport Hotel

4.5/5 5,165 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access (Paying)
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private outdoor parking
    • Public outdoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Valet parking (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • AUCKLAND INTERNATIONAL
  • Languages spoken at the hotel
    • Chinese Mandarin
    • German
    • English
    • Spanish
    • French
    • Dutch
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing  (Nearby)
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours for Hotel Guests
    • Opening hours : Week-end 24 hours for Hotel Guests

Business services

  • 7 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
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Hotel location

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Novotel Auckland Airport Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BOARDROOM 3 - 5 27 m2 3 m 0 0 12 0 0
BOARDROOM 1 46 m2 3 m 30 15 18 18 20
BOARDROOM 2 46 m2 3 m 30 15 18 18 20
TAUWAKA ROOM 69 m2 3 m 60 22 24 42 40
PAATAKA ROOM TWO 99 m2 4 m 80 22 30 50 60
PAATAKA ROOM ONE 149 m2 4 m 130 36 44 90 80
PAATAKA ROOM 396 m2 4 m 315 82 102 180 180
    • Screen
    • Flipchart
    • Soundproof
    • Meeting room
    • Videoconferencing
    • Audio and video equipment
    • Podium
    • Lectern
    • Day light
    • Overhead projector
    • Airconditioned meeting room
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Conference hotel

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 263 rooms

Our restaurants and bars

See all our restaurants and bars
4.5/5 AccorHotels Rating 28,260 reviews

Our guest reviews for
Novotel Auckland Airport

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 5,165 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Business - 18/07/2019 TripAdvisor review
« Another great stay »

The service I receive is always great, The rooms are always great to however in this case the shower over the bath was not as easy as a floor standing shower. It was still fine just not quite as convenient to use,

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora Ambassador75076, It is wonderful to have you back with us again. Thank you for the great review score and for the wonderful feedback. My apologies for the inconvenience of the shower over the bath. I do recommend for future bookings to request a Walk-in shower to eliminate this inconvenience. Again my apologies for this inconvenience. We look forward to welcoming you again soon. Ngā mihi nui | Warm regards Jay Duggan Guest Relation Manager Novotel Auckland Airport

Anonymous Couples - 15/07/2019 AccorHotels certified review
« Efficient and friendly. »

Efficient check-in and out. Comfortable bed. Good breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Kia Ora Evan, Thank you for your review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Nga mihi nui, Rebecca Liddle Executive Assistant Manager

Claire Solo - 15/07/2019 AccorHotels certified review
« Auckland airport Novtel »

Very busy and team were efficient and friendly. Thought the restaurant food and staff was lovely however the cost of the alcohol was extremely expensive.

Our hotel has responded to the review
Our hotel has responded to the review

Kia Ora Claire Thank you for your review of our hotel! I will certainly pass on your comments to the food and beverage team. We are glad that you enjoyed your stay and hope to see you again very soon. Nga mihi nui, Rebecca Liddle Executive Assistant Manager

Anonymous Couples - 15/07/2019 AccorHotels certified review
« Comfortable and Convenient »

We are always happy with our stay at the Airport Hotel and love the convenience and access to the airport without hassles before we fly out.

Our hotel has responded to the review
Our hotel has responded to the review

Kia Ora Judi, Thank you for your review of our hotel! We are glad that you enjoy the convenience of our location and your stay. We hope to see you again very soon. Nga mihi nui, Rebecca Liddle Executive Assistant Manager

Kylie S. Families - 15/07/2019 AccorHotels certified review
« Wonderful Stay! »

Arriving tired and hungry after a long flight, we expected problems with our request for inter-connecting rooms with three beds for the kids in one of the rooms. No one ever gets it right.... But Novotel Auckland Airport did! Two wonderful rooms, upgraded to executive, inter connecting with a rolloway added to one of the rooms. Perfection :-) The restaurant was fully booked so we ordered room service and it was absolutely beautiful, every single dish for the five of us was great.

Our hotel has responded to the review
Our hotel has responded to the review

Kia Ora Kylie, We very much appreciate your comments regarding your stay at the Novotel Auckland Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant. Nga mihi nui, Rebecca Liddle Executive Assistant Manager

Rachel W. Families - 15/07/2019 AccorHotels certified review
« Great service, comfy Rooms »

The night person was amazing. I had booked the wrong room with the wrong number of beds. She made sure that I had enough sheets and a comforter so that I could sleep. She was GREAT!

Our hotel has responded to the review
Our hotel has responded to the review

Kia Ora Rachel, We very much appreciate your comments regarding your stay at the Novotel Auckland Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Nga mihi nui, Rebecca Liddle Executive Assistant Manager

Klaus Business - 15/07/2019 AccorHotels certified review
« Payable internet access is a NO-GO »

The hotel as such I would rank 8 but due to the ancient practice of charging guests for internet access my rating is deducted to 3

Ross Friends - 15/07/2019 AccorHotels certified review

Great location for those long stop overs. Great rooms for catching up on list sleep.

Our hotel has responded to the review
Our hotel has responded to the review

Kia Ora Rosanne, Thank you for your review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Nga mihi nui, Rebecca Liddle Executive Assistant Manager

Mary L. Couples - 15/07/2019 AccorHotels certified review
« Convenient and comfortable »

We arrived on a flight after midnight, and it was so convenient to cross the road to the Novotel. Our check-in was easy, quick and hassle free. The staff were welcoming and professional. Our rooms were ready, and it was luxury to fall into bed and get some much-needed sleep. The amenities were excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Kia Ora Mary, We very much appreciate your comments regarding your stay at the Novotel Auckland Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Nga mihi nui, Rebecca Liddle Executive Assistant Manager

bobdorans Friends getaway - 15/07/2019 TripAdvisor review
« Novotel »

Truly excellent.This hotel never fails to deliver and is example to which many other Novotels should aspire but fail to achieve. Despite being close to the airport the rooms are quiet many with a view of the air traffic.Service is superb and the breakfast amongst the best.

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora Bobdorans, Thank you for staying with us recently at Novotel Auckland Airport. I am thrilled to learn that your stay was excellent and that we met and went above your expectations while staying with us. We strive to provide the best service with every interaction. We look forward to welcoming you again soon. Ngā mihi nui | Warm regards Jay Duggan Guest Relations Manager Novotel Auckland Airport

Anna Business - 14/07/2019 AccorHotels certified review
« Good »

The only thing letting this hotel down was the food service at the in house restaurant there. The weekend I stayed there, the service was very slow - to the point I take to wave a waiter down to take my order. The next day for breakfast, again I waited 20 mins for someone to take my order and waited another 25 minutes, (to the point again I had to ask if my scrambled eggs were still coming)! Not impressed to say the least. And after all that, my scrambled eggs weren’t very nice. They were undercooked, some bits of it were still snotty looking!

Edith Couples - 14/07/2019 AccorHotels certified review
« Our stay fulfilled our requirements. »

We were only in the hotel overnight. Our room was good. We ate a light dinner of a pizza in the hotel's bar. The food was good but because sitting in the bar puts you in the walkway to the restaurant it wasn't as pleasant as it could have been.

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora Edith, Thank you for choosing to stay with us recently. I am very much pleased to find that you have had a comfortable stay with us. I am very sorry to learn that you had to dine at he bar and the walkway had obstructed the service, however I am very pleased to inform that the restaurant will be going under some structural changes by the of the year to provide more space for diners. We hope to have the opportunity to welcome you back many more times so that you may enjoy our new dining space by the beginning of next year. Wishing you a pleasant upcoming week. Ngā mihi nui | Warm regards Raksha Ram Front Office Manager Novotel Auckland Airport

Jeremy B. Couples - 14/07/2019 AccorHotels certified review
« Enjoyable, do it again. »

Easy, good checking in, good facilities. Quite happy.

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora Jeremy, Great to have you with us! I am glad to find that you had a comfortable and hope to see you again soon. Wishing you a pleasant upcoming week. Ngā mihi nui | Warm regards Raksha Ram Front Office Manager Novotel Auckland Airport

Anonymous Couples - 14/07/2019 AccorHotels certified review
« Friendly and comfortable »

Only there one day but was a comfortable respite between long flights

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora Gary, Such a pleasure to have you with us and I am pleased to find that you had a comfortable stay in between flight disrupts. We hope to welcoming you again sometime soon. Wishing you a pleasant upcoming week. Ngā mihi nui | Warm regards Raksha Ram Front Office Manager Novotel Auckland Airport

Business T. Business - 14/07/2019 AccorHotels certified review
« Great staff - terrible food »

No water in my room, horrible dinner, horrible breakfast. Friendly and welcoming staff

Jennifer Families - 14/07/2019 AccorHotels certified review
« Convenient »

Good very convenient

Our hotel has responded to the review
Our hotel has responded to the review

Kia Ora Seth, Thank you for your review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Nga mihi nui, Rebecca Liddle Executive Assistant Manager

Anonymous Business - 14/07/2019 AccorHotels certified review
« Slow service »

Fine

J J. Friends - 14/07/2019 AccorHotels certified review
« mrs Jillian j. »

Everything was good except the breakfast at 9:45 with invited guests was very shabby.

Our hotel has responded to the review
Our hotel has responded to the review

Kia Ora Jillian, Thank you for your review of our hotel! I will certainly share your comments regarding breakfast with the food and beverage team. We are glad that you enjoyed your stay and hope to see you again very soon. Nga mihi nui, Rebecca Liddle Executive Assistant Manager

Anonymous Couples - 14/07/2019 AccorHotels certified review
« Nice place to stay »

Lovely room, god bed nice clean bathroom. Check in wasn’t as enjoyable as I had booked in under my name and not my husbands who was the Accor member. Don’t know why this should be a problem but I was too it was so I had to give $100 security to stay the night even though it was all paid for. When I said I wanted a receipt for the $100 cash it became a bit of a problem and it was handed back to me. Had to ring reception to get wifi assigned to the room. Should really have been done on check in. Check out was fine.

Joseph P. Business - 14/07/2019 AccorHotels certified review
« Satisfactory »

Conveniently located outside the airport. Rooms are comfortable and well appointed. Would have appreciated a couple of complimentary bottles of water and biscuits as provided at other Novotels. Breakfast buffet is good.

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