Hotel - Novotel Auckland Airport
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Novotel Auckland Airport Hotel

4.5/5 5,264 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying

Leisure and activities

Catering

  • Breakfast

Business services

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Hotel location

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Novotel Auckland Airport Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BOARDROOM 3 - 5 27 m2 3 m 0 0 12 0 0
BOARDROOM 1 46 m2 3 m 30 15 18 18 20
BOARDROOM 2 46 m2 3 m 30 15 18 18 20
TAUWAKA ROOM 69 m2 3 m 60 22 24 42 40
PAATAKA ROOM TWO 99 m2 4 m 80 22 30 50 60
PAATAKA ROOM ONE 149 m2 4 m 130 36 44 90 80
PAATAKA ROOM 396 m2 4 m 315 82 102 180 180
    • Screen
    • Flipchart
    • Soundproof
    • Meeting room
    • Videoconferencing
    • Audio and video equipment
    • Podium
    • Lectern
    • Day light
    • Overhead projector
    • Airconditioned meeting room
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Conference hotel

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Enjoy work and quietness. Our superior room mixes modern décor, ergonomic comfort and high end room facilities such as 1 King Bed, private bathroom, LCD TV, internet access, work desk. Up to 2 adults and 1 Child. Rollaway bed available at surcharge.Enjoy work and quietness. Our superior room mixes modern décor, ergonomic comfort and high end room facilities such as 2 Double Beds, private bathroom, LCD TV, internet access, work desk. Up to 2 adults and 2 Children. No rollaway bed permitted.

  • 263 rooms
  • 100% non-smoking hotel
  • 14 rooms for people with reduced mobility
  • 8 family rooms
  • 26 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Remote control TV
    • DDI - Direct Dialing In
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • WIFI in your room
    • Baby bed
    • Minibar
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
Our rooms fittings

Our restaurants and bars

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4.5/5 AccorHotels Rating 30,264 reviews

Our guest reviews for
Novotel Auckland Airport

100% genuine reviews from our guests

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tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 5,264 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Karen M. Friends - 08/11/2019 Confirmed reviews AccorHotels
« AMAZING! »

Was a short stay before flight. Was amazing hotel, treated like royalty, "welcome Karen and Kermit" on the TV! Loved the all natural amenities. All receptionists were so nice. Really thought was the best hotel we have EVER stayed in! Will definitely search out Novotel on future trips. Loved being able to walk out the door and be at the airport! Great job Novotel!

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora Karen, Thank you for staying with us at Novotel Auckland Airport and for leaving a wonderful review score. It's really fantastic that your stay at Our Place was a memorable one! I'm very thrilled you thoroughly enjoyed your time with us. A pleasure and we look forward to welcoming you again soon. Ngā mihi nui | Warm regards Cameron Burroughs Guest Relations Coordinator Novotel Auckland Airport

Anonymous Solo - 08/11/2019 Confirmed reviews AccorHotels
« Mr »

Very comfortable and enjoyable.

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora, Thank you for staying with us at Novotel Auckland Airport and for leaving a wonderful review score. We look forward to welcoming you again soon. Ngā mihi nui | Warm regards Cameron Burroughs Guest Relations Coordinator Novotel Auckland Airport

Jm Business - 08/11/2019 Confirmed reviews AccorHotels
« convenient and high quality »

love the gym facilities for a work out before an international flight

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora JM, Thank you for staying with us at Novotel Auckland Airport and for leaving a wonderful review score. That sounds like a great idea before heading onto an international flight. We look forward to welcoming you again soon. Ngā mihi nui | Warm regards Cameron Burroughs Guest Relations Coordinator Novotel Auckland Airport

Bella Friends - 08/11/2019 Confirmed reviews AccorHotels
« Hotel is nice, after service is disappointed »

the hotel is nice. however, i asked for the invoice for both of the guests' name on it, it has been deal with almost two weeks, i still haven't receive the correct one.

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora Bella, Thank you for staying with us at Novotel Auckland Airport and for leaving a wonderful review score. My apologies for the delay in receiving your invoice- I have just sent one through to you. We look forward to welcoming you again soon. Ngā mihi nui | Warm regards Cameron Burroughs Guest Relations Coordinator Novotel Auckland Airport

David H. Couples - 08/11/2019 Confirmed reviews AccorHotels
« Extremely Satisfied »

It was a very brief stay, for the purpose of catching an early flight. Nonetheless we were very happy with the facilities and happy with the choice of staying the night at the airport, rather than battling early morning traffic.

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora David, Thank you for staying with us once more at Novotel Auckland Airport and for leaving a wonderful review score. We appreciate your loyalty towards AccorHotels. A great idea to save the hassle with early morning traffic- I'm glad you appreciate the convenient location as well as the services the team provides. We look forward to welcoming you again soon. Ngā mihi nui | Warm regards Cameron Burroughs Guest Relations Coordinator Novotel Auckland Airport

Gina M. Couples - 08/11/2019 Confirmed reviews AccorHotels
« Great stopover »

Excellent service again Great place to stop prior to flying out early overseas

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora Gina, Thank you for staying with us at Novotel Auckland Airport and for leaving a wonderful review score. I'm really thrilled the team looked after you well during your stay at Our Place! We look forward to welcoming you again soon. Ngā mihi nui | Warm regards Cameron Burroughs Guest Relations Coordinator Novotel Auckland Airport

Sheryl W. Couples - 08/11/2019 Confirmed reviews AccorHotels
« Average »

To be honest we found our room to be very 'average' for the price - and wasnt too impressed with the mould in the bathroom tile grout :-( Our positive comment would be the friendly check-in staff. Not sure if we'd stay again - feel for the $$ other hotels near the airport are better value for money.

Peter N. Couples - 08/11/2019 Confirmed reviews AccorHotels
« Excellent service »

Absolutely no problem

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora Peter, Thank you for staying with us at Novotel Auckland Airport and for leaving a wonderful review score. I'm thrilled you thoroughly enjoyed your stay at Our Place and that the team served you well! We look forward to welcoming you again soon. Ngā mihi nui | Warm regards Cameron Burroughs Guest Relations Coordinator Novotel Auckland Airport

Gary Couples - 08/11/2019 Confirmed reviews AccorHotels
« Semi-retired NZ Couple »

Excellent as usual

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora Gary, Thank you for staying with us once more at Novotel Auckland Airport and for leaving a wonderful review score. We appreciate your loyalty towards AccorHotels. It's great to have had you back, a pleasure as always! We look forward to welcoming you again soon. Ngā mihi nui | Warm regards Cameron Burroughs Guest Relations Coordinator Novotel Auckland Airport

Cheryl G. Couples - 08/11/2019 Confirmed reviews AccorHotels
« Very impressive »

It was a terrific short stay

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora Cheryl, Thank you for staying with us at Novotel Auckland Airport and for leaving a wonderful review score. It's amazing that you had a great, memorable stay at Our Place! We look forward to welcoming you again soon. Ngā mihi nui | Warm regards Cameron Burroughs Guest Relations Coordinator Novotel Auckland Airport

Lloo Couples - 08/11/2019 Confirmed reviews AccorHotels

Cool and friendly

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora Larry, Thank you for staying with us once more at Novotel Auckland Airport and for leaving a wonderful review score. We look forward to welcoming you again soon. Ngā mihi nui | Warm regards Cameron Burroughs Guest Relations Coordinator Novotel Auckland Airport

John A. Families - 08/11/2019 Confirmed reviews AccorHotels

Quality hotel quality service

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora John, Thank you for staying with us at Novotel Auckland Airport and for leaving a wonderful review score. We appreciate your loyalty towards AccorHotels. We look forward to welcoming you again soon. Ngā mihi nui | Warm regards Cameron Burroughs Guest Relations Coordinator Novotel Auckland Airport

Stephan V. Couples - 07/11/2019 Confirmed reviews AccorHotels
« Top hotel »

Great service, very clean. Loved the breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora Stephan, Thank you for staying with us at Novotel Auckland Airport and for leaving a wonderful review score. I'm thrilled you thoroughly enjoyed your stay at Our Place. We look forward to welcoming you again soon. Ngā mihi nui | Warm regards Cameron Burroughs Guest Relations Coordinator Novotel Auckland Airport

Sue Couples - 07/11/2019 Confirmed reviews AccorHotels
« Last Minute Booking »

We booked last minute, so was very expensive at $400. This didn't include breakfast - so we felt it was more expensive than it should be. We generally stay here prior to flying out and are always happy with the quality and service.

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora Sue, Thank you for staying with us once more at Novotel Auckland Airport and for leaving a wonderful review score. My apologies that the price paid didn't quite meet your expectations- we are entering into a high season and many hotels in the area have increased their prices. We look forward to welcoming you again soon. Ngā mihi nui | Warm regards Cameron Burroughs Guest Relations Coordinator Novotel Auckland Airport

Brad Solo - 07/11/2019 Confirmed reviews AccorHotels
« Room was really nice. »

I was not treated the same as the the person in front of me at check in, unsure if it was because of the way I was dressed. also in the room there was a open vent smell when first went in. solved it by turning on air con was unsure how to get onto the wifi... could not seem to find the access pin... (did not go too far into it I did not need it for anything large)

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora Brad, Thank you for staying with us at Novotel Auckland Airport and for leaving a wonderful review score. My sincere apologies regarding your check-in experience. We aim to give everyone that walks through our doors a warm and pleasant greeting. Also the team are always willing to assist in connecting to our in-house WiFi. We look forward to welcoming you again soon. Ngā mihi nui | Warm regards Cameron Burroughs Guest Relations Coordinator Novotel Auckland Airport

Judy Families - 07/11/2019 Confirmed reviews AccorHotels
« Another great stay »

From check in, till check out we had a lovely stay. Comfortable room and very clean. Enjoyed a beautiful dinner and lovely breakfast. Being across from International terminal is such a bonus.

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora Judy, Thank you for staying with us once more at Novotel Auckland Airport and for leaving a wonderful review score. We appreciate your loyalty towards AccorHotels. It's brilliant to see you continue to have a great time at Our Place, i'm thrilled the team serves you well and also that you appreciate the convenient location! We look forward to welcoming you again soon. Ngā mihi nui | Warm regards Cameron Burroughs Guest Relations Coordinator Novotel Auckland Airport

W. Business - 07/11/2019 Confirmed reviews AccorHotels

Many thanks to the Duty Manager that evening , I think her name was Tufi... She made my night! I was first allocated a room. When I tried to phone for Room Service I noticed that the phone was not working. I went downstairs and reported the phone 'not working to the young man at Reception who had checked me in. He assured me that he would have someone up to check the phone, asap. After half an hour or so, still no one had responded to my complaint, so I went back down to Reception. At that moment Tufi, the Duty Manager came to my rescue. She took over, apologizing for the young man, and upgraded me to another room with a complimentary breakfast. She also helped me move my things to the other room. Thank you so much Tufi for your excellent customer service. I had a restless night due to a wasp sting I had got while overseas and it was causing me some discomfort. I rang Reception to get some panadol and the lady who answered called the paramedics. They were quick to arrive and assisted me straight away. Thank you once again for the wonderful service shown to me.

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora W., Thank you for staying with us once more at Novotel Auckland Airport and for leaving a wonderful review score. Firstly, my apologies again for the delay in resolving your concern. As you mentioned; following up and ensuring something is happening regarding concerns is very important and action should be taken asap. However, I'm very pleased that Tufi came to the rescue and looked after you well! I will pass on your feedback to her, I'm sure it will put a smile on her face. Thank you for the great review and kind words. A pleasure to have had you stay and we look forward to welcoming you again soon. Ngā mihi nui | Warm regards Cameron Burroughs Guest Relations Coordinator Novotel Auckland Airport

Anonymous Solo - 07/11/2019 Confirmed reviews AccorHotels
« Always a pleasure »

Very relaxing and convenient

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora, Thank you for staying with us once more at Novotel Auckland Airport and for leaving a wonderful review score. It's great to have you with us, I'm delighted you continue to have a pleasurable time at Our Place. We look forward to welcoming you again soon. Ngā mihi nui | Warm regards Cameron Burroughs Guest Relations Coordinator Novotel Auckland Airport

Ken Business - 07/11/2019 Confirmed reviews AccorHotels
« Overnight Stay »

Pleasant stay as always, a perfect place to stay when you have fly out of NZ early in the morning.

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora Ken, Thank you for staying with us once more at Novotel Auckland Airport and for leaving a wonderful review score. We appreciate your loyalty towards AccorHotels. It's really amazing to hear you continue to have pleasurable stays at Our Place! I'm thrilled both the location and team serve you well. We look forward to welcoming you again soon. Ngā mihi nui | Warm regards Cameron Burroughs Guest Relations Coordinator Novotel Auckland Airport

Betsy W. Couples - 07/11/2019 Confirmed reviews AccorHotels
« Quick Fly Away »

We had a very easy check in, a lovely relaxed dinner and a good night's sleep. The hotel is so convenient to the airport, backed up by clean comfortable rooms, a great restaurant and friendly staff. What more could you want?

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora Betsy, Thank you for staying with us at Novotel Auckland Airport and for leaving a wonderful review score. We appreciate your loyalty towards AccorHotels. I'm very delighted to hear you appreciated the convenient location of Our Place. It's amazing that we managed to tick all the boxes during your stay. We look forward to welcoming you again soon. Ngā mihi nui | Warm regards Cameron Burroughs Guest Relations Coordinator Novotel Auckland Airport

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