Hotel - Pullman Phuket Arcadia Naithon Beach
Pullman Hotel Pullman Hotel

Pullman Phuket Arcadia Naithon Beach Hotel

4.5/5 3,305 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Air conditioned
    • Automatic air control
    • Air conditionning with individual remote
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Dry cleaning / Ironing
  • Currency exchange
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor heated pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Sauna
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Golf  (Nearby)
    • Golf
    • Golf lessons
  • Beach and water sports  (Nearby)
    • Boat excursions
    • Jet skiing
  • Bicycles rental


  • Breakfast
  • 3 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 6 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
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Hotel location

Your meetings and events

Pullman is introducing a fresh approach to the planning of upscale meetings, conventions, seminars and incentive events.Extensively equipped rooms, innovative break activities, the support and coaching of an Event Manager and a la carte Coaches are all available to help make your event a success.

Pullman Phuket Arcadia Naithon Beach Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
ARCADIA BALLROOM 390 m2 5.6 m 320 75 80 243 250
BOARD ROOM 33 m2 2.5 m 0 0 14 0 0
NAITHON 1 68 m2 3.1 m 60 24 24 36 30
NAITHON 2 60 m2 3.1 m 50 18 18 36 30
NAITHON ROOM 128 m2 3.1 m 120 48 48 72 70
SAKU ROOM 66 m2 2.5 m 60 18 24 36 30
    • Videoconferencing
    • Soundproof areas for greater confort
    • An extensive array of audio,video and projection equipment
    • Podium
    • Day light
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line
    • Certified Conference Hotel

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 277 rooms

Our restaurants and bars

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See all our bars
See all our restaurants and bars
4.6/5 AccorHotels Rating 5,998 reviews

Our guest reviews for
Pullman Phuket Arcadia Naithon Beach

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 3,305 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Matthias H. Solo - 16/05/2019 AccorHotels certified review
« Very courteous and accommodating staff in combination with a generally very pleasant environment made the stay very memorable to me. »

The stay gave me a sensation of (almost) complete satisfaction. Only (minor) exception: I found the prices on the menu (hotel-restaurant) slightly too high.

Anonymous Families - 16/05/2019 AccorHotels certified review
« Absolutely amazing resort in beautiful surroundings »

Our holiday at the Pullman Arcadia Phuket was amazing, the team go out of their way to make sure your experience is one that you will not forget. I took my mother away for some much needed time to relax, your team member Dee went above & beyond expectations. All your team are very attentive and met our needs when required. Only issue I had was the bedding, I really needed 2 beds but with the view and surroundings and excellent service we managed. Thank you for the wonderful experience.

Richard H. Couples - 15/05/2019 AccorHotels certified review
« A Wonderful Resort »

The cliffside location was stunning. The grounds including the pool and surrounding tropical vegetation and access pathways were meticulously maintained. Much of the resort had benefited from recent repaint which enhanced its appearance. We enjoyed the quiet relaxing environment helped of course by being at only about 50% capacity for the duration of our stay. We found that the restaurant food and service was outstanding, particularly at Vero's where the delightful and very personable head chef, Roberto, was constantly roaming the tables to ensure that patrons were satisfied. We enjoyed nightly cocktails at C-Bar and found that the drinks were just average. My wife ordered a Bloody came in a pale orange colour suggesting that something other than pure tomato juice was used. The barman happily poured a replacement with fresh juice but I noted that the original had been brewed using some sort of tomato essence. The Mojitos were just average with less rum than we would have liked. The service staff at C-Bar were top notch particularly a young Thai lady named Ice who went out of her way to see that were satisfied. We found that the staff overall were excellent... Thai hospitality at its very best. At Sunset drinks on the Thursday night of our stay we were approached by Brett Wilson the GM asking about our stay. Same with the Executive Chef, Craig and Vero chef, Roberto. Roxana, the Director of Operations was constantly mixing with guests and fielding any issues. On our first day, we found that housekeeping did not turn up to make up our room until just after 4pm. We raised this with Roxana and problem fixed immediately. From the GM down, everyone was approachable, smiling and friendly...nothing was too much trouble to make our stay enjoyable.

Akaranant T. Families - 14/05/2019 AccorHotels certified review
« Superb »

Well trained staff Delicious food of Vero Good manner of staffs Great service-minded

Carl Couples - 14/05/2019 AccorHotels certified review
« Wonderful service from all staff. »

Wonderful room, food, views and beautiful staff members

Yf Friends - 14/05/2019 AccorHotels certified review

Nice view and great room. fantastic!

Kaz Friends - 13/05/2019 AccorHotels certified review
« Perfect venue for friends to come together »

We were a small group of friends escaping BKK for the weekend in much need of some R'n'R. The weather was fantastic, great service and overall top weekend. We were lucky enough to get a spot at the Sunday brunch. It was brilliant. Fantastic food, moet bubbles and wine flowed all afternoon.

Kimberley Couples - 13/05/2019 AccorHotels certified review
« Amazing beach resort in a quiet area of Phuket »

I couldn’t fault one thing over a ten night stay. The service, facilities, food and location were absolutely perfect! Very impressed and can not wait to come back one day.

Couples - 13/05/2019 TripAdvisor review
« premium experience from start till end »

A true premium experience, thanks to the fantastic staff and facilities. Not far from the airport, but very quiet surroundings with activities close by (should you ever wish to leave the premises - wouldn't know why.....). We had the ocean view 'room' which is in one word : fantastic. Hungry ? Many options, but be aware for the 'Thai Buffet' you will need multiple visits to be able to taste all of the different tasty plates ;-) . Breakfast is one of the best breakfast buffets we've experienced. Again a big thanks to all the staff for the wonderful experience. Using the word 'experience' many times now, but that's what it is! We'll be back!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Inspire49661182220 We love it when our guests have a true Pullman "experience"....I have to agree why would you leave the resort except to go home I guess. ( even that, you could pass on if you wanted LOL ) The culinary team had a huge smile on their faces when we shared your story with them and they said to pass on a huge thanks and delighted to know you enjoyed the cuisine. I have to admit I have to avoid the breakfast period at all times as it appears as I get older my will power gets weaker with all the amazing treats. ( my stomach loves it but my waistline and clothes do not ) When you are ready for another Premium journey from start to finish at our Phuket resort, you know where to find us. Make sure to tell all your friends as well and do let our Guest Loyalty Manager know if you are heading back. Our Beach House Your Holiday Home Brett Wilson General Manager

Anonymous Couples - 12/05/2019 AccorHotels certified review
« Perfect »

We stayed at Pullman for 10 days, it was perfect.!! The staff is very friendly and always ready to help. The facilities are good.

Olivier V. Couples - 08/05/2019 AccorHotels certified review
« Exquisite blend of western organisation and Thai refinement in a stunning tropical environment »

The best of both worlds: Outstanding hotel location between a very nice beach and beautiful tropical forest on steep terrain made totally accessible by outstanding transport organization and great architecture.

N B. Couples - 08/05/2019 AccorHotels certified review
« Great relaxing holiday »

Excellent location, good food, very friendly and helpful local staff. We like the jungle style gardens around the units which provided a good atmosphere. The steep slopes were good exercise also. Chose not to use the provided transport up to the room. Loved the staff.

W. K. H. Friends - 07/05/2019 AccorHotels certified review
« Nice, refreshing, relax and leisure time in this resort »

I like the renovation of room I lived in and design of the resort very much. I was impressed with cleanliness and tidiness of the overall environment of the hotel. Two frustrated point were that: I had to take my heavy lugguage to the reception myself as the arranged transport car did not allow any grace of time at my room door and just left without any consent; secondly, your shuttle bus, even though it required fees, only ran on odd days and to a single spot of Patong only.

Our hotel has responded to the review
Our hotel has responded to the review

Dear King H. W., Thank you for taking the time to share your feeling with us. It’s great to read that you found our Resort clean and it provided the relaxing time you needed during your holiday. However your comments show that we have let you down in some areas which we sincerely apologies for. You have some great constructive feedback in regards to the shuttle service, housekeeping and food variety and rest assured the concerned department heads have received your feedback for further actions. It is sometimes through the eyes of our guest we become aware of things that could go unnoticed and therefore uncorrected, again we truly thank you for supporting us. I trust that we shall have the chance to welcoming you back soon and I remain at your disposal for further assistance. Best regards, Roxana Gheorghe Director of Operations

Manthan C. Couples - 07/05/2019 AccorHotels certified review
« Mr Manthan C. »

We had an incredible 2 nights at the Pullman Arcadia. Everything from the staff, service, hospitality was exceptional! One issue that we faced in our pool villa, however, was that there were too many insects, lizards, that entered the bathtub area through the partly-open window shutters and had to call the hotel staff to clear them on several occassions. Apart from that, it was a wonderful experience staying at the resort.

Belle Friends - 07/05/2019 AccorHotels certified review
« It was a great stay, the service was excellent. Our room was beautiful. »

Incredible stay. I would recommend a swim up bar in the pool.

H. H. O. Families - 06/05/2019 AccorHotels certified review
« The place is amazing not suitable for families with toddlers »

The Pullman is amazing and so is the staff I wouldn’t say it suitable for young families The area isn’t kids friendly and although there is a kids club it’s a walk and hard to get to especially when it rains then you need it the most

Zev F. Families - 06/05/2019 AccorHotels certified review
« Very comfortable luxury resort »

It was a great holiday. The rooms were great, staff was friendly and helpful.

Fl… Solo - 06/05/2019 AccorHotels certified review
« Excellent Service with a Smile! »

Probably the best resort you will find around Phuket. What sets this hotel apart from any other, is the exceptional level service. To mention just one, Look-Moo treated me like a king: she even walked with me to my room to make sure everything was according to my expectation! The food is also great and not overpriced. I would, however, recommend extending the room service menu to include a bit more western cuisine. Here the Pullman at Panwa wins. Lastly, Dear Management, the boys and girl at reception does a great job, but please get them better fans or proper aircon. The reception is super hot and they deserve some cool air :-) See you soon! Flippie

Wayne R. Couples - 05/05/2019 AccorHotels certified review
« A really great time »

The people were lovely. The hotel itself is starting to look a bit tired in some places - our verandah was missing its mirrors on the wall but had the rusted nails still exposed, plus I was continually getting tiny tiles out of the pool....

Ken L. Friends - 05/05/2019 AccorHotels certified review
« Home away from home »

I thought it was a great experience to stay at Pullman and exceeded my expectation. The room was good in size, with good layout, and nice view (ocean view). Very welcoming by the team, especially the staff member (Jah), nickname Tham if I am not mistaken, who managed to make a call before my arrival to double check on my reservation (as I had two bookings that were not in consecutive days, with two days gap, so she spotted that and called to ensure that, in case I get disappointment when I arrive!). I was also being shown around the hotel when I checked in. Food wise, that definitely exceeded my expectation, as I do not normally have much hope on hotel catering, but it was totally fine and I don’t mind having my meals here if I am lazy to get out of the hotel. Very accessible to the airport and with good swimming pool and view. I would highly recommend this if you are not someone who needs to have plenty of night life that must stay in Patong.

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