Hotel - Sofitel Dubai Downtown
Sofitel Hotel Sofitel Hotel

Sofitel Dubai Downtown Hotel

4.5/5 4,778 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
See rates

Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying

Leisure and activities

Catering

  • Breakfast

Business services

See all services

Hotel location

Companies and event centres nearby

Company

BANK OF AMERICA3 km / 1.86 mi BNP PARIBAS0.5 km / 0.31 mi CREDIT SUISSE3 km / 1.86 mi DOW0.5 km / 0.31 mi HSBC0.5 km / 0.31 mi MORGAN STANLEY3 km / 1.86 mi PRICEWATERHOUSE0.5 km / 0.31 mi STANDARD CHARTERED0.5 km / 0.31 mi
BARCLAYS0.5 km / 0.31 mi BOOZ AND CO3 km / 1.86 mi DELOITTE0.5 km / 0.31 mi ERNST AND YOUNG1 km / 0.62 mi JP MORGAN3 km / 1.86 mi PHILIP MORRIS3 km / 1.86 mi SHELL4 km / 2.49 mi

Congress centre

CONVENTION CENTRE5.2 km / 3.23 mi

Your meetings and events

From a spectacular pool terrace to light-flooded meeting rooms overlooking Sheikh Zayed Road, discover unique conference and events venues in Downtown Dubai. First-floor meeting spaces range from boardrooms to 100-seater conference halls.Impress up to 500 guests with a cocktail party or product launch on the soft lawns of the pool terrace, with spectacular views of the Burj Khalifa.With creative flair and a sharp eye for detail, InspiredMeetings concierges help put a special twist on your event - from themed coffee breaks to tailor-made team-building activities in Dubai.

Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
EMERALD 35 m2 3 m 0 0 10 0 12
QUARTZ 35 m2 3 m 25 12 14 15 20
AMETHYST 36 m2 3 m 0 0 10 0 12
JADE 37 m2 3 m 0 0 10 0 12
RUBY 37 m2 3 m 25 12 14 15 20
ONYX 57 m2 3 m 0 0 18 0 24
SAPPHIRE 77 m2 3 m 32 15 15 18 40
TOPAZ 78 m2 3 m 60 27 20 36 50
AMBER 80 m2 3 m 60 27 20 36 50
OPAL AQUAMARINE 179 m2 3 m 150 54 0 87 120
DIAMOND BALLROOM 460 m2 7 m 600 0 0 300 450
    • Screen
    • Flipchart
    • Soundproof
    • Video camera
    • Videoconferencing
    • Audio and video equipment
    • Office
    • Lectern
    • Podium
    • Day light
    • WIFI access
    • Slide projector
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • Catering available
    • Kitchen & restnt hire available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Geometric Chic motifs, the soft down of a Sofitel MyBed, stunning views of Downtown Dubai and the coastline, high technology, coffee machine and signature amenities in each of our 350 rooms and suites.Discover unique color themes and Geometric Chic motifs in all of our 76 Suites. Impressive views of the city, a unique set of services and access to the Club Millésime to gratify your every need.

  • 350 rooms
  • 305 non-smoking rooms
  • 7 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Data port in room
    • Turn down service
    • Air conditioning
    • Air Cooling System
    • Emergency exit map
    • Automatic air control
    • Spa/Jacuzzi in bathroom
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • WIFI in your room
    • Radio in bathroom
    • TV Bouquet beIN Sports
    • Telephone in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Phone with 2 handsets in room
    • Automatic temperature control
    • Baby bed
    • Computer
    • High speed transmission line
    • Iron in room
    • Microwave in room
    • Coffee/tea making facilities
    • Bidet
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars
4.6/5 AccorHotels Rating 8,728 reviews

Our guest reviews for
Sofitel Dubai Downtown

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 4,778 reviews
Business - 13/11/2019 TripAdvisor review
« Worth it »

The hotel's location in Downtown is very good, you can take the tunnel or walk the street to dubai mall (fashion avenue gate) and it takes around 7 minutes. Use the same tunnel to across Sheikh Zaid road to reach the city walk. The staff are very welcoming and helpful. Cleanliness is excellent, they did 2 rounds of housekeeping. The pool closes at 8:00 pm, which would be better if they can keep it open longer. Overall I was satisfied for the purpose of the visit. I would recommend it for singles and couples +1 child due to the sizes of the rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohana A, Thank you very much for sharing your feedback on TripAdvisor following your stay with us. As you know, guest experience review are crucial for our success. I am delighted to know that you appreciated and enjoyed our convenient location and the efficient services provided by our Heartists. Your recommendation is highly appreciated and we look forward to welcoming you back on your next trip to Dubai! Warm regards, Klaus Assmann General Manager

Pkroener Couples - 12/11/2019 TripAdvisor review
« Perfect downtown 5* hotel »

My home in Dubai. Room, staff and facilities were all of premium level. I am already looking forward my next stay in few weeks. The new Millesime lounge is finally of the level to be expected. It was about time...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pkroener, Your choice of review title is truly rewarding! :) It is great to know that you enjoyed our hospitality and the new and improved location of our Club Millesime. The French countryside theme does give a warm feeling when you enter the lounge, plus, the added facilities such as massage chairs, shower room and board games section. Thank you for you continued patronage... we cannot wait to welcome you back at your "home in Dubai". Warm regards, Klaus Assmann General Manager

Gary H. Business - 10/11/2019 Confirmed reviews AccorHotels
« Not what I expected :( »

It was not a great experience - over priced for the service received and was given false information on check in that let to issues when checking out over charges. In other Hotels I have been upgraded into the business lounge however this Hotel expected 1,000 AED on top of the room charges - Recently stayed in the Sheraton near Trade Centre for GITEX and was instantly upgraded for FREE Rooms were basic but ok, AC was poor and did not keep room at a constant temperature Breakfast was a good standard

Jehad A. Business - 09/11/2019 Confirmed reviews AccorHotels
« Mr Jehad A. »

Great hotel Amazing staff Super clean rooms The VIP lounge is awesome by all means One of the best hotels I have been to

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. D., We very much appreciate your comments regarding your stay at the Sofitel Dubai Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Auristelle Agache Guest Relations Supervisor مشرفة علاقات النزلاء T. +971 (4… Sofitel Dubai Downtown

Ibrahim Solo - 02/11/2019 Confirmed reviews AccorHotels
« Dr. Ibrahim »

Nice hotel and team.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. E., Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Dubai Downtown. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Kind Regards, Auristelle Agache Guest Relations Supervisor مشرفة علاقات النزلاء T. +971 (4… Sofitel Dubai Downtown

R. G. Couples - 01/11/2019 Confirmed reviews AccorHotels
« It was a short stay but we were satisfied. »

Except for the length of time we had to wait to check in, we were satisfied.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., We very much appreciate your comments regarding your stay at the Sofitel Dubai Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Lily Xu Xiaoyi Guest Relations Officer T. +971 (4… Sofitel Dubai Downtown

Nb Business - 01/11/2019 Confirmed reviews AccorHotels
« Ok »

Your staff are lovely but the rooms are tired. The one thing that you need in a hotel room after the basics is a socket by the bed. The only sockets were where the kettle was. Also I went for dinner in the Peruvian restaurant upstairs and it was really strange; the lighting was poor, the atmosphere dreadful and it smelled of smoke. I would actively recommend people not to stay there as it is not up to scratch for a Sofitel.

Shanindra Couples - 30/10/2019 Confirmed reviews AccorHotels
« Fabulous »

Great stay overall. Very comfortable rooms. Breakfast buffet was excellent. The club lounge was very handy as we had a lot of time to kill in between flights. The staff was very attentive. Special mention of the staff at the club lounge especially Vivek for their dedicated service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. D., We very much appreciate your comments regarding your stay at the Sofitel Dubai Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially Club Lounge Team and Mr. Vivek. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and your loyalty, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Auristelle Agache Guest Relations Supervisor مشرفة علاقات النزلاء T. +971 (4… Sofitel Dubai Downtown

Dr Z. A. Couples - 29/10/2019 Confirmed reviews AccorHotels
« Everything was super »

Kindest staff ever

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dr. A., We very much appreciate your comments regarding your stay at the Sofitel Dubai Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Auristelle Agache Guest Relations Supervisor مشرفة علاقات النزلاء T. +971 (4… Sofitel Dubai Downtown

Linda Business - 29/10/2019 Confirmed reviews AccorHotels
« Modern, vibrant hotel »

A lovely modern hotel in an excellent location for business and shopping. The staff are incredibly helpful and nothing is too much trouble.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. M., We very much appreciate your comments regarding your stay at the Sofitel Dubai Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Auristelle Agache Guest Relations Supervisor مشرفة علاقات النزلاء T. +971 (4… Sofitel Dubai Downtown

Anne L. Friends - 29/10/2019 Confirmed reviews AccorHotels
« A comfortable stay »

The room is spacious and ideally furnished with stylish materials. I am impressed by the quality service offered by the bellboys. Front desk staff are also helpful and reliable. Location is good in terms of proximity to the MRT (5 minutes walk) and the Dubai Mall (15 minutes walk connected with an air conditioned bridge). Overall a good place to stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. L., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kindly advise us on the proper time to discuss about you on your arrival experience. We look forward welcoming you back in the near future. Kind Regards, Auristelle Agache Guest Relations Supervisor مشرفة علاقات النزلاء T. +971 (4… H7… Sofitel Dubai Downtown

Stan C. Couples - 28/10/2019 Confirmed reviews AccorHotels
« First time in Dubai and not the last »

The Sofitel Downtown is so centrally located just 200 meters from the Metro Station made it a breeze to get there from the Airport. Also the air conditioned walkway to the Dubai Mall makes this hotel a great location to base yourself.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., We very much appreciate your comments regarding your stay at the Sofitel Dubai Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Lily Xu Xiaoyi Guest Relations Officer T. +971 (4… Sofitel Dubai Downtown

Never R. Business - 27/10/2019 Confirmed reviews AccorHotels
« Not sofitel standard »

Facilities in hotel are so poor, the GYM was a big shame for 5 stars hotel,breakfas has no variety lunch as well. I got sick from the room smell, smoking room with no ventation and corridors smells like tobacco factory once step out the elevator.

Faisal I. Couples - 24/10/2019 Confirmed reviews AccorHotels
« Awesome »

Its was really good as everyone was real friendly and helpful. Very polite.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. I., We very much appreciate your comments regarding your stay at the Sofitel Dubai Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Lily Xu Xiaoyi Guest Relations Officer T. +971 (4… Sofitel Dubai Downtown

Young L. Business - 24/10/2019 Confirmed reviews AccorHotels
« Location, view, staff, everything thing was awesome! »

It was so good to stay in Dubai.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. L., We very much appreciate your comments regarding your stay at the Sofitel Dubai Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Lily Xu Xiaoyi Guest Relations Officer T. +971 (4… Sofitel Dubai Downtown

Anonymous Friends - 21/10/2019 Confirmed reviews AccorHotels
« The hotel is very centrally located and our stay was very pleaseant. »

The hotel is in a great location and teh staff could not have been more attentive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. C., Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Dubai Downtown. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Kind Regards, Auristelle Agache Guest Relations Supervisor مشرفة علاقات النزلاء T. +971 (4… H7… Sofitel Dubai Downtown

Lf Business - 21/10/2019 Confirmed reviews AccorHotels
« Fantastic hotel »

Great stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. F., Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Dubai Downtown. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Kind Regards, Auristelle Agache Guest Relations Supervisor مشرفة علاقات النزلاء T. +971 (4… H7… Sofitel Dubai Downtown

Gary S. Couples - 17/10/2019 Confirmed reviews AccorHotels

Very good service. Rooms were very clean and the front desk was very cooperative.!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. s., Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Dubai Downtown. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Kind Regards, Auristelle Agache Guest Relations Supervisor مشرفة علاقات النزلاء T. +971 (4… Sofitel Dubai Downtown

Anonymous Business - 16/10/2019 Confirmed reviews AccorHotels
« Amazing »

We stayed at your property and we were preparing for a major event. The staff in your Conference room area are amazing, there was nothing too difficult. The rooms are wonderful, clean and a great size. Staff all round were wonderful. I would say one of the best hotels I have stayed in worldwide.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. S., We very much appreciate your comments regarding your stay at the Sofitel Dubai Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Chen Qing Guest Relations Officer T. +971 (4… Sofitel Dubai Downtown Sheikh Zayed Road - PO BOX 126272 Dubai - United Arab Emirates

Sultan A. Families - 14/10/2019 Confirmed reviews AccorHotels
« Clean, comfortable, helpful staff and great location. »

I spent a great time in this hotel. Me and my family enjoyed the facilities and the great location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., We very much appreciate your comments regarding your stay at the Sofitel Dubai Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Chen Qing Guest Relations Officer T. +971 (4… Sofitel Dubai Downtown Sheikh Zayed Road - PO BOX 126272 Dubai - United Arab Emirates

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
Your loyalty is rewarded
Le Club AccorHotels
Not participating hotel As a {{fidelityCard}} member Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates