Hotel - Pullman Wuxi New Lake
Pullman Hotel Pullman Hotel

Pullman Wuxi New Lake Hotel

4.5/5 288 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air conditioning with individual remote
    • Air Conditioning
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • Korean
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 4 PM
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre

Catering

  • Breakfast
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 6 meeting room(s)
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

ASTRAZENECA7 km / 4.35 mi BOSCH8 km / 4.97 mi BUHLER20 km / 12.43 mi HYNIX9 km / 5.59 mi MURATA7 km / 4.35 mi SONY6 km / 3.73 mi
BELTON TECHNOLOGY12 km / 7.46 mi BRIDGESTONE7 km / 4.35 mi GE12 km / 7.46 mi INFINEON7 km / 4.35 mi PANASONIC6 km / 3.73 mi SUNTECK POWER7 km / 4.35 mi

Your meetings and events

Meetings happen in eight separate conference rooms. Special events happen in the 1,200 sq m Grand Ballroom, one of the largest such hotel ballrooms in China.The Pullman Event Manager can help plan events and gatherings, while the IT Solutions Manager will help with any and all technology requirements, no matter how complex.A dedicated Chill-Out Space is the place for a break during a packed schedule. And personalised parties and receptions happen in the Premier Lounge.

Pullman Wuxi New Lake Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
FORUM I 78 m2 3 m 84 42 20 48 40
FORUM II 78 m2 3 m 84 42 20 48 40
FORUM III 78 m2 3 m 84 42 20 48 40
TUILERIES 114 m2 3 m 95 0 0 48 60
LOUVRE 316 m2 3 m 320 0 0 130 120
EMERALD GRAND BALLROOM 1,069 m2 5 m 1200 0 0 720 720
    • Videoconferencing
    • Soundproofed areas for greater confort
    • An extensive array of audio, video and projection equipment
    • Podium
    • Day light
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line
    • Certified Conference Hotel

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 399 rooms
  • 245 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box
    • Automatic air control
    • Free in-room mineral water
    • Telephone
    • WIFI in your room
    • Wide work desk
    • Satellite and cable television offering a wide range of channels
    • Air conditioning with individual remote
    • Baby bed
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Nespresso experience offered
    • Minibar
    • Shower
    • Bathtub
    • Separate toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

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See all our restaurants and bars
4.5/5 AccorHotels Rating 2,301 reviews

Our guest reviews for
Pullman Wuxi New Lake

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 288 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
First S. H. Business - 21/09/2019 AccorHotels review
« WOW »

What a beautiful h.. The room was spacious and my brief stay was very comfortable. I have stayed at another h. in Wuxi many time before, but I will make the Pullman my favorite in the future.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We very much appreciate your comments regarding your stay at the Pullman Wuxi New Lake. Thank you so much for your kind recognition upon our h., and it is our great honor to accompany you a nice business trip. In future, we will keep on working hard to deliver more comfortable and enjoyable stay experience. Thank you again for sharing your experience, and we sincerely look forward to your next stay. Sincerely, Jammy Zhang General Manager Pullman Wuxi New Lake

Kang H. C. Business - 13/09/2019 AccorHotels review
« Clean & Amenity »

Clean & Amenity

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We very much appreciate your comments regarding your stay at the Pullman Wuxi New Lake. Thank you so much for your kind recognition upon our hotel, and it is our great honor to accompany you a nice business trip. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jammy Zhang General Manager Pullman Wuxi New Lake

Z. D. Business - 12/09/2019 AccorHotels review
« nice hotel with excellent Gym »

Nice hotel but a little bit far away from downtown good Gym and nice people who service there Dinner is good and fresh beautiful lake nearby

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We very much appreciate your comments regarding your stay at the Pullman Wuxi New Lake. Thank you so much for your kind recognition upon our hotel and staff service. Hotel is located in Winxu District, surrounding environment still needs further development. For any caused inconvenience, please kindly have my sincerest apology. In future, we will keep on working hard to deliver more enjoyable and comfortable stay experience. Thank you again for sharing your experience, and we sincerely look forward to your next stay. Sincerely, Jammy Zhang General Manager Pullman Wuxi New Lake

Anonymous Business - 08/09/2019 AccorHotels review

No printing service, no breakfast, no fruits during the day at Lounge Extreme limited drink options at lounge No bottled water at gym No real nuts provided at breaking APP not working fast

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for taking the time to tell us about your experience at the Pullman Wuxi New Lake. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to improve. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jammy Zhang General Manager Pullman Wuxi New Lake

Tann K. Families - 04/09/2019 AccorHotels review
« Nice and comfortable hotel »

Staff is friendly and helpful. Room is clean and comfortable. Although the location is not very convenient without car, it is still worthwhile to stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We very much appreciate your comments regarding your stay at the Pullman Wuxi New Lake. Thank you so much for your kind recognition upon our hotel, and it is our great honor to have your always support as our member. Hotel is located in Wuxi New District, and surrounding facilities still need further development. Thank you so much for your kind understanding to us. In future, we will keep on working hard to deliver more comfortable and enjoyable member experience. Thank you again for sharing your experience, and we sincerely look forward to you and your family's next stay. Sincerely, Jammy Zhang General Manager Pullman Wuxi New Lake

Grace Families - 03/09/2019 AccorHotels review
« great experience in Wuxi Pullman »

clean room, good restaurants, good parking space

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We very much appreciate your comments regarding your stay at the Pullman Wuxi New Lake. Thank you so much for your kind recognition upon our hotel, and it is our great honor to have your always support as our member. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.In future, we will keep on working hard to deliver more enjoyable and comfortable stay experience. Thank you again for sharing your experience, and we sincerely look forward to you and your family's next stay. Sincerely, Jammy Zhang General Manager Pullman Wuxi New Lake

Chris W. Business - 02/09/2019 AccorHotels review
« Business Trip but a nice hotel »

Business Trip but a nice hotel to stay at. Always enjoy this hotel, rooms are spacious and comfortable. Good breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We very much appreciate your comments regarding your stay at the Pullman Wuxi New Lake. Thank you so much for your kind recognition upon our hotel, and it is our great honor to have your always support as our member. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we sincerely look forward to your next stay. Sincerely, Jammy Zhang General Manager Pullman Wuxi New Lake

John-tuscan K. Business - 30/08/2019 AccorHotels review
« Great service. »

After a very friendly check-in with Cherry we have received a great, clean room. The hotel staff is very friendly. Also, when arriving at the Club Lounge Sherry was accommodating and provided me with a small snack. All in all, I am very grateful to have stayed at your hotel and will come again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We very much appreciate your comments regarding your stay at the Pullman Wuxi New Lake. Thank you so much for your kind recognition upon our hotel and staff service, and it is our great honor to have your always support as our member. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. In future, we will keep on working hard to deliver more comfortable and enjoyable stay experience. Thank you again for sharing your experience, and we sincerely look forward to your next stay. Sincerely, Jammy Zhang General Manager Pullman Wuxi New Lake

Amanda Business - 27/08/2019 AccorHotels review
« Good service »

The service is good. Especially thanks Leesa's and Nora's great service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We very much appreciate your comments regarding your stay at the Pullman Wuxi New Lake. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will be an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jammy Zhang General Manager Pullman Wuxi New Lake

Cynthia C. K. Y. Business - 08/08/2019 AccorHotels review
« Ms »

hotel room is fine except water drainage in bathroom is very slow and bathroom floor is not too thoroughly mopped. front desk is efficient

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for taking the time to tell us about your experience at the Pullman Wuxi New Lake. First of all, thank you so much for your kind recognition upon us. Meanwhile, I am so sorry that our cleaning part hasn't reached your expectation yet. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we will strengthen training and check force to our staffs and we will work best to deliver more clean and comfortable stay environment. We appreciate your sharing your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jammy Zhang General Manager Pullman Wuxi New Lake

Nico T. Families - 03/08/2019 AccorHotels review
« Very good experience overall »

Staff was great, friendly and helpful. The swimming pool was clean but locker room is very small so avoid peak time. The breakfast buffet is good with plenty of choices. The hotel is 30min away from Wuxi Tourist attractions, something to consider for vacationers.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We very much appreciate your comments regarding your stay at the Pullman Wuxi New Lake. Thank you so much for your always support as our member. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. In future, we will keep on working hard to delivery more comfortable and enjoyable member experience. Thank you again for sharing your experience, and we sincerely look forward to you and your family's next coming. Sincerely, Jammy Zhang General Manager Pullman Wuxi New Lake

S. Business - 30/07/2019 AccorHotels review
« Good hotel and in good lcation »

Convenient facilities, friendly and helpful staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We very much appreciate your comments regarding your stay at the Pullman Wuxi New Lake. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jammy Zhang General Manager Pullman Wuxi New Lake

Simon Business - 29/07/2019 AccorHotels review
« Very good stay in the hotel »

Happy hour was too simple not too much food

Our hotel has responded to the review
Our hotel has responded to the review

尊敬的顾客: 感谢惠赐有关下榻 Pullman Wuxi New Lake 的宝贵意见。首先,非常感谢您对我们酒店的肯定。也很抱歉,还未能在用餐方面达到您的期盼,请允许我向您表达最诚挚的歉意。 在铂尔曼,我们孜孜以求,不断改进,希望能向每一位客户提供高水准的体验,因此您的反馈对于我们的提高十分重要。请放心,我已将您的反馈告知酒店餐饮总监。接下来,我们将更加关注餐饮出品,同时我们也将加强对员工的培训力度,力争打造更美味、用心的用餐体验。 再次感谢您与我们分享您的体验,我们真诚地期待您的下一次光临。 谨启 张子翀 总经理 无锡新湖铂尔曼大酒店

Daifengjia Business - 25/07/2019 AccorHotels review
« Exellent accomadation experience »

Good sleeping, perfect enviorenment

Our hotel has responded to the review
Our hotel has responded to the review

尊敬的宾客: 感谢惠赐有关下榻无锡新湖铂尔曼大酒店的宝贵意见。听到您对我们工作的肯定,十分开心,也非常感谢您对我们一直以来的支持。 我会将您的反馈与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地期待您的下一次光临。 谨启 张子翀 总经理 无锡新湖铂尔曼大酒店

Rita L. Business - 24/07/2019 AccorHotels review
« quiet and nice staff. »

nice staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We very much appreciate your comments regarding your stay at the Pullman Wuxi New Lake. Thank you so much for your kind recognition upon our hotel and staff service, and it is our great honor to accompany you a nice business trip. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jammy Zhang General Manager Pullman Wuxi New Lake

陈. Business - 20/07/2019 AccorHotels review
« Good experience »

All are perfect

Our hotel has responded to the review
Our hotel has responded to the review

尊敬的顾客: 感谢惠赐有关下榻 Pullman Wuxi New Lake 的宝贵意见。听到您对我们酒店的肯定,十分开心,我们也很荣幸能伴您度过愉悦的出差旅途。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。接下来,我们也将再接再厉,努力打造更愉悦、舒适的餐饮及入住体验。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 张子翀 总经理 无锡新湖铂尔曼大酒店

Yubin W. Business - 15/07/2019 AccorHotels review

Room is nice and clean with gorgeous view of the area. Which impressed me a lot is the hospitality of the front desk desk staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We very much appreciate your comments regarding your stay at the Pullman Wuxi New Lake. Thank you so much for your kind recognition upon our hotel and staff service, and it is our great honor to accompany you a nice business trip. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jammy Zhang General Manager Pullman Wuxi New Lake

Gamez J. Business - 26/06/2019 AccorHotels review
« Bad sleep. »

Soundproofing of rooms is very bad. Can even hear the person in next room snoring, talking on the phone, using toilet.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for taking the time to tell us about your experience at the Pullman Wuxi New Lake. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we have left alert in system and we will arrange you the room with better soundproof in priority in your future stay. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jammy Zhang General Manager Pullman Wuxi New Lake

Chris W. Business - 24/06/2019 AccorHotels review
« Nice Experience »

As always enjoyed a my stay at this hotel. Some renovation on-going; executive lounge closed but moved down-stairs (2nd floor) which was OK. I did ask how long this would be in place but the lounge staff didn't understand my question!

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We very much appreciate your comments regarding your stay at the Pullman Wuxi New Lake. Thank you so much for your kind support to us as our member. Regarding to Executive Lounge project, it is supposed to be finished in middle of July. Sorry for not replying you in first time, please have my sincerest apology. In future, we will strengthen training to our staffs to deliver more clear and correct information. Thank you again for sharing your experience, and we sincerely look forward to your next stay. Sincerely, Jammy Zhang General Manager Pullman Wuxi New Lake

G. Z. Couples - 03/06/2019 AccorHotels review
« Good »

Temporarily decided to visit friends in Wuxi, I am a member of Accor, so I chose the Wuxi Pullman Hotel near my friend's house.

Our hotel has responded to the review
Our hotel has responded to the review

尊敬的顾客: 感谢惠赐有关下榻 Pullman Wuxi New Lake 的宝贵意见。听到您对我们酒店的肯定,十分开心,也非常感谢作为会员的您一直以来给予我们的大力支持。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。接下来,我们将继续努力,全力打造更愉悦、舒适的餐饮及入住体验。 再次感谢您与我们分享您的体验,我们真诚地期待您的下一次光临。 谨启 张子翀 总经理 无锡新湖铂尔曼大酒店

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