Hotel - Pullman New Delhi Aerocity
Pullman Hotel Pullman Hotel

Pullman New Delhi Aerocity Hotel

4.5/5 2,083 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air conditionning with individual remote
    • Air Conditioning
  • Indra Gandhi Airport Service
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Sauna

Catering

  • Breakfast
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 37 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

ACCENTURE8 km / 4.97 mi AIRBUS1 km / 0.62 mi CA1 km / 0.62 mi ERICCSON8 km / 4.97 mi KPMG8 km / 4.97 mi MICROSOFT8 km / 4.97 mi WORLD BANK10 km / 6.21 mi
ADB10 km / 6.21 mi BOMBARDIER1 km / 0.62 mi DELOITTE8 km / 4.97 mi IBM10 km / 6.21 mi MCKINSEY15 km / 9.32 mi MONSANTO1 km / 0.62 mi

Your meetings and events

Pullman is introducing a fresh approach to the planning of upscale meetings, conventions, seminars and incentive events.Extensively equipped rooms, innovative break activities, the support and coaching of an Event Manager and "A-la-carte Coaches" are all available to help make your event a success.

Pullman New Delhi Aerocity Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BOARDROOM-2 14 m2 3.6 m 0 0 0 0 0
BOARDROOM-1 20 m2 2.7 m 0 0 0 0 0
BOARDROOM-3 26 m2 2.9 m 0 0 0 0 0
COMEETING 12 33 m2 3 m 0 0 10 0 0
COMEETING 13 33 m2 3 m 0 0 12 0 0
COMMETING-8 33 m2 3.6 m 0 0 0 0 0
COMMETING-6 33 m2 3.6 m 0 0 0 0 0
COMEETING 10 55 m2 3 m 0 0 0 0 48
COMMETING-12 55 m2 3.6 m 0 0 13 0 0
COMEETING 5 67 m2 3 m 77 20 26 30 24
COMMETING-5 67 m2 3.6 m 77 20 26 30 0
COMEETING 6 68 m2 3 m 77 20 26 30 24
COMEETING 7 68 m2 3 m 77 20 26 30 24
COMMETING-9 68 m2 3.6 m 80 20 26 30 0
COMEETING 4 69 m2 3 m 77 20 26 30 24
COMMETING-4 69 m2 3.6 m 77 20 26 30 0
COMEETING 8 70 m2 3 m 80 20 26 30 24
COMMETING-10 70 m2 3.6 m 80 20 26 30 0
COMMETING-7 70 m2 3.6 m 77 20 26 30 0
COMEETING 9 72 m2 3 m 80 20 26 30 24
COMMETING-11 72 m2 3.6 m 80 20 26 30 0
COMEETING 11 80 m2 3 m 110 22 28 54 0
COMMETING-13 80 m2 3.6 m 110 22 28 54 0
COMEETING 3 81 m2 3 m 110 22 28 54 48
COMMETING-3 81 m2 3.6 m 110 22 28 54 0
COMEETING 2 96 m2 3 m 110 24 30 54 48
COMMETING-2 96 m2 3.6 m 110 24 30 54 0
COMMETING-1 146 m2 3.6 m 108 22 0 54 0
COMEETING 1 146 m2 3 m 108 22 26 54 48
PEACOCK BALLROOM 3 381 m2 6 m 450 70 80 264 236
PEACOCK BALLROM-3 381 m2 6.7 m 450 70 80 264 0
PEACOCK BALLROOM 2 396 m2 6 m 500 70 80 264 236
PEACOCK BALLROM-2 396 m2 6.7 m 500 70 80 264 0
PEACOCK BALLROOM 1 403 m2 6 m 500 70 80 264 286
PEACOCK BALLROM- 1 403 m2 6.7 m 500 70 80 264 0
PEACOCK BALLROOM 1,181 m2 6 m 1500 0 240 750 758
PEACOCK BALLROM 1,181 m2 6.7 m 1500 0 0 750 0
    • Videoconferencing
    • Podium
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Starting from 36sqm, each contemporary guest room features a generous four fixture bathroom, large workstation, LED TV, laptop sized electronic safe and responsive climate control.Each Executive room offers modern amenities in sophisticated accents. Suite privileges include access to the Executive Lounge.

  • 270 rooms
  • 227 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box
    • Automatic air control
    • Trouser press in room
    • Free in-room mineral water
    • Telephone
    • WIFI in your room
    • Wide working desk
    • Telephone in bathroom
    • Automatic temperature control
    • Air conditionning with individual remote
    • Baby bed
    • High speed transmission line
    • Minibar
    • Suite Box
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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See all our restaurants and bars
4.4/5 AccorHotels Rating 3,333 reviews

Our guest reviews for
Pullman New Delhi Aerocity

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 2,083 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Karthikeyan P. Business - 11/08/2019 AccorHotels review
« Mr. »

It was splendid stay. All the staff are nice and awesome. Few names are still in my mind. Shad, deepak, Sagar, shivam, pooja Meenakshi. Chef Naveen Akshat, satish and kannaihya.

Vinod G. Business - 11/08/2019 AccorHotels review
« Awesome, felt at Home »

Great experience, friendly service

Priyanka P. Solo - 11/08/2019 AccorHotels review
« Not Upto the mark »

I was not happy bcoz Singapore informed me that there will be dinner offered for my stay instead there was breakfast offered. Again my flight was at 9:00, so had to leave by 6:00. So I could have breakfast. It should be customer according to the timings instead of standard procedure. I also asked if they can swap with dinner. And at the reception said no. I will not use Pullman ever again.

B. Business - 11/08/2019 AccorHotels review
« Business »

It was an awesome stay & staff are very capable as of now I consider that the Pullman has the best well trained staff friendly and willing to help at their best to their guest.

Lyndon A. Business - 09/08/2019 AccorHotels review
« What you expect, is what you get! »

Good clean rooms, quick checkin, not internet friendly, with no USB adapter for phone charging .. Your room service even for water, takes forever!! Had to go down to ensure service!

Juyeon K. Families - 08/08/2019 AccorHotels review
« Very satisfied »

Very comfortable

Mohomed M. Business - 06/08/2019 AccorHotels review
« Great »

NA

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr M., Thank you for your patronage to AccorHotels. We very much appreciate your comments regarding your stay at the Pullman New Delhi Aerocity. I am delighted that your stay was comfortable and enjoyable with our facilities and services. Your positive feedback will serve as an encouragement to all my team members as we strive to continuously improve the quality of our services. Thank you again for choosing to stay with us, we look forward to welcome you back with the best of our services. Sincerely, Biswajit Chakraborty General Manager Delegate Pullman & Novotel New Delhi Aerocity

Gopalan V. Business - 06/08/2019 AccorHotels review
« Professional With Empathy »

My stay at Pullman was very satisfying. All those who had to ensure our comfort were efficient, behind the scenes, quiet and very professional. Special mention of the front desk for having gone the extra mile to accede to my request for a shift of floor. Thank you Team Pullman.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr V., We very much appreciate your comments regarding your stay at the Pullman New Delhi Aerocity. It is always a pleasure to receive positive feedback, especially about the warm service from our team members ensuring that our valued guests are well looked after. I will share your comments with our team and your encouraging words is the greatest motivation we strive to continuously improve the quality of our facilities and services. Thank you again for sharing your experience, we look forward to welcome you back soon. Sincerely, Biswajit Chakraborty General Manager Delegate Pullman & Novotel New Delhi Aerocity

S. Business - 05/08/2019 AccorHotels review
« Stay at Pullman Delhi »

All in all my stay at the hotel is very good especially with all staff and their polite gestures.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr S., Thank you for your patronage to AccorHotels. We very much appreciate your comments regarding your stay at the Pullman New Delhi Aerocity. I am delighted that your stay was comfortable and enjoyable with our facilities and services. However, we have taken your feedback positively and our culinary team will add more variation of Asian food in breakfast buffet. Thank you again for sharing your experience, comments such as yours helps us to identify areas of improvement as we strive to continuously improve the quality of our facilities and services. We look forward to welcome you back with the best of our services. Sincerely, Biswajit Chakraborty General Manager Delegate Pullman & Novotel New Delhi Aerocity

Vivek B. Friends - 04/08/2019 AccorHotels review
« Comfortable staying »

Hotel is very good location ,very good view , comfortable and relaxing rooms, in hotel our checking is smooth,

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr b., We very much appreciate your comments regarding your stay at the Pullman New Delhi Aerocity. It is always a pleasure to receive positive feedback which serve as an encouragement to all of our staff as we strive to continuously improve the quality of our hotel facilities services. Thank you again for sharing your experience and we look forward to welcome you back soon. Sincerely, Biswajit Chakraborty General Manager Delegate Pullman & Novotel New Delhi Aerocity

Hannah M. Families - 04/08/2019 AccorHotels review
« Check in and service »

Hi, The hotel and facilities are fabulous. But it took over 30 minutes to get checked in due to our room needed cleaning at 4.30pm? The service at the buffet for drinks was very poor, I had to ask 5 times and wait at least 20 minutes. At the point we were over 3/4 our dinner. I have stayed in Phuket at a Pullman and the service was exceptional.

Johnny T. K. H. Business - 03/08/2019 AccorHotels review
« Hotel location was near to Airport »

I would like to suggest the housekeeping manager to check on the kettle in the room. It look so dirty. Also so strange that as a Platinum member when I would like to go to the swimming pool area, I still need to go to the reception to get assess card.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr T., Thank you for your continued patronage to AccorHotels. Thank you for taking the time to tell us about your experience at the Pullman New Delhi Aerocity. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.As a standard process, all guests at our hotel get access to the 2nd floor by default as we have the Spa , Salon , Gymnasium and Swimming pool located on the 2nd floor.However, in this instance on further investigation it was observed that the card sensor in one of the elevators was only giving access to the 2nd floor intermittently.The same has been rectified now. The concern on the kettle in the room has been highlighted to the housekeeping team and strict checks and training will be imparted to avoid re-occurrence.Apologies once again for the setbacks and inconvenience. Please rest assured that this is not the standard that we wish to maintain and we urge you to consider this as a one time incident giving us another opportunity to better serve you in the near future. Looking forward to welcome you back with renewed services. Sincerely, Biswajit Chakraborty General Manager Delegate Pullman & Novotel New Delhi Aerocity

R V. M. R. Business - 03/08/2019 AccorHotels review
« Satisfied »

Pleasant

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr R., We very much appreciate your comments regarding your stay at the Pullman New Delhi Aerocity. I am glad that you enjoyed a comfortable stay at our hotel.However, please rest assured the team at the reception has been briefed on the check in delay and appropriate training will be imparted along with regular checks to ensure the same is not repeated for any of our guests in future. Thank you for sharing your experience and we look forward to welcome you back with renewed services. Sincerely, Biswajit Chakraborty General Manager Delegate Pullman & Novotel New Delhi Aerocity

Anonymous Couples - 03/08/2019 AccorHotels review
« Stylish »

I was impressed with the design, courteous staff and good food

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr S., We very much appreciate your comments regarding your stay at the Pullman New Delhi Aerocity. It is always a pleasure to receive positive feedback from our valued guests and I am happy to read that your stay experience was great from all standpoints - ambiance and design of the hotel, service from our team members and our culinary offerings. I will surely share your comments with my team as it is a huge encouragement to all of us in our endeavor to continuously improve the quality of our hotel facilities and services. Thank you again for sharing your wonderful experience, we look forward to welcome you back on your next visit to New Delhi. Sincerely, Biswajit Chakraborty General Manager Delegate Pullman & Novotel New Delhi Aerocity

Anonymous Business - 02/08/2019 AccorHotels review

Reception was super nice and kind. The toilet condition needs to be improved. It does not flush well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms K., Thank you for taking the time to tell us about your experience at the Pullman New Delhi Aerocity. Thank you for your appreciation for the team at reception. However, I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that the housekeeping team has been alerted on the concern and appropriate training and regular checks will be imparted to address the same and prevent future occurrence. We appreciate your sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Biswajit Chakraborty General Manager Delegate Pullman & Novotel New Delhi Aerocity

Couples - 02/08/2019 TripAdvisor review
« Great Stay. »

one of the best hospitality ever experienced by us . The staff in the lounge on 6th floor as well at the restaurant and reception were very very helpful ,courteous, friendly and always smiling ..thanks

Our hotel has responded to the review
Our hotel has responded to the review

Dear vijayladi, Thank you for your wonderful feedback on this esteemed forum. We are delighted to receive such positive comments about your experience with our entire team especially at lounge, restaurant and reception.Your appreciation for them has been shared who have made your visit a memorable one. At Pullman New Delhi Aerocity, we are committed to consistently providing warm and efficient service to our guests and your appreciation and acknowledgement is always our greatest reward. My team and I eagerly await many more opportunities to welcome you back again. Warm regards, Biswajit Chakraborty General Manager Delegate Pullman & Novotel New Delhi Aerocity

Amit Solo - 01/08/2019 AccorHotels review
« Doesn’t live up to the 5star rating! »

Staff was very courteous and helpful. There were just too many staffs at the entrance overwhelming the guests including me. There were mosquitoes in the bar next to entrance and in the pluck cafe. I killed few and informed the staff who brought a bat but there was no relief and ultimately we had to switch the restaurant and went to Quin at the back. Also, even after confirming with the front desk at check-in to be able to extend my stay till evening 9p for half room charge I was called at the time of checkout and then had to renegotiate the half price for late checkout!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr S., Thank you for taking the time to tell us about your experience at the Pullman New Delhi Aerocity. I am extremely sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we have noted your concerns and the frequency of pest control checks have been increased along with other preventive measures. In regards to the late check - out , the team at the front desk has been briefed to ensure better communication internally to avoid such incidents.Apologies once again for the inconvenience. We appreciate your sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Biswajit Chakraborty General Manager Delegate Pullman & Novotel New Delhi Aerocity

Troy Families - 31/07/2019 AccorHotels review
« Leisure time »

Wonderful rooms, friendly service, great food.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr M., We very much appreciate your comments regarding your stay at the Pullman New Delhi Aerocity. It is always a pleasure to receive positive feedback and I will surely share your comments with our team. Your kind words will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our facilities and services. Thank you again for sharing your wonderful experience , we look forward to welcome you back again soon. Sincerely, Biswajit Chakraborty General Manager Delegate Pullman & Novotel New Delhi Aerocity

Ashok N. Business - 30/07/2019 AccorHotels review
« Overall good »

Good, had an opportunity to meet the senior level members during the GMD meeting. recommend to have a First aid kit in every room, basically 2 band aid, 1 cotton gauze & 1 ointment should not cost much, but will be handy for first aid, in case of burns from the kettle/ cuts during shaving etc.. 1 min for safety: Considering the recent smoke in Mumbai building few days back, suggest to explain the escape route individually when check-in (many don't read the board put on the door), in case of fire/ smoke, people should know where to run, it hardly takes a minute to show the escape route/ place of gathering incase of fire/smoke to avoid running in wrong direction and people following the wrong person. Using decorative earther pots for storing food will make it more attractive... have a small hand craft/traditional items shop within the hotel, people should take back memories from your hotel...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr N., We very much appreciate your comments regarding your stay at the Pullman New Delhi Aerocity. It is always a pleasure to receive positive feedback form our valued guests and your suggestions on the first aid items and fire escape route is also well noted. l have shared your comments with the front office team to familiarize the guest with the escape route map placed in the door at the time of delivering the luggage or assisting the guest to the room. I would also like to inform that we are conducting regular fire and emergency mock drills for the guests and staff to ensure our team is well prepared in case of any emergencies. With regards to the gift shop , I would also like to inform you that we have a gift shop at the Novotel lobby which is in the same complex. Apologies if we missed on informing you on the same. Thank you again for sharing your experience and we look forward to welcome you back again. Sincerely, Biswajit Chakraborty General Manager Delegate Pullman & Novotel New Delhi Aerocity

Prathihaas R. Business - 30/07/2019 AccorHotels review
« It was fantastic »

The stay at this hotel went really well, I really liked the ambience and enjoyed my stay at this property !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr r., We very much appreciate your comments regarding your stay at the Pullman New Delhi Aerocity. It is always a pleasure to receive positive feedback about the hotel facilities and services provided by our dedicated team members. I will share your comments with our team as I am sure that this feedback will serve as an encouragement in our endeavor to continuously improve the quality of our services. Thank you again for sharing your experience and we look forward to welcome you back soon. Sincerely, Biswajit Chakraborty General Manager Delegate Pullman & Novotel New Delhi Aerocity

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