Novotel New Delhi Aerocity

Customer review rating (ALL Rating) 4.0/5 3,123 reviews

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Description

Hotel extras

  • Located in Aerocity, within 3 km radius of IGI Airport

  • Walking distance from Aerocity Metro Station and Worldmark

  • Offers a Multi Cuisine Restaurant and a 24*7 Sports Bar. Access to 4 Restaurants of Pullman.

  • Pet Friendly

  • In close vicinity to Business Hubs, Entertainment, Clubs, Bars, Restaurants and Shopping Malls

Our accommodation(s)

Hotel location

Novotel New Delhi Aerocity

Asset No 2, Aerocity Hospitality District, IGI Airport New Delhi
110037 NEW DELHI
India

GPS:28.553492, 77.12324

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

FOOD EXCHANGE

Food Exchange is an all day dining restaurant offering an exceptional culinary experience comprising of Indian, Asian & European flavors coupled with an impeccable ambiance. Experience the private dining area or alfresco seating for a memorable meal.

Your meetings and events

Room descriptions and layouts

17 

meeting rooms

From 1 to 1,500 

attendees

Configuration is not available for these requirements
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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  3,123 reviews

TripAdvisor Rating  4.5/5  5,189 reviews

Experience very good .

TripAdvisor rating 5.0/5

Guide49637089136 TripAdvisor review

Housekeeping cleaning very nice. I am very happy housekeeping services appreciate for cleaning , bed and room was very comfortable , bathroom neet n and clean. I am repeated in novotel hotel , specially thanks for deepender ans ram mohan form housekeeping ,he always halping me .

complaints

TripAdvisor rating 1.0/5

Trek27315549073 TripAdvisor review

I was so disappointed at the experience I had with this hotel. 1. Downgrading the room without any compensation: I booked a room with a standard king room. When I checked-in, the man told me that I would be assigned with twin bed room and offered no compensation. 2. No welcome drink: I am with gold status for Accor, which is eligible for the welcome drink, but I could not get any drink on check-in. 3. long queue for the check-in I arrived at 11.00pm, and there is a long queue for check-in. It took so much time for each person to check-in, which I cannot understand considering the check-in process itself is sort of the routine process. 4. the phone in the room was not well furnished: The phone line itself is connected, but the phone receiver was broken so that I cannot hear any voice from it. 5. loud noise at night: From the ground floor, I hear a loud noise with a loud base beat from the ground floor every night, which is quite annoying during the night time. 6. Room cleaning was not done: I turned the signal of room cleaning on while i was in my room working, but no one knocked at the door and changed towels and water bottles till I asked to the front desk at 5.00pm. 7. No replay back to my greetings: Every time I see the cleaners or other workers in the corridor, I greeted them, but never greeted back from them, which is bad on their hospitalities. 8. check-out service was terrible: On the payment I asked to split the bill, but the man offered me 1 invoice, saying that they can offer only one invoice. Also, when he tried to put the invoice into the envelope, he tore the envelope side and saying he could not put the invoice well, which is quite irritating. It was a worst experience that I have ever had. I will not be visiting this place again.

Amazing

TripAdvisor rating 5.0/5

Huong N Couples - TripAdvisor review

Hello Everyone! First of all I would like to thank the Novotel team for making our Anniversary a memorable and beautiful experience and a very special thanks to Ms.Ayushi, Mr.Santosh, Mr. Gorunga, Mr.Shamer, Mr. Shivam. You guys are amazing and thank you for turning our Anniversary into a unforgettable beautiful moment.we had an excellent experience in Novotel and the way you guys arranged everything including decorating the room, flowers and cake was really exceptional and you made us felt like home and I couldn’t thank you enough for the wonderful surprises you guys had given us. So once again thank you to the team and big thanks Ms. Ayushi without you nothing would have been possible and I would love stay in Novotel again in the future and till than keep up the amazing work and we will surely see you guys again in the future. Thanking you,

Excellent

TripAdvisor rating 5.0/5

manojk3233 TripAdvisor review

I recently stayed at the hotel and had an exceptional experience. The service was impeccable, and I particularly want to commend one staff member from housekeeping ‘Gajendra Kumar’ who went above and beyond to ensure my comfort throughout my stay. Their attention to detail and friendliness truly made my visit memorable. Highly recommend this hotel!

Excellent house keeping

TripAdvisor rating 5.0/5

Sunshine15152463367 TripAdvisor review

Room service is very good and hospitality is very nice. House keeping and room cleaning is good and it's very comfortable..Sanjeev and Ram mohan from house keeping very helpful. I will prefer here for staying purpose in future. Hotel staff is very attentive.

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Other web-users rate our hotel

  • 1,396 reviews 9.3/10 Location
  • 2,619 reviews 7.9/10 Room
  • 5,591 reviews 8.6/10 Service
  • 57 reviews 8.3/10 WiFi
  • 1,132 reviews 8.1/10 Cleanliness
  • 815 reviews 8.6/10 Breakfast
  • 641 reviews 4.5/10 Value

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