Hotel - ibis Lagos Ikeja
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Lagos Ikeja Hotel

3.5/5 189 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wireless Internet connection
    • High-speed Internet
    • WIFI in the communal areas
    • FREE WIFI
    • WIFI access
  • Parking
    • Private indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • MURTALA MOHAMED INT
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Golf  (Nearby)
  • Tennis  (Nearby)
    • Outdoor tennis court
    • Tennis

Catering

  • Breakfast
  • 2 bar(s)

Business services

  • 4 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Your meetings and events

ibis Lagos Ikeja Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
ENGEL ROOM 0 m2 0 m 20 12 16 12 20
ERNEST HALL 0 m2 0 m 150 30 40 30 120
LUCIE ROOM 0 m2 0 m 30 16 20 16 30
SOPHIA ROOM 0 m2 0 m 30 16 20 16 30
    • Day light
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 165 rooms

Our restaurants and bars

See all our bars
See all our restaurants and bars
3.7/5 AccorHotels Rating 734 reviews

Our guest reviews for
ibis Lagos Ikeja

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 189 reviews
Dream37769170227 Couples - 19/05/2019 TripAdvisor review
« Disappointing »

- Arrival : The hotel's airport shuttle took forever to arrive at the airport, when it eventually arrived, it was a salon car and the driver had picked another passenger with their luggage so there wasn’t enough room for all the luggage in the boot. So some of the cases were put in the back of the car on the passenger seat and I and my husband had to squeeze in beside them. - Delayed check in: We weren’t checked in on arrival because of a mix up with Accor taking payments. We thought we had booked the advance room and paid at booking. The reception staff told us Accor did not take advance payments for their bookings. This was rather, confusing as we made the booking on the Accor website and received a confirmation email with a zero balance i.e nothing to pay at the hotel. This continued till late into the night settled only after we called Accor customer services. The customer service agent over the phone suggested a hold be placed on my husband's card pending a further check on our bank account to confirm that no advance payment had been taken prior. - The first room (Rm 516) : Getting off the elevator, you are hit with a loud noise from the air conditioning unit on that floor. The bed was hard and gave me back pain by the second night . The curtains in the room were torn and shower door didn’t close properly. Water from the shower was leaking onto the floor so I requested to change my room - Restaurant : Food was just okay and the restaurant staff were polite and helpful. At times different meals on the buffet and juice were not being replenished. Unfortunately I also had eggshells in my friend egg, but my worst turn off were the flies (not something you would expect at an Accor). - Checkout : We had a late flight out of town (10pm). The receptionist reluctantly permitted late check out until 4pm as an Accor silver member. We did have to wait at the reception with our luggage for 2hours before we got the airport shuttle to the airport. The return ride was much better. - At check out we were charged again for the 8night stay and the initial hold on the account which was placed at check in was not released until after a week. I did write to Accor to point out the double charge before the hold was released. This caused my family further inconvenience. No apologies received - Accor points: I still haven’t been awarded Accor points for my stay. Accor advised the reason being that I did not stay in the room myself - I can’t imagine why they think that.

Abubakar B. Business - 19/04/2019 AccorHotels certified review
« Satisfactory »

The services are excellent, The morning meals are well served and the hotel staff looked accommodating all through out my stay. It was a beautiful experience.

Rowland F. Business - 13/04/2019 AccorHotels certified review
« very satisfied »

The lady manager on duty was on top of her job in admitting my team and that was the curtain raiser to our enjoyment at Ibis Ikeja.

Grace M. Families - 07/04/2019 AccorHotels certified review
« Could have been better »

It is sometimes useful for persons not to give feedback as in my case, going to breakfast on the 26th March 2019 and discovering a dead roach on the waiter with the cups was a big turn off and as such my review can negatively affect your business. To the credit of your food and beverage manager, he let good sense prevail and not bill me for the breakfast. Hotels need to be extra careful when catering to the needs of international clientele. Then the drunk man cursing in the lobby after arriving on an international flight on the 28th March 2019 is also a big no no. There was no reason why he was not put out the hotel immediately. If you doubt my evidence feel free to contact the representative who worked the evening shift on the 28th March 2019. We are firstly sent to a dirty room on the 3rd floor. As we put our key in the lock, the tv is on and the room reeks of old sweat. Then we are relocated to room 507. No toilet mat and the shower is backing up. We had to repeatedly request a mat before receiving one. The clog was cleared the next day. Things like this leave a bad taste in the mouth of guest. Then we are told we are being given double occupancy but was put in a single room. Only to find out that your concept of double occupancy means an extra breakfast. No way Ibis!!!! It does not work like that!!! Double occupancy means a bigger room fyi!!

G. M. Business - 05/04/2019 AccorHotels certified review
« Satisfied »

Good

Ikhayere W. O. Business - 01/04/2019 AccorHotels certified review
« excellent »

Heart warming, especially the staff service

Stan Business - 31/03/2019 AccorHotels certified review
« Short stop over »

Only stayed for a short time. Staff very helpful, breakfast was good, rooms adequate.

Anonymous Solo - 30/03/2019 AccorHotels certified review
« Mrs »

Staff were generally helpful & professional. However, there were issues with flies in the restaurant.

D. A. Business - 29/03/2019 AccorHotels certified review
« Lovely environment and nice aura »

Was food..food was ok and the setting was also nice..

Toyin A. Business - 29/03/2019 AccorHotels certified review
« Satisfied »

The room is nice and well maintained. The African food was tastefully prepared. I really enjoyed my stay.

W. Business - 28/03/2019 AccorHotels certified review
« Too expensive for the quality and service »

The hotel, compared to others of similar class, quality and services is way too expensive. Other hotels around for instance charge N200 for a small bottle of water, this hotel charges N700. Food was N7700 and room was N37200. Even better quality hotels around charge around 30% lower. I won’t be using this hotel again soon.

C. Y. H. H. Friends - 28/03/2019 AccorHotels certified review
« All bad »

All bad, terrible experience

Oluwatosin Couples - 27/03/2019 AccorHotels certified review
« Good »

Was awesome but the internet was just too slow

K. H. Business - 25/03/2019 AccorHotels certified review
« Head of Unit (Structures) »

Location and look of the hotel was very nice and was close to the Airport. I stayed in room 207 and the paint around the HVAC unit was really bad. Also, the quality of some of the finishes in the shower wasn't so good. In general though, i liked the ambience and feel of the Hotel. only minor finishing works leave much to be desired for the ibis brand.

Maxwell K. Business - 24/03/2019 AccorHotels certified review
« Mr »

My overall was not good at all, hence my checking out early morning the next day

V. G. Business - 24/03/2019 AccorHotels certified review
« Value for money.. »

IBIS Ikeja is always my preferred hotel, whenever i travel to Nigeria. the experience is always good. Need a bit of upgrades though in terms of food quality... But overall i enjoy my stay in IBIS... See you soon

Lucas Business - 23/03/2019 AccorHotels certified review
« usual stay but AC did not work »

AC in room did not work. asked for someone to look at it twice but no one ever came

Anonymous Business - 22/03/2019 AccorHotels certified review
« Ok »

Could be better

Friday A. Families - 21/03/2019 AccorHotels certified review
« Me. »

Great hotel. Menu very good. Customer relationship excellent.

Ikegbunam E. W. Business - 19/03/2019 AccorHotels certified review
« The Customer is not the priority »

My experience wasn't pleasurable. What hotel refuses their guest eating in their rooms. Ordering a meal takes over 2hr to get to the rooms. Staff are overly reluctant on the phone to attend to guest.

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