Hotel - Mercure Al Khobar Hotel
Mercure Hotel Mercure Hotel

Mercure Al Khobar Hotel

3.5/5 188 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying

Leisure and activities

Catering

  • Breakfast

Business services

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Hotel location

Companies and event centres nearby

Company

AL JAMIL GROUP10 km / 6.21 mi AL TURKI GROUP15 km / 9.32 mi ARAB PETROLEUM15 km / 9.32 mi BENTLEY SYSTEMS10 km / 6.21 mi MODERN INDUSTRIES10 km / 6.21 mi PAN GULF HOLDING7 km / 4.35 mi SAUDI READYMIX15 km / 9.32 mi SUN MICROSYSTEMS15 km / 9.32 mi
AL MOJIL GROUP10 km / 6.21 mi AMIANTIT15 km / 9.32 mi ARABIAN DRILLING15 km / 9.32 mi FERNCO15 km / 9.32 mi OSAIS HOLDING CO.10 km / 6.21 mi SAUDI ARAMCO20 km / 12.43 mi SIGMA PAINTS15 km / 9.32 mi

Your meetings and events

5 Ultimate choice meeting rooms for corporate market and business men within MICE and catering segment. In terms of personalized services and efficient Audio & Video Equipments.Opera Wedding Hall is the ultimate choice for weddings and special events as it is the newest ballroom in the region and is characterized by rich and elegant decorations

Mercure Al Khobar Hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
EXECUTIVE LOUNGE 0 m2 0 m 0 0 0 0 0
ABHA 14 m2 2 m 15 0 10 0 0
JUBAIL 17 m2 2 m 15 10 15 10 10
AL RIYADH 21 m2 2 m 20 10 15 10 10
AL KHOBAR 52 m2 2 m 40 25 25 25 20
AL QASEEM 62 m2 2 m 30 20 20 20 15
OPERA BANQUET HALL 745 m2 6 m 0 0 0 0 0
    • Flipchart
    • Audio and video equipment
    • Podium
    • Day light
    • Slide projector
    • Airconditioned meeting room
    • WIFI access
    • Video equipment
    • Overhead projector
    • Catering available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Rooms and suites equipped with wireless/WIFI Internet, satellite TV, air conditioning and safe.

  • 157 rooms
  • 20 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 4 family rooms
  • 32 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • TV with on-screen billing info
    • Web TV
    • Radio in room
    • Remote control TV
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • WIFI in your room
    • Direct dial telephone
    • Pay per view channel(s)
    • DDI - Direct Dialing In
    • High speed transmission line
    • Fax machine
    • Minibar
    • Bathtub
    • Hair dryer at reception
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

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See all our restaurants and bars
4.0/5 AccorHotels Rating 556 reviews

Our guest reviews for
Mercure Al Khobar Hotel

100% genuine reviews from our guests

Find out more
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3.5/5 TripAdvisor Rating 188 reviews
Anonymous Business - 29/10/2019 Confirmed reviews AccorHotels

was not happy one of worse Mercure visits ever (visit Tbilisi to see a good one!) given a smoking room when my profile is clear non smoking the wifi is so bad and no room worked (we tried 3) - offered router next day nut clearly this is a a known problem and hotel not fixed properly the front desk is barely manned as 1 person is not enough check out - 4 hrs before I ask for hotel taxi to airport and put on room, I check out and it is not included = delay in leaving for airport as a result of above I checked out early and went to Riyadh later night and stayed Novotel as better

Our hotel has responded to the review
Our hotel has responded to the review

Dear robin r., Thank you for taking the time to tell us about your experience at the Mercure Al Khobar Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Md Minshadul Huda

Faiq A. Solo - 27/10/2019 Confirmed reviews AccorHotels
« Unpleasant »

The room's carpet was dirty and furniture full of scratches (I have pictures of that). The swimming pool was always full of children who have training courses with private tutor. When swimming at 9 or 10 pm the pool look dirty and one time was full of tiny white ball.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Faiq A., Thank you for taking the time to tell us about your experience at the Mercure Al Khobar Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Md Minshadul Huda

Bahaa Families - 24/10/2019 Confirmed reviews AccorHotels
« Below my expectations »

I have normal stay like I have none Accor Leo club membership even though I am gold member!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bahaa J., Thank you for taking the time to tell us about your experience at the Mercure Al Khobar Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Md Minshadul Huda

Anonymous Families - 20/10/2019 Confirmed reviews AccorHotels
« Furniture and facilities level shocking »

Bed board was badly Damaged. Sofas and tables damaged and worn out extremely. Bathroom tiles worn out and dirty. Shocking to see a Accor hotel to this low level of interior

Mohammad S. Business - 10/10/2019 Confirmed reviews AccorHotels
« Fantastic Journey »

Everything was very good, Mr. Minshadul Huda is very professional and kind supportive person, excellent service by him. God bless you Mr. Minshadul Huda

Ryan D. B. Friends - 14/09/2019 Confirmed reviews AccorHotels
« Staffs are very accommodating »

Clean and very private

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ryan B., We very much appreciate your comments regarding your stay at the Mercure Al Khobar Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Mb Business - 05/09/2019 Confirmed reviews AccorHotels

Great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohammed B., We very much appreciate your comments regarding your stay at the Mercure Al Khobar Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Amr A. Business - 31/08/2019 Confirmed reviews AccorHotels
« Nice but not satified »

One of the major reasons to stay in your mercure hotel is the indoor swimming pool, however, for the single night i have stayed i was surprised that there is a new timing for the pool shared between men and women. I was truly upset, and disappointed.

M. Families - 07/08/2019 Confirmed reviews AccorHotels
« wonderful »

Check in and check out is horrible, Receptionist is un professional Room is amazing Pool is excellent

Mohammed A. B. Solo - 28/07/2019 Confirmed reviews AccorHotels
« Very good place »

It's nice but ac when we coming hot.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohammad B., We very much appreciate your comments regarding your stay at the Mercure Al Khobar Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Md Minshadul Huda

Anonymous Business - 28/07/2019 Confirmed reviews AccorHotels
« Mr. »

It was good except for the dinner I’ve ordered o the eve of 21st

Our hotel has responded to the review
Our hotel has responded to the review

Dear Domingo R., We very much appreciate your comments regarding your stay at the Mercure Al Khobar Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Md Minshadul Huda

Asrul H. A. Families - 22/07/2019 Confirmed reviews AccorHotels
« Comfortable room and international brand in Khobar »

Front desk need to be more friendly and sincere in great platinum membership Le club accor. Bell boy need to be visible not hiding and house keeping need to pickup the phone not sleeping .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Asrul Hafez A., We very much appreciate your comments regarding your stay at the Mercure Al Khobar Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Md Minshadul Huda

Mohammed A. Business - 07/07/2019 Confirmed reviews AccorHotels
« Great facilities, bad service. »

I didn’t feel welcomed at all, Also, I think this hotel needs better management, for example I was in the gym when out of nowhere a Lady came and told me that this is Ladies time. This is the first time I’ve seen a hotel with specific times for genders. Once again, great room and facilities, but really poor service.

Chams Business - 06/07/2019 Confirmed reviews AccorHotels
« Extreme dissatisfied »

Overall not happy in my stay in terms of room, cleaned etc....

Sam E. Business - 03/07/2019 Confirmed reviews AccorHotels
« Very good experience EXCEPT one night and not satisfied with manager's response to the complaint »

My office is nearby so I stayed in Mercure 30+ nights in last 12 months. I am Accor member now and will book through that from now on. On Thursday June 2I I was assigned Rm 702. In 701 was a large family celecbrating a wedding. They stayed up all night with children screaming literally until 7AM. I complained directly to them at 2AM and called the hotel reception at 345AM. They sent people to ask for quiet to no avail. I got no sleep. I complained repeatedly. A Manager Mr Mohammed was helpful but I want a refund or another night.

Ibrahim Business - 02/07/2019 Confirmed reviews AccorHotels
« Very good hotel and nice seaview and affordable price »

The sound of the ac was loud so i tried to turn it off and the buffer for the breakfast didnt have much varities other pointd are fine

T. P. Families - 24/06/2019 Confirmed reviews AccorHotels
« Average »

We asked for a bed for the baby and informed that not available as it was broken and all in use.

Mahmood A. Families - 18/06/2019 Confirmed reviews AccorHotels
« Verygood »

It was good experience. I enjoy the stay

Haisha Solo - 09/06/2019 Confirmed reviews AccorHotels
« Unsatisfied Gold Member »

Lame stay, no room upgrade, no welcome package as gold member..

Anonymous Couples - 06/06/2019 Confirmed reviews AccorHotels
« It is advisable to stay in this hotel »

it was bot the first time, but it was not the best

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