Hotel - ibis Hong Kong Central & Sheung Wan
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Hong Kong Central & Sheung Wan Hotel

4.0/5 4,077 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Currency exchange

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine

Business services

  • 3 meeting room(s)
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

ABN ARMO2 km / 1.24 mi AIG2 km / 1.24 mi BARCLAYS CAPITAL2.5 km / 1.55 mi BNP PARIBAS2.2 km / 1.37 mi CHINA UNICOM LTD2 km / 1.24 mi FORTIS INSURANCE1.7 km / 1.06 mi
AIA2 km / 1.24 mi ALLEN AND OVERY2.3 km / 1.43 mi BASF2.5 km / 1.55 mi CARREFOUR ASIA1.5 km / 0.93 mi ERNST AND YOUNG2.5 km / 1.55 mi KPMG2.5 km / 1.55 mi

Exhibition and convention centre

ASIA WORLD EXPO38.5 km / 23.92 mi HK CONVENTION3.2 km / 1.99 mi

Your meetings and events

Meeting rooms are equipped with complimentary WIFI, natural daylight, state-of-art technology for different meeting styles. The 3 meeting rooms with 2.8-meter high ceiling can accommodate over 80 delegates for your functions and conferences.

ibis Hong Kong Central & Sheung Wan Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
HOLLYWOOD 32 m2 2 m 0 0 10 0 0
SOHO 1 45 m2 2 m 36 21 20 18 0
SOHO 2 45 m2 2 m 36 21 20 18 0
    • Screen
    • WIFI access
    • Airconditioned meeting room
    • High speed transmission line
    • Kitchen & restnt hire available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 550 rooms

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating 11,158 reviews

Our guest reviews for
ibis Hong Kong Central & Sheung Wan

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 4,077 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Family - 21/07/2019 TripAdvisor review
« Value for money, very nice hotel view »

Very near ferry terminal, kind staff and gave us free room upgrade, very responsive in email, clean room, functional comfort room, lend us 1 adapter, the buffet breakfast staff is not accommodating, near bus stop, near HK/Central MTR by bus7, near Lin Heung Kui, very convenient airport express bus stop

Brian B. Couples - 18/07/2019 AccorHotels certified review
« Great Centrally Located Hotel »

This was our fourth stay at the Ibis Hotel in Sheung Wan and as always everything was straightforward thanks to the very helpful staff. On this occasion we arrived very early, 0800hrs, well ahead of check-in time but as we are regulars the staff were very obliging and let us have our room which was great as it gave us the whole day to get out and enjoy Hong Kong. The rooms are very clean and the service staff very particular. The hotel itself is a great base for exploring and enjoying everything that Hong King has to offer. It is well located for the Central Ferry Piers (10 minute walk) making getting out to the islands and across to Kowloon very easy. Bus and tram routes are also right outside the entrance and the MTR is only 5 minutes walk. All in all perfect place to stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brian B., Thank you very much for your continuous support to our hotel and stayed with us again. We are thrilled to receive your full score review and the team extended their recognition to your loyalty, arranged the room for your early arrival. Your appreciation towards the service was shared with the team for motivation. Your acknowledgement towards our location and convenient transporation was highly appreciated. We cannot wait to be at your service again soon. Thanks and regards, Simone Hansen (Ms.) General Manager

C Y. Couples - 18/07/2019 AccorHotels certified review
« We really enjoyed our stay at Ibis Sheung Wan hotel »

All staffs are helpful and friendly, because my husband has back problem, we specially requested for a firmer bed, they really do and understand our needs.

Our hotel has responded to the review
Our hotel has responded to the review

Dear C Y., Thank you very much for your positive feedback related to your stay with us. It is our great pleasure to learn that you enjoyed your three weeks stay with us. The team and I felt movitated and happy to see your acknowledgement towards the services and eagerness to provide personally experience. We will keep the good work and hope to make your future stays as great as previous one. We look forward to welcoming you back soon. Kind regards, Simone Hansen (Ms) General Manager

Anonymous Families - 17/07/2019 AccorHotels certified review
« Great location, clean rooms and great views. »

This is my second stay at the hotel and it met expectations. The location is great, rooms are clean and the staff were friendly. My only feedback is that after a long overnight flight, I had requested a possible early check in, which was not available. I asked them if the hotel could SMS me when the room was ready and was told emphatically this was not possible and I had to come back at 2. I had four very tired people with me. When we got back at 2, the check in process took some time - considering I had already completed everything that morning. Also there was confusion regarding having to pay a deposit or full price up front but the deposit was the full price and our credit card was charged twice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you very much for your support and staying with us again. It is glad that you liked our location and room, the overall experience met your expectation. We also felt grateful about your feedback towards the arrival experience. It is a constructive comment which helps us to improve our services. We will keep improving and hope to make your future stays to be more enjoyable. We look forward to welcoming you back again soon. Kind regards, Simone Hansen (Ms) General Manager

Irene Families - 16/07/2019 AccorHotels certified review
« good condition »

good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Irene, Thank you very much for giving us feedback related to your recent stay. It is glad that the overall stay experience met your expectation. Your comments were shared with all concerned departments. We will keep improving and make your future stays more enjoyable. We look forward to welcoming you back soon. Kind regards, Simone Hansen (Ms) General Manager

Jeff D. Couples - 15/07/2019 AccorHotels certified review
« Ibis stay »

It was a very nice and pleasant hotel to stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jeff, Thank you very much for your feedback related to your recent stay. We are grateful to learn that you had a pleasant stay. Your acknowledgement served as a great encouragement for us to keep the good work. We will keep improving in all aspect and make your future stays with even better experience. Thanks again for your comments and we look forward to welcoming you back soon. Kind regards, Simone Hansen (Ms) General Manager

Ws Friends - 15/07/2019 AccorHotels certified review
« Clean and convenient »

Room was clean and sufficient for a short stay. Water dispenser is much appreciated. No complaints.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ws, Thank you very much for your feedback related to your recent stay. It is always a pleasure to receive positive feedback. We were delighted to learn that you found the stay good value for money, the cleanliness and services were good. Also, you like the water dispenser. Your acknowledgement served as a great encouragement for us to keep the good work. We hope your next visit will be as pleasant as the previous one. Kind regards, Simone Hansen (Ms.) General Manager

Lilian Couples - 14/07/2019 AccorHotels certified review
« Comfortable stay »

The room was surprisingly spacious and while the mattress was on the hard side, they have an option for you to add a mattress topper if you find it too uncomfortable. Check-in and out was fuss free. The breakfast buffet was somewhat lacking in variety though there's room for improvement.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lilian, Thank you very much for loyalty and sharing your experience related to your recent stay. I am delighted to see that you liked our room and satisfied with our services. For the breakfast selection, we have added more selection of buffet breakfast items since last year. Yet, we understood that there are still rooms for improvement for the variety of food. Our Restaurant Team will review the selection accordingly. Thank you again for suggestions and feedback. We look forward to welcoming you back soon. Kind regards, Simone Hansen (Ms) General Manager

Ria C. C. Families - 14/07/2019 AccorHotels certified review
« Worthwhile. Good Service. »

Very Good. Twice booked this year. Will definitely come back again this year and book this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ria Camille C., Thank you very much for your loyalty and comments related to your recent stay. I am delighted to receive your positive comments on most of the area and found the stay was a great one. It is great to see that you found our service was great. Overall, the stay was a great value of money. Your review was shared with the team so as to give them motivation to keep the good work. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Simone Hansen (Ms) General Manager

Pirmin Friends - 13/07/2019 AccorHotels certified review
« It meets the standard I expected, good input from the information desk, good HK staff. »

It meets the standard I expected, good input from the information desk, good HK staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pirmin, Thank you very much for loyalty and sharing your experience related to your recent stay. I am delighted to learn that Housekeeping team performed well, providing good services. I am sure that the team will be very happy to receive such feedback and no doubt this will help motivate the team to carry on in a positive direction. Thank you again for the feedback. We look forward to welcoming you back soon. Kind regards, Simone Hansen (Ms) General Manager

Ella Families - 12/07/2019 AccorHotels certified review
« good quality, good price »

This was the second time to Hong Kong. But I didn't know this hotel really really good quality good price. We arrived 11 pm but we can check in very fast. Room quality was also nice and we had comfortable time here.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ella, 최근 숙박과 관련된 의견을 공유해 주셔서 감사합니다. 전반적인 체재 경험이 당신의 기대를 충족 시켰기 때문에 기쁩니다. 호텔의 품질이 좋고, 가격이 좋으며 편안한 숙박을하는 것이 좋습니다. 특히 수표 과정에 대한 귀하의 인정은 팀원들과 공유되어 개선을 유지하기위한 동기를 부여했습니다. 우리는 곧 다시 당신을 환영합니다. Kind regards, Simone Hansen (Ms) General Manager

Mary Couples - 12/07/2019 AccorHotels certified review
« Great location, friendly staff »

Excellent location for shopping and Macau ferry and Sheung Wan MTR within walking distance. All staff helpful and friendly especially breakfast team. Housekeeping even phoned us when we had put Do Not Disturb on door to make sure we didn’t need anything, excellent service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mary, Thank you very much for your loyalty and feedback related to your recent stay. It is our great pleasure to learn that you enjoyed the stay and gave us positive comments on most of the areas including location, room cleanliness and staff friendliness. Your acknowledgement, especially about the Breakfast team and Housekeeping team were shared with them, so as to give them motivation for keeping the improvement. We look forward to welcoming you back soon and hope your next visit will be as pleasant as the previous one. Kind regards, Simone Hansen (Ms) General Manager

Ryan Solo - 10/07/2019 AccorHotels certified review
« Don't understand charges »

Hello. I'd like to know why my charge went from $160 to $270. Can you please send me an itemized receipt or invoice?

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ryan, Thank you very much for your feedback related to your stay with us. It is sorry to learn that your overall experience did not meet your expectation. Regarding your comment about the bill, it is noticed that there was a late check out expenses. A seperated email with invoice copy will be sent to you for explaining the charges. We look forward to welcoming you back soon. Kind regards, Simone Hansen (Ms) General Manager

Anonymous Friends - 08/07/2019 AccorHotels certified review
« Basic »

Basic accommodation but good location

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for taking your time and sharing your review related to your recent stay. It is regretted to learn that your experience did not meet your expectation. At ibis we are an economy brand that offers the essentials for great value. Your comments were well addressed and we will try our best to make improvement. Thanks again for your comment and hope that there will be another opportunity to be at your services. Kind regards, Simone Hansen (Ms) General Manager

A M. Couples - 06/07/2019 AccorHotels certified review

friedndly, helpful and professional staff. The hotel is conveniently located.

Our hotel has responded to the review
Our hotel has responded to the review

Dear a m., Thank you very much for sharing your experience related to your recent stay. I am delighted to read your positive comments, and found the hotel is convenient and the staff was friendly, helpful and professional. Your acknowledgement was shared with the team so as to encourage them to keep the good work. We will work hard and make your future stays as great as previous one. Thanks again for your feedback and we look forward to welcoming you back soon. Kind regards, Simone Hansen (Ms) General Manager

Olesya Friends - 05/07/2019 AccorHotels certified review
« Good »

Location is very nice! It’s very close to the old part of HongKong, to the sightseeing spots, to the ferry terminal just 10 minutes walk, the bus station to the airport is extremely close, just 2 minutes. That even seemed much more convenient to take a bus to the airport than express train, ‘Cause the bus station is so close to the hotel. When we went to Lantau island for the Big Buddha we also used that bus station.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Olesya, Thank you very much for staying with us and sharing your review related to your stay. It is glad to see that you found the stay was good and liked our location as well as the convenient transportation. In addition to public bus, tram which is a significant transportation of Hong Kong is available. The tram stop is just in front of the hotel. We will keep improving and hope to make your future stays to be more enjoyable. We look forward to be at your services again soon. Kind regards, Simone Hansen (Ms) General Manager

Anonymous Friends - 03/07/2019 AccorHotels certified review
« Quick check in, acceptable room »

This was my return stay in the same hotel. Ibis is a simple yet decent hotel to stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for your continuous support and taking your time to write the review. I am glad that the room and check in experience met your standard. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Simone Hansen (Ms) General Manager

Anonymous Business - 02/07/2019 AccorHotels certified review
« Mt L. »

Very clean room convenient

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you very much for your positive review related to your recent stay with us. It is thrilled to learn that you enjoyed the stay and gave us full score review. The team and I felt motivated and cheerful after reading your feedback. We will keep the good work and hope to make your future stays to be as great as previous one. Thank you again for sharing your experience, and we cannot wait to welcome you back soon. Kind regards, Simone Hansen (Ms) General Manager

David K. Solo - 02/07/2019 AccorHotels certified review
« Great »

It was a really good experience. First of all the location of the hotel is very good. It’s simply in the center and there are many shops(7/11) exchange offices and ATMs around.Morevoer, the MTR metro station is around 10 mins by foot and it’s really easy to find your way from station to hotel. The location was simply amazing, close to Soho and Hollywood road, where you can find great traditional and international restaurants, pubs and night clubs.What is more, it’s also really easy to use the ferry to Kowloon and to Macau, since the ferry terminals simply just nearby the hotel.In addition having a Starbucks just in the entrance of the building is great as well. Secondly, the rooms are-comparing Hong Kong’s room standards- quite good and really clean. Providing two bottles of water, coffee, tea, toothbrush and toothpaste was really cool.Its not common to see this in other Ibis hotels . Thirdly, its not only perfect for a short stay, but also for a long stay (around a week) too. The breakfast buffet is really good. You can find a mix from European and Asian food. It’s definitely worth to book during your stay. To sum up, the crew was really cooperative and helpful as well. I would definitely recommend staying at IBIS HONG KONG Central Sheung Wan.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David K, We very much appreciate your comments regarding your recent stay. It is our great pleasure to learn that you had a great stay. Your full score gave us encouragement. We all felt motivated after receiving your review. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Simone Hansen (Ms) General Manager

Patricia Families - 01/07/2019 AccorHotels certified review
« Friendly staff »

Friendly staff will explain clearly for your question.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Patricia, Thank you very much for your loyalty and sharing your experience with us. I am glad to know you were happy with our service provided by our friendly staff. I will share your positive comment with the team so as to encourage them to keep the good work. On the other hand, please accept my sincerest apologies regarding our negligence of not providing welcome drink coupons. Our Front Office Manager was addressed of the issue and will take appropriate measures to improve the quality. Your support is much appreciated and we can’t wait to welcome you back next time. Sincerely, Kind regards, Simone Hansen (Ms) General Manager

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