Hotel - Grand Mercure Danang
Grand Mercure Hotel Grand Mercure Hotel

Grand Mercure Danang

4.5/5 1,690 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi (Paying)
    • Massage (Paying)
    • Sauna
  • Babysitting on request
  • Golf
    • Golf course 18 holes (Paying)
    • Golf practice facilities (Paying)
  • Tennis
  • Other sports activities
    • Bicycles rental (Paying)
    • Billiards/Snooker (Paying)
    • Football (Paying)

Catering

  • Breakfast
  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 4 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Your meetings and events

Grand Mercure Danang Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
RUBY 58 m2 2 m 60 25 12 30 36
JADE 91 m2 2 m 95 33 36 48 84
CRYSTAL 106 m2 2 m 120 33 36 60 96
SON TRA GRAND BALLROOM 433 m2 7 m 450 110 0 280 340
    • Flipchart
    • Audio and video equipment
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Airconditioned meeting room
    • Video equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Our modern hotel consists of 272 rooms featuring breathtaking river or mountain views: 200 Superior rooms, 52 Deluxe rooms, and 20 Suites. Each combines stunning modern design with state-of-the-art services and locally sourced amenities.

  • 272 rooms
  • 190 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 28 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Remote control TV
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • High speed transmission line
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars
4.5/5 AccorHotels Rating 2,949 reviews

Our guest reviews for
Grand Mercure Danang

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,690 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
adenoz Couples - 05/09/2019 TripAdvisor review
« Great staff and views. »

The hotel is located out of the centre of town, but there is a free shuttle to the market, museum, fun park and beach, Our deluxe room, on the eighteenth floor, was simply, but comfortably furnished and offered great views of the Han River, the bridges and surrounding mountains. Standard platinum Le Club Accor benefits were given: a one category room upgrade, club lounge access, fruit platter and welcome drink vouchers. A two hour city tour was also a nice little added extra. Evening canapes in the club lounge were plentiful and varied, with a free flow of beer, wine and spirits. We had breakfast in the restaurant which had a good selection of juices, bakery items and Vietnamese specialties. Pre- stay emails were answered promptly and most requests granted. Staff were all friendly, helpful and efficient.

Our hotel has responded to the review
Our hotel has responded to the review

Xin chào Mr. adenoz, We very much appreciate your comments regarding your stay at the Grand Mercure Danang. Thank you for being our Loyalty member of Accorhotels which we could have chance to host you as our special guest and treated you to a wonderful stay through all of our distinctive elements such as hotel facilities,executive lounge and our highlight point complimentary amazing city tour. It really our honor to have you here and receive such a wonderfull review like yours. Once again, thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Grand regards, Tran Thi Minh Thao (Ms.) Acting Assistant Guest Experience Manager

Dc Couples - 04/09/2019 AccorHotels review
« Good Value for Money. »

The hotel is located out of the centre of town, but there is a free shuttle to the market, museum, fun park and beach, Our deluxe room, on the eighteenth floor, was simply, but comfortably furnished and offered great views of the Han River, the bridges and surrounding mountains. Standard platinum Le Club Accor benefits were given: a one category room upgrade, club lounge access, fruit basket and welcome drink vouchers. A two hour city tour was also a nice little added extra. We had breakfast in the restaurant which had a good selection of juices, bakery items and Vietnamese specialties. Pre- stay emails were answered promptly and most requests granted. Staff are all friendly, helpful and efficient.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. DC, Thank you for taking the time to leave such wonderful feedback. We're thrilled that you loved our room with comfortably furnished and great views, the nice city tour, the good breakfast with variety selection of juices, bakery items and Vietnamese specialties and all friendly, helpful and efficient staff....Beside that, please rest assured that your advise regarding cereal selection has been shared to relevant department. I do believe that it will help us to perfect our breakfast. We truly appreciate all of your feedback and we’re excited to welcome you back to the Grand Mercure Danang. Sincerely, Tran Thi Minh Thao (Ms.) Acting Assistant Guest Experience Manager

L. S. Families - 03/09/2019 AccorHotels review
« Kind and nice staff~~ »

I feel staffs were doing their best for my family.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L. S., Thank you for taking the time to share your experience about your stay at Grand Mercure Danang. We are appreciated about your recognition to our staffs efforts. Your kind words will motivating us to continue delivering the highest level of service to all guests. I see your breakfast experience did not meet your expectation. At Grand Mercure, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. I really appreciated if you can share us more detail with concern to make it better in your next stay. Warmest regards, Tran Thi Minh Thao (Ms.) Acting Assistant Guest Experience Manager

Tran N. Business - 02/09/2019 AccorHotels review
« Thank you so much! »

I feel good and extremely satisfied.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Tran N. Hieu, Thank you for great review about your experience at the Grand Mercure Danang. I really appreciated your loyalty to Accorhotels, it really our honor to have you here and its always pleasure to receive such a top score from a super loyalty member. I do believe that your current stay will be another pleasant one. Sincerely, Tran Thi Minh Thao (Ms.) Acting Assistant Guest Experience Manager

Couples - 02/09/2019 TripAdvisor review
« A Very Modern Hotel in Da Nang »

The Grand Mercure Hotel Is a superbly appointed hotel situated in a a little island just offshore in the Han River just on the edge of the CBD. The spacious rooms are delightful and the view from our room up and down the river was magnificent. The restaurant provides a wide range of Asian and Western food at reasonable prices. The staff are helpful and pleasant, although they struggle a bit with English.

Our hotel has responded to the review
Our hotel has responded to the review

Xin chào Mr. John A, Thank you so much for your lovely review I am glad to hear that you really enjoyed our delightful room with magnificent view as well as our varieties of food selection with reasonable prices. We are passionate about service so I will definitely make sure that your review is shared with all of our entire team to continue to inspire and motivate them to deliver exceptional experience. Thank you again for choosing Grand Mercure Da Nang and come back real soon With grand regards, Tran Thi Minh Thao (Ms.) Acting Assistant Guest Experience Manager

Michael P. Couples - 01/09/2019 AccorHotels review
« A very good hotel experience in all ways. »

The hotel is extremely clean and the room was perfect. The executive lounge staff were excellent and especially LAN looked after our every need.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Michael p., It is great to hear that you had enjoyed your stay at Grand Mercure Danang special with the service in the lounge. I must say Privilege Lounge indeed a highlight of our hotel with the services given by our most warming host - Ms. Lan. She and others will be very happy to know their hard work has been recognized. I have notice you have your wife with you this time. I hope she had enjoyed stay here as well Hopefully, we will have chance to welcome all of you back to our property in near future. Sincerely, Tran Thi Minh Thao (Ms.) Acting Assistant Guest Experience Manager

Yj L. Business - 30/08/2019 AccorHotels review
« A pleasant stay in Danang »

It is good to be a business traveller

Quang Business - 28/08/2019 AccorHotels review
« I am happy with almost services of Grand Mercure Da Nang (room, breakfast, welcome drink voucher) and the staff as well (warm, hospitality) »

I am happy with almost services of Grand Mercure Da Nang (room, breakfast, welcome drink voucher) and the staff as well (warm, hospitality)

Uwe W. Business - 25/08/2019 AccorHotels review
« I was feeling AT HOME »

From beginning the Check in in the Executive Lounge was very fast, very friendly and all Employees did the Best that I feel as everytime I stay in this Hotel like AT HOME. Spezial Miss Em Lan in the Executive Floor is very helpfully to archive the highest level of comfort and to feel at Home.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Uwe W., It is great to hear that you had enjoyed your stay at Grand Mercure Danang special with the service in the lounge. I must say Privilege Lounge indeed a highlight of our hotel with the services given by our most warming host - Ms. Lan. She and others will be very happy to know their hard work has been recognized. Hopefully we will have chance to welcome all of you back to our property in near future. Sincerely, Tran Thi Minh Thao (Ms.) Acting Assistant Guest Experience Manager

Aman Solo - 21/08/2019 AccorHotels review
« Comfortable Stay »

Had a great 2 night stay at Grand Mercure Da Nang. Best part about the stay are the warm and friendly staff. They really took care of all my needs. The onsite restaurants and facilities are excellent as well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Aman, Thank you very much for your kind comments, It is truly rewarding to know that you had enjoyable time at the hotel and all your requests were attended by staff. I have notice you was going to stay at Pullman Danang resort afterward. I hope you had an enjoyable time at there as well. It was a pleasure hosting you as our guest and we all look forward to hearing that one day you will be back for another visit. Sincerely, Tran Thi Minh Thao (Ms.) Acting Assistant Guest Experience Manager

Tanya Business - 19/08/2019 AccorHotels review

1. comfortable stay w/ lounge bar service 2. have good SPA in the hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Tanya, Thank you for taking the time to share your experience about your stay at Grand Mercure Danang. Hopefully, we will have a chance welcome you back to our hotel in near future. Warmest regards, Tran Thi Minh Thao (Ms.) Acting Assistant Guest Experience Manager

H. K. Business - 19/08/2019 AccorHotels review
« Stay at Grand Mercure Danang Hotel--Really appreciate for service provided »

Date of arrival: 15.08.2019 (1 night) This is the third time i enjoy service.at grand mercure danang my room no 1711 (deluxe room) really appreciate for.the warm services of the staff. Several special point i need to point out here: 1. The room at 1711 is really very clean and tidy. excellant. 2. At 15.08.2019 is my uncle birthday, really a suprise the hotel staff arrange for my.uncle a.birthday cake in.room free of charge. thank you so much. 3. We enjoy.the gym and spa at 4 floor, PT there, mr long, mr luon, mr hung. help us lot as my.uncle do not know how to use the equipment there. and the spa manager ms hang introduce to us the spa service and package suitable to us. even this time we are too busy to enjoy the spa service. must try next time 4.We have mini.buffet at the date of arrival and have breakfast in the morning at the lounge at 21 floor, quiet and elegant. have a variety of food and.drink , wine available for free. 5. The front.desk: highly efficient(check out time is only 3 minutes), 4 female receptionist and 1 male staff (with glasses) always let me and my.uncle have a feeling of getting back home. really thank you. Surely will get back again, 5 star hotel service, (smooth as silk)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H. K., Thank you for taking time to share your experience regard your recently stay at the Grand Mercure Danang. Your kind words are very much appreciated and again we would like to thank you for sharing them on TripAdvisor. There is nothing would make us more happy than reading such a review like yours. It thrills me to see that you enjoyed your time with us. Our team takes great pride in delivering an exceptional service for all of our guests and will be delighted to see that you had such a good experience. Thank you again and I'm waiting to see you again soon for another journey. Sincerely, Tran Thi Minh Thao (Ms.) Acting Assistant Guest Experience Manager

Enzo L. Business - 15/08/2019 AccorHotels review
« Great stay with very helpful staff! Thank you »

Room was really comfortable and well furnished. I also enjoyed the service from the reception which was super helpful. Great job!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Enzo L., Thank you very much for your kind comments, It is truly rewarding to know that you had enjoyable time at the hotel and all your requests were attended by staff. We hope to have an opportunity to welcome you back to our hotel again soon! Sincerely, Tran Thi Minh Thao (Ms.) Acting Assistant Guest Experience Manager

Byungkyu K. Families - 14/08/2019 AccorHotels review
« Always good stay! »

Friendly and helpful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Byungkyu K., Thank you for great review about your experience at the Grand Mercure Danang. It always pleasure to have you here and always bring the enjoy stay to you. Your kind words will motivate us to continue delivering the highest level of service to all guests. I still hope that you will find yourself again in Grand Mercure Danang when you have chance to revisit Danang Sincerely, Tran Thi Minh Thao (Ms.) Acting Assistant Guest Experience Manager

Rene D. K. Couples - 13/08/2019 AccorHotels review
« Fantastic hotel, great facilities, great customer service and a fantastic team to make the customer feel home »

Facilities and location are great Staff is one of the best teams I experiences (and I stay in hotels probably 75-100 nights a year) Just an awesome experience from A-Z

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Rene De K., How wonderful to hear that you had enjoyed your stay here and everything met your expectation. We are so exciting to read such comments and it is always a big encouragement to motivate our team member to keep up the standard. We hope to have the pleasure of welcoming you back soon. Sincerely, Tran Thi Minh Thao (Ms.) Acting Assistant Guest Experience Manager

B Business - 13/08/2019 AccorHotels review
« It's OK »

Nice place.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B, Thank you for taking the time to share your experience about your stay at Grand Mercure Danang. Hopefully, we will have a chance welcome you back to our hotel in near future. Warmest regards, Tran Thi Minh Thao (Ms.) Acting Assistant Guest Experience Manager

Anh L. Couples - 13/08/2019 AccorHotels review
« Not happy »

Location is convenient, room is comfortable and room services is nice but thats all about it. Staff is very unprofessional and impolite, pool is fairly nice but the smell killed it. Im not happy with the staff, especially the receptionist. I should have stay at Novotel in the first place, I chose Mercure because your hotel is near my marathon event point. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L. Anh, Thank you for taking the time to sharing me about your experience at the Grand Mercure Danang. We are deeply grateful for your constructive comment and would like to express my sincerest apologies about your inconvenience regarding our front desk agent's service which should not happened. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Kindly send me a notice if you plan to come again via email h7… or my mobile phone (0…) and we would do our best to recommend you the most fitting form of accommodation for your comfort. Sincerely, Tran Thi Minh Thao (Ms.) Assistant Guest Experience Manager

Brice B. Families - 12/08/2019 AccorHotels review
« good escape »

perfect w-e escape with the family

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Brice b., Thank you very much for your kind review regarding your stay at Grand Mercure Da Nang. I am delighted to hear that you had a great stay at the hotel. Looking forward to welcoming you back to our little island. Sincerely, Tran Thi Minh Thao (Ms.) Acting Assistant Guest Experience Manager

Michael Couples - 12/08/2019 AccorHotels review
« Excellent Hotel »

Stayed in a one Bedroom Executive with a really good view over the river and access to the executive Lounge. The waiting staff in the executive lounge were excellent particularly Lan who was great. Also had lunch at the Chinese restaurant on site also very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Michael, It is great to hear that you had enjoyed your stay at Grand Mercure Danang special with the service in the lounge. I must say Privilege Lounge indeed a highlight of our hotel with the services given by our most warming host - Ms. Lan. She and others will be very happy to know their hard work has been recognized. Hopefully, we will have chance to welcome all of you back to our property in near future. Sincerely, Tran Thi Minh Thao (Ms.) Acting Assistant Guest Experience Manager

Yen L. Business - 12/08/2019 AccorHotels review
« Hidden gem in Da Nang »

Everything was great, the facilities and the services. I could not believe the price, much better than those which are closer to the centre but only 10 mins away with great view.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Yen l., Thank you for great review about your experience at the Grand Mercure Danang. It always happy to learn that our hotel is a "Hidden gem in Da Nang". It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Hopefully, we will have chance to welcome all of you back to our property in near future. Sincerely, Tran Thi Minh Thao (Ms.) Acting Assistant Guest Experience Manager

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
Your loyalty is rewarded
Le Club AccorHotels
Not participating hotel As a {{fidelityCard}} member Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates