Hotel - Novotel Sydney West HQ
Novotel Hotel Novotel Hotel

Novotel Sydney West HQ Hotel

4.5/5 1,102 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying

Leisure and activities

Catering

  • Breakfast

Business services

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Hotel location

Your meetings and events

CONCEPT ROOM With a sculpted high ceiling and an abundance of light, this multi-use room can be split into half for smaller groups or utilised at full space to accommodate up to 400 theatre styleCONCEPT ROOM 1 OR 2 With sculpted high ceiling and and abundance of light, this multi-use room can accommodate each up to 100 in banquet style without dancefloor or 200 in theatre style.BOOMERANG ROOM With streams of natural light, and a private balcony, it's no wonder our Boomerang Room is one of our most popular and most requested spaces for special events that can accommodate up to 150 in banquet style

Novotel Sydney West HQ Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
GWS Room 1 100 m2 2 m 0 0 50 0 90
GWS2 117 m2 2 m 0 0 50 0 90
BOOM ROOM 1 175 m2 0 m 60 15 40 50 60
BOOM ROOM 2 175 m2 0 m 60 15 40 50 60
CONCEPT ROOM 1 235 m2 0 m 200 35 50 100 100
CONCEPT ROOM 2 235 m2 0 m 200 35 50 100 100
BOOMERANG ROOM 294 m2 3 m 160 25 40 120 100
CONCEPT ROOM 470 m2 0 m 400 70 100 250 200
    • Flipchart
    • Auditorium
    • Podium
    • Lectern
    • WIFI access
    • Syndicate rooms
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line
    • Catering available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 164 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • Ice machine
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • High speed transmission line
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.5/5 AccorHotels Rating 7,491 reviews

Our guest reviews for
Novotel Sydney West HQ

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,102 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Arahi M. Families - 08/11/2019 Confirmed reviews AccorHotels
« Good »

Satisfied

Jose G. Families - 08/11/2019 Confirmed reviews AccorHotels
« Extremely comfortable »

Very good facilities for both accomodation and dining.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jose, We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. I’m pleased to hear that you had a comfortable stay with us and I’m glad you enjoyed the variety of eating options we have available. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jeanne Marinas Assistant Manager

John C. Business - 06/11/2019 Confirmed reviews AccorHotels

ALL GOOD THANKS

Our hotel has responded to the review
Our hotel has responded to the review

Dear John, We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always encouraging to learn that guests are satisfied with a superior service as we strive for every guest to have a memorable experience. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ajnesh Karan

Ainsley Business - 06/11/2019 Confirmed reviews AccorHotels
« Comfortable & accommodating. »

Great staff, clean hotel & great food.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ainsley, We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always encouraging to learn that guests are satisfied with a superior service as we strive for every guest to have a memorable experience. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ajnesh Karan

Mark Families - 06/11/2019 Confirmed reviews AccorHotels
« Outstanding welcome from Jeannie. »

Nothing was too hard or difficult to meet our needs, but more importantly you anticipated and met our wants.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark, We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. Thank you for your kind words and generous ratings! Your loyalty never goes unrecognised; it is always a pleasure welcoming you back to our hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ajnesh Karan

Andrew W. Solo - 06/11/2019 Confirmed reviews AccorHotels
« Great long weekend stay »

Excellent except for servicing of room missed on last day.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrew, We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be a pleasant one. Sincerely, Ajnesh Karan

Graham Business - 06/11/2019 Confirmed reviews AccorHotels
« Novotel rooty Hill »

Easy check in and check out

Our hotel has responded to the review
Our hotel has responded to the review

Dear Graham, We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ajnesh Karan

Greg Business - 05/11/2019 Confirmed reviews AccorHotels
« Clean and comfy »

The staff where friendly the room was clean and comfy great location easy parking

Our hotel has responded to the review
Our hotel has responded to the review

Dear Greg, We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. I’m pleased to hear that you were impressed by our comfortable rooms and I’m glad it was a convenient location for you. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ajnesh Karan

Wayne M. Business - 05/11/2019 Confirmed reviews AccorHotels
« First Class - All the Way (As usual!) »

I always choose to stay at Novotel West HQ when attending meetings in Western Sydney. The staff are always friendly, remember me, especially in the Menu 33 Restaurant which is a superb dining experience. My room is always tops. As a Gold Accor member, they meet every requirement and the additional little 'treats' awaiting me daily are just that extra special little touch they bring with their excellent service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wayne, We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. Thank you for your kind words and generous ratings! Your loyalty never goes unrecognised; it is always a pleasure welcoming you back to our hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ajnesh Karan

Peter B. Business - 05/11/2019 Confirmed reviews AccorHotels

Staff were very helpful with everything and made our stay wonderful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter, We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. I’m pleased to hear that you were impressed by our staff and their efficiency. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jeanne Marinas Assistant Manager

Jeff R. Families - 05/11/2019 Confirmed reviews AccorHotels
« great »

service was excellent and very nice rooms

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jeff, We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. I am happy to hear that you were impressed by the level of our service and you enjoyed a comfortable stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jeanne Marinas Assistant Manager

Peter J. P. Business - 05/11/2019 Confirmed reviews AccorHotels
« Executive Chairman »

The offer of a Suite was very much appreciated! Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter, We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. I’m pleased to hear that you were impressed by your stay with these great ratings that you have shared. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ajnesh Karan

Erin G. Business - 05/11/2019 Confirmed reviews AccorHotels
« Excellent »

We recently stayed as a school group for a gymnastics carnival. Everything was great, our students loved the breakfast!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Erin, We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. I’m pleased to hear that you had a comfortable stay with us and enjoyed dining at our restaurant. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jeanne Marinas Assistant Manager

Robert J. Business - 05/11/2019 Confirmed reviews AccorHotels
« Mr Robert J. »

Excellent as usual

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert, We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ajnesh Karan

June V. Friends - 04/11/2019 Confirmed reviews AccorHotels
« Rooty Hill experience »

Love staying in this complex. We were there for tenpin nationals so a short walk to complex. Hotel is well appointed for events, rooms are clean and large and the included breakfast very welcome.

Our hotel has responded to the review
Our hotel has responded to the review

Dear June, We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always encouraging to learn that guests are satisfied with a superior service as we strive for every guest to have a memorable experience. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ajnesh Karan

Anonymous Families - 04/11/2019 Confirmed reviews AccorHotels
« Easy »

Lovely room and delicious meal

Our hotel has responded to the review
Our hotel has responded to the review

Dear Juliet, We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always encouraging to learn that guests are satisfied with a superior service as we strive for every guest to have a memorable experience. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ajnesh Karan

E Business - 03/11/2019 Confirmed reviews AccorHotels
« Comfortable »

Comfortable and clean

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ember, We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ajnesh Karan

Andrew I. Solo - 02/11/2019 Confirmed reviews AccorHotels

I had a pleasant stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrew, We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ajnesh Karan

Gayle Solo - 02/11/2019 Confirmed reviews AccorHotels
« Comfortable stay but decline in amenities »

Comfortable stay, clean large rooms. Love foxtel channels especially Go Wild. Was disappointed to see a decline in amenities in the room. Firstly only water is complimentary but before 2x bottles of soft drink were also included. I noticed only 3 items in the bathroom now, being shampoo, conditioner n soap. I'm use to having body lotion and shaving, cotton buds, shower cap, etc included. It was an obvious money cut back which I wasnt happy about.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gayle, We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. Please allow me to express my sincerest apologies for the inconvenience caused during your stay. The room you had recently stayed in was one of our Standard Rooms, which include 2 x complimentary bottles of water, and basic bathroom amenities. During previous stays, you have stayed in our Superior and Deluxe Rooms, which include the soft drinks and extra bathroom amenities that you have mentioned. I will share your comments with all staff and take the appropriate measures to address your concerns to prevent future occurrence in your reservations and room allocations. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jeanne Marinas Assistant Manager

Rachel H. Families - 02/11/2019 Confirmed reviews AccorHotels
« Mildly disappointed »

I’ve stayed at the Novotel West HQ a number of times, but usually in the superior room. I didn’t realise I’d booked a different type of room and was disappointed to discover that either the room had not been serviced or had been inadequately serviced prior to our visit. There was no shampoo in the room. Being used to the other rooms we’ve stayed in, I was looking for the body lotion, shaving kit, toothbrush pack, the complimentary soft drinks, etc. I had asked for the superior queen room when booking, so not sure what happened.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rachel, We very much appreciate your comments regarding your stay at the Novotel Sydney West HQ. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be a pleasant one. Sincerely, Ajnesh Karan

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