Hotel - Novotel Nanjing Central Suning
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Novotel Nanjing Central Suning Hotel

4.5/5 256 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Public outdoor parking
    • Public indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Sauna
  • Services for children
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 3 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

ERICSSON1 km / 0.62 mi HONEYWELL1 km / 0.62 mi IBM1 km / 0.62 mi MICROSOFT3 km / 1.86 mi PHOENIX CONTACT NJ15 km / 9.32 mi
GE MEDICAL1 km / 0.62 mi HUARUN HOLDING3 km / 1.86 mi LG1 km / 0.62 mi ORACLE CORPORATE1 km / 0.62 mi SIEMENS1 km / 0.62 mi

Exhibition and convention centre

NJ EXPO CENTRE10 km / 6.21 mi

Your meetings and events

Family rooms to spend cozy evenings together and wake up smiling in the morning. Safe play areas and balanced menus. With Family & Novotel, children are pampered guests and their parents are, quite simply, relaxed and happy.

Novotel Nanjing Central Suning Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
JADE 80 m2 3 m 76 30 36 36 4
TOPAZ 80 m2 3 m 76 30 36 36 4
PLATINIUM BOARDROOM 230 m2 3 m 200 68 72 120 14
    • Day light
    • WIFI access
    • Airconditioned meeting room
    • High speed transmission line
    • Overhead projector

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our restaurants and bars

See all our restaurants
See all our restaurants and bars
4.7/5 AccorHotels Rating 3,208 reviews

Our guest reviews for
Novotel Nanjing Central Suning

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 256 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Couples - 19/10/2019 TripAdvisor review
« My Trip to Nanjing »

The Front Office Staffs especially the Manager, Sunny Jiang were excellent, very friendly and very helpful. Our getting around on public transports were their effort. Our requests in our online booking were all met especially our late check out. Our thanks to them for a wonderful stay although it was only for a night. Will stay there again in my next trip.

Maxwell Q. Couples - 07/10/2019 AccorHotels review
« Good locations with friendly associates。 »

Warm welcome when we arrived hotel from receptionist. Nice room clean and comfortable. Various food in breakfast. Good stay experince. Especailly thanks Clark.

Richardson Business - 22/09/2019 AccorHotels review
« a delightful experience »

I have no complaints to do about my staying at Novotel Nanjing. The crew were kind and interested in the well being of the hostage.

Agnès L. Solo - 17/09/2019 AccorHotels review
« A pleasant stay thanks to the friendly staff ! »

I really enjoyed my stay there. Joana and Tomas from Front Office were genuinely nice : I immediately felt welcomed and been taken care of. The room upgrade upon arrival was also very pleasant as I had an exhausting train trip with all my heavy languages. The only (small) drawback was at my departure when I had to leave quickly for my train. At check-out, I said to the Reception that I was going let my luggage at the hotel to visit a museum and then come back to pick them and take my train. Thus, I asked the staff to bring down my luggage not to waste time when I would come to pick them up but when I arrived, it wasn't done. I almost missed my train because of this but I understand that those kind of things happen. I just felt a bit deceived as I thought the message was clearly understood.

Uschi Business - 20/08/2019 AccorHotels review
« Very friendly and helpful staff, nice room. »

Fine, all what I expected and staff even friendlier than you would expect.

Sean Solo - 09/08/2019 AccorHotels review
« Great location, good service, will definitely come back »

The hotel is very close to metro station (Xin Jie Kou). Great service and friendly staff. I enjoyed my stay very much and will definitely stay at this hotel when I visit Nanjing next time.

Solo travel - 08/08/2019 TripAdvisor review
« Great location, good service and friendly staff »

The hotel is very close to metro station (Xin Jie Kou). Great service and friendly staff. Breakfast was delicious with a lot of choices. I enjoyed my stay very much and will definitely stay at this hotel when I visit Nanjing next time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for posting your comment. We were very happy to read your positive review, and are glad that we could contribute to making your trip to Nanjing a great experience. Personalized service is of great importance for Novotel Nanjing Central, and we invest heavily in training to ensure every guest feels special. Thank you once again for your thoughtful feedback.

Pakjira U. Couples - 13/07/2019 AccorHotels review
« Very warm service and good location »

Thank you for taking care of us. Happy to say that if we come back to Nanjing we will definitely come back :) By the way I would like to tell you that the staffs from reception who did check-in (a girl) and check-out (a boy) were very nice and did a very good service. Unfortunately I forgot to ask their name but I want to say special thanks to them if it possible !

L. C. C. Business - 27/06/2019 AccorHotels review

Good service, fast check in

Anonymous Business - 16/06/2019 AccorHotels review
« good »

good

Xiaodong F. Business - 03/06/2019 AccorHotels review
« excellent »

The receptionists were super friendly, I was feel super welcomed. Love to stay at Nanjing Xinjiekou Novotel Nanjing Central Suning.

Pwc Solo - 21/05/2019 AccorHotels review
« Cosy hotel in the heart of Nanjing »

A nice cosy hotel in the heart of Nanjing, the room was clean and small. A nice welcome drink for silver card members, polite and friendly staff, overall a pleasant experience.

Jonathan Solo - 13/05/2019 AccorHotels review
« Great Experience »

It was a good stay in Novotel. From check in to check out, the whole process was seamless. Staff were friendly and helpful. Room was clean and I even got a free upgrade as I check in late. Highly recommended when you visit Nanjing!

Hometown T. Couples - 29/04/2019 AccorHotels review
« Excellent room, cleanliness, service »

Service - everyone was extremely helpful, polite, able to speak in English, quick check in and check out Room - spacious, clean, well appointed Breakfast - crowded, large variety of food both Chinese and Western of acceptable buffet production quality

L. C. C. Business - 27/04/2019 AccorHotels review
« Mr. Chien C. L. »

Good Service , efficiency , speed check in

Family - 04/04/2019 TripAdvisor review
« What about air con »

All staff from check in to concierge to catering were excellent. Restaurant above average with very good 'hot pot' deal . BUT air conditioning is switched off to rooms so have to order a fan!!! Not acceptable for a Novotel class hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest I would like to personally thank you for your mail, and your comments. I understand your disappointment with the service provided to you, and would like to thank you for your constructive feedback. We deeply regret that you have had an unpleasant experience while staying at Novotel Nanjing Central. We have taken note of your comments, and have discussed them with the related department and will follow up on this personally. We hope that we can work together towards solving this issue, and welcome you once again in the future. Yours sincerely, Joyce Luan, Marketing and Communications manager

Lynda -. A. Friends - 02/04/2019 AccorHotels review
« Excellent hotel, great staff »

This hotel is excellent and the location is perfect. The hotel staff were friendly, helpful and very efficient. Would definitely stay here again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. T., We very much appreciate your comments regarding your stay at the Novotel Nanjing Central Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 江漫 Sunny Jiang 前厅部经理 Front Office Manager 南京新街口苏宁诺富特酒店 Novotel Nanjing Central 中国江苏南京秦淮区淮海路68号 • 邮编:210005 68 Huaihai Road, Qinhuai District, Nanjing, Jiangsu Province 210005 P.R.China 电话T +86 (0) 25… • 传真F +86 (0) 25… • 手机M +8… 3992 novotel.com accorhotels.com fo…

Anonymous Business - 28/03/2019 AccorHotels review
« very good customer service »

great service. I left my laptop on an airplane and the desk staff happily took care of the issue and retrieved the laptop for me.

Amar A. Business - 15/03/2019 AccorHotels review
« Very good »

It was very nice stuff very welcoming especially Jessica in front reception was so kind and helpful

Peter Y. Business - 11/03/2019 AccorHotels review
« I like the clean & comfortable room, excellent breakfast, good location, lastly the friendly staffs. »

Location is very good. Unfortunately I traveled during the winter, inside room temperature is very high due to the central air condition control. I wasn't able to lower the room temperature and eventually have to request for a fan from the front desk.

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