Hotel - Pullman Kuala Lumpur Bangsar
Pullman Hotel Pullman Hotel

Pullman Kuala Lumpur Bangsar Hotel

4.0/5 1,615 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Best price guarantee How it works?
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private outdoor parking (Paying)
    • Public outdoor parking
    • Public indoor parking (Paying)
    • Bus/coach parking area
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms (Paying)
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • KUALA LUMPUR INTL
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 4PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Laundromat
  • Boutiques/shopping
    • Cash machine (Nearby)
    • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Sauna (Paying)

Catering

  • Breakfast
  • 4 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 18 meeting room(s)
  • Business center with support staff
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Exhibition and convention centre

KL CONVENTION CTR7.8 km / 4.85 mi

Your meetings and events

Pullman Kuala Lumpur Bangsar Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
STUDIO 11 51 m2 2 m 48 21 18 30 50
STUDIO 4 59 m2 2 m 60 18 24 27 50
STUDIO 8 62 m2 2 m 84 24 20 36 50
STUDIO 7 64 m2 2 m 56 21 18 27 50
STUDIO 10 69 m2 2 m 72 24 18 33 60
STUDIO 9 75 m2 2 m 84 24 20 36 50
EXECUTIVE BOARDROOM 86 m2 3 m 0 0 22 0 0
STUDIO 3 92 m2 2 m 108 30 24 54 80
MEETING ROOM 3 93 m2 3 m 0 0 22 0 0
STUDIO 6 94 m2 2 m 78 18 18 30 50
MEETING ROOM 2 115 m2 2.7 m 120 36 30 72 130
STUDIO 5 117 m2 2 m 108 30 24 63 90
STUDIO 1 131 m2 2 m 144 42 36 91 130
STUDIO 2 131 m2 2 m 144 42 36 91 130
PULLMAN STUDIO 385 m2 3 m 350 0 0 190 180
MEET - MEETING ROOMS-1 412 m2 3 m 350 100 98 190 180
PULLMAN BALLROOM 1,073 m2 8 m 1680 0 0 792 1320
MEETING ROOM 4 1,278 m2 8.2 m 1800 94 98 800 1300
    • Flipchart
    • Videoconferencing
    • Audio and video equipment
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Slide projector
    • Airconditioned meeting room
    • High speed transmission line
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Fine Cuisine

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

The 513 rooms and suites offer comfort and convenience. Designed with contemporary style, the beautifully appointed guest rooms feature state-of-the-art communications technologies with a modern bathroom offers separate bathtub and rain shower.

  • 513 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 18 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Web TV
    • Telephone
    • TV with VCR
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • TV room service ordering
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Bidet
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

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See all our restaurants and bars
4.3/5 AccorHotels Rating 8,539 reviews

Our guest reviews for
Pullman Kuala Lumpur Bangsar

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,615 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Sabrini Couples - 20/08/2019 AccorHotels review
« Great »

Check in and check out service was quick and informative. Received a welcome note in the room together with a box of macaroons which was a nice touch. Came for a relaxed layover before taking off with another flight the next day; managed to sleep really well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sabrini T., Thank you for writing us such a wonderful review regarding your recent stay at the Pullman Kuala Lumpur Bangsar. We are glad to hear you felt satisfied with your stay and enjoyed the quality of our staff’s service. I will share your kind words with our team and I know this will serve as an inspiration to all of our staff as we strive to continuously improve the quality of our services. Your share of experience is very much appreciated, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Carlile General Manager

Ishak B. D. Business - 19/08/2019 AccorHotels review
« good hospitality, good room environment »

satisfied

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ishak d., We very much appreciate your comments regarding your recent stay at the Pullman Kuala Lumpur Bangsar. It is always a pleasure to receive such positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you once again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Carlile General Manager

Ramkisan T. Business - 19/08/2019 AccorHotels review
« Hospitality, House keeping & food service was good »

As per Imerys HR policy our HR team had booked room. When I checked in at reception, I was asked for RM 600 as room deposit which was paid by credit card. I was not received return back the deposit amount at time check out time. When discussed with my HR team, I had not to pay deposit during checked in. I have to take follow up with you for getting return back the same. Please confirm me when will I get it return.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ramkisan T., Thank you for taking the time to tell us about your experience at the Pullman Kuala Lumpur Bangsar, I am glad to hear you generally enjoyed a pleasant experience. However, my sincerest apologies regarding the issue of the credit card deposit, I am sorry for the inconvenience this has caused you. Please know that holding a deposit for miscellaneous charges is a standard hotel policy, we have contacted our merchant regarding this issue and we were told that it will take 14 working days for the bank to process the cancellation due to it being an international card, again my apologies but I would also recommend you can contact your bank and request them to escalate the release faster. Your feedback is very important to us and we really appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Andrew Carlile General Manager

Rg Business - 18/08/2019 AccorHotels review
« Good »

It is good and can be better.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robin Teck Meng G., Thank you for taking the time to tell us about your experience at the Pullman Kuala Lumpur Bangsar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the shortcomings and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Andrew Carlile General Manager

Sudheer N. Business - 17/08/2019 AccorHotels review
« Good place to stay, but Vegetarian options very limited »

Happy to stay and enjoy the hospitality of the hotel that is located at a prime location in KL. Only not very pleasing with option for vegetarians as food is limited by choice. Cwn do better if there is an chef with knowledge of indian cuisine and that too with vegetarian type. Look forward to stay again and may be then will have tasty vegetarian food to gobble too...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sudheer N., Thank you for taking the time to tell us about your experience at the Pullman Kuala Lumpur Bangsar. I am sorry that your experience did not meet your expectations in terms of our vegetarian food selection during the buffet session; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that this has been shared with the culinary team and we are taking the appropriate measures to address the shortcomings. On the positive note, we are glad that you had overall enjoyable and comfortable stay with us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Andrew Carlile General Manager

Roy B. W. L. Families - 15/08/2019 AccorHotels review
« Pullman Bangsar »

Its a wonderful and comfortable short escapees for myself and family. I really enjoyed the relax ambience and the staff hospitality. Room is clean and amenities are maintained well. Overall enjoy the stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Boon Wah L., Thank you for writing us such a wonderful review regarding your recent stay at the Pullman Kuala Lumpur Bangsar. We are glad to hear you felt satisfied with your stay and enjoyed the quality of our hotel facilities and services, I will share your kind words with our team and I know this will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Carlile General Manager

Naheed S. Couples - 14/08/2019 AccorHotels review

Great hotel, friendly and professional staff and a clean environment.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Naheed S., We very much appreciate your comments regarding your stay at the Pullman Kuala Lumpur Bangsar. It is always a pleasure to receive positive feedback especially on our staff's service and hotel's cleanliness. We are glad that you had a great time at our hotel recently. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Carlile General Manager

T. W. Y. Families - 14/08/2019 AccorHotels review
« Awesome Trip »

The service has been improve compare to my previous visit

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wei Y. T., We very much appreciate your comments regarding your stay at the Pullman Kuala Lumpur Bangsar. It is always a pleasure to receive positive feedback on the improvements that we have achieved. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Carlile General Manager

Adrian Solo - 14/08/2019 AccorHotels review
« aircon »

very hot inside the room, the technician come fix it just cool

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yak Leng L., Your feedback regarding your recent stay at Pullman Kuala Lumpur Bangsar is very much appreciated. Please allow me to express my sincerest apologies for the air conditioning’s issue that had occurred in your room during your stay at our hotel. It is good to hear that our technician team was able to solve the issue and did not further affect your stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. On a positive note, we are glad that your overall stay with us was a great one. It is always a great pleasure to receive such positive feedback on our hotel. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Carlile General Manager

Intan Z. K. Business - 14/08/2019 AccorHotels review
« Exhibition »

good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Intan Zairina K., Thank you so much for your wonderful review and such a high rating regarding your recent stay at the Pullman Kuala Lumpur Bangsar. It is always a great pleasure to receive such positive feedback especially our location and your overall experience at our hotel. I will definitely share your feedback with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Carlile General Manager

Couples - 14/08/2019 TripAdvisor review
« Can stay here with FREE Shuttle bus to Mid Valley »

Me and my family was here few days ago. We had a short stay over night. We use our complementary night entitlement so we didn't try their Breakfast and also we didn't try their Dinner. So we can't command. HOWEVER, there is one issue that we MUST highlight to management. THE FREE SHUTTLE BUS is a BAD experience for us. The bus suppose to pick us up from MID Valley at 8.30pm. BUT end up 9.20pm then come to pick us up. we had to wait over 50 minutes at road side. WHY ??? We had to wait and called your hotel to find out WHY late. And your hotel give us STUPID reasons that they went to some where else. We know the bus must leave your hotel at 8.00pm to MID Valley. WHY never Leave from your hotel at 8,00pm ??? WHY ??? WHY ???

Our hotel has responded to the review
Our hotel has responded to the review

Dear WLKent, Thank you for taking the time to tell us about your experience for your complimentary room stay at the Pullman Kuala Lumpur Bangsar however I am very sorry to hear that your experience did not meet your expectations specifically for the complimentary shuttle bus service. We are very sorry for the disappointment and inconvenience caused for this shortfall, I investigated this matter with our concierge team and we did call your mobile phone to inform you about the delay of the shuttle’s arrival due to the very heavy traffic congestion at that time. The incident is very regrettable and your feedback is very important to us, we do appreciate you highlighting this as an area for further improvement. Although this stay did have one shortfall we hope you can consider us once again for a future stay and have an improved experience at that time. Sincerely, Andrew Carlile General Manager

Zuriana B. A. W. Business - 13/08/2019 AccorHotels review
« Good Service »

The staff very friendly,polite and helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Zuriana Abdul W., We very much appreciate your comments regarding your stay at the Pullman Kuala Lumpur Bangsar. It is always a pleasure to receive such positive feedback especially on our staff. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Carlile General Manager

C. C. L. Couples - 11/08/2019 AccorHotels review
« Great value for money stay »

Pleasant stay with tip top service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chee L. C., Thank you for choosing Pullman Kuala Lumpur Bangsar once again and we really appreciate you taking the time to share your feedback with us for your recent stay. I am pleased to hear that you had a pleasant stay and happy with our service. I will share your comments with our team and they will be pleased to hear you especially the good service by our friendly staff. Your feedback will definitely encourage and motivate all our team to further improve and we look forward to an opportunity to welcome you back to the Pullman Kuala Lumpur Bangsar in the near future. Sincerely, Andrew Carlile General Manager

Peter B. Business - 11/08/2019 AccorHotels review
« Valued »

Another great stay at the PULLMAN BANGSAR , has an enjoyable trip and tried out the gym and pool this time

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter B., Thank you for choosing the Pullman Kuala Lumpur Bangsar for your recent stay and we really appreciate your continued loyalty and also taking the time to share your feedback with us. We are pleased to hear that you enjoyed a comfortable stay in our room and liked the gym and Swimming pool. It was indeed a pleasure having you with us recently and we would like to express our sincerest appreciation for your kind patronage. I will share your compliments with the team to encourage and motivate them. My appreciation once again for taking the time to provide us with your feedback. We are very grateful for your patronage and we look forward to welcoming you back. Sincerely, Andrew Carlile General Manager

R. T. Business - 10/08/2019 AccorHotels review
« Pleasant business stay »

Overall it was a pleasant stay. A host of amenities coupled with friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear T. R., Good day and warm greetings from Pullman Kuala Lumpur Bangsar! It was indeed a pleasure having you with us recently and we would like to express our sincerest appreciation for your kind patronage.From the ratings in the guest survey, I am pleased to read that you had a pleasant and an enjoyable stay. We are truly encouraged by your ratings and rest assured, we will continue to strive to provide our service excellence at all times. I am happy to hear that you enjoyed your stay in our hotel and that your expectations were met. We strive to provide only the very best for our guests.My appreciation once again for taking the time to provide us with your feedback. We are very grateful for your patronage and we look forward to welcoming you back. Sincerely, Andrew Carlile General Manager

Anne Business - 10/08/2019 AccorHotels review
« Nice »

Clean and comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andi Siti H., Good day and warm greetings from Pullman Kuala Lumpur Bangsar! It was indeed a pleasure having you with us recently and we would like to express our sincerest appreciation for your kind patronage.From the ratings in the guest survey, I am pleased to read that you had a pleasant and an enjoyable stay. We are truly encouraged by your ratings and rest assured, we will continue to strive to provide our service excellence at all times. I am happy to hear that you enjoyed your stay in our hotel and that your expectations were met. My appreciation once again for taking the time to provide us with your feedback. We are very grateful for your patronage and we look forward to welcoming you back. Sincerely, Andrew Carlile General Manager

N. C. K. Friends - 09/08/2019 AccorHotels review
« Nice Hotel and Good Location »

Staff are friendly and Location is convenient (close distance to Midvalley Mega Mall), recommended.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chen K. N., We very much appreciate your feedback and thank you for choosing the Pullman Kuala Lumpur Bangsar as your preferred choice for your stay. Every guest review is important to us and we thank you for such positive ratings which I am sure will be an inspiration to the team as we strive to continuously provide quality service and facility standards to all our guests. Thank you again for staying with us and we look forward to serving you again soon. Sincerely, Andrew Carlile

My C. Business - 09/08/2019 AccorHotels review
« Good customer service experience . »

Staffs are courtesy and willing to help.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mee Yen C., Thank you so much for your wonderful review and such a high rating regarding your recent stay at the Pullman Kuala Lumpur Bangsar. It is always a great pleasure to receive such positive feedback especially on the service provided by our staff. I will definitely share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Carlile General Manager

Robin C. Business - 08/08/2019 AccorHotels review
« A pleasant stay and enjoy a food galore. »

The room is extremely clean and overall hotel upkeep is excellent. The food for in house dining is excellent too.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wai Hoe C., We very much appreciate your comments regarding your stay at the Pullman Kuala Lumpur Bangsar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew Carlile General Manager

Anonymous Couples - 08/08/2019 AccorHotels review
« It was OK »

Upon checkin In, Front desk staff Sydney is not very warm and sincere, she looked tired and stressed. However, i was looking forward for the trip so I Ignored. She insisted of the deposit, I was not able to give her as I dont have cash and I am not usually asked for deposit as i am an accor employee as well. But i promised to give her that night after we go out and have dinner. She looked pissed. And she was not very helpful at all. And then we went to the Poolside to relax. No staff was sighted even at the gym. I slipped thrice. Floor is very slippery. We ordered a bottle of wine from In room dining to be delivered to the poolbar and i need to follow up after 30min. Not very good exp by the pool as i slipped and got bruised. We decided to change location and just relax at the bath tub. While filling up the tub, the water is very dirty and color yellow. Shower was not functioning properly. As I report this to the front desk, Sydney just walked away after hearing that i am complaining. Worst experience in a Pullman property. The bar-lounge staff was not very helpful as well as we want to order whisky to take up to our room. They agreed that we can order drinks and bring up to the room but never give us the menu.

Our hotel has responded to the review
Our hotel has responded to the review

Dear S., Thank you for taking the time to tell us about your experience at the Pullman Kuala Lumpur Bangsar and I am very sorry to hear that your experience did not meet your expectations; please allow me to express my sincerest apologies for the disappointment for the shortfalls in service you encountered throughout your stay. From the check in to the other interactions and service enquiries we are sorry that our service promise was not fulfilled. Regarding the issue for collection of a deposit being this as you know is a standard practice globally and also for all Accor Hotels internal audits, we are sorry this caused inconvenience and I can assure you the staff would not be upset at all but did allow you the convenience to settle this matter at a later time. You are correct we do not have staff stationed permanently at the pool nor the gym and are not required to do so by law, we do monitor with routine checks by a host of departments including Security, Housekeeping and Front Office and we are extremely alarmed by your statement regarding your injury occurred at the poolside and the gym as we have no reports on this matter. We do take these situations very seriously and hope you did not sustain any injury, naturally around any pool deck can be hazardous with water splashes on tiles and if any consumption of alcohol was involved we would urge even more caution. Regarding the discoloration for the bath water this was the result of a major city water pipe bursting affecting all the water supply for 3 days to Bangsar, Pantai and Mid Valley, we sincerely apologize for the poor clarity in the water but I can assure you the quality was 100% safe for bathing. We did supply an additional 8 tankers to ensure our hotel supply was adequate and readily supplied additional drinking water to all guests upon demand. Thankfully the situation is resolved now and I am sorry for the inconvenience this caused you. S. ,we appreciate you sharing your concerns and sorry you stay was not a perfect one, nonetheless we really appreciate your feedback and this will assist us to make the necessary improvements for the future. Sincerely, Andrew Carlile General Manager

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