Hotel - Novotel Saigon Centre
Novotel Hotel Novotel Hotel

Novotel Saigon Centre Hotel

4.0/5 1,992 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • French
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5 PM
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Massage (Paying)
    • Sauna
  • Billiards/Snooker  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 4 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 8 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

ABB1 km / 0.62 mi AKZONOBEL0.6 km / 0.37 mi AON1 km / 0.62 mi BP (BRITISH PETROLEUM)1 km / 0.62 mi GSK1 km / 0.62 mi LG ELECTRONICS0.9 km / 0.56 mi MICROSOFT1.4 km / 0.87 mi SHELL0.6 km / 0.37 mi
AIR FRANCE1.4 km / 0.87 mi ANZ0.6 km / 0.37 mi BASF1.2 km / 0.75 mi CISCO SYSTEM1.2 km / 0.75 mi IBM1.2 km / 0.75 mi LVMH0.8 km / 0.5 mi SAMSUNG ELECTRONICS0.7 km / 0.43 mi

Your meetings and events

The 320 m² ballroom is located on the first floor and has large windows with natural light. It provides state-of-the-art equipment together with technical support on demand and can accommodate up to 400 people.Our years of experience have let us build a great expertise in meetings organization.Facilities, high-tech equipment, advice... and much more. Novotel Saigon Centre has considerable and extensive expertise in organizing meetings. All our teams are responsive to your needs and strive to guarantee successful and professional meetings.

Novotel Saigon Centre Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BORDEAUX B 50 m2 2 m 30 16 10 20 30
BURGUNDY B 50 m2 2 m 30 16 10 20 30
BORDEAUX A 60 m2 2 m 40 20 20 26 40
BURGUNDY A 60 m2 2 m 40 20 20 26 40
EUREKA 60 m2 2 m 30 18 16 20 20
CHAMPAGNE B 100 m2 5 m 84 28 26 50 60
CHAMPAGNE A 155 m2 5 m 120 36 32 70 80
CHAMPAGNE 320 m2 5 m 400 80 80 220 260
    • Screen
    • Flipchart
    • Meeting room
    • Syndicated room
    • Videoconferencing
    • Audio and video equipment
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Airconditioned meeting room
    • Conference hotel
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Indulge yourself in a modern and comfortable room designed to meet all your needs. A premium bed and special touches that make the difference. Relax, get some work done and take full advantage of your stay after a busy day.Embrace freedom and calm, Deluxe room is cozy and more spacious area 31 m², with better view and more daylight. Facilities and benefits is the same as Superior Room.

  • 247 rooms
  • 192 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Remote control TV
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • Computer
    • Fax machine
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Bidet
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars
4.4/5 AccorHotels Rating 5,248 reviews

Our guest reviews for
Novotel Saigon Centre

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,992 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Friends getaway - 15/10/2019 TripAdvisor review
« Economical considering room, service & location »

I like Novotel Saigon location, not quite city center in the middle of traffic, but still close enough to walk or take a taxi. I forgot something in the closet and received a call from front desk services after I check-out. They held it in lost & found for me until I was able to come back for it. I had a slight problem with my room deposit refund back to my visa card. When I called to ask Novotel to send me hotel refund verification for me to deal with my bank, they were kind enough to comply quickly.

Lainey Couples - 14/10/2019 AccorHotels review
« Friendly customer service »

Customer service was excellent. Very attentive and willing to go out of their way to help.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lainey, We very much appreciate your comments regarding your recent stay at the Novotel Saigon Centre. It is a pleasure to read that you thoroughly enjoyed your stay with us and had very pleasant experience. It makes us really glad to read your compliments about our team. Thank you again for sharing your experience and we look forward to welcoming you back soon. Sincerely, Vu Thai Executive Assistant Manager Vu…

Arun A. Business - 14/10/2019 AccorHotels review
« Awesome »

I enjoyed it

Our hotel has responded to the review
Our hotel has responded to the review

Dear Arun A., Thank you for staying at Novotel Saigon Centre. Your value feedback and review are most appreciated and we are very happy to know that you have thoroughly enjoyed the hotel and all our services. Once again thanks for your kind comments and we look forward to welcome you back again in the near future. Sincerely, Vu Thai Executive Assistant Manager Vu…

Vc Business - 13/10/2019 AccorHotels review
« Satisfactory »

The staff is friendly and helpful. The room air-conditioning needs to be improved, very stuffy

Our hotel has responded to the review
Our hotel has responded to the review

Dear VC, We very much appreciate your comments regarding your stay at the Novotel Saigon Centre. It is always a pleasure to receive positive feedback. We are glad to know that you are happy with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I do hope that we have the pleasure of welcoming you back soon. Sincerely, Vu Thai Executive Assistant Manager Vu…

Meng C. C. Business - 13/10/2019 AccorHotels review
« Cosy Stay »

The Experience is good. Friendly and Helpful Staff at front desk. Location was great with lots of restaurants around. Did not have a chance to dine in Hotel as wanted to explore the surroundings. Breakfast was short one with easy access to Mini mart downstairs so as to beat the traffic. It will be a better experience if hotel offers welcome drink at the bar & even simple fruits platter.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Meng Chai C., Thank you for taking the time to write a review about your experience at Novotel Saigon Centre. I am delighted to read that your stay was comfortable and that you enjoyed our room and friendliness of the team. Thank you once again for your kind feedback and I will make sure that your praising words are passed to the team of the hotel since this is served as a great encouragement to keep us bringing comfort towards each and every guest. We hope to welcome you back for another comfortable stay with us soon. Sincerely, Vu Thai Executive Assistant Manager Vu…

R. C. Friends - 12/10/2019 AccorHotels review
« Good hotel with good location, very good breakfast »

I asked for quite room, upper floor. First I got smoking room which I did not asked for, then I got the 6th floor above the main Street. Just the opposite I asked for

Our hotel has responded to the review
Our hotel has responded to the review

Dear R. C., We very much appreciate your comments regarding your stay at the Novotel Saigon Centre. It is always a pleasure to receive positive feedback and I am pleased to know that you enjoyed our hotel location and breakfast. I am sorry for the room allocation which does not meet your expectation due to fully booked situation. Once again thanks for your kind comments and we look forward to welcome you back again in the near future. Sincerely, Vu Thai Executive Assistant Manager Vu…

Bronwyn Business - 11/10/2019 AccorHotels review
« Very comfortable room, great breakfast options, friendly staff. »

I had a lovely stay. Your accommodation was in a nice central location for me and service was excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bronwyn, We very much appreciate your comments regarding your recent stay at the Novotel Saigon Centre. It is a pleasure to read that you thoroughly enjoyed your stay with us and had very pleasant experience. It makes us really glad to read your compliments about our room, breakfast and the team. Thank you again for sharing your experience and we look forward to welcoming you back soon. Sincerely, Vu Thai Executive Assistant Manager Vu…

Adam L. Families - 10/10/2019 AccorHotels review
« Peaceful oasis »

Upon a late check in the concierge recommended a great district to dine, organised our room set up ,adjoining with an extra bed and off we went. The staff were all incredibly friendly and helpful for our stay, which gave us our first taste of the hospitality of the Vietnamese. The rooms were very clean and comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Adam L., Thank you very much for taking the time to write a great review. It is a pleasure to read your kind comments about the comfortable room you stayed in and the attentive colleagues. We greatly value and appreciate your positive and constructive feedback. It is my pleasure to share your feedback with the entire team as it allows us to get better and improve our guest experience. Once again thanks for your kind comments and we look forward to welcome you back again in the near future. Sincerely, Vu Thai Executive Assistant Manager Vu…

Robyn M. Couples - 09/10/2019 AccorHotels review
« Short stay Saigon »

The stay was good. The room was comfortable and well equipped. The staff were very pleasant and helpful, and the concierge in particular went out of his way to give us some local food suggestions, and to organise transport for us. The staff at breakfast were really pleasant and efficient. Really, the only disappointment was in the rooftop bar. As Gold members we'd been given complimentary drinks, and when we asked for red wine instead of the mocktail, soft drink or beer she offered, the young woman who served us seemed to resent it, and gave us a rather small glass. Honestly, no complimentary drink is better than a mean serve.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robyn M., We very much appreciate your comments regarding your stay at the Novotel Saigon Centre. It is always a pleasure to receive positive feedback. I am delighted to read that your stay was comfortable and that you enjoyed our room and friendliness of the team especially Concierge. I am very sorry for the welcome drink experience you described and please rest assure that we will provide additional training for the team to take care better our value member like yourself. We greatly value and appreciate your positive and constructive feedback. With our greatest pleasure, we wish to welcome you back in the nearest future. Sincerely, Vu Thai Executive Assistant Manager Vu…

Amy Business - 08/10/2019 AccorHotels review
« Excellent »

Efficient, excellent and a lovely stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Amy, Thank you for staying at Novotel Saigon Centre. Your value feedback and review are most appreciated and we are very happy to know that you have thoroughly enjoyed the hotel and all our services. Once again thanks for your kind comments and we look forward to welcome you back again in the near future. Sincerely, Vu Thai Executive Assistant Manager Vu…

Catriona Business - 07/10/2019 AccorHotels review
« I had an excellent stay at Novotel Saigon Center. »

Staff were friendly and welcoming upon arrival. The rooms were incredibly comfortable and well set out and cleaning was carried out each day keeping the room to a high standard. The location was also very convenient with lots of restaurants near by and a convenience store across the street. Overall I was very happy with my stay and would definitely recommend the hotel to others.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Catriona, Thank you for taking the time to review your stay. We are delighted to read that you had a wonderful time at Novotel Saigon Centre. It is always a pleasure to read that we exceeded our guests’ expectation. Thank you for the compliments of our hotel, your comments have been shared with the entire team to ensure our colleagues are recognized for their effort in providing a memorable stay. Novotel Saigon Centre team is already looking forward to welcoming you back in the nearest future! Sincerely, Vu Thai Executive Assistant Manager Vu…

Sungkuk, K. Business - 07/10/2019 AccorHotels review

Overall, I was happy, but it was a little bad (Mildew or damp smell) smell.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sungkuk K., We very much appreciate your comments regarding your stay at the Novotel Saigon Centre. It is always a pleasure to receive positive feedback and I am sorry for the inconvenience caused. Thank you again for sharing your experience and we look forward to welcoming you back soon. Sincerely, Vu Thai Executive Assistant Manager Vu…

Kyle F. Business - 06/10/2019 AccorHotels review
« Brilliantly located hotel offering top rate service, food and beverages. »

Stayed on the Club Exec floor (18) and the room was spacious with everything I needed. The bed was fantastic in terms of size and comfort. Ergonomic design of bathroom and cupboards, utilised the space well. Great desk and sofa area for working or relaxing. Excellent buffet food provision at meal times. Couldn't ask for more. Really enjoyable experience with super friendly, helpful staff. I'll stay again!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kyle F., Thank you very much for taking the time to write a great review. It is a pleasure to read your kind comments about the comfortable room you stayed in and the attentive colleagues. We greatly value and appreciate your positive and constructive feedback. It is my pleasure to share your feedback with the entire team as it allows us to get better and improve our guest experience. With our greatest pleasure, we wish to welcome you back in the nearest future. Sincerely, Vu Thai Executive Assistant Manager Vu…

Indhiran Couples - 06/10/2019 AccorHotels review
« Excellent stay with exceptional service »

Staff were great from the time we arrived. Always made us feel very welcome and comfortable. The hotel was fantastic with great fascilities. ery centrally located.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Indhiran, Thank you for choosing to stay at Novotel Saigon Centre and taking the time to share a wonderful review. The entire team is grateful and proud to learn that we met your expectations and you felt welcome and had a comfortable stay. A lot of efforts are put daily, but comments like yours simply provide the team the reward they deserve. We truly look forward to welcoming you back in the nearest future! Sincerely, Vu Thai Executive Assistant Manager Vu…

Veronique F. Couples - 05/10/2019 AccorHotels review
« Good location and great staff »

The moment we walked in we felt very welcomed. Your staff were amazing and attentive to details. However we chose the executive room on the 19th floor. The room had a mouldy smell. I did complain to reception. I did find the room very small also. The food in the lounge during the cocktail hour had quite a variety. Breakfast was good but was very disappointed with the Pho very oily compared to your other Accor hotels that we stayed while in Vietnam.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Veronique, We very much appreciate your comments regarding your stay at the Novotel Saigon Centre. It is always a pleasure to receive positive feedback about our welcome and attentive colleagues. I am sorry for the inconvenience caused in the room and Pho at breakfast which did not meet your expectation. I will share your comments with our team. I am sure that this feedback as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vu Thai Executive Assistant Manager Vu…

Anonymous Business - 05/10/2019 AccorHotels review
« Service & communication »

Good service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, It is our pleasure to read that thoroughly enjoyed your stay at Novotel Saigon Centre and had very pleasant experience. It makes us really glad to read your compliments about our restaurant and our team. We look forward to welcoming you back soon! Sincerely, Vu Thai Executive Assistant Manager Vu…

Duminda W. Business - 05/10/2019 AccorHotels review
« Excellent..! »

it was a great experience. Nice rooms, friendly & helpful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Duminda W., We very much appreciate your comments regarding your recent stay at the Novotel Saigon Centre. It is a pleasure to read that you thoroughly enjoyed your stay with us and had a great experience. It makes us really glad to read your compliments about our breakfast and our team. Thank you again for sharing your experience and we look forward to welcoming yo Vu Thai Executive Assistant Manager Vu…

Terence R. Families - 03/10/2019 AccorHotels review
« Disappointing »

Generally more than satisfactory, good facilities, friendly staff, generous breakfast options but let down by dining. Pressured into the buffet option although two out of four were vegetarian and the price was not mentioned we were staggered by the final bill. A lesson learned at a cost.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Terence R., Thank you for taking the time to tell us about your experience at the Novotel Saigon Centre. I am sorry that your diner experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. It makes us really glad to read your compliments about our facilities, breakfast and our team. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vu Thai Executive Assistant Manager Vu…

Anonymous Couples - 03/10/2019 AccorHotels review
« Mrs »

Extremely professional and beyond helpful with a difficult situation. Thankyou so much for your time and effort in solving the difficult problem.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for staying at Novotel Saigon Centre. Your value feedback and review are most appreciated and we are very happy to know that you have thoroughly enjoyed the hotel and all our services. Once again thanks for your kind comments and we look forward to welcome you back again in the near future. Sincerely, Vu Thai Executive Assistant Manager Vu…

Huong Business - 02/10/2019 AccorHotels review
« I had a fine stay at Novotel Saigon Center. »

Everything is fine and I just had a fine stay at the hotel. It’d be lovely to have some green trees or fresh flowers in the room though. I’d come back in my next triple to HCMC.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Huong, We very much appreciate your comments regarding your stay at the Novotel Saigon Centre. Thank you very much for your kind feedback. I am very pleased to know that you had a pleasant stay. I will ensure your kind words are shared with everyone and remind us to continuously improve our service everyday. I do hope that we have the pleasure of welcoming you back soon. Sincerely, Vu Thai Executive Assistant Manager Vu…

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