Hotel - ibis Ambassador Seoul Insadong
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Ambassador Seoul Insadong Hotel

4.0/5 1,151 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying

Leisure and activities

Catering

  • Breakfast

Business services

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Hotel location

Companies and event centres nearby

Company

DAEWOOINTERNATIONAL2.13 km / 1.32 mi HANA BANK1.46 km / 0.91 mi HITACHI HIGH TECH1.42 km / 0.88 mi ITOCHU KOREA1.1 km / 0.68 mi MITSUBISHI CORP1.42 km / 0.88 mi OCI COMPANY1.47 km / 0.91 mi SK E AND C1 km / 0.62 mi SK TELECOM1.42 km / 0.88 mi
FRL KOREA0.3 km / 0.19 mi HANWHA CO1.42 km / 0.88 mi HITACHI KOREA1.9 km / 1.18 mi MARUBENI KOREA1.47 km / 0.91 mi MITSUI KOREA0.6 km / 0.37 mi SCHAEFFLER GROUP1 km / 0.62 mi SK NETWORKS1.23 km / 0.76 mi

Congress centre

COEX13.97 km / 8.68 mi

Exhibition centre

DDP2 km / 1.24 mi

Your meetings and events

The hotel can host up to 70 guests theater style. Audio Visual facilities, such as beam projectors, automatic screens, wired and wireless microphones are available on demand.The 35 sqm meeting room can host up to 35 guests theater style. Audio Visual facilities, such as beam projectors, automatic screens, wired and wireless microphones are available on demand.The 35 sqm meeting room can host up to 35 guests theater style. Audio Visual facilities, such as beam projectors, automatic screens, wired and wireless microphones are available on demand.

ibis Ambassador Seoul Insadong Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
ORCHID 29 m2 2 m 25 10 10 10 0
OLIVE 1 35 m2 2 m 30 15 10 20 0
OLIVE 1+2 35 m2 2 m 60 30 20 50 0
OLIVE 2 35 m2 2 m 30 15 10 20 0
TASTE 280 m2 3 m 0 0 0 0 96
    • Podium
    • Day light
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

The Standard Twin Room features two single beds, a flat screen LCD TV, heating and air-conditioning systems, in-room safe, work desk and free wireless and broadband Internet access.The Standard Double Room features one double bed, a flat screen LCD TV, heating and air-conditioning systems, in-room safe, work desk and free wireless and broadband Internet access.

  • 363 rooms
  • 363 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Bidet
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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4.3/5 AccorHotels Rating 6,020 reviews

Our guest reviews for
ibis Ambassador Seoul Insadong

100% genuine reviews from our guests

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tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,151 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
CNG302 Friends getaway - 14/11/2019 TripAdvisor review
« Good location »

Most importantly is you get a clean room everyday, thanks to the housekeeping maid they done a good job! ... what I like most is the shower in the room (the water pressure and the consistent hot water). Location is superb !! walking distance to many places of interest .. and nearby to subway station.

Solo travel - 11/11/2019 TripAdvisor review
« Exceed Expectation »

Ibis in Asia normally is a budget hotel. However, the Ibis in Seoul seems to me more to a mid-range hotel instead of budget. Room was spacious, staffs are polite and friendly, of course hotel cleanliness inside the room is well maintenance, breakfast is adequate too. Hence, no complaint for me. Hotel location is in Insadong and within minutes walk to Jongno 3ga station, exit 4. So, overall is a very convenient location. While travelling to other region in Asia and staying in Ibis hotel. You could definitely notice a very different between Ibis in Seoul and rest in Asia.

Anonymous Business - 21/10/2019 Confirmed reviews AccorHotels
« Everything was easy »

The booking through the Accor hotels website was very simple. The staff was very quick to respond to my inquiry. Checkin was simple. The staff did a fantastic job of explaining everything and answering questions. The room was a typical Ibis room, clean and simple. The facilities were great. The included breakfast was good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jeffrey M., Warmest greetings from Ibis Ambassador Seoul Insa-dong! I was delighted to read that you enjoyed staying at our hotel. Your comments inspire us to strive harder in servicing our guests. Your kind words have been shared on to our staffs. Thank you for your fidelity and look forward to serving you again soon! Sincerely, Park Mi Ran Front Office Manager

L. E. E. Solo - 21/10/2019 Confirmed reviews AccorHotels
« Good customer service and location »

Overall, the place I stayed is decent and the hotel reception staffs are polite and courteous. And Ms Diana Da Hye Kwon had helped me resolve the safe box in my room instantly as well as a good understanding of my need of the stay for 8 nights here, where I need to quiet evening to have a night sleep, she managed to locate a room that suits me well. I must give this good credit to her as she grasped my request instantly. A good customer service who listens excellently. Yes, I would definitely come back again if I visit Seoul. And definitely will recommend to my family and friends.

Our hotel has responded to the review
Our hotel has responded to the review

Dear E. Ean L., Warmest greetings from Ibis Ambassador Seoul Insa-dong! We would like to deeply thank you for your kind compliments on our staff; Diana. I have passed on your praise personally to Diana again, and she is employed in Front Desk diligently. You will be able to see her during your next staying as long as she has no special circumstances. We thank you very much for your patronage and look forward to having you back with us again. Sincerely, Park Mi Ran Front Office Manager

Katie Couples - 20/10/2019 Confirmed reviews AccorHotels
« Service was excellent »

Service was excellent, the desk staff were very polite and prompt attention was given to the two small issues that arose during our stay (the airconditioner didn’t work well, and there was a blocked toilet). Our travel plans changed and we needed to check out early. They very kindly refunded our last night’s stay, which was unexpected and very kind of them.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kate M., Warmest greetings from Ibis Ambassador Seoul Insa-dong! We are most concerned with the satisfaction of our guest , above all, feedback from you in same service industry is of great value to us. All of us would like to offer our sincere thanks for your delightful E-mail. Your kind words have been shared on to our staffs. Thank you for your fidelity and look forward to serving you again soon! Sincerely, Park Mi Ran Front Office Manager

Farhabie Friends - 18/10/2019 Confirmed reviews AccorHotels
« Good »

The room is clean, the hotel is strategic & easy to find, overall it was nice staying in there.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Avie Farhabie P., Warm greetings from Ibis Ambassador Seoul Insa-dong! I was delighted to read that you had amazing experience at the our hotel. We sincerely appriciated you taking the time to write a review for us. Your invaluable comment are very important to us as they allow us to maintain the high standards of quality, service and comfort for Ibis Ambassador Seoul Insa-dong is renowned. We look forward to serving you again soon! Sincerely, Park Mi Ran Front Office Manager

Kwai L. L. Friends - 17/10/2019 Confirmed reviews AccorHotels
« Friendly and helpful staff who speak excellent English and clean and comfortable room. »

We’ve had a really comfortable stay with you and will definite return. Only teeny weeny suggestion: the room was a little too warm for us and it would be nice to be able to adjust the temperature down. The hotel is very convenient and close to shops and restaurants. We loved the little restaurants in the little lanes just in front of the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kwai Lin l., Warm greetings from Ibis Ambassador Seoul Insa-dong! I was delighted to read that you had amazing experience at the our hotel. We sincerely apprciated you taking the time to write a review for us. But please lease accept sincere apology regarding the room being too warm during your stay. Unfortunately, we have a centralized one way Heating Ventilation Air Conditioning pipe system that we can only use either AC or Heater at a time which means AC will be turned off in cool temperature and the heater is turned off in warm temperature. That was why you were not able to use AC in the room. What we could have done was to check the room to make sure the room was cooler before we moved you. We have trained our staff to avoid the same nature of issues. In addition, we can provide a fan as well for your future visit. Once again, thank you for your business and understanding. We look forward to welcoming you back soon. Your invaluable comment are very important to us as they allow us to maintain the high standards of quality, service and comfort for Ibis Ambassador Seoul Insa-dong is renowned. Sincerely, Park Mi Ran Front Office Manager

N. C. K. Couples - 15/10/2019 Confirmed reviews AccorHotels
« Nice Hotel & Location »

Staff are friendly and location is ease to access. Room is clean and cozy. Highly recommended!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chen K. N., Greetings from Ibis Ambassador Seoul Insa-dong! We would like to express our gratitude to you for kind review on trustyou. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for everyday. It was a pleasure to serve you at Ibis Ambassador Seoul Insa-dong and we hope to see you again soon where you can witness the improvements we have made. Thank you so much. Sincerely, Park Mi Ran Front Office Manager

Samuel Friends - 13/10/2019 Confirmed reviews AccorHotels
« Really good stay, would stay again »

Great time in the hotel. Extremely comfortable bed. But breakfast was below average for the price we paid. Handsome staff. Thank you!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lewis K., Greeting from ibis Ambassador Seoul Insadong. Thank you so much your great review and feedback for us. Yes, Our Breakfast is a little bit week, We keep test and develop it to be better. Next time, I am not sure, but we slowly change something in there. Anyway, Again, We many thanks your stay and happy comment. If you have plan or chance to visit Seoul again, Please stay with us. We are waiting your next~ Have a wonderful week and see you soon. Sincerely, Hwangbo, Suk

Mdm Solo - 12/10/2019 Confirmed reviews AccorHotels
« Clean and comfortable room, with friendly service. Great location! »

Room was comfortable, and kept clean. Service was friendly. Location of hotel is great and close to sights with easy transit options closeby. Price was reasonable too. Breakfast wasn't the best - options were a bit lacking and were the same every day, but the only minor downside. View from rooftop is not to miss! Would definitely stay again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael M., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. We are happy to read that you had a wonderful stay and enjoyed your visit at our hotel. It is encouraging to learn that guests are satisfied with our as it is what we strive for every single day. All of us at Ibis Ambassador Seoul Insa-dong would like to offer our sincere thanks for your kind review. We would like to welcome you again in the near future! Sincerely, Park Mi Ran Front Office Manager

Jonathan Friends - 11/10/2019 Confirmed reviews AccorHotels
« good but not very good »

They stay itself was good. Friendly stuff and good rooms and a great hot bath. What I didn't like was the breakfast, sometimes smell in the room and that when I left my room at 10 the housekeeping didn't make it up at 2:30pm.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jonathan B., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. II am extremely sorry to hear about the general condition of the room during your stay. It is with much regret that the experience you described in your mention causes me deep concern. I would like to offer my sincerest apologies for your frustration and anxiety it caused you. It is sincerely regretful that you did not enjoy your buffet breakfast due to not variety breakfast menu. I will share the issue with our team. I deeply regret displeasure caused and would like to apologize again. Also cleaning time is from 09:00 to 16:30 by step by step. If you want the room to be cleaned quickly, please let us know your room number and ask us to clean. Again, I deeply would like to extend to apologize for the unfortunate incident occurred. I hope your will give us another chance to regain your confidence on your next visit. Please do not hesitate to contact me if I can be of any assistance. Your consideration will be deeply appreciated. Thank you. Sincerely, Park Mi Ran Front Office Manager

Jj Solo - 09/10/2019 Confirmed reviews AccorHotels
« Holiday stay »

Hotel was fine. Disappointed that photos of the hotel show a roof terrace which did not exist.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John D., Greeting from ibis Ambassador Seoul Insadong. Thank you so much to stay with us and share your experience. Our rooftop is keep open for our hotel guests. but it should access by stair(not elevator).. I understand you may didn't know it. We very sorry about it. We will set it up more information at 10th floor to easy to recognize our view point. Again, Thank you to choose our hotel and if you got a chance to visit again in Seoul, hope to meet you again. Have a great day. Sincerely, Hwangbo, Suk

Carolyn H. Business - 09/10/2019 Confirmed reviews AccorHotels
« Great place for an overnight stay before leaving Seoul »

Best night’s sleep in a hotel for as long as I can remember. Lovely views from the rooftop terrace. Would have been perfect if there was a bar there, but quite understand why there wasn’t. Lots of great bars and restaurants on the doorstep including one that had bacon and pancakes. Very close to the arts and antiques area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John D., Good afternoon~ Thanks you comments and stay with us. Yes, we quite hard to operate our rooftop. But reason is,,, it is illegal for operation. So before we operated bar in our rooftop, but after penalty. we stop it :) Anyway, many thanks your great feedback and we hope to meet you again in sooner future. Have a wonderful day. Sincerely, Hwangbo, Suk

Bek Solo - 09/10/2019 Confirmed reviews AccorHotels
« Friendly staff and accommodating »

Good location, accommodating

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rebekah Alison P., Greeting from ibis Ambassador Seoul Insadong. Thank you so much your great review after your stay. We will do more than more to to consider everything to be better accommodation and service. Thanks again and hope to see you again in sooner future. Have a great day. Sincerely, Hwangbo, Suk

Chris Solo - 08/10/2019 Confirmed reviews AccorHotels
« Exactly what I hoped for »

I hoped for... a good quality simple hotel with a comfortable bed, clean and bright room in a good location. This was fully acheived.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christopher P., Thanks your stay and we also exactly what we hope to hear from guests. Value for money, we try to do not increase too much our room rate, and control all expense. But for our staff and guest, I keep try to something. maybe, we are not sure, but if you visit again. We will be change something(maybe better things.. :) Anyway, greatly thanks again and please keep interest our hotel. Also stay with us, we waiting your next stay. Have a wonderful day. Sincerely, Hwangbo, Suk

John S. Friends - 08/10/2019 Confirmed reviews AccorHotels
« Good but problems with air conditioning first 2 days. »

Great staff!

Our hotel has responded to the review
Our hotel has responded to the review

Dear John S., Thank you so much to choose again our hotel. And very sorry to make uncomfortable stay first 2 days. 10th floor should operate individual air conditioning system, but, at that time, we guess some of room in the same line was turn on heater mode. We should made block this option. but I think our staff was got a mistake it. WE definitely re-check from now on and do not make same mistake again. We will do our best for better service. Also, Thanks your wonderful feedback for our important asset such as our staffs. I really happy to work with our team because I was also one of our operation team before. Especially reception team. Anyway, we hope to your next stay with us and see you sooner future. Thanks again and have a great week. Sincerely yours, Hwangbo, Suk General Manager ibis Ambassador Insadong

Marat Business - 07/10/2019 Confirmed reviews AccorHotels
« Value for money »

Good enough accommodation for short trip

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marat K., Greeting from ibis Ambassador Seoul Insadong. Thank you so much your stay with us and leave your experience. Regarding your commented breakfast menu variety, we do study more for develop it. Thanks your advise. Anyway, we hope to meet you again in sooner future. Have a great week and many thanks again. Sincerely, Hwangbo, Suk

Deven J. P. Business - 07/10/2019 Confirmed reviews AccorHotels
« Very Good Experience To Share in Ibis Seoul. »

Reception Staff and overall staff of Ibis are extremely helpful . They Guide us For Travel In Seoul. Only One suggestion Ibis shall kept two pin Plug for International visitors staying in Ibis on returnable basis.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Deven Jiwanji P., Greeting from ibis Ambassador Seoul Insadong. Thank you so much your great review for us. We happy to read it and as follow your recommendation, we definitely prepare multi-plug(not only 2 pin, we do multi) Anyway, this kind of commend is good for our service develop, so next time if you got a other IDEA, feel free to contact any staffs or channel to advise us. Again, Many thanks to stay with us. We hope to meet you again if we got a chance. Have a wonderful week. Sincerely, Hwangbo, Suk

F. S. P. Friends - 02/10/2019 Confirmed reviews AccorHotels
« Safe & comfort. Front dest staff were very helpful. »

Convenient to public buses & subway stations. Easy link to various tourist spots.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sing P. F., Warm greetings from Ibis Ambassador Seoul Insa-dong! We are happy to read that you had an wonderful stay and enjoyed your visit at our hotel. It is encouraging to learn that guests are satisfied with our as it is what we strive for every single day. All of us at Ibis Ambassador Seoul Insa-dong would like to offer our sincere thanks for your kind review. We would like to welcome you again in the near future! Sincerely, Park Mi Ran Front Office Manager

B G. Couples - 02/10/2019 Confirmed reviews AccorHotels

Staff was very friendly and helpful. The hotel was clean. Bed was comfy, had good wifi and a safe in the room. Location was decent (still a good walk to the metro). Only negative thing was that the hotel limits its air conditioning — they say to 21.5 C, but the thermostat in our room never went below 24 C, which isn’t unbearable but isn’t exactly comfortable either. Same is true for the gym — a nice feature to have, but a super sweaty workout when the AC doesn’t go colder than 24. (And no towels.)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bryan G., Thank you for the time to write your experience at ibis Ambassador Seoul Insadong. I was pleased to read that our staffs were friendly and tried to assist as much as possible. On the other hand, I regret that we did not meet some of your expectations. Please accept sincere apology regarding the room being too warm during your stay. Unfortunately, we have a centralized one way Heating Ventilation Air Conditioning pipe system that we can only use either AC or Heater at a time which means AC will be turned off in cool temperature and the heater is turned off in warm temperature. That was why you were not able to use AC in the room. What we could have done was to check the room to make sure the room was cooler before we moved you. We have trained our staff to avoid the same nature of issues. In addition, we can provide a fan as well for your future visit. Last not least, what I can assure is that the size of room in ibis Ambassador Seoul Insadong is very competitive size among similar category hotels in the area. Once again, thank you for your business and understanding. We look forward to welcoming you back soon. Sincerely, Park Mi Ran Front Office Manager

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