Hotel - ibis Ambassador Seoul Insadong
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Ambassador Seoul Insadong Hotel

4.0/5 1,133 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early Check-in (Paying)
    • Late Check-out (Paying)
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter

Leisure and activities

  • Fitness centre
  • Sauna

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 5 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

DAEWOOINTERNATIONAL2.13 km / 1.32 mi HANA BANK1.46 km / 0.91 mi HITACHI HIGH TECH1.42 km / 0.88 mi ITOCHU KOREA1.1 km / 0.68 mi MITSUBISHI CORP1.42 km / 0.88 mi OCI COMPANY1.47 km / 0.91 mi SK E AND C1 km / 0.62 mi SK TELECOM1.42 km / 0.88 mi
FRL KOREA0.3 km / 0.19 mi HANWHA CO1.42 km / 0.88 mi HITACHI KOREA1.9 km / 1.18 mi MARUBENI KOREA1.47 km / 0.91 mi MITSUI KOREA0.6 km / 0.37 mi SCHAEFFLER GROUP1 km / 0.62 mi SK NETWORKS1.23 km / 0.76 mi

Congress centre

COEX13.97 km / 8.68 mi

Exhibition centre

DDP2 km / 1.24 mi

Your meetings and events

The hotel can host up to 70 guests theater style. Audio Visual facilities, such as beam projectors, automatic screens, wired and wireless microphones are available on demand.The 35 sqm meeting room can host up to 35 guests theater style. Audio Visual facilities, such as beam projectors, automatic screens, wired and wireless microphones are available on demand.The 35 sqm meeting room can host up to 35 guests theater style. Audio Visual facilities, such as beam projectors, automatic screens, wired and wireless microphones are available on demand.

ibis Ambassador Seoul Insadong Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
ORCHID 29 m2 2 m 25 10 10 10 0
OLIVE 1 35 m2 2 m 30 15 10 20 0
OLIVE 1+2 35 m2 2 m 60 30 20 50 0
OLIVE 2 35 m2 2 m 30 15 10 20 0
TASTE 280 m2 3 m 0 0 0 0 96
    • Podium
    • Day light
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

The Standard Twin Room features two single beds, a flat screen LCD TV, heating and air-conditioning systems, in-room safe, work desk and free wireless and broadband Internet access.The Standard Double Room features one double bed, a flat screen LCD TV, heating and air-conditioning systems, in-room safe, work desk and free wireless and broadband Internet access.

  • 363 rooms
  • 363 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Bidet
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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4.3/5 AccorHotels Rating 5,890 reviews

Our guest reviews for
ibis Ambassador Seoul Insadong

100% genuine reviews from our guests

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tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,133 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Kp Couples - 11/09/2019 AccorHotels review
« Great Hotel and Location »

This was my 3rd stay here and it's a great hotel. Location is awesome and roof top can't compare with other hotels. Some minor issues with aircon in the room, which may change my mind during the hotter months. But any other time you can expect to see me

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kristian P., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Park Mi Ran Front Office Manager

Kin C. Business - 11/09/2019 AccorHotels review
« Decent, basic but above my expectation »

Decent hotel with basic facilities. Great location as well; walking to many sites. Only downside is breakfast was a little disappointing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pok Kin C., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Park Mi Ran Front Office Manager

Yusuf Business - 09/09/2019 AccorHotels review
« Worst ibis ever »

Worst location, area not save , no bus , no train, no water if you request, no toothbrush... etc many no i this hotel, even when i request to change my room i told them many time write a note every day every shift and i am waiting for you calls , they never calls two days, also they never change the bed sheet and blanket, i told them and i write them and never change it for 5 days

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yusuf A., Thank you for taking the time to tell us about your experience at the ibis Ambassador Seoul Insadong. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I carefully read several time and ask our department head why occur this issue such as room change and linen issue. I will definitely check the reason and must solve this problem. Once again, I deeply sorry to made several issue and uncomfortable stay. Do our best for better service. Have a good one. Sincerely, Hwangbo, Suk

Choong J. K. Solo - 09/09/2019 AccorHotels review
« Simple, good location in good way. »

Quiet, clean, good econmic, kind service, good location, free good simple excellent morning meal like home style, good coffee.. Only one thing is that we want to see more pot green plants and flowers in front hotel area to welcoming guests. Touch up clean around building entrance. It will be much better than 5 star hotels. Cozy and clean family atmosphere will help to becoming best popular hotel. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Choong Ja K., Thank you for taking the time to tell us about your experience at the ibis Ambassador Seoul Insadong. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hwangbo, Suk

E. R. Families - 08/09/2019 AccorHotels review
« Pleasant »

We love that the location is easily accessible by the MRT and public buses. Near trendy restaurant and cafe

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elysia R., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Park Mi Ran Front Office Manager

Sang J. H. Business - 06/09/2019 AccorHotels review
« Very Good »

In my point of view, the hotel is located in good location.

Our hotel has responded to the review
Our hotel has responded to the review

한상준 고객님께, ibis Ambassador Seoul Insadong 이용 내역 설문조사에 참여해 주셔서 대단히 감사드립니다. 고객님으로부터 좋은 평가를 받는 것은 언제나 기분 좋은 일입니다. 고객님께서 제시해 주신 의견은 모든 팀원들과 공유될 것이며 이러한 의견은 지속적으로 높은 수준의 서비스를 제공하고자 노력하는 모든 임직원들의 사기를 북돋는 데 큰 버팀목이 될 것입니다. 고객님의 소감을 알려주셔서 다시 한번 감사드리며 향후 보다 나은 서비스로 만나 뵙기를 바라겠습니다. 감사합니다. 박미란드림 Front Office Manager

June Families - 04/09/2019 AccorHotels review
« Staffs were very friendly and helpful. »

Appreciated the helpful front desk staffs. They were very friendly and willing to help. The room was clean generally, but we discovered one face towel was with small stain for a day we stayed in. Hotel location is not that near to train station but within walking distance. It is near to the arty and cool cafe area, very vibrant!

Mark Families - 03/09/2019 AccorHotels review
« Good Location »

Really good location, about 15-20 minutes walk to central Seoul . Every you need are also just outside the hotel. Loads of local restaurants, western and convenient stores. 5 minutes walk to the subway. All the staff are nice and friendly. They always greet you and smile at you. The rooms are regularly cleaned and they also top up your water bottle in the fridge. Very quiet location and rooms are properly sound proof. The only thing are limited English or international channels.

Kary S. Families - 02/09/2019 AccorHotels review
« Everything good ! »

We loved the hotel and the staff, very professional and kind, the room was just right, the location very convenient, good breakfast ( just need to add a little more variety). Overall good hotel, Mr. Ji Soo at the front desk helped us a lot with all needs. We are very satisfied and definitely will recommend this hotel to family and friends.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Karol Aglae S., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Park Mi Ran Front Office Manager

Tan L. L. Solo - 31/08/2019 AccorHotels review
« Clean room, helpful staff, good location »

Always like to stay in Ibis Insadong as the location is great. My check in and check out was assisted by Ji Soo and he was very helpful to allow my car turn in so that my luggages do not get wet during my check out. Very nice gesture. Hotel located right beside Ikseondong, Insadong and is within walking distance also to Bukcheon, Myeongdong. The room is very nice, clean and neatly maintained.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Loo L. Tan, We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. (Especially, Ji Soo). I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Park Mi Ran Front Office Manager

C. Business - 29/08/2019 AccorHotels review
« Conveniently Located »

The hotel is conveniently located which is just a few minutes' walk to Insadong. Rooms are up to the claimed standard in terms of its area, cleanliness and comfort level. Staff are in general good at English. There's a hot bath in the hotel too. It's my second time staying in this hotel. I had breakfast when I first stayed in the hotel. My experience was that breakfast options were the weakest link of the hotel so I didn't include breakfast with my package this time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ming Hing C., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Park Mi Ran Front Office Manager

Anonymous Families - 29/08/2019 AccorHotels review
« Very friendly staff. »

The room was clean and the staff provided us with excellent service. But, the room aircon was hot.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Micaela P., Thank you for taking the time to tell us about your experience at the ibis Ambassador Seoul Insadong. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Park Mi Ran Front Office Manager

Jm Solo - 29/08/2019 AccorHotels review
« Good stay »

The hotel is very well located in Insadong and easy to access from the airport. Very caring and polite staff even if the English-speaking staff could be improved. Broad rooms, big and comfortable beds. Well-organised bathrooms and calm place.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Juliette M., Thank you for taking the time to tell us about your experience at the ibis Ambassador Seoul Insadong. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Park Mi Ran Front Office Manager

Catherine Families - 28/08/2019 AccorHotels review
« Wifi and air-conditioning could have been better »

The wifi connection and air conditioning could have better. Moreover, the bar could have provided more variety of drinks. However, the overall experience was satisfactory, especially the toilet is very pleasant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kwong C., Thank you for taking the time to tell us about your experience at the ibis Ambassador Seoul Insadong. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Especially, We try to make new welcome drink list for members. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Park Mi Ran Front Office Manager

Family - 26/08/2019 TripAdvisor review
« Nice location, room a little outdated, friendly staff »

We stayed one night and compared to the Ibis Ambassador we stayed in the previous nights, this hotel looked and felt a bit outdated. This was however compensated by the nice location and the friendly staff. The area in front of the hotel is lively and has some very nice restaurants. The subway station is close and provides the opportunity to easily travel around Seoul.

Our hotel has responded to the review
Our hotel has responded to the review

Good Afternoon~ Thank you so much your wonderful review for us. Especially, Friendly staff was your compensation, that is great for us. We will more try to do our best for better service. Thank you again and hope to see you again. Have a great day~ Sincerely yours, Hwangbo, Suk

Grace Solo - 24/08/2019 AccorHotels review
« Good budget hotel »

Great location as its in a heart of Insadong so easy to go visit beautiful shops around. Good service and clean room.

Our hotel has responded to the review
Our hotel has responded to the review

Kính gửi Tram Anh M., Chúng tôi vô cùng biết ơn vì những ý kiến đóng góp của quý khách liên quan tới thời gian quý khách nghỉ tại ibis Ambassador Seoul Insadong. Mọi ý kiến phản hồi tích cực đều mang lại niềm vui cho chúng tôi. Tôi sẽ chia sẻ ý kiến đóng góp của quý khách với đội ngũ nhân viên của mình. Tôi chắc chắn rằng ý kiến phản hồi này sẽ là nguồn động viên khích lệ đối với toàn bộ tập thể nhân viên của chúng tôi bởi chúng tôi luôn nỗ lực không ngừng nâng cấp chất lượng các dịch vụ của mình. Cảm ơn quý khách một lần nữa vì đã chia sẻ cảm nhận của quý khách và chúng tôi hy vọng chuyến đi lần tới của quý khách cũng sẽ dễ chịu như các chuyến đi trước. Trân trọng, Hwangbo, Suk

Keon Families - 23/08/2019 AccorHotels review
« Good value and great location. »

Hotel was good value, no frills but customer service was good, English level of staff was excellent and had a good time. The spa was disappointing when I went there and I wish there was a bathtub but those were the only negative things.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Keon Woong L., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hwangbo, Suk

Lynn Couples - 22/08/2019 AccorHotels review
« Good »

Stayed 2 nights I was satisfied but the only thing I don’t like that much was the bathroom for me it’s not standard, too little

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lynn L L., Greeting from ibis Ambassador Insadong. Thank you so much your great review to develop our service. I definitely agree your comment such as "Bathroom". I got a plan to renovation so now keep discuss with owner to renovate it. Your this kind of comment will be helpful for my suggestion. Anyway, We will more consider our staff service and cleaning etc. for better and better. Once again, Thank you so much to choose our hotel and stay with us. Hope to got a great week and see you again in sooner future. Sincerely, Hwangbo, Suk

Anthony J. Business - 21/08/2019 AccorHotels review
« Perfectly balanced »

Arriving at the hotel may be slightly problematic if you are not used to the Korean road, like I am, and decide to be adventurous and go by public transport, like I was. The hotel itself is quaint, a big spacey hall and a very welcoming front desk. They were polite and straight to the point, so checking in felt like a breeze. Going in the room, I was greeted with a very clean and decently spaced hotel room (but for the money, I am not complaining at all!). The room came with a mini fridge which gets stocked with 2 bottles of water for free and a safe, which is more than normal. A decent sized desk, a very comfy bed and a pretty good bathroom came with it. It could all be illuminated or darkened, whatever your preference is. And for the ladies, the mirror is big enough ;) . The hotel does not serve dinner unfortunately, but the breakfast was proper; both Asian and Intercontinental breakfast was available. The hotel is located very close to busy streets where there are plenty of food options and it's about a brisky 5 minutes walk to the nearest subway (subway 3) or a bit further for subway 1 and 2. The staff, again, was always very helpful and friendly; from the front desk to the kitchen and the cleaners, all were very polite. And they all have a good knowledge of the English language, making my stay very assuring. However, there is one area it needs some improvement for sure and that is the air conditioning. While the air conditioning works fine, it is pretty noisy, which makes it harder to sleep at night. Turning it off is not a great experience either as there is no air coming in then. As I was there in the middle of August, it was a bit too hot for a window to be opened. However, this may only be my experience as I tend to get annoyed fast with noises when I try to sleep. However, do not let that distract any future travelers from going to this hotel, as this was one of the best hotels I've stayed in. Definitely worth 9 out of 10 (missing dinner option and noisy airco gave it shy away from a 10).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Antony J., Greeting from ibis Ambassador Insadong. And thank you so much your wonderful review for us. As mentioned dinner and air-condition... I check it right away about noise it. It can fix directly. I am sorry about it. But, Dinner is quite hard to operate in our hotel area and condition of restaurant design. So we maybe just keep current operation until ..... I don't know ^^. Anyway, we happy to your understand all of things. And really hope to see you again in sooner future with better service. Keep in touch and have a great day~ Sincerely, Hwangbo, Suk

Flora F. Friends - 19/08/2019 AccorHotels review
« CHECK IN STAFF ARE RUDE »

- check out at 0400am - staff who was doing check out was rude to us - didnt know that i just make 2 local call and need to pay - just asked the staff and clarify that do i really need to pay ? - staff just replied wait i will print out and show you what you call? - low level of service - will never come back to this hotel again. this is my first and last time

Our hotel has responded to the review
Our hotel has responded to the review

Dear Seow Ling F., Thank you for taking the time to tell us about your experience at the ibis Ambassador Seoul Insadong. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hwangbo, Suk

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