Hotel - ibis Ambassador Seoul Insadong
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Ambassador Seoul Insadong Hotel

4.0/5 1,123 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Best price guarantee How it works?
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early Check-in (Paying)
    • Late Check-out (Paying)
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter

Leisure and activities

  • Fitness centre
  • Sauna

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 5 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

DAEWOOINTERNATIONAL2.13 km / 1.32 mi HANA BANK1.46 km / 0.91 mi HITACHI HIGH TECH1.42 km / 0.88 mi ITOCHU KOREA1.1 km / 0.68 mi MITSUBISHI CORP1.42 km / 0.88 mi OCI COMPANY1.47 km / 0.91 mi SK E AND C1 km / 0.62 mi SK TELECOM1.42 km / 0.88 mi
FRL KOREA0.3 km / 0.19 mi HANWHA CO1.42 km / 0.88 mi HITACHI KOREA1.9 km / 1.18 mi MARUBENI KOREA1.47 km / 0.91 mi MITSUI KOREA0.6 km / 0.37 mi SCHAEFFLER GROUP1 km / 0.62 mi SK NETWORKS1.23 km / 0.76 mi

Congress centre

COEX13.97 km / 8.68 mi

Exhibition centre

DDP2 km / 1.24 mi

Your meetings and events

The hotel can host up to 70 guests theater style. Audio Visual facilities, such as beam projectors, automatic screens, wired and wireless microphones are available on demand.The 35 sqm meeting room can host up to 35 guests theater style. Audio Visual facilities, such as beam projectors, automatic screens, wired and wireless microphones are available on demand.The 35 sqm meeting room can host up to 35 guests theater style. Audio Visual facilities, such as beam projectors, automatic screens, wired and wireless microphones are available on demand.

ibis Ambassador Seoul Insadong Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
ORCHID 29 m2 2 m 25 10 10 10 0
OLIVE 1 35 m2 2 m 30 15 10 20 0
OLIVE 1+2 35 m2 2 m 60 30 20 50 0
OLIVE 2 35 m2 2 m 30 15 10 20 0
TASTE 280 m2 3 m 0 0 0 0 96
    • Podium
    • Day light
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 363 rooms

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 5,655 reviews

Our guest reviews for
ibis Ambassador Seoul Insadong

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,123 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Taejun K. Business - 15/07/2019 AccorHotels certified review
« Great except one thing »

It was great overall. But ibis Ambassador Seoul Insadong I stayed moved ironing facilities to the 10th floor and it was quite inconvenient. 1. I had to wait for other guests to finish their ironing, which caused a delay in my schedule. 2. The room was incredibly warm (I bet it will be cold during the winter) 3. The ironing board was attached to the wall so that it was not easy to move around it and iron my shirts properly I wish the hotel would provide iron and board to each guest upon request like most of other accor member hotels do.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tae Jun K., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. And, we rent an ironing board in your room. I'll put your room when I ask the front desk for you next time. Also, Our hotel is a central heating system. If it's hot at your room, we check the air conditioner again. Next time you stay our hotel, tell the front desk about the inconvenience and we'll help you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Manager Park, Mi Ran

Johnny T. K. H. Business - 15/07/2019 AccorHotels certified review
« Asley and her team provide excellent service »

As usual, Ms Ashley and her team at the reception provide an excellent service as I am a regular guest staying at Ibis Ambassador Insadong. Well done

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much, Mr.Johnny Kuang H. T.. :) We also always happy to see you in ibis ambassador insadong hotel. See you soon. Take care!! Park Mi Ran (Ashley)

Herman Families - 10/07/2019 AccorHotels certified review
« Brief stay in Insadong »

Hotel is strategically located easy to find from subway station with many food choices day and nights. Staff was nice, polite and helpful. We would love to come back to this hotel for the food and surrounding choices. the only thing i dont like about the hotel was that the air-cond not comfortable enough meaning that temp inside the room was too warm so difficult to sleep. We left early and came back late so too tired to make complaint in the middle of night. Hope they can fix this as we have moved to other ibis hotel @Seoul and has no problem of aircond at all.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Herman W., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Park Mi Ran Front Office Manager

Anonymous Solo - 09/07/2019 AccorHotels certified review

Convenient, fast check-in, clean, quiet living environment. I travelled Seoul by myself and it's really like my home in Seoul

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lu Q., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Park Mi Ran Front Office Manager

Maria S. Families - 08/07/2019 AccorHotels certified review
« Absolute value for money »

Excellent stuff, very clean, convenient location, many facilities (kettle in the room, coin laundry, iron sauna, gym), absolutely affordable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maria S., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Park Mi Ran Front Office Manager

Anonymous Families - 06/07/2019 AccorHotels certified review
« Decent »

The room was quite spacious, although the curtain could use some improvement. Amenities were plenty, such as slippers, towels, bottled water in the mini fridge, soap and shampoo, but there was no toothbrush and toothpaste. You need to bring them yourself. The toilet has a bidet panel, which was a pleasant surprise. The staff were welcoming and understood English, which was nice. The check-in and out process were quick with no hassle. Instructions were clear. You can use the sauna and gym here for free, another nice feature, although you need your hotel room card for those. You can pick up a tourist map at the receptionist's table. The location was quite strategic, close to tourist attractions like the palaces and Namsan. Walk around 10 minutes to the nearest subway station, an interchange of 3 subway lines. It was close to Seoul Station too, where you can take the AREX train (the all-stop pass is half the express price). You can also shop at Lotte at Seoul Station.

Our hotel has responded to the review
Our hotel has responded to the review

Dear S. Sulina, We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Manager Park, Mi Ran

Anita Families - 05/07/2019 AccorHotels certified review
« Overall, the hotel is clean. The rooms are quite small though. »

The check-in and check-out process was easy. The front desk agents speak english clearly. The rooms are quite small.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anita Y., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Park Mi Ran Front Office Manager

Andy123_GM Business - 05/07/2019 TripAdvisor review
« amazing hotel with good location »

room nice clean and well maintain. Value for money hotel. Amazing front office staff and good location. Very comfortable and easy access to eatery, sightseeing and shopping. Location near to all places of interest.

Our hotel has responded to the review
Our hotel has responded to the review

Good Afternoon~~ It is Amazing review for our staffs, They really happy to read your feedback and they can happy to work all day. We are always welcome your comeback to us and hope to see you again. Have a great week and see you sooner future~ Sincerely yours, Hwangbo, Suk

Hj L. Families - 27/06/2019 AccorHotels certified review
« Excellent location with nice rooftop area »

its a perfect hotel to stay for tourists visiting Seoul. we were impressed with their front desk staff and the overall experience with the comfortable room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hyun Jung L., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Park Mi Ran Front Office Manager

Christina T. Families - 26/06/2019 AccorHotels certified review
« Clean, friendly staff and absolutely everything you would want in a hotel »

Everyone at the hotel was extremely friendly, helpful and answered all our questions. The hotel itself was clean. The only thing I would hope for is more laundry machine and also shampoo and conditioner in bathroom. My husbands room had one set but mine didn’t.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christina Sung Eun t., Good afternoon~! Thank you so much your great feedback for our staffs service and your great opinions. For Laundry, we launching Lagoon shop in basement floor. So if you want to laundry, please drop by there. They will be help you with great quality. Also, Now we change our dispenser. Next time, you can see our new two in one shampoo and body conditioner. Anyway, Thanks again you review and interest us. We are waiting your next stay with us in sooner future. Have a wonderful weekend~ Sincerely, Hwangbo, Suk

Joseph Friends - 24/06/2019 AccorHotels certified review
« What a memorable one night stay in Seoul. »

Our stay at ibis Ambassador Seoul Insadong was terrific. There are a lot of boutique shops and restaurant nearby. So it is a perfect location for travellers. The staff at the concierge was very helpful and professional. I would like to thank Ashley for giving me direction to the nearest restaurants and mtr. I like the cleanliness of the room also. The only one thing that the hotel can maybe improve on was the food choices they serve at the buffet(breakfast). I find it it's very limited and there's not much to choice from. But overall our stay at the hotel was terrific and I would definitely come back and book another night at this location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carl Joseph I., Greeting from ibis Ambassador Insadong and Thank you so much your great feedback. We hope to meet you again with better service and quality. Again, Thank you and see you soon. Happy great week~ Sincerely, Hwangbo, Suk

Anonymous Solo - 24/06/2019 AccorHotels certified review
« Amazing »

A clean small space that is environmental friendly hotel that is good for family and single travellers. Amazing staff and hotel facilities. Very secured place despite the amount of tourists and locals around the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cher Dale B., Thank you so much your wonderful review for us. We are happy to read your feedback. If you got a chance to visit Korea. Please choose our hotel, we happy to wait your next stay. Again, Thanks million and have a great day. Sincerely, Hwangbo, Suk

Jessica V. Friends - 23/06/2019 AccorHotels certified review
« Great »

Very nice room. Clean and spacious. Great customer service. Close to all attractions.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jessica V., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Park Mi Ran Front Office Manager

Narumol L. Friends - 23/06/2019 AccorHotels certified review
« Nice location »

Staff are quite polite and warm welcome. Lovely staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Narumol L., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Park Mi Ran Front Office Manager

Jaeyoon J. Business - 22/06/2019 AccorHotels certified review
« Fantastic staff members »

It is always pleasure to stay there. If me or my contractors stays over for more than a week, we have same issue. Breakfast don’t change alot. Almost foods are same as always. But all the staff are kind and so gentle so i give rate 10 out of 10.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jae Yoon J., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Park Mi Ran Front Office Manager

Lorraine S. Solo - 21/06/2019 AccorHotels certified review
« Very comfortable »

Very nice staff, though misinformation on the airport limousine service caused me to be delayed for my flight

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lorraine S., Thank you for taking the time to tell us about your experience at the ibis Ambassador Seoul Insadong. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Park Mi Ran Front Office Manager

David C. Families - 20/06/2019 AccorHotels certified review
« Great Hotel in great location ! »

The front desk staff were very helpful and excellent . Rooms were very well cleaned and maintained .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hoe Sun C., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Park Mi Ran Front Office Manager

N21 Couples - 20/06/2019 AccorHotels certified review
« Comfortable, clean and good customer service »

Next visit for sure i will choose IBIs again...satisfied with all service that they provided.. Only need to change... Ironing operation hours which so limited and need to bring all cloth at 10th floor..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hasniza I., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Park Mi Ran Front Office Manager

Cy Families - 17/06/2019 AccorHotels certified review
« Family holiday in Seoul »

The stay was pleasant but the only complaint was when we booked the hotel sometime last year we booked it because of the free shuttle service that the hotel offered. However, we only found out upon checking in that the free service was no longer available for guests. We also felt that the hotel should have provided more amenities like toothbrushes, proper shampoo etc.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ching Yee Y., Thank you for taking the time to tell us about your experience at the ibis Ambassador Seoul Insadong. And I am apologized to change our service such as shuttle. Instead of it, we will more consider of cleaning and linen etc. to be better quality for nice sleep and environments. Please understand and we more focusing on better service. Thanks you and sorry again. We hope to meet you again in sooner future. Sincerely, Hwangbo, Suk General Manager ibis Ambassador Seoul Insadong

Alan Couples - 15/06/2019 AccorHotels certified review
« Good location »

Overall satisfying

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alan J B., We very much appreciate your comments regarding your stay at the ibis Ambassador Seoul Insadong. Some of part, such as Breakfast and housekeeping service will be more consider to improve better quality. Next time, if you get a chance to visit again, please stay with us. We will show better. Anyway, Thanks again and hope to see you again. Have a wonderful week. Sincerely, Hwangbo, Suk

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