Hotel - Mercure Bangkok Siam
Mercure Hotel Mercure Hotel

Mercure Bangkok Siam

4.5/5 2,470 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • SURVANABHUMI INTL
  • Languages spoken at the hotel
    • English
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Boat excursions

Catering

  • Breakfast
  • 1 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 4 meeting room(s)
  • Copy/print service available
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Hotel location

Your meetings and events

Meeting Room Siam I is accommodating from 18 to 27 meeting delegates, in 46 sq.m.Meeting Room Siam II is accommodating from 18 to 27 meeting delegates, in 42 sq.m.Meeting Room Siam III is accommodating from 30 to 58 meeting delegates, in 46 sq.m.

Mercure Bangkok Siam Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
COMBINED 146 m2 4 m 135 0 0 112 100
SIAM MEETING ROOM 1 46 m2 4 m 28 18 17 24 0
SIAM MEETING ROOM 2 42 m2 4 m 28 18 17 24 0
SIAM MEETING ROOM 3 58 m2 4 m 42 24 23 36 0
    • Podium
    • Day light
    • WiFi access
    • Video equipment
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

All rooms feature modern décor with a local Thai touch, free WiFi, in-room safe, minibar and LCD TV for your comfort and convenience.Our Executive rooms are located on the 25th and 28th floors with great views. All rooms include coffee machine and additional Privilege Club amenities and access to Club Lounge with complimentary snacks and beverages all day

  • 189 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WiFi in your room
    • TV Bouquet beIN Sports
    • Satellite/cable colour TV
    • Manual temperature control
    • Bouquet TV Canal+ and Canalsat
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars
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4.4/5 AccorHotels Rating 4,364 reviews

Our guest reviews for Mercure Bangkok Siam

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 2,470 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Business - 09/07/2018 TripAdvisor review
« Business trip »

I always stay at this hotel when I've business trip. It is very convenience. It's the center of Bangkok, when you get off from BTS sky train you can reach the hotel. Most of the staffs are very helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Betty_HK_BA, Thank you very much for sharing your thoughtful comments of your recent stay with us at Mercure Bangkok Siam. We are delighted to know your time here was such an enjoyable and comfortable one, and that all was to your liking again. Your kind words about your experience have been shared with our teams. Thank you once again for your feedback and please do let me know if I may personally assist with anything for your future visit. We look forward to your next stay with us! Best Regards, Sebastien Salmon General Manager

Greg P Family - 03/07/2018 TripAdvisor review
« Fantastic Location »

This was a very good choice for the end of our time in Thailand after staying in other Hotels. Located right next to the BTS train station and MKR Shopping Center. The bed and room were very comfy. The service and warm reception from Fon, Noon, May and Mai was very welcoming.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Greg P, It is very pleasant to read that you had an overall good experience with us ! Thank you for highlighting our Fantastic location of the Mercure Bangkok Siam which is indeed located in the heart of Bangkok City. The hotel is surrounded by several famous shopping mall and very easy to access by public transportation. I am also delighted to read that our team at the Lounge warm welcomed you and made you feel at home.Your wonderful compliments toward our team are greatly appreciated by us all as with aim to provide the best to our customer to ensure them a great experience. Thank you again for posting your great review on TripAdvisor community and we all look forward to welcome you again soon. Warm regards, Sebastien Salmon General Manager

RB v Business - 02/07/2018 TripAdvisor review
« Very nice place with disappointments »

Excellent hotel layout, very nice room, good facilities and staff is superb. But then there is the TV, with two (dual) cheap almost unusable remotes, cumbersome operation, a crazy number of useless channels, and no available channels for the business professionals, such as BBC World. Really, since when is Mercure only for the leisure seekers? And then there is that nasty blue light on the control box of the TV that shines directly in your eyes all night long. I don't understand why you spoil an excellent room (5 star) with such inferior fittings (0 star)?

Our hotel has responded to the review
Our hotel has responded to the review

Dear RB v, Warmest greetings from the Mercure Bangkok Siam and thank you for taking the time to share your experience. I appreciate your thoughtful feedback and was very concerned to read about the inconvenience that occurred during your visit. I have raised your review up to the concerned department to find the best solution; I regret that the service and facilities of the room did not meet your expectations. We always listen to our customers and try to take appropriate steps to further enhance the guests’ experiences. Please accept my sincerest apologies for these unfortunate issues faced as it has truly impact your experience. Your sincere review is appreciated by us all as an is as well very constructive for all the teams. I look forward to welcome you back to demonstrate our improvement and enhance how feedback from guest are. Kind regards, Sebastien Salmon General Manager

Couples - 01/07/2018 TripAdvisor review
« Great Hotel »

My first stay at Mercure Siam Bangkok. Location was great. Easy access from Suvarnabhumi International Airport One stop from Siam BTS. And its walking distance to Siam Paragon for those who prefer to walk.

Our hotel has responded to the review
Our hotel has responded to the review

Dear 588tanl, Thank you for your great score and for taking the time to share your experience at the Mercure Bangkok Siam I am very happy to learn about your entire satisfaction with our service and very pleased that your found the strategic location at your convenience. All along, we have been relentless in improving the quality of our services, and I believe that this feedback will bring great encouragement to all of our employees. Again, thank you for your very positive review and I sincerely hope that your next visit will be as pleasant as the previous one. Yours sincerely, Sebastien Salmon General Manager

Business - 24/06/2018 TripAdvisor review
« Good as usual »

Pick this hotel for convenience of the location. Close to the BTS, close to wide selection of food choices and close to my place of meeting. With all these factors, I can't ask for more. With the familiarity of quality standard with Accor Hotels, it makes my business trips easier.

Our hotel has responded to the review
Our hotel has responded to the review

Dear gus_heng_sg, It is very pleasant to read that you had an overall good experience with us again ! Thank your returning and for highlighting our convenient location with walking distance from the main shopping center and also easy to access by the public transportation. I delighted to read that our service and facilities definitely make your business trips easier. Your great review has been shared among the team and are appreciated by us all. Your feedback are very important to us as we aim to provide the best to our customer to ensure them a great experience. Thank you again for posting a thoughtful review on TripAdvisor community and we all look forward to welcome you again soon. Yours Sincerely, Sebastien Salmon General Manager

Josephine L Family - 08/06/2018 TripAdvisor review
« Never fail to go beyond their service »

Always my first choice to stay in Bangkok. Great location and very friendly staff. Rooms were spacious and clean. We had 5 executive rooms, of which, we had requested 2 pairs of rooms to be connecting. Reservation desk obliged and even had all 5 rooms on the same floor, which was to our delight ! Executive lounge never fail to disappoint us whenever we pop by for breakfast, afternoon snacks, happy hours or simply eating the street food that we bought at the lounge. Special thanks to the ladies drom Executive Lounge for their ever patience and professionalism. Miss May , Miss Fon and Miss Noon . Also would like to thank the Guest Relations Manager Miss Deborah for giving our children a special afternoon class of mocktails and cocktail mixing! She went beyond our request of recommending a cocktail to mixmix during Happy Hours at the Executive lounge. She brought the children out to the garden for mint leaves plucking since it was one of the main ingredients. Our children enjoyed it very much. Thank you! Will definitely return back again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Josephine L, What a wonderful review, thank you very much for telling us about your family experience at the Mercure Bangkok Siam. I am so delighted to learn about how our team ensure you to have a memorable stay from the allocate rooms on the same floor to the very private and special mocktail cocktail class for your children. I am thrilled that your experience was a unique one and that our team did not failed to go beyond their service. I have personally addressed your amazing compliment to all the staff concerned, I am fortunate to have such a attentiveness team . It would be our greatest pleasure to welcome you back again for another memorable stay; thank you again for your very kind words. See you soon! Sebastien Salmon General Manager

Vincent W. Business - 05/06/2018 AccorHotels certified review
« Great Stay »

The staff were friendly and helpful, especially those at the executive lounge. Wonderful experience stay in this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Khun Vincent, It is our greatest pleasure to read about your amazing stay at the Mercure Bangkok Siam hotel. Your kind compliment are appreciated by us all, and we are very pleased to read about your overall good experience. We would very much appreciated you to share your great experience with us on our TripAdvisor page by clicking on the following link : feedback, simply follow the link: http://bit.ly/14MmHIP Once again, we were so delighted to host you at the Mercure Bangkok Siam, and with the team we all look forward to welcome you back again soon for your next trip in Bangkok. Warmest regards, Sebastien Salmon General Manager

Warayut R. Couples - 31/05/2018 AccorHotels certified review
« Great hotel. Great location. Friendly and professional staffs »

All staff are very friendly, experience and professional. We got upgraded to privilege executive room which located on level 25. Room is specious, nice and clean. Great location to main shopping areas.

G. Y. Business - 29/05/2018 AccorHotels certified review
« Ok stay »

Comfortable stay, clean room

Our hotel has responded to the review
Our hotel has responded to the review

Dear G. Y., It is our greatest pleasure to read about your amazing stay at the Mercure Bangkok Siam hotel. Your kind compliment are appreciated by us all, and I am so delighted to learn that your found your stay comfortable and that you enjoyed the cleanliness of our rooms. We would very much appreciated you to share your great experience with us on our TripAdvisor page by clicking on the following link : feedback, simply follow the link: http://bit.ly/14MmHIP Once again, we were so delighted to host you at the Mercure Bangkok Siam, and with the team we all look forward to welcome you back again soon for your next trip in Bangkok. Warmest regards, Sebastien Salmon General Manager

Frankie L. Couples - 29/05/2018 AccorHotels certified review
« All staffs were very nice. »

Hotel like a very high class hotel.Everything was good excepted the WiFi was very poor(alway need to re-collected. )

Our hotel has responded to the review
Our hotel has responded to the review

Dear Frankie L., We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sebastien Salmon General Manager

Ken Couples - 28/05/2018 AccorHotels certified review
« Great »

Great service from your staffs

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ken, Thank you for choosing to stay with us at the Mercure Bangkok Siam and for taking the time to share your experience by completing our Guest Satisfaction Survey. I very much appreciate to read about your great experience with us, and thank you for highlighting the great service provided by our teams to make your experience a memorable one May I ask you if you have a spare moment, we always appreciate an honest review on TripAdvisor; to submit your feedback, simply follow the link: http://bit.ly/14MmHIP Again, thank you for taking time to share your feedback and I look forward to the next opportunity of welcoming you back to the Mercure Bangkok Siam. Sincerely, Sebastien Salmon General Manager

Morten S. Business - 24/05/2018 AccorHotels certified review
« Excellent service as always! »

As always, a very nice experience with perfect service and very helpful and polite staff. Even though we arrived very early, we were able to check in and get at least one of the 2 rooms, which meant that we could both get a shower and subsequently sit and work in the room before going out for meetings.

Our hotel has responded to the review
Our hotel has responded to the review

Dear valued guest, It is our greatest pleasure to welcome you back again for your visit in Bangkok. I am very delighted to read about your amazing stay at the Mercure Bangkok Siam hotel. Your kind compliment toward our friendly team are appreciated by us all. We are very pleased to read about your overall good experience. We would very much appreciated you to share your great experience with us on our TripAdvisor page by clicking on the following link : feedback, simply follow the link: http://bit.ly/14MmHIP Once again, we were so delighted to host you at the Mercure Bangkok Siam, and with the team we all look forward to welcome you back again soon for your next trip in Bangkok. Warmest regards, Sebastien Salmon General Manager

Betsy P. Couples - 24/05/2018 AccorHotels certified review
« Generally good stay, convenient location. »

I e-mailed before arrival to ask for slippers to be provided, but none was provided. I did online check-in, but check in process at counter seemed to be no different as we still had to wait for our key cards.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Betsy P., Thank you very much for sharing your thoughtful feedback regarding your recent stay at the Mercure Bangkok Siam hotel. I was very concerned to read about the inconvenience for the missing slippers in room, I have immediately raised up your feedback to the concerned department to prevent from similar issue in the future. We always listen to our customers and try to take appropriate steps to further enhance the guests’ experiences. Please accept my sincerest apologies for these unfortunate issues. We appreciate your comment and we’re confident that based on your valuable feedback, we will continue to make positive changes and that we will be able to provide a true Mercure Hotels experience. Thank you again for choosing to stay with us and we look forward to welcoming you back with warm and gracious Thai hospitality at Mercure Bangkok Siam. Sincerely, Sebastien Salmon General Manager

L. Friends - 24/05/2018 AccorHotels certified review
« Satisfying with close proximity to BTS »

Definitely convenient for guests who are there for shopping spree. The frontdesk personnels have been very helpful. The air conditioner control was giving some problem with the temperature being pre-set. Although we called for assistance past midnight, the maintenance staff responded immediately to address the issue. However the last day was a bit disappointing as the key was disabled even before 12pm (check out time).

Our hotel has responded to the review
Our hotel has responded to the review

Dear L., It is our greatest pleasure to read about your amazing stay at the Mercure Bangkok Siam hotel. I am also so delighted to read about the availability of our team concerning your personal needs during your stay. Your kind compliment are appreciated by us all. I have carefully taken note of the unfortunate issue encounter on your last day, and I sincerely regret to hear about this technical annoyance from our side. Please allow me to express my apologies, as it has affected your overall experience. We would very much appreciated you to share your great experience with us on our TripAdvisor page by clicking on the following link : feedback, simply follow the link: http://bit.ly/14MmHIP Once again, we were so delighted to host you at the Mercure Bangkok Siam, and with the team we all look forward to welcome you back again soon for your next trip in Bangkok. Warmest regards, Sebastien Salmon General Manager

Irene T. Friends - 23/05/2018 AccorHotels certified review
« Seamless check in and no frills check out »

Everything was very efficient. Staff was very fast in supporting our request. Thumbs up for their excellent service with a smile.

Our hotel has responded to the review
Our hotel has responded to the review

Dear valued guest, It is our greatest pleasure to read about your amazing stay at the Mercure Bangkok Siam hotel. Thank you very much for sharing your wonderful experience with us and for highlighting the efficiency and friendliness of our team . Your kind compliment are appreciated by us all. We would very much appreciated you to share your great experience with us on our TripAdvisor page by clicking on the following link : feedback, simply follow the link: http://bit.ly/14MmHIP Once again, we were so delighted to host you at the Mercure Bangkok Siam, and with the team we all look forward to welcome you back again soon for your next trip in Bangkok. Warmest regards, Sebastien Salmon General Manager

A Friends - 23/05/2018 AccorHotels certified review
« Good location n service! »

Convenient location as it’s walkable to MBK, Siam Square and Siam Paragon. Recept at Front desk of the hotel is also helpful and friendly. But wish the 3rd bed could be an extra bed instead of just a sofa turn bed with bedsheet, pillow & comforter. Sofa is not long or wide for a tall or big person.

Our hotel has responded to the review
Our hotel has responded to the review

Dear A, Thank you for choosing to stay with us at the Mercure Bangkok Siam and for complimenting our great location in the heart of Bangkok city and within walking distance from the main shopping malls. I also very much appreciate your honest feedback with your room experience, I have taken note of the area we need to focus on to improve our service. The voice of our customers is important for us in maintaining our high standards and I am pleased to read that you were happy on your recent stay with us. May I ask you if you have a spare moment, we always appreciate an honest review on TripAdvisor; to submit your feedback, simply follow the link: http://bit.ly/14MmHIP Again, thank you for taking time to share your feedback and I look forward to the next opportunity of welcoming you back to the Mercure Bangkok Siam. Sincerely, Sebastien Salmon General Manager

Solo travel - 23/05/2018 TripAdvisor review
« Great location and mins walk to main shopping malls »

Stayed at this hotel and was glad that the location was within walking distance to mbk and Siam paragon. Furthermore, the hotel is right in front of national stadium BTS which was perfect for traveling to other places! The hotel service was great and the room was spacious. Down side the room is dark at night and the breakfast was crowded and had to wait for your table as they share the dining area with ibis hotel. Still overall a fabulous stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Roy G, Thank you for your review and for sharing your detailed feedback. We are delighted to hear that you liked many aspects of our hotel ranging from the very convenient location with walking distance from the main shopping mall, the spacious room and the great service. Thank you for your extended comments to our staff; The best part about our hotel is our people; I am so very fortunate to work with such a special team, so all of your wonderful comments will be shared. I regret to learn about the annoyance from your breakfast experience, I acknowledge and took note of your thoughtful highlight. This concern is discussed among the management team to find the appropriate solution to prevent from similar occurrence in the future. In spite of it I appreciate that you had a pleasant stay at the Mercure Bangkok Siam, once again thanks you for your feedback. Meanwhile, the team and I are looking forward to welcoming you back soon. Sincerely, Sebastien Salmon General Manager

Kester N. Business - 21/05/2018 AccorHotels certified review
« Comfort and Convenience at its best »

Overall stay was good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kester N., We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. It is always a pleasure to receive your wonderful feedback regarding your overall good experience. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Sebatsien Salmon General Manager

Albert Friends - 21/05/2018 AccorHotels certified review
« Professional team the whole hotel »

We booked executive room this time with Mercure Siam Bangkok and it created such an incredible memory for us. Our room had great view over Siam Sqare and the city, every single staff working in the executive lounge were awesome and care, housekeeping, check in and concierge were friendly and professional. I definitely will be back here my next stay. To the GM of this hotel, I have to say you have trained your staffs to a very high standard. Thank you for your hospitality.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Albert, It is our greatest pleasure to read about your amazing stay at the Mercure Bangkok Siam hotel. Your kind compliment are appreciated by us all, and we are very pleased to read about your overall good experience. Your satisfaction is our best reward and I have addressed your wonderful words to our teams especially our team at the Privilege Lounge for their service full of attention. Once again, we were so delighted to host you at the Mercure Bangkok Siam, and with the team we all look forward to welcome you back again soon for your next trip in Bangkok. Warmest regards, Sebastien Salmon General Manager

Noppawan S. Solo - 21/05/2018 AccorHotels certified review
« Good »

Nice staff, Comfort room but Wifi keeps disconnecting.

Our hotel has responded to the review
Our hotel has responded to the review

Dear valuable guest, We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. It is always a pleasure to receive positive feedback, I am very pleased to to learn about your enjoyable and comfortable stay with us. I also have noticed the annoyance faced with the WiFi during your stay, please accept my apologies. Kindly note that I have immediately shared your comment with our IT manager for improvement. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Sebastien Salmon General Manager

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