Hotel - Mercure Bangkok Siam
Mercure Hotel Mercure Hotel

Mercure Bangkok Siam

4.5/5 2,784 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • SURVANABHUMI INTL
  • Languages spoken at the hotel
    • English
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Boat excursions

Catering

  • Breakfast
  • 1 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 4 meeting room(s)
  • Copy/print service available
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Hotel location

Your meetings and events

Meeting Room Siam I is accommodating from 18 to 27 meeting delegates, in 46 sq.m.Meeting Room Siam II is accommodating from 18 to 27 meeting delegates, in 42 sq.m.Meeting Room Siam III is accommodating from 30 to 58 meeting delegates, in 46 sq.m.

Mercure Bangkok Siam Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
SIAM MEETING ROOM 2 42 m2 4 m 28 18 17 24 0
SIAM MEETING ROOM 1 46 m2 4 m 28 18 17 24 0
SIAM MEETING ROOM 3 58 m2 4 m 42 24 23 36 0
COMBINED 146 m2 4 m 135 0 0 112 100
    • Podium
    • Day light
    • WIFI access
    • Video equipment
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 189 rooms

Our restaurants and bars

See all our bars
See all our restaurants and bars
4.4/5 AccorHotels Rating 5,203 reviews

Our guest reviews for
Mercure Bangkok Siam

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 2,784 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Family - 17/07/2019 TripAdvisor review
« Great Location for Family Trip »

Near BTS & shopping area, staffs are polite and helpful. Was glad that we were given interconnecting rooms as requested and stayed on high floor with nice view. Good job Mercure! My family enjoyed our stay and will return next time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DoreenK486, Thank you for your talking about your recent experience at the Mercure Bangkok Siam via TripAdvisor community. I was delighted to know about your great family trip with us. The location is indeed our strength and ideally for shopping lovers as all the main shopping malls are within walking distance. Your compliments towards our team are also well appreciated, we strive to provide the best experience to our guest to ensure them a memorable visit. Again, thank you for your wonderful comment and we look forward to welcome your family back for your future visit in Bangkok. Warmest regards, Raphael Hirsch General Manager

Anonymous Families - 14/07/2019 AccorHotels certified review
« Easy and convenient location with good facilities »

Location of the hotel was convenient at Siam area. Room was clean and front desk accommodated our request for a queen bed even though he mentioned that there might not be a room available as we were early.

Our hotel has responded to the review
Our hotel has responded to the review

Dear valued customer, Thank you for your review and detailed feedback. We are delighted to hear that you liked many aspects of our hotel services, the location is indeed very convenient and the hotel is surrounded by several shopping. Thank you for your extended comments to our staff; I was delighted to read about their dedicated service toward your family to ensure that your visit will be a pleasant one. And all of your wonderful comments will be shared. Thanks once again for your feedback. Kind regards, Raphael Hirsch General Manager

Gerald Business - 14/07/2019 AccorHotels certified review
« Great Accommodation in Central Part of the City! »

I stayed here during my biz trip in Bangkok for 4 nights. This property is strategically located in central part of Bangkok and right in front of National Stadium BTS (Bangkok's metro) Station. I am able to reach this hotel from the airport comfortably and with reasonable cost by rail. Needless to say, a number of establishment also can be found nearby, from culinary, shopping as well as entertainment. Their room is so spacious and comfortable with excellent cleanliness. The staff is also very friendly and proactive, as they still tried to reach me to confirm if I need housekeeping service since I put 'don't disturb' on my room for 2 days straight. Definitely a great choice to consider when you visit Bangkok.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gerald R., I am happy to know about your overall good experience regarding your recent visit at the Mercure Bangkok Siam. The location is of course our strength, the hotel is located right in the hear of the city center and withing walking distance from the major shopping malls. Plus, the convenient access to the sky train station in front of the hotel to discover the city along is definitely advantageous. Nothing is more valuable than the well being of our guest and we constantly strive to provide a outstanding service to maintain the quality our services, and I believe that this feedback will bring great encouragement to all of our employees. Thank you again for sharing your experience, and we look forward to welcome you back again for your future visits in Bangkok Warmest regards, Raphael Hirsch General Manager

L. Y. K. Families - 13/07/2019 AccorHotels certified review
« Pleasent staycation »

Very strategic location.. friendly staff .. and clean

Our hotel has responded to the review
Our hotel has responded to the review

Dear valued guest, Thank you for sharing your recent experience at the Mecure Bangkok Siam. We are delighted to hear that you had an enjoyable and pleasant stay with us. Your satisfaction is truly our best reward and the best part about our hotel is our people. I am fortunate to work with such a special team, so all of your wonderful comments will be shared. Thanks once again for your feedback. Meanwhile, the team and I are looking forward to welcoming you back soon. Kind regards, Raphael Hirsch General Manager

Family - 11/07/2019 TripAdvisor review
« Memorable stayed at Mercure Siam Bangkok »

We stayed at Mercure Siam for two days. Arrived early before check in time but surprisingly front desk let us check in one of two rooms we book! Appreciate for the hotel service! From check in till check out it was always full of smile with no hassle! Room is super clean, comfort beds with spacious well adjust shower temperature. Another excellent service they event prepared sofa as a bed for our child with clean and fresh sheets, duvet and even extra pillow without any charge at all! Impressed facility such as sky pool, gym with pool side bar on the top of the hotel. Absolute Excellent service creates memorable stay! Thank you Mercure Siam!

Our hotel has responded to the review
Our hotel has responded to the review

Dear 848paulusk, Thank you for sharing your fantastic review regarding your recent visit at the Mercure Bangkok Siam I am very pleased to learn that you enjoyed several aspects our services; your kind words regarding the the efficiency of the teams as well as the great location are appreciated by us all. The genuine hospitality is really what we are known for in this forum and it gives me great pleasure to be able to personally pass on your words of appreciation to our team. Again, thank you for your wonderful feedback and we look forward to welcome you back again for another memorable stay. Warmest regards, Raphael Hirsch General Manager

Solo travel - 11/07/2019 TripAdvisor review
« Best location in BKK »

Mercure Bangkok Siam is well located in Bangkok , very central nearby BTS National Stadium Station & walking distance to major shopping malls such as MBK, Siam Paragon. 7 Eleven Store on ground floor is a plus.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jimmy Y, Thank you very much for sharing your experience at the Mercure Bangkok Siam. We warmly appreciate you wonderful feedback and are very pleased to hear about your overall satisfaction. We aim to provide the impeccable service to every guest in order to enhance their experience and make their visit a unique one. We look forward to welcome you back soon ! Kind regards, Raphael Hirsch General Manager

Yukimi N. Couples - 10/07/2019 AccorHotels certified review
« Satisfactory »

There is welcoming email before my stay for enquiring my arrival time. I think it is very considerable. The room is good regarding on size, design, equipment and consumables. Also, your staff have good cleaning everyday. That’s make me feel comfortable. The location of your hotel is good. It is very near the BTS station. It is convenient. There is convenient store under the building. It is convenient to buy something after midnight.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yukimi N., I am happy to know about your overall good experience regarding your recent visit at the Mercure Bangkok Siam. Your compliment with the room cleanliness and its atmosphere is appreciated by us all. And the location is certainly our strength, the hotel is located right in the hear of the city center and withing walking distance from the major shopping malls. Plus, the convenient access to the sky train station in front of the hotel to discover the city along is definitely advantageous. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raphael Hirsch General Manager

Janto O. Families - 08/07/2019 AccorHotels certified review
« Good Location and service »

location is fantastic, near with the many famous shopping area, Siam Paragon, SIam Discovary, MBK and many more. the service is also very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Janto O., Thank you very much for your generous comments regarding your recent visit at the Mercure Bangkok Siam. We were so delighted to read about your enjoyable and pleasant visit at the Mercure Bangkok Siam. I will share your comments with our team. Nothing is more valuable than the well being of our guest and we constantly strive to provide a outstanding service to maintain the quality our services, and I believe that this feedback will bring great encouragement to all of our employees. Thank you for sharing your experience with us and we sincerely hope that your next visit will be as pleasant as the previous one. Warmest regards, Raphael Hirsch General Manager

Jennifer H. Solo - 08/07/2019 AccorHotels certified review
« Perfect location and breakfast! »

The Mercure Bangkok Siam has the best location I could ask for - right off the BTS National Stadium stop. There are also many things to do and see within easy walking distance of the hotel - good food and shopping. The hotel breakfast was hot and had good western and eastern options. Coffee was also decent - very welcome after several weeks in Asia. The beds were quite firm, but there were double pillows on the beds, so that was nice. The pool area was very relaxing and there were good views from my pool and the roof.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jennifer H, Thank you for taking the time to share your recent experience at the Mercure Bangkok Siam hotel. It was great to read about your fantastic visit, I am pleased to know that you enjoyed the convenient location in the heart of Bangkok City and surrounded by the convenient public transportation. The location is also ideal for shopping lovers as all the main shopping malls are within walking distance. Your satisfaction is our best reward and I was delighted to hear that you enjoyed the large selection of breakfast buffet as well as the comfort of the room. And I am glad that you had the opportunity to enjoy the rooftop pool on the 29th floor to enjoy the Bangkok City View. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Raphael Hirsch General Manager

Laurence L. Families - 08/07/2019 AccorHotels certified review
« Mid-sized clean rooms, Great location nearby to shopping malls and Skytrain BTS. Wonderful staff! »

Room was spacious & clean. wonderful staff at Front desk, concierge and housekeeping. Small drawback was the shared restaurant space with ibis Hotel. Food variety and quality needs improvement. Overall we were satisfied with our stay and will recommend to friends.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Laurence L., Thank you very much for your generous feedback regarding your recent visit at the Mercure Bangkok Siam. We were so delighted to read about your enjoyable and pleasant experience. Nothing is more valuable than the well being of our guest and we constantly strive to provide a outstanding service to maintain the quality our services, and I believe that this feedback will bring great encouragement to all of our employees. Your compliments with the spacious and clean room are appreciated by us all, and your constructive compliment about the breakfast offer has been shared to the concern team for our service improvement. Thank you for sharing your experience with us and for recommending the Mercure Bangkok Siam to friends. Warmest regards, Raphael Hirsch General Manager

Minavanh P. Couples - 08/07/2019 AccorHotels certified review
« Good location »

Clean and staff are helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear valuable guest, We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. It is always a pleasure to receive positive feedback. I will It was delightful to read that you enjoyed the friendliness as well as the cleanliness of the room. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Again, we appreciate your kind feedback and we look forward to welcome you again soon. Warmest regards, Raphael Hirsch General Manager

Christopher Families - 07/07/2019 AccorHotels certified review
« Met Mercure brand standard »

Clean room, attentive service to Platinum member, cozy little lounge with drinks and snacks. Excellent location walking distance around Siam area. Breakfast on the 8th floor is a bit below expectation. The breakfast at the lounge is not fantastic, but at least escape all the crowds.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christopher, Thank you for sharing your recent stay at the Mercure Bangkok Siam hotel. It was delightful to read about your great experience with us, and I was very pleased to know that our dedicated team made you feel value. The location is indeed our strength, the hotel is located right in the hear of the city center and withing walking distance from the major shopping malls. Plus, the convenient access to the sky train station in front of the hotel to discover the city along is definitely advantageous. Thank you for bringing up to my attention your breakfast experience at both the restaurant of the hotel and the Privilege Lounge. Your constructive feedback have been shared among the team. Thank you again for sharing your experience, and for your valued Loyalty. We hope you will give us the opportunity to welcome you back and better serve you. Yours sincerely, Raphael Hirsch General Manager

Solo travel - 07/07/2019 TripAdvisor review
« Friendly and Convenience »

Mercure Bangkok Siam is just next to BTS National Stadium Station, there's a 7-11 on the first floor. The staffs were really friendly and helpful, they gave me useful travel information. I was upgraded to a privilege room, which is on 28F. The room was big and equipped with big window. All facilities in the room were really clean, the bed was comfortable, and there was also a well-choice mini bar served with free beverage.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ne1lliu, Thank you very much for your generous comments. We were so delighted to read about your enjoyable and pleasant visit at the Mercure Bangkok Siam. Nothing is more valuable than the well being of our guest and we constantly strive to provide a outstanding service to maintain the quality our service. We are proud of our team and appreciate hearing from our guests that they felt cared and special, and I believe that this feedback will bring great encouragement to all of our employees. Thank you for sharing your experience with us and we sincerely hope that your next visit will be as pleasant as the previous one. Yours sincerely, Raphael Hirsch General Manager

A A. B. Solo - 06/07/2019 AccorHotels certified review
« As usual wonderful stay »

Not my first time ; it’s my favorite to stay Mercure Siam Bangkok, just waiting my points to be credit into my account. Thanks to all who make our stay great ; feels like home.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Khun Al B., We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. We always appreciate you visit! we were delighted to hear about your wonderful stay again. We aim to strive the best service quality to our customer especially to our valued Platinum member. Your feedback are valuable to us in maintaining our high standards and I am pleased to read that you were happy on your recent stay with us. The process to credit your point to your account has been done on your departure day and it takes within 7 days for the process to be completed. Please do not hesitate to contact me directly for any further assistance you may need. Again, thank you for your delightful review and we look forward to welcome you back home again. Warmest regards, Raphael Hirsch General Manager

Win B. Couples - 04/07/2019 AccorHotels certified review
« A good place to stay. »

The staff were most helpful and professional. I loved the bed, nice room. I found it a bit hard to eat dinner one night at the sky lounge on level 9.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Win B., Sawadee kha ! We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another memorable stay with us. Warmest regards, Raphael Hirsch General Manager

Mimi O. Families - 03/07/2019 AccorHotels certified review
« HOTEL CLEAN AND RECEPTIOIST POLITE »

COMFORTABLE AND STRATEGIC PLACE

Our hotel has responded to the review
Our hotel has responded to the review

Dear MIMI O., Thank you very much for taking the time to share your wonderful family experience at Mercure Bangkok Siam. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Our teams are dedicated to provide the best service to our guest to ensure them a comfortable and memorable stay. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Kind regards, Raphael Hirsch General Manager

Anonymous Friends - 02/07/2019 AccorHotels certified review
« The room is too dim »

Room is dim. No night lights. No slower for doors resulting in auto slamming.

Our hotel has responded to the review
Our hotel has responded to the review

Dear valued guest, Thank you for taking the time to share your recent experience at the Mercure Bangkok Siam hotel. First of all , allow me to express my gratitude for giving us the opportunity to welcome you . We always value the opinion of our customers that gives us the guideline to improve ourselves. I regret to hear about the concerns that occurred in your room during your visit. We regret that our services were not up to your expectations. Your constructive feedback have been shared to the technician team for immediate action in order to improve our services to ensure to our member a memorable experience. Thank you again for your contribution towards our improvement and we hope you would give us an opportunity to better serve in the near future. Sincerely, Raphael Hirsch General Manager

T. H. T. Families - 02/07/2019 AccorHotels certified review
« Feel bad »

Check in late 1 hour

Our hotel has responded to the review
Our hotel has responded to the review

Dear T. Huu T., Thank you for taking the time to tell us about your experience at the Mercure Bangkok Siam. I am sorry that your experience did not meet your expectations. Although during the high season the we always do our best to allocate the room according to guest demands. The check in is indeed from 14h00 although two rooms out of four were on ready there was a time to wait. Therefore an alternative to be allocate on different floor was offered by our staff. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Raphael Hirsch General Manager

Donna K. Couples - 02/07/2019 AccorHotels certified review
« Quick R&R »

My husband & I spent a few days at the Mecure Bangkok Siam for some R&R in the warm weather. The hotel is perfectly place for the National Stadium BTS Station which makes easy access from the airport & getting around Bangkok. It is also a very short walk to MBK shopping Centre. The service the staff gave at the hotel was at all times very polite and willing to go out of their way to help. The happy hour at the pool between 4-6pm is a nice way to end the day. Thank you for such a lovely stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear valued guest, I am happy to know about your overall good experience regarding your recent visit at the Mercure Bangkok Siam. The location is of course our strength, the hotel is located right in the hear of the city center and withing walking distance from the major shopping malls. Plus, the convenient access to the sky train station in front of the hotel to discover the city along is definitely advantageous. Again your satisfaction with our staff is appreciated by us all, and all your kind words have been shared to the team accordingly. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raphael Hirsch General Manager

Family - 02/07/2019 TripAdvisor review
« satisfied »

Good location. In front of hotel is national stadium BTS. Walking distance to MBK, Siam Paragon, Siam Discovery. Nearby hotel also have Mcd, 7-11. Will consider to stay at this hotel again for next visit to Bangkok.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Excursion63813268243, Thank you very much for sharing your thoughtful comments of your recent stay with us at Mercure Bangkok Siam. We are delighted to know your time here was such an enjoyable and comfortable one, and that all was to your liking. Your kind words about your experience have been shared. It was pleasant to read that you found the strategic location in the heart of Bangkok City at your convenience, it indeed ideal for shopping lovers as all the major shopping malls are within walking distance . Thank you once again for your feedback and we look forward to welcome you back for your future stay in Bangkok. Best Regards, Raphael Hirsch General Manager

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