Hotel - Mercure Bangkok Siam
Mercure Hotel Mercure Hotel

Mercure Bangkok Siam

4.5/5 2,876 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying

Leisure and activities

Catering

  • Breakfast

Business services

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Hotel location

Your meetings and events

Meeting Room Siam I is accommodating from 18 to 27 meeting delegates, in 46 sq.m.Meeting Room Siam II is accommodating from 18 to 27 meeting delegates, in 42 sq.m.Meeting Room Siam III is accommodating from 30 to 58 meeting delegates, in 46 sq.m.

Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
SIAM MEETING ROOM 2 42 m2 4 m 28 18 17 24 0
SIAM MEETING ROOM 1 46 m2 4 m 28 18 17 24 0
SIAM MEETING ROOM 3 58 m2 4 m 42 24 23 36 0
COMBINED 146 m2 4 m 135 0 0 112 100
    • Podium
    • Day light
    • WIFI access
    • Video equipment
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

All rooms feature modern décor with a local Thai touch, free WiFi, in-room safe, minibar and LCD TV for your comfort and convenience.Our Executive rooms are located on the 25th and 28th floors with great views. All rooms include coffee machine and additional Privilege Club amenities and access to Club Lounge with complimentary snacks and beverages all day

  • 189 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WIFI in your room
    • TV Bouquet beIN Sports
    • Satellite/cable colour TV
    • Manual temperature control
    • Bouquet TV Canal+ and Canalsat
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars
4.4/5 AccorHotels Rating 5,446 reviews

Our guest reviews for
Mercure Bangkok Siam

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 2,876 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Family - 16/11/2019 TripAdvisor review
« Great value! »

I like the amenities of the hotel, the friendly staff, and the location, whilst not so central is close to good public transport. All in all a great staycomfortable and relaxing clean and spacious.....

Friends getaway - 15/11/2019 TripAdvisor review
« Buddy buying trip »

Location fantastic, check in service good ,staff very attended, room is clean, breakfast can be better, overall everything is good ,keep it up guys ,definitely we be back again, thank you very much ❣❣

Kalaya Families - 14/11/2019 Confirmed reviews AccorHotels
« The best location »

My daughter and I have been stay at Mercure Bangkok many times when we came for holiday. We always booked this hotel because this hotel is the best location. They have sky train ( BTS) in front of the hotel. And this time they gave us free upgrade to the top floor. Staffs were friends and helpful. But a little bit negative for me was breakfast because food were basic and not much choices.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kalaya H., I am happy to know about your overall good experience regarding your recent visit at the Mercure Bangkok Siam. The location is of course our strength, the hotel is located right in the hear of the city center and withing walking distance from the major shopping malls. Plus, the convenient access to the sky train station in front of the hotel to discover the city along is definitely advantageous. I have noticed your valued feedback regarding the breakfast buffet and I regret that our services did not meet your expectations. Your comment has been shared with the relative department for further improvements. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raphael Hirsch General Manager

Bernice Families - 14/11/2019 Confirmed reviews AccorHotels
« Convenience location and helpful staffs »

My first time staying at Mercure Bangkok Siam and i am impressed by the cleanliness of the room and the hotel staffs are very helpful. I will definitely stay there again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bernice, Thank you for your review and detailed feedback. We are delighted to hear that you enjoyed several aspects of our services ranging from the room, the location, the pool and the breakfast buffet. Thank you for your extended comments to our staff; the best part about our hotel is our people; I am so very fortunate to work with such a special team, so all of your wonderful comments will be shared. Thanks once again for your feedback. Meanwhile, the team and I are looking forward to welcoming you back soon. Kind regards, Raphael Hirsch General Manager

Anish S. Friends - 12/11/2019 Confirmed reviews AccorHotels
« Perfect Location Nestled in Great Comfort & Hospitalty »

Swift Check In Courteous Staff Well maintained rooms Great Location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anish, I am happy to know about your overall good experience regarding your recent visit at the Mercure Bangkok Siam. The location is of course our strength, the hotel is located right in the hear of the city center and withing walking distance from the major shopping malls. Plus, the convenient access to the sky train station in front of the hotel to discover the city along is definitely advantageous. It was also very delightful to know that you enjoyed the friendly service of our staff, your compliments have been addressed to them. We strive to provide the best services to meet our guest expectations. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raphael Hirsch General Manager

D. Friends - 11/11/2019 Confirmed reviews AccorHotels
« Satisfactory Stay »

It was a pleasant stay with a clean and functional room. Good Location. Bedroom Slippers available on demand. Room service breakfast was disappointing. Pastries Basket was not even slightly warm. Tea served was lukewarm at best. Toilet door was tricky as it slides open after closing. Loads of patience needed to close the door properly. Room not made up even at 4pm.

S. Families - 11/11/2019 Confirmed reviews AccorHotels
« Good location »

Good location, dont expect too much on breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear S., I am happy to know about your overall good experience regarding your recent visit at the Mercure Bangkok Siam. The location is of course our strength, the hotel is located right in the hear of the city center and withing walking distance from the major shopping malls. Plus, the convenient access to the sky train station in front of the hotel to discover the city along is definitely advantageous. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raphael Hirsch General Manager

Lewis U. Couples - 11/11/2019 Confirmed reviews AccorHotels
« Great location and brilliant pool area »

Lovely clean room located away from the lifts as requested. Staff were very friendly and helpful and we really enjoyed the pool area and bar after being out in the busy areas of Bangkok. Would definitely use this hotel again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lewis U., Thank you very much for your generous comments. We were so delighted to read about your pleasant visit and that you had the chance to enjoy the roof top pool area on the 29th floor .Nothing is more valuable than the well being of our guest and we constantly strive to provide a outstanding service to maintain the quality our services, and I believe that this feedback will bring great encouragement to all of our employees. Thank you for sharing your experience with us and we look forward to welcome you again for another memorable experience Warmest regards, Raphael Hirsch General Manager

Jt Friends - 10/11/2019 Confirmed reviews AccorHotels
« Pleasant and comfortable stay »

Excellent housekeeping standards, nice room design and all functional. One thing that I personally prefer to having curtains opened for the city view upon entry.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JT,, Thank you for your review and detailed feedback. We are delighted to hear that you enjoyed several aspects of our services ranging from the room, the location, the pool and the breakfast buffet. Thank you for your extended comments to our staff and housekeeping team; the best part about our hotel is our people; I am so very fortunate to work with such a special team, so all of your wonderful comments will be shared. Thanks once again for your feedback. Meanwhile, the team and I are looking forward to welcoming you back soon. Kind regards, Raphael Hirsch General Manager

Sharmendra Families - 09/11/2019 Confirmed reviews AccorHotels

Strategically located and satisfying stay....

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sharmendra , I am happy to know about your overall good experience regarding your recent visit at the Mercure Bangkok Siam. The location is of course our strength, the hotel is located right in the hear of the city center and withing walking distance from the major shopping malls. Plus, the convenient access to the sky train station in front of the hotel to discover the city along is definitely advantageous. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raphael Hirsch General Manager

Eddie C. Families - 09/11/2019 Confirmed reviews AccorHotels
« Worst operation among all Accor premises I have visited. »

I think the mix of ibis and mercure in same building is a very bad idea. As when mercure customers sit in the same crowded breakfast hall with ibis customers, you definitely wouldn’t able to give them a satisfactory feeling to bring home. Also I booked through Expedia and can’t get Accor points. This is expected but not good. The distribution channel should be separated from member customer management. Either you cut Expedia and the like or you give fewer points. You just can’t give no points.

Evelyn W. Couples - 05/11/2019 Confirmed reviews AccorHotels
« My stay »

My stay was good. Fast check in. Room is clean. Water pressure in shower is good BUT the basin in the toilet should improve! The water splash all over to the surface of the vanity table because the basin and table is one level and the water in the basin is slow in drainage

Our hotel has responded to the review
Our hotel has responded to the review

Dear Evelyn , Thank you for taking the time to tell us about your experience at the Mercure Bangkok Siam. I was happy to hear about your overall good experience with us, and I appreciate your compliment with the clean room. Guest satisfaction is our prime concern and your constructive feedback are important for our service improvement. The annoyance experience encounter during your visit has been shared to the relative department accordingly. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Raphael Hirsch General Manager

Devang S. Families - 05/11/2019 Confirmed reviews AccorHotels
« Mixed feelings of satisfaction and dissatisfaction »

Mixed feelings of satisfaction and dissatisfaction

Our hotel has responded to the review
Our hotel has responded to the review

Dear Devang S., Thank you for taking the time to tell us about your experience at the Mercure Bangkok Siam. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Raphael Hirsch General Manager

N. K. Y. Solo - 05/11/2019 Confirmed reviews AccorHotels
« Can be improved »

Great as the check in was very helpful however the hot shower can be a little annoying as it could get sudden hot & cold.

Our hotel has responded to the review
Our hotel has responded to the review

Dear valued guest, We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. Thank you for complimenting the great services of our teams, your satisfaction is our greatest reward . We also appreciate your honest comment regarding the issue that occurred in the bathroom. Your constructive comment considerably support us in our services improvement. Thank you again for sharing your experience, and we look forward to welcome you again. Sincerely, Raphael Hirsch General Manager

Anderson Friends - 05/11/2019 Confirmed reviews AccorHotels
« Good Experience »

The hotel is very convenient located right in the center of the city with shopping malls very close by and the BTS is right next door. The check-in was quick and the room was clean, next time I will definitely choose to stay here.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anderson, I am happy to know about your overall good experience regarding your recent visit at the Mercure Bangkok Siam. The location is of course our strength, the hotel is located right in the hear of the city center and withing walking distance from the major shopping malls. Plus, the convenient access to the sky train station in front of the hotel to discover the city along is definitely advantageous. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warmest regards, Raphael Hirsch General Manager

Maria A. Solo - 04/11/2019 Confirmed reviews AccorHotels
« Very good. »

It is not the first time I choose Mercure. I like their hotels and feel very comfortable and safe.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maria A. , We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. What a very nice feedback, your kind words are truly appreciated by us all. I is very pleasant to learn that you enjoy our services and facilities and that we are able to offer you a secure environment. Thank you again for sharing your experience, and for your returning. We look forward for your next visit with us. Warmest regards, Raphael Hirsch General Manager

Carsten Business - 04/11/2019 Confirmed reviews AccorHotels
« Was okay but only ok given the price and not a lot of advantages from Gold Status »

- Welcome drink on arrival only juice - Room was upgraded but still rather small. I was upgraded to Executive Room but still not allowed to use Executive Lounge. => Hilton Gold offers more

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carsten , Thank you for taking the time to tell us about your experience at the Mercure Bangkok Siam. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Raphael Hirsch General Manager

Anonymous Couples - 03/11/2019 Confirmed reviews AccorHotels

Smooth check in Would be perfect if we did not have to wait for housekeeper to give clearance before we check out, while we are at reception. Can this be done this way: we call reception before we leave the room. Housekeeper can come to room while we make our way to reception. When we get to reception, you would know room is good for check out. Thank you for a most pleasant stay. Nellie Y.

Our hotel has responded to the review
Our hotel has responded to the review

Dear valued customer, We very much appreciate your comments regarding your recent visit at the Mercure Bangkok Siam. Your constructive feedback is highly appreciated and we took note of your suggestions. All along, we have been relentless in improving the quality of our services, and I believe that this feedback will bring great encouragement to all of our employees. Thank you for sharing your experience with us and we sincerely hope that your next visit will be as pleasant as the previous one. Warmest regards, Raphael Hirsch General Manager

Samik B. Families - 02/11/2019 Confirmed reviews AccorHotels
« Good property but need some improvement »

Good Location, just opposite to MBK Mall. 7/11 in the ground level of the hotel Hotel reception is at 9th floor. Hotel rooms start from 18th floor Rooms well decorated, breakfast spread needs lots of improvement specially for Indian travellers.

Our hotel has responded to the review
Our hotel has responded to the review

Dear valued guest, Thank you for taking the time to tell us about your experience at the Mercure Bangkok Siam. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Raphael Hirsch General Manager

H. J. J. Families - 30/10/2019 Confirmed reviews AccorHotels
« Comfortable stay »

check in was fast. I have stayed over my birthday and was surprised by the slice of cake placed inside the room. Thank you. 1)it will be great if the pillows are of different firmness. A bit too soft even by stacking 2 pillows. 2) to have hook near to the basin to hang face towel 3) to have cloth hook at a slightly lower height.

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