Hotel - Novotel Guiyang Downtown
Novotel Hotel Novotel Hotel

Novotel Guiyang Downtown Hotel

4.0/5 203 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms (Paying)
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • GUIYANG AIRPORT
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Overnight shoe shine
    • Shoe shine machine
  • Cash machine
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS
  • Snack & beverage machine

Business services

  • 6 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Your meetings and events

Novotel Guiyang Downtown is an ideal place for your banquets and meetings. A wide selection for meeting and event facilities, all with natural light, are tailored to serve every need of our guests.

Novotel Guiyang Downtown Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
Chopin 29 m2 2 m 15 8 14 10 0
Verdi 32 m2 2 m 12 8 14 10 0
Beethoven 78 m2 2 m 40 25 30 30 0
Mozart 87 m2 2 m 40 25 30 30 0
Fortune Room 143 m2 2 m 100 50 0 60 60
Orchid Ballroom 400 m2 4 m 260 120 70 160 260
    • Screen
    • Soundproof
    • Meeting room
    • Videoconferencing
    • Audio and video equipment
    • Lectern
    • Day light
    • WIFI access
    • Slide projector
    • Airconditioned meeting room
    • High speed transmission line
    • Hotel connected to conv. centre
    • Video equipment
    • Overhead projector
    • Wedding ceremony
    • Wedding co-ordinator
    • Catering available
    • Kitchen & restnt hire available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 242 rooms
  • 110 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 5 connecting rooms
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Turn down service
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Radio in bathroom
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Pay per view channel(s)
    • High speed transmission line
    • Iron in room
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars
4.6/5 AccorHotels Rating 1,726 reviews

Our guest reviews for
Novotel Guiyang Downtown

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 203 reviews
L. B. Business - 05/08/2019 AccorHotels review
« room is clean, bed is soft and confortable. »

overall is very good experience in this hotel. very recommended. Weakness is the room is a little bit small, and the surrounding is quite crowed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear B. L., Thank you for taking the time to tell us about your experience at the Novotel Guiyang Downtown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pearl Zhang Guest Experience Manager

Yiduo Couples - 01/08/2019 AccorHotels review
« average »

When we check in there is no one to assist the luggage, front desk looks very busy and not even offer to have someone to assist. we were staying the room 808 the door of the room is very hard to open and close. Check-out experience was good, fast and the airpot transportation was great and on time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear yiduo W., Thanks for choosing Novotel Guiyang Downtown and we are really very sorry that the stay didn't reach your expectations. Here we sincerely apologize for the inconvenience that brought to you during your stay. About the problems you mentioned, we will reexamine our service standard and improve it to provide more comfortable and pleasant stay for every guest. Thank you for your recognition and Suggestions. We will listen carefully and make efforts to improve and sincerely hope you can come to our hotel next time. Sincerely, Guest Experience Manager Pearl Zhang

Chuacp Couples - 23/07/2019 AccorHotels review

Good customer service, great room. Walking distance to shopping. Overall great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chee Ping C., We very much appreciate your comments regarding your stay at the Novotel Guiyang Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager Pearl Zhang

Jennifer, S. Couples - 08/07/2019 AccorHotels review
« Friendly and helpful »

We booked the hotel transport to ferry us from airport to the hotel and to our great surprise we are warmly greeted by the driver, Mr. Eric (hope I got his name right) who is very friendly, warm and chatty. The Front Desk staff Mr Rui Yang is friendly and always putting a smile taking very good care of us and so are other staffs at front desk though some staff do not understand my need but they are patient to hear and get other colleague to translate. I observe the Front Desk staff is very alert and always checking with us are we alright and needs any help/service. We feel very welcome! Anyway, overall I will like to say a BIG THANK-YOU to Mr. Owen Cheng who had been taking a great care of us and surprise a Birthday Cake. Thank you very much once again. Novotel Hotel is always my preferred stay wherever I go.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Oon Kheng S., Thank you very much for choosing Novotel Guiyang Downtown. It is a pleasure to receive your feedback and your recognition of us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we sincerely hope to see you again soon, and hope you can have more wonderful memories with us. Sincerely, Guest Experience Manager Pearl Zhang

Nelson Business - 17/05/2019 AccorHotels review
« A international branded hotel's experience »

It's good overall, the room is a bit tired

Our hotel has responded to the review
Our hotel has responded to the review

Dear NELSON C., We very much appreciate your comments regarding your stay at the Novotel Guiyang Downtown. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest experience manager Pearl Zhang

N Y. H. W. Couples - 29/04/2019 AccorHotels review
« Mr »

Very helpful hotel staffs. Good location.Very comfort stay. Clean and tidy room and public areas.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nang Yiu Harris W., We very much appreciate your comments regarding your stay at the Novotel Guiyang Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager Pearl Zhang

Z. F. Business - 22/04/2019 AccorHotels review
« good »

good

Our hotel has responded to the review
Our hotel has responded to the review

尊敬的 Fan Ming Z.: 感谢惠赐有关下榻 Novotel Guiyang Downtown 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 宾客体验经理 Pearl Zhang

Michael K. H. Business - 17/04/2019 AccorHotels review
« Convenient but a bit old »

Wall paper carpet water sink and the leaking shower all shows the rapid aging of this hote.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ka Kei H., Thanks for choosing Novotel Guiyang Downtown and we are really very sorry that the stay didn't reach your expectations. Here we sincerely apologize for the inconvenience that brought to you during your stay. About the problems you mentioned,We will maintain and improve the hardware facilities in a planned way to provide guests with more comfortable and pleasant stay for every guest. Thanks again for your comments and sincerely hope you can come to our hotel next time. Sincerely, Guest experience manager Pearl Zhang

Q. C. Y. Couples - 06/04/2019 AccorHotels review
« Enjoyable and comfortable stay. »

Spacious and comfortable room. Excellent breakfast with wide range of choices.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cher Y. Q., We very much appreciate your comments regarding your stay at the Novotel Guiyang Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest experience manager Pearl Zhang

Ivan Business - 23/03/2019 AccorHotels review
« satisfied »

much better than previous stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yi Fan Z., We very much appreciate your comments regarding your stay at the Novotel Guiyang Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest experience manager Pearl Zhang

Haibo Z. Couples - 16/02/2019 AccorHotels review
« Mixted feeling about our stay. »

Good structre and facilities. The staff is willing to provide the good services but need to be trained to reach a next level. The room seems badly isolated as we can hear the TV and the people speaking next door. The hotel should monitor and advise the people to hehave in a respectful manner

Our hotel has responded to the review
Our hotel has responded to the review

Dear Haibo z., Thanks for choosing Novotel Guiyang Downtown and we are really very sorry that the stay didn't reach your expectations. Here we sincerely apologize for the inconvenience that brought to you during your stay. About the problems you mentioned, we will reexamine our service standard and improve it to provide more comfortable and pleasant stay for every guest. Thanks again for your comments and sincerely hope you can come to our hotel next time. Sincerely, Guest experience manager Pearl Zhang

Danny L. Solo - 06/11/2018 AccorHotels review
« Satisfactory, minor details to perfection »

An overall pleasant stay. The shower room was not dry yet from the cleaning.

Our hotel has responded to the review
Our hotel has responded to the review

Dear L. J., Thank you for taking the time to tell us about your experience at the Novotel Guiyang Downtown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest experience manager Pearl Zhang

Andrew L. Solo - 27/10/2018 AccorHotels review
« not too bad »

the room is small and kinda noise outside. but the brunch is nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jing Wei L., Thank you for taking the time to tell us about your experience at the Novotel Guiyang Downtown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest experience manager Pearl Zhang

Andrew K. Families - 26/10/2018 AccorHotels review
« GREAT HOTEL »

We booked 3 rooms and satisfied with the service level. Pleasant surprise to receive basket of fruit. Thanks. View from room is good. Breakfast spread is acceptable. Comfort level satisfactory. All in all we have enjoyed our stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kok Yong N., We very much appreciate your comments regarding your stay at the Novotel Guiyang Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest experience manager Pearl Zhang

Business - 13/10/2018 TripAdvisor review
« Outstanding »

great hotel premier suite very roomy but would like to see Microwaves in the rooms which would make your stay a whole lot better. The staff is very helpful, the rotating resturant at the top is very good the Boston baked stuff lobster is outstanding and actually cheap

Bruce Z. Families - 09/10/2018 AccorHotels review
« Good service and comfortable »

location is very good, lots of restaurants nearby, service is very good in Guiyang. Room and lounge is acceptable for its price. Nice choice! thanks.

Tino Families - 28/09/2018 AccorHotels review
« Pleasantly surprised »

Impeccable rooms with high quality furniture and state of the art technology.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Constantino B., We very much appreciate your comments regarding your stay at the Novotel Guiyang Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pearl Zhang Guest Experience Manager

Hker Business - 25/09/2018 AccorHotels review
« Efficient and clean »

Check in process is very efficient and the room improved a bit in terms of toilet fixtures installations. Everything works and no more water leaks

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ka Kei H., We very much appreciate your comments regarding your stay at the Novotel Guiyang Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest experience manager Pearl Zhang

Gavin L. Solo - 25/09/2018 AccorHotels review
« Very Good »

Helpful and attentive staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ian L., We very much appreciate your comments regarding your stay at the Novotel Guiyang Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest experience manager Pearl Zhang

Theo F. Business - 16/09/2018 AccorHotels review
« perfect location »

locate in the downtown, easily to assess nice spot in the city, room is ok, but I had to talk about the breakfest , very limited option, the orange juice looks like apple juice color, crazy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wei f., Thank you for taking the time to tell us about your experience at the Novotel Guiyang Downtown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pearl Zhang Guest Experience Manager

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
Your loyalty is rewarded
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates