ibis budget London Whitechapel - Brick Lane 2 stars

Customer review rating (ALL Rating) 4.0/5 1,977 reviews

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Description

Hotel extras

  • Central location, with plenty of nearby transport links

  • 5 minute walk to Aldgate East and Whitechapel tube station

  • Unlimited continental buffet breakfast available

  • Old Spitalfields Market is just a ten minute walk away

  • Plenty of restaurants and bars located nearby

Our accommodation(s)

Hotel location

ibis budget London Whitechapel - Brick Lane

100 Whitechapel Road
E1 1JG LONDON
United Kingdom

GPS:51.517576, -0.06486

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,977 reviews

TripAdvisor Rating  4.0/5  4,247 reviews

Gone down the nick.

Customer review rating 1.5/5

Nigel T. Couples - Confirmed reviews ALL

I've used this hotel several times before 2020 and found it good value and convenient. This was the first time since post pandemic. The staff were somewhat unhelpful (poor English language skills) and the bed (single) impossibly uncomfortable. The breakfast was very limited in choice.

Dear Nigel T., I appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. This has been communicated to the concerned staff and together we will do our best to improve our hotel service. I look forward to welcoming you back again soon. Sincerely, Alin Corici, Front Office Manager

Beyond budget!!

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

Room smelt. Shower door didn't close. Breakfast was awful - poor choice, poor quality

Dear Paul C., I appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. This has been communicated to the concerned staff and together we will do our best to improve our hotel service. I look forward to welcoming you back again soon. Sincerely, Alin Corici, Front Office Manager

No tea in room

Customer review rating 3.5/5

Pernille Families - Confirmed reviews ALL

I really missed a cup of tea in my room. I couldn't hear my neighbors in the hotel - and that's just wonderful!

Far below the average and industrial standards

Customer review rating 1.0/5

Mr. S. Business - Confirmed reviews ALL

-Room without toilet brush, high moisture, unreliable aircon and basically without furniture. -Breafasts without updated info that I have it included -Breakfast with very compromised hygiene level due placement of forks, knives, spoons for restaurant visitors (every visitor touching each others forks as it was not possible to take one without touching others - in every morning). Cleaning and mopping in the restaurant very poor level. -After spending 4 nights at your hotel - you even vanted to get 2 pounds extra to leave my luggage into luggage room for 2 less than two hours.

well located, good breakfast but there must be a problem with routing the bathrooms. because it had a bad smell.

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

well located, good breakfast but there must be a problem with routing the bathrooms. because there was a bad smell coming from the shower drain. the staff was attentive in changing rooms but the bad smell continued.

Dear A. MATOSO SANTOS, I am sorry that your experience did not meet your expectations; therefore, please allow me to express my sincerest apologies. Please rest assured that I am taking the appropriate measures to address the problems and prevent future occurrences. This has been communicated to the concerned staff, and together we will do our best to improve our hotel service. I look forward to welcoming you back again soon. Sincerely, Alin Corici - Front Office Manager.

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Other web-users rate our hotel

  • 578 reviews 9.1/10 Location
  • 853 reviews 5.6/10 Room
  • 597 reviews 8.5/10 Service
  • 10 reviews 9/10 WiFi
  • 424 reviews 7.1/10 Cleanliness
  • 344 reviews 6.4/10 Breakfast
  • 91 reviews 5/10 Amenities

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