Hotel - Novotel Bangkok Impact
Novotel Hotel Novotel Hotel

Novotel Bangkok Impact Hotel

4.5/5 491 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Best price guarantee How it works?
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Airport shuttle
    • DON MUANG AIRPORT (Paying)
    • SUVARNABHUMI AIRPORT (Paying)
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • French
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Gift shop/newspaper shop
    • Hairdressing salon (Nearby)
  • Porter
  • Concierge

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage
    • Sauna (Paying)
  • Babysitting on request
  • Tennis  (Nearby)
    • Clay tennis court (Nearby)
    • Outdoor tennis court (Nearby)

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 2 meeting room(s)
  • Business center with support staff
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

BOUYGUES2 km / 1.24 mi DIEBOLD30 km / 18.64 mi ELEC AND ELTEK8.5 km / 5.28 mi INVE ASIA SERVICES1 km / 0.62 mi PARAGON MACHINERY1 km / 0.62 mi ROYAL COPENHAGEN100 km / 62.14 mi SIEMENS LIMITED30 km / 18.64 mi TOYOTA50 km / 31.07 mi
CITY CHAIN1 km / 0.62 mi DONALDSON2 km / 1.24 mi INTER MEDIA25 km / 15.53 mi JENBUNJERD1 km / 0.62 mi PICO THAILAND40 km / 24.85 mi SANMINA6.5 km / 4.04 mi SONY12 km / 7.46 mi

Congress centre

IMPACT ARENA0.5 km / 0.31 mi IMPACT FORUM0.5 km / 0.31 mi

Exhibition and convention centre

IMPACT ARENA0.1 km / 0.06 mi IMPACT CHALLENGER0.5 km / 0.31 mi

Exhibition centre

IMPACT CONVENTION AND ARENA0 km / 0 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel network.Our years of experience have let us build a great expertise in meetings organization.

Novotel Bangkok Impact Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
MEETING ROOM 1 @ NOVOTEL 12 m2 3 m 0 0 14 0 0
MEETING ROOM 2 @ NOVOTEL 12 m2 3 m 0 0 14 0 0
    • Screen
    • Meeting@Novotel guarantees successful meetings with full equipped meeting facilities.
    • Flipchart
    • Meeting room
    • Audio and video equipment
    • Videoconferencing
    • Office
    • Lectern
    • WIFI access
    • Airconditioned meeting room
    • High speed transmission line
    • Hotel connected to conv. centre
    • Video equipment
    • Overhead projector
    • Catering available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 380 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 32 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Turn down service
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Radio in bathroom
    • Direct dial telephone
    • Telephone in bathroom
    • DDI - Direct Dialing In
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

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See all our restaurants and bars
4.5/5 AccorHotels Rating 5,701 reviews

Our guest reviews for
Novotel Bangkok Impact

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 491 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Chalermpol Business - 15/08/2019 AccorHotels review
« nice night »

comfortable . Food delicious

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chalermpol, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. You are always welcome to stay with us when your travels bring you this way. Sincerely, Pannathat Sodsaard Guest Experience Manager

Prapaphan K. Business - 13/08/2019 AccorHotels review
« Convenient »

I love the location of the hotel as very convenience due to I attend a training course at Muangthong Impact

Our hotel has responded to the review
Our hotel has responded to the review

Dear Prapaphan K., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I am delighted to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager

Benjamaporn V. (. T. I. Business - 09/08/2019 AccorHotels review
« staff nice, smile, good services and helpful, we would appreciated them »

When my friends come to us, they smooth with smile service, helpful and understand when we asked. Excellent. You good luck that you have a outstanding associates in Front office to serve us. Thanks again we absolutely come back. Benjamaporn V. 09…

Our hotel has responded to the review
Our hotel has responded to the review

Dear Benjamaporn V. (Dealer THE i., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I was delighted to receive such a positive feedback. I will share your comments with our team. I also appreciate your feedback about what could be improved and will pass your remark about value for money to the corresponding department. Thank you again for sharing your experience. In the meantime, please do not hesitate to contact me anytime could I be any of your assistance on your next visit. Sincerely, Pannathat Sodsaard Guest Experience Manager

C. Families - 02/08/2019 AccorHotels review

Staff are friendly, room are comfortable, cleanliness is up to standard. We have a great stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear C., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. Your feedback about food and beverage service is very valid. I will share your comments with our team and use your feedback to further improve our dining experience. Guest feedback is paramount and we will address any comments to the best of our abilities. Thank you again for sharing your experience. In the meantime, please do not hesitate to contact me anytime could I be any of your assistance on your next visit. Sincerely, Pannathat Sodsaard Guest Experience Manager

C. Y. F. Friends - 30/07/2019 AccorHotels review
« Very good »

Very good Location is very good for concert.l But somekind of smell in room. And the food delivery service is not taste very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear C. YI F., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I was delighted to read your kind words you said about our excellent location. Moreover, your suggestions regarding the food taste was sent directly to the department manager. We welcome your involvement and will certainly consider implementing your ideas in better service. Thank you again for sharing your experience. In the meantime, please do not hesitate to contact me anytime could I be any of your assistance on your next visit. Sincerely, Pannathat Sodsaard Guest Experience Manager

Ellie Solo - 29/07/2019 AccorHotels review
« Its been great one night stay »

It's comfortable especially after the attended concert at impact arena. Only the TV not working very well, I forgot to inform when I was checking out. I think its from TRUE that the quality not good service? Generally, I enjoyed the stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ellie, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. Your feedback helps us improve our offerings and help troubleshoot for you and other customers, so I really appreciate you taking the time. You make a good point about TV signal is not stable, and I have passed that feedback along to our team to improve our service. Thank you again for sharing your experience. In the meantime, please do not hesitate to contact me anytime could I be any of your assistance on your next visit. Sincerely, Pannathat Sodsaard Guest Experience Manager

Gary Couples - 29/07/2019 AccorHotels review
« Near to Impact Arena »

Stayed a night to go for the Westlife concert nearby. Room was spacious, staff was accommodating, and there were food and 7-11 nearby. Walking distance to Impact Arena, which was a plus point!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gary, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I was delighted to receive your positive feedback, and was especially pleased to read your kind words about our accommodating staff. I have taken the liberty of sharing your feedback with the other members. Your words were visibly heartening to them. Thank you again for sharing your experience. In the meantime, please do not hesitate to contact me anytime could I be any of your assistance on your next visit. Sincerely, Pannathat Sodsaard Guest Experience Manager

Business - 28/07/2019 TripAdvisor review
« a nice Hotel at a good location »

The hotel is very good in general. Some of the employees, seems a little unprofessional.... For example we order a preordered a taxi, because we left the hotel at 4:30 am. The taxi was not there and we had to wait 15 minutes.... Other problem with Debit/Kredit card... they can't use it...On every other place it works before and after....

Our hotel has responded to the review
Our hotel has responded to the review

Dear klausjakob, Thank you for taking the time to share your experience with us. All your comments help us to improve our service. We reassure you that your comments will be shared with the entire staff. We are sorry for any inconvenience we may have caused. In the meantime, please do not hesitate to contact me anytime could I be any of your assistance on your next visit. Best regards, Pannathat Sodsaard Guest Experience Manager

Ziv Business - 27/07/2019 AccorHotels review
« Satisfaction »

The environment, the service is good, but the insulation of the room is so so..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ziv, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I am glad we were able to meet your business needs and that you had a pleasant stay with us. I will share your comments with our team. We well note your remark and thank you for pointing out your expectation. Thank you again for sharing your experience. In the meantime, please do not hesitate to contact me anytime could I be any of your assistance on your next visit. Sincerely, Pannathat Sodsaard Guest Experience Manager

Birthe V. P. Business - 26/07/2019 AccorHotels review
« Always a pleasure »

I have stayed at this hotel several times - both in relation to business and with family and on all occasions it has been a very positive experience. From the breakfast buffet to the very high level of service. It is a hotel that caters to everyone whether you come for business purposes or if you come with children. I and my family have enjoyed every stay we have had at this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Birthe Vichit P., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I am glad we were able to meet your business needs and that you had a pleasant stay with us. I will share your comments with our team. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager

L. P. L. Business - 26/07/2019 AccorHotels review
« Comfort and care »

Everyone from reception to concierge to chamber maids were just fantastic.

Our hotel has responded to the review
Our hotel has responded to the review

Dear L. PUR L., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I am glad we were able to meet your business needs and that you had a pleasant stay with us, especially appreciated our excellent room, great food and friendly staff. We well note your remarks and thank you for pointing out your expectations, indeed we strive to provide day by day a superior service to all our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager

Kay Families - 24/07/2019 AccorHotels review
« Good stay. Well communication with staff »

A senior staff helped me to change a new room card when there was a problem and ensured that the problem fixed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kay, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We also well note your remark and thank you for pointing out your expectation. This feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. You are always welcome to stay with us when your travels bring you this way. Sincerely, Pannathat Sodsaard Guest Experience Manager

Sunny Friends - 23/07/2019 AccorHotels review
« Nice »

Nice room but reservation system is very bad

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sunny, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I was delighted to read your kind words you said about our nice room. Moreover, we would love to make your experience even more amazing, if there is anything you would recommend us improving on reservation system please do not hesitate to let me know at H8… We welcome your constructive feedback. Thank you again for sharing your experience. In the meantime, please do not hesitate to contact me anytime could I be any of your assistance on your next visit. Sincerely, Pannathat Sodsaard Guest Experience Manager

Grace D. Friends - 22/07/2019 AccorHotels review
« Great stay in Novotel! »

It was really pleasant. All the staff were polite and nice. I will definitely comeback.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Grace D., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I am glad to know you are happy with the services we provided for you. We well note your remark on breakfast service and thank you for pointing out your expectation. This feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. You are always welcome to stay with us when your travels bring you this way. Sincerely, Pannathat Sodsaard Guest Experience Manager

H. P. Business - 20/07/2019 AccorHotels review
« wonderful »

Room and sheets are clean and nice. Very close to the exhibition center and very convenient.

Our hotel has responded to the review
Our hotel has responded to the review

Dear H. P., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I was delighted to receive positive feedback and especially pleased to read your kind words you said about our room. I have shared your comments with our team. Your words were visibly heartening to them. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager

T. Business - 20/07/2019 AccorHotels review
« Met expectation, reliable »

Met expectation, reliable

Our hotel has responded to the review
Our hotel has responded to the review

Dear T., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact and thank you for being our most valued Le Club AccorHotels Member. It is a pleasure to receive your feedback. I will share your comments with our team. As soon as you enter the Le Club Programme, your loyalty card gives you access to exclusive privileges. Depending the number of nights stayed or points earned. your status changes to offer even more service and special attention. Thank you again for sharing your experience. In the meantime, please do not hesitate to contact me anytime could I be any of your assistance on your next visit. Sincerely, Pannathat Sodsaard Guest Experience Manager

Patcharin Business - 19/07/2019 AccorHotels review

Good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Patcharin, We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I am glad to know you enjoyed your stay with us. I have shared your comments with our team and they feel the same. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. You are always welcome to stay with us when your travels bring you this way. Sincerely, Pannathat Sodsaard Guest Experience Manager

P. T. H. N. Friends - 18/07/2019 AccorHotels review
« GREAT »

BEAUTIFUL, LUXURY HOTEL AND EMPLOYEE TEAM VERY TEMPORARY, PERFORMED

Our hotel has responded to the review
Our hotel has responded to the review

Dear P. Thi Hai N., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I am so glad you are happy with the services we provided for you. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. In the meantime, please do not hesitate to contact me anytime could I be any of your assistance on your next visit. Sincerely, Pannathat Sodsaard Guest Experience Manager

M C. Friends - 18/07/2019 AccorHotels review
« A very pleasant stay as usual »

The service has been excellent all these years, since I started visiting the hotel in 2013. I also see that the the hotel is listening and the services are improving bit by bit. A 7-Eleven is finally opened across the street, variety of foods are being served in the buffet breakfast, welcoming drinks and fruits now offered as we arrive at the hotel... and so on. It's definitely the preferred choice for anyone visiting events at Impact Exhibition Center.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M C., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I am delighted to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager

Ida I. Solo - 18/07/2019 AccorHotels review
« Leisure »

Comfortable, clean, good facilities, excellent location, helpful and friendly staff. Very accommodating.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ida I., We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. I am glad to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pannathat Sodsaard Guest Experience Manager

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