Hotel - ibis De Haan
Ibis Hotel Hotel Ibis Hotel Hotel

ibis De Haan Hotel

4.0/5 352 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying

Leisure and activities

Catering

  • Breakfast

Business services

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Hotel location

Companies and event centres nearby

Company

DAIKIN EUROPE NV17 km / 10 mi JET AIR23 km / 14 mi NEPTUNUS20 km / 12 mi
DECLOEDT11 km / 7 mi MORUBEL10 km / 6 mi PROVIRON15 km / 9 mi

Your meetings and events

ibis De Haan Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
DUINBOS 63 m2 3 m 40 22 32 28 40
    • Videoconferencing
    • Day light
    • WIFI access
    • Video equipment
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

The rooms are modern and inviting with a comfortable bed and functional bathroom. Everything you need to feel at home.

  • 83 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Automatic temperature control
    • Manual temperature control
    • Baby bed
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Bathtub
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 2,309 reviews

Our guest reviews for
ibis De Haan

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 352 reviews
Couples - 21/10/2019 TripAdvisor review
« Uncontrollable heating »

When we arrived we immediately informed recption that it was far too hot in our room although we had turned the temperature down to 17C. We were given all sorts of advice on what to do but nothing helped. We tried to open the window but could not get to it, so we did not sleep at all. We complained again the following morning and they found out that indeed something had gone wrong as it was now 26C in our room. We were promised the window would be opened and we had a good nights sleep the following night. For a hotel chain that prides itself on its green credentials this is a pretty poor show. Room was nice and tidy and breakfast was very good. At dinner they could no longer do chips...in a Belgian hotel??? but the croquettes were nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your experience with us. It's great to know we were able to help start your day off on the right foot with the wide selection of fresh and tasty options on our breakfast buffet. Regarding the chips, we have opted out of using a deep fryer due to the issues it poses. We have switched over to heating due to outside temperatures and are sorry for the inconvenience; although, we are pleased that our team found a comfortable solution. All of the team hope to see you again in the future. Best regards, Steven Vandevelde, General Manager

Chb Families - 19/10/2019 Confirmed reviews AccorHotels
« Great place. »

Nice location in a quiet environment, close to the beach and the village. On top there was a swimming pool, which we unfortunately were not able to use, as the weather in October has turned.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Thank you for this great review. We are delighted that everything met your expectations and we really appreciate your positive comments. We hope you will want to return to the hotel in the warmer months when our outdoor pool is open once again. Kind regards, Steven Vandevelde, General Manager

C. M. Solo - 10/10/2019 Confirmed reviews AccorHotels
« A nice hotel »

It is a modern, comfortable and well maintained hotel. An excellent breakfast and a reasonable if uninspiring dinner menu. My one complaint is the number of staff on duty. one girl did reception, bar and food service at the same time. She did it well but obviously could have used some help.

Our hotel has responded to the review
Our hotel has responded to the review

Dear C., Thank you for taking the time to share your experience with us. I was pleased to read that the design style and comfort met all your expectations and you appreciated the selection on our breakfast buffet. However, we have taken note of your comments and will certainly consider your feedback regarding our team closely while continuing to improve upon our services. We all hope to see you again in the future. Best regards, Steven Vandevelde, General Manager

Andrew Families - 07/10/2019 Confirmed reviews AccorHotels
« very pleasant stay in a convenient location »

easy check in. comfortable bed and room helpful staff

A J. W. Couples - 06/10/2019 Confirmed reviews AccorHotels
« Comfortable, clean and professional. »

The hotel was clean and the room comfortable and of a reasonable size. The bar and breakfast areas were spacious and the breakfast selection - both hot and cold, was very good. I would only say that if anything, the hotel seemed a little understaffed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear A J, Thank you for this great review. The satisfaction of our guests during their stay among us is very gratifying for our team and we are pleased to hear that our hotel and your time with us were to your liking. We have taken good note of your comments and handed them to the concerned departments for review. We look forward to seeing you again in the future. Kind regards, Steven Vandevelde, General Manager

Fourseas Friends - 30/09/2019 Confirmed reviews AccorHotels
« Great overnight stay, perfect location, peaceful and quiet. »

Perfect for short break and for our visit. Extremely friendly and helpful team at hotel, good choice at breakfast and ample parking.

Jean G. Couples - 30/09/2019 Confirmed reviews AccorHotels

We cannot complain about the room, nor the service, but we have to complain about your parking fee. We've been staying in different Ibis Hotels ( Germany, France, Belgium ), nowhere we were charged for an open parking lot without any security at Eur 8 per day. Think it over!!! Could be bad publicity.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jean G., Thank you for taking the time to share your experience with us. Our team thanks you for your kind words about our friendly service and guest room, however we are sorry to hear that the price of our parking did not completely meet your expectations. Many of our guests consider paying the small charge for our, indeed, secured private parking to be fair; we are sorry you weren't satisfied in this regard. Rest assured that we have taken note of your feedback. Nevertheless, we hope to be able to welcome you back for a more enjoyable experience in the future. Best wishes, Steven Vandevelde, General Manager

Melissa Couples - 24/09/2019 Confirmed reviews AccorHotels
« Top »

Leuk modern hotel.

Anonymous Couples - 15/09/2019 Confirmed reviews AccorHotels
« Very clean and comfortable. »

Arrival process ok. Unfortunately, no luggage trolley available to assist elderly clients.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest. Thank you for taking the time to share your experience with us. Thank you for complimenting our hotel in general, and especially our rooms and high standards of cleanliness. We will certainly consider your feedback for luggage trolley closely while continuing to improve our product and services. Your complete satisfaction is our top priority and we hope to welcome you again for an improved stay. We look forward to welcoming you back. Best wishes, Steven Vandevelde, General Manager

marval571 Couples - 14/09/2019 TripAdvisor review
« DE HAAN 4 DAY BREAK »

Hotel was very comfortable and staff were really friendly and helpful, although it was quite away from centre of town. Beds a bit on the small side and tea/coffee facilities in the room would have been nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marval571. Thank you for taking the time to share your experience with us. We truly appreciate you choosing to stay with us. It is a pleasure to know that our team members and service met your needs and expectations. Thank you for highlighting our peaceful location within walking or biking distance to the beach. We do have a variety of rooms to offer some include expanded amenities, our team would, of course, be happy to offer upon any return visit. We look forward to welcoming you again in the future. Kindest regards, Steven Vandevelde, General Manager

E M. Families - 07/09/2019 Confirmed reviews AccorHotels
« Nice rooms and good facilities. »

One of our pre-booked rooms was not available, so we were given an upgraded one which we were happy about. We had to wait about 45 minutes for our rooms to be available on arrival. Other than this initial difficulty, we had a very nice stay, enjoying the facilities and breakfasts. I booked online, and also by telephone to ensure we had adjoining rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear E M, Thank you for taking the time to share your experience with us. It is wonderful to know that you had an overall pleasant stay. We would like to apologize again for the wait, however we are glad that you appreciated your upgraded room as the comfort of our guests is very important to us. Thank you for letting us know that you also enjoyed the wide variety of foods at our breakfast buffet. We look forward to seeing you on your next visit. Kind regards, Steven Vandevelde, General Manager

K D. Couples - 02/09/2019 Confirmed reviews AccorHotels
« Nice stay on the beach »

Nice hotel in the middle between Wenduine and De Haan. Nice walk in both directions. Relaxing pool and play area for Kids. Good service and modern rooms. Friendly staff.

Nicolas Families - 02/09/2019 Confirmed reviews AccorHotels
« Great stay, modern hotel, enjoyable pool with beach nearby »

Great experience. We decided to stay a night and 2 days in this hotel with family. The hotel is pretty new (3 years), and has a lot of accommodations. The pool is heated, and even when the weather is not fully sunny, the pool is really enjoyable. A suggestion: propose more hot snacks/meals at the restaurant. There are not a lot of restaurants nearby, and it would be more attractive to add some hot meals at the menu. When we arrived (at +/- 2PM) no more soups were available. Prices were OK fore some meals (e.g. soups) but a bit high for others (pizzas, etc.). Nevertheless, our stay was very pleasant, and the staff really available to answer our needs/questions. Thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nicolas. Thank you for taking the time to share your experience with us. It is rewarding to know that you appreciated our wonderful service and high-quality, contemporary facilities. It is also nice to hear that you found our rooms and swimming pool to be so enjoyable during your visit. Nevertheless, we have duly noted your comments regarding the restaurant as well as our food options and will take your remarks under advisement for future improvements. We truly hope to see you again soon. Kind regards, Steven Vandevelde, General Manager

Business - 02/09/2019 TripAdvisor review
« Best Hotel in the Zeebrugge Area »

Always the best stay; good value, comfortable and clean rooms, great pool, free Wi-Fi, excellent bar food and above all the best staff! If staying in the area definitely a recommendation for a great stay!

Our hotel has responded to the review
Our hotel has responded to the review

Dear TheBooRadley, Thank you very much for your kind review. It is wonderful to hear that you had a pleasant stay with us. We aim to provide comfortable accommodations for good value, so it is rewarding to know you were satisfied in this regard. We are pleased to know that you enjoyed our pool facilities and bar. Thank you for your kind recommendation and mention of our team, your words are greatly appreciated. All of the team hope to see you again in the future. Best wishes, Steven Vandevelde, General Manager

arthuredge2019 Solo travel - 11/08/2019 TripAdvisor review
« Out of Town »

I was staying overnight , on an extended road trip. Location ideal if you needed to stay near main coastal motorway, but do not want the confusion of a major city or town on route. This hotel best suited to those wanting a seaside location(more than one night in transit) Family friendly. Modern hotel with a nice outdoor swimming pool. Some distance from centre of Town, which looked very good. The rooms are functional rather than comfortable, in a holiday sense. Bathroom tiny but again functional and well equipped..Hotel ideal for a business, come brief holiday trip with the family.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Arthur, Thank you for taking the time to share your experience with us. We appreciate your mention of our location, many of our guests enjoy our calm location away from the hustle and bustle of the city. We sincerely hope that everything else met expectations during your stay and have noted the feedback for improvement. Your complete satisfaction is our top priority and our team hopes to welcome you again in the future. We look forward to welcoming you again. Best regards, Steven Vandevelde, General Manager

Jeremy R. Couples - 06/08/2019 Confirmed reviews AccorHotels
« Less than impressed »

Having stayed in Many Accor hotels, our overall experience was disappointing. We were surprised ,to have to pay 8 Euro for car parking in the hotel car park, despite the hotel being situated a good kilometer outside the town and sea front. The reception staff were offhand, and gave a could not care less attitude. We were allocated an accessible room, which was spacious but bland. This was not the room type requested.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jeremy, Thank you for taking time to write a review. We regret to hear that we did not meet your expectations for service, we pride ourselves on our usual high level of customer service and care. We have taken note of your comments and will address this with our team. We are sorry that your room didn't meet your expectations, unfortunately we aren't always able to guarantee requests from guests due to capacity. On this occasion we were extremely busy, and had to allocate accessible rooms to some non disabled guests, we regret this was not to your satisfaction. Many of our guests consider paying the small charge for a secured private parking is fair, we are sorry you weren't satisfied in this regard. We hope to be able to welcome you back for a more enjoyable experience in the future. Best wishes, Steven Vandevelde, General Manager

Anonymous Solo - 05/08/2019 Confirmed reviews AccorHotels
« Very good, will stay at Ibis De Haan again »

Friendly staff, very clean rooms and great breakfast

Hand Couples - 05/08/2019 Confirmed reviews AccorHotels
« Prima »

Prima

V. P. Families - 28/07/2019 Confirmed reviews AccorHotels
« Weekend at the coast »

Check-in without any problems. Room functional, modern and clean. Breakfast buffet with a good choice of foods. Pool and terras a little chaotic. Tables not cleaned off. Lounge chairs broken. The bar in the evening hopelessly understaffed. Long waiting times to get served. Check-out without any problems. Staff was friendly and helpfull.

Our hotel has responded to the review
Our hotel has responded to the review

Dear P., Thank you for taking the time to share your experience with us. We are pleased that we were able to meet many of your expectations. However sorry to hear that you experienced any lapse of service due to the high volume during your stay. We hope that despite this, you will consider us for a return visit. Thank you for your kind words towards our team, your complete satisfaction is our top priority. All of the team hope to see you again in the future. Best regards, Bert Degryse, General Manager

S Couples - 22/07/2019 Confirmed reviews AccorHotels
« The hotel is great but like in many IBIS now it is no longer possible to open windows. »

Not being able to open the windows is a problem for people who are claustrophobic. We were authorized to open the window but we could not close it again and were asked to sign a document saying that any theft would be how responsibility. This is a bit too far fetched. Each customer should have a key to his own window.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for reviewing your recent stay with us. We would like to thank you for your kind appreciation of our hotel. However, we apologise for any discomfort you experienced with the windows. Due to security reasons we follow a standard operating procedure where a document needs to be signed by our guest if they require to open a window. Nevertheless, we would like to thank you for your kind suggestion and will certainly pass on your valuable feedback to our management team for future consideration. We hope to welcome you back. Best wishes, Bert Degryse, General Manager

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