Hotel - Novotel Phuket Vintage Park Resort
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Novotel Phuket Vintage Park Resort Hotel

4.5/5 3,614 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Services for children
    • Babysitting service for children above 4 Years old
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • PHUKET INTL AIRPORT
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • French
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Services for children
    • Babysitting service for children above 4 Years old
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Boat excursions

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 5 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
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Hotel location

Your meetings and events

Novotel Phuket Vintage Park provides meeting rooms with 4 breakouts and a pillar less ballroom which can cater over 300 delegates and equipped with state of the art audio visual systems.

Novotel Phuket Vintage Park Resort Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
TURQUOISE 32 m2 2 m 20 16 14 15 0
AQUAMARINE 100 m2 4 m 100 40 40 50 80
PEARL 100 m2 4 m 50 80 40 50 80
CORAL 140 m2 4 m 110 40 40 60 80
BALLROOM 340 m2 4 m 320 140 150 210 220
    • Screen
    • Flipchart
    • Auditorium
    • Soundproof
    • Meeting room
    • Audio and video equipment
    • Podium
    • WIFI access
    • Slide projector
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line
    • Fine Cuisine
    • Conference hotel

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Enjoy sleek comfort and spaciousness in a stylish room designed to meet all your needs. Pamper yourself with a spectacular pool view from your own private balcony, and stay connected with our free WIFI access throughtout the resort.

  • 303 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 56 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Bathtub
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

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See all our restaurants and bars
4.4/5 AccorHotels Rating 5,538 reviews

Our guest reviews for
Novotel Phuket Vintage Park Resort

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 3,614 reviews
Datuk E. C. Friends - 10/09/2019 AccorHotels review
« Disappointing »

The rooms are old and worn. Beddings r old and soiled. Bathroom are also very old and stained. Breakfast was bad as well. Guests smoking all over the corridors and hotel staffs just turn a blind eye. I am surprised it even can pass accor hotel standards

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Customer, Thank you for sharing your feedback regarding your stay! We are extremely alarmed by your statement regarding being bitten during your stay with us. I am sorry that you found our room conditions was not to your expectation. I personally go to check the room after by myself to ensure that everything was fixed and ready to serve for the new guest. Regarding to the breakfast we taken note and our Executive Chef and F&B Director will take these situations very seriously indeed. Please be informed that we are non-smoking hotel, therefore we allow our guest to smoke in the balcony. As we tried to accommodate our guests needs. I appreciate that we cannot get it right all of the time but would hope that when we make a mistake, we really try to rectify it during the guests stay, to ensure that they leave us happy feeling and relaxed. Please do contact us so that we can make you feel better regarding your stay with us. Sincerely, Trithep Thoopprasart Assistant Room Division Manager Novotel Phuket Vintage Park Resort

S V. Friends - 09/09/2019 AccorHotels review
« A Memorable stay with friend »

I find it one of the best in phuket, the say was memorable and room we got was just fantastic, Just i feel there can be some entertainment activities for adults in evening.

Ambika Friends - 09/09/2019 AccorHotels review

Very pleasant stay. The hotel staff was very warm and courteous. The only blip in the entire stay was the below-standard housekeeping.

Family - 05/09/2019 TripAdvisor review
« Satisfied. »

Overalls satisfied with the staying. My children loved the kid play room very much. Staffs are super helpful and friendly, deserved for the praise. However for the room and breakfast, there was room for improvement

Carrie W. Families - 04/09/2019 AccorHotels review
« Staff Helpful »

As this trip was celebrated my 20th wedding anniversary, your staff has decorated our home, we were so happy and had good memories. In Balance massage service were excellent, staff helpful and nice。

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Warm greeting from Novotel Phuket Vintage Park Resort. We hope you had a safe and pleasant journey to your next destination. It was a real pleasure to have you staying in our hotel and it seems that your experience in Phuket left you with memorable souvenirs. Your feedback serves as an encouragement to all of our staff as we strive to provide each of our guests with the best of Thai Hospitality. Seeing that we have succeeded is the most important reward that we can receive. Thank you again for sharing your experience. Do not hesitate to contact us directly at h8… in order to have more information about our returning guest promotion and enjoy additional benefits. Sincerely, Trithep Thoopprasart Assistant Room Division Manager Novotel Phuket Vintage Park Resort

Liam Friends - 01/09/2019 AccorHotels review
« Great Hotel with excellent location »

The check-in experience was a bit time consuming and unnecessary. I completed the online check-in but this made no difference as the full check-in was completed upon arrival. I also mentioned several times that I had stayed there previously but this was also ignored and I was given huge amounts of information about the hotel.. We only had breakfast once in the hotel buffet and would suggest that all clients should have been refunded. It was grossly overcrowded with little to no food available. There was long queues for all sections and no bacon nor hot food was available during the 45mins we sat..

K. W. Families - 01/09/2019 AccorHotels review
« Happy to stay there »

Nice and warm service from most of the staff, good and convenient location, I guess you can have better Chinese food in future

Ivan C. Solo - 30/08/2019 AccorHotels review
« Great Stay »

So far it was great stay in your resort, just a bit surprise i am not birthday and i got birthday in my room. But anyway Thank you.

Zainab B. Families - 28/08/2019 AccorHotels review

It was really good. My kids enjoyed all the facilities. It was a treat to stay there.

Zoe Families - 28/08/2019 AccorHotels review
« Amazing »

It was a pleasant stay at novotel.The staff is so helpful and friendly.Will come back again if there is a chance

Anonymous Business - 27/08/2019 AccorHotels review
« Great location but dated hotel with ponding issues »

An amazing location with great accessibility. However, better maintenance needs to be done for the rooms as well as the common areas which can be hazardous when there is heavy rain.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Customer, Thank you for taking the time to tell us about your experience at the Novotel Phuket Vintage Park Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Trithep Thoopprasart Assistant Room Division Manager Novotel Phuket Vintage Park Resort

Lujiyang Families - 27/08/2019 AccorHotels review
« I feel smile, warm and hapyy. »

The room is clean and tidy .The kids love the pool.The breakfast is delicious.but the smell outside room 3202 was terrible.

Carren Friends - 26/08/2019 AccorHotels review
« Good Experience & Service »

Very good service provided by the Hotel where an ambassador will be assigned to brief and explain on the hotel facilities and event take place. Quick check-in process and provide good welcome service. All the staffs are friendly and helpful. Excellent Job! Keep it up !

Lee Families - 25/08/2019 AccorHotels review
« nice pool and staff, worthy for family trip »

hotel staff are nice and helpful. pool is really great. however we saw some used plates on the corridor for 4 days, which is quite weird....

Geoffrey Solo - 25/08/2019 AccorHotels review
« Very Good Hotel in Great Location »

Great service. Friendly staff. Good breakfast Great large swimming pool

S. Families - 25/08/2019 AccorHotels review
« Not satisfactory »

Poor quality of menu and food. Terrible room service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Customer, Thank you for taking the time to tell us about your experience at the Novotel Phuket Vintage Park Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Trithep Thoopprasart Assistant Room Division Manager Novotel Phuket Vintage Park Resort

Couples - 25/08/2019 TripAdvisor review
« Bad Housekeeping »

The staff were friendly, the pool was large and inviting, though, full of children! Breakfast was very busy, apart from 8am or earlier. We used their Accor lounge a couple of evenings, the range of complimentary snacks was lovely, and drinks were 2 for 1. We ate dinner a couple of times, the food was good, though pricey, if you don't have Accorplus card. Our room was large and comfortable, with a bath tub and separate shower.We would have given a higher score, but the housekeeping service was rubbish. Their phones were always engaged or off the hook. Our room was done up before 2pm, only once in the four days we were there. The first day, we had to go to reception at 4pm to find out when they were, only then did someone come to do the service. A good hotel, if you are travelling with a family, not so good for a couple, wanting a quiet holiday.

Stephen S. Friends - 23/08/2019 AccorHotels review
« No Place Like (2nd) Home »

We have just recently completed a 3 month trip through Asia. We stayed at many varied places and cities on the trip but it was no simple coincidence that we chose our last destination to be the Novotel Vintage Park in Patong. You always keep the best to last. It has been our utmost pleasure to revisit each year as we have continued to do since it first opened in 2012. Its located just a short distance from all the right places in the area, be it 5 mins from Patong beach and a leisurely 10 mins to both Bangla Rd and Junceylong shopping center. All the rooms are spacious and all look out over the luxurious lagoon style swimming pools. An absolute reason the Novotel Vintage Park continues to shine is in a big way due to the staff who are exceptionally led by General Manager Nicolas Girard. He leads the way in instilling all the values that make the Novotel Vintage Park a place that people put at the top of the list when when planning an itinerary. As per usual from the moment we arrived we were in the capable hands of Miss Jane who continues to be beacon of positivism. Backing up Nicolas is Food and Beverage Manager Jeremy who is now into his second year. It was a pleasure to meet the new Head Chef, Philip and we look forward to see what his ideas in operation when we next return. You will see Philip walking around the breakfast area and he is happy to have a chat and get any feedback. Whilst I'm at it I must single out a person from the breakfast service staff who impressed me each day with his smile and warm greeting, as well as his above and beyond service, Mr Ikkyu. I encourage all to try out the onsite restaurant, The Square. Be it for lunch or dinner. Each night is a different theme night and guarantees to caters for all tastes. So, I highly encourage all, if you haven't yet tried out the Novotel Vintage Park, put it on your must stay list. Warmest regards to all the wonderful staff, see you in 2020. Gary (on behalf of Stephen, Yvette, Gary & Raj)Show less Date of stay: July 2019

Ajay G. Families - 22/08/2019 AccorHotels review
« Nice & comfortable stay , nice staff »

My family enjoy very much

Saif Families - 21/08/2019 AccorHotels review
« Memorable »

It was very nice staying with you overall the hotel is very good and the staff are very professional and helpful all the time and smiling. But the rooms are a bit old and needed more Maintenance on my own opinion and the break fast is the same every day no any changes got board from the breakfast at the end all we’re fine thanks you very much for the hospitality and my family enjoying a lot.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Customer, We very much appreciate your comments regarding your stay at the Novotel Phuket Vintage Park Resort. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. We also taken note regarding to the room maintenance and the breakfast. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you for your kind feedback, and we hope to see you again soon for another magnifier journey with us. Sincerely, Trithep Thoopprasart Assistant Room Division Manager Novotel Phuket Vintage Park Resort

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