Hotel - Mercure Hotel Kaiserhof Frankfurt City Center
Mercure Hotel Mercure Hotel

Mercure Hotel Kaiserhof Frankfurt City Center

3.5/5 1,371 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • Polish
    • Russian
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange

Leisure and activities

  • Fitness centre


  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00 - 23:00
    • Opening hours : Week-end 12:00 - 22:00

Business services

  • 8 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby


ALLIANZ1 km / 0.62 mi COMMERZBANK0.5 km / 0.31 mi DENIC0.1 km / 0.06 mi DEUTSCHE BANK0.5 km / 0.31 mi DZ BANK0.5 km / 0.31 mi HELABA0.8 km / 0.5 mi MORGAN STANLEY0.5 km / 0.31 mi WEST LB0.3 km / 0.19 mi
BAKER AND MC KENZIE0.6 km / 0.37 mi DEKA INVESTMENT0.3 km / 0.19 mi DEUTSCHE BAHN0.2 km / 0.12 mi DEUTSCHE BUNDESBANK0.3 km / 0.19 mi ECB0.3 km / 0.19 mi IHK1.1 km / 0.68 mi T SYSTEMS0.5 km / 0.31 mi

Exhibition and convention centre

MESSE FRANKFURT0.9 km / 0.56 mi

Your meetings and events

For your meetings and conferences, our hotel has a total of 8 different meeting rooms, ranging from 269 sq. ft. (25 m2) to 1614 sq. ft. (150 m2). All meeting rooms feature state-of-the-art conference technology and also have air-conditioning anda modern ventilation system. Our experienced staff are on hand to offer advice and support at any time when planning, organizing or hosting your event.

Mercure Hotel Kaiserhof Frankfurt City Center Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
AMSTERDAM 25 m2 2 m 0 0 8 0 0
BRÜSSEL 25 m2 2 m 0 0 10 0 0
LISSABON 50 m2 2 m 30 15 20 30 0
MAILAND 50 m2 2 m 30 15 20 30 0
MAILAND + LISSABON 100 m2 2 m 70 30 45 60 0
PARIS 75 m2 2 m 50 25 35 45 0
PARIS + ROM 150 m2 2 m 110 50 70 90 0
ROM 75 m2 2 m 50 25 35 45 0
    • Flipchart
    • Audio and video equipment
    • Day light
    • WIFI access
    • Airconditioned meeting room
    • Video equipment
    • Overhead projector

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 106 rooms

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 294 reviews

Our guest reviews for
Mercure Hotel Kaiserhof Frankfurt City Center

100% genuine reviews from our guests

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tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 1,371 reviews
Frank B. Couples - 14/05/2019 AccorHotels certified review
« Great »

Very nice location to downtown and the bahnhof. The staff were very helpful and the overall experience was great.

Kathe D. Solo - 13/05/2019 AccorHotels certified review
« A Very Quiet Nice Stay »

This hotel was very accommodating with my first visit to Germany. The staff was friendly and very helpful in meeting my needs. The breakfast was excellent and the bed was perfect. Thank you so much for a nice stay!

Jim Families - 12/05/2019 AccorHotels certified review
« Jim »

Very good

A W. Friends - 09/05/2019 AccorHotels certified review
« Lovely hotel »

Fabulous room and good location

Rudie Couples - 09/05/2019 AccorHotels certified review
« Great location very good breakfast »

Near the main railway station and good access to airport from there, you are in the middle of the city. Nice rooms. God service - reasonable priced. Breakfast is really outstanding with a great choice of food.

Gary K. Friends - 09/05/2019 AccorHotels certified review
« Very good »

Stayed the night Chelsea played Eintracht Frankfurt. Nice hotel and very good location

Roger W. Solo - 08/05/2019 AccorHotels certified review
« excellent location, comfortable quiet room, and friendly staff »

same as above. Olga at front desk check in was very helpful and friendly

William F. S. Solo - 08/05/2019 AccorHotels certified review
« Well situated, staff extremely helpful. Clean room. Breakfast buffet very good. »

A very pleasant hotel, extremely helpful staff. I have nothing critical to say about anything regarding my 3 night stay here. I would definitely stay here again if I visit Frankfurt again

Family - 08/05/2019 TripAdvisor review
« Great hotel »

Good location - nice modern rooms - great breakfast. Really close to the main railway station a reasonable priced clean hotel with one of the best breakfast I had in Europe. Nice helpful staff. Really easy to reach by train from Frankfurt airport

Anonymous Business - 04/05/2019 AccorHotels certified review
« Disappointing »

2 disappointing night: had to change room because the first one had no proper window, first hotel in my life with no room service, kings bed is two beds stuck together which easily separate when you move...

Joris Solo - 03/05/2019 AccorHotels certified review
« Very underwhelming »

Personnel at check in was friendly and welcoming and the lobby was very nice. However the rooms where a different story as they where badly maintained and cleaned. There where hairs in the bathtub, cobwebs in the corner of the ceiling, a lot of dust in the back of the wardrobe shelves and weird stains on the walls. Furthermore the room felt rundown and badly maintained. There was a lot of wear and tear on furniture, bits of paint missing and gaps between the carpet and the walls. To add to this the rooms had very harsh cold lighting. I’ve had better experiences at ibis budget!

Nuno A. Business - 02/05/2019 AccorHotels certified review
« Good experience »

It was just one night, the room was very clean and nice. The only complaint is the pillows not very comfortable.

Anonymous Business - 29/04/2019 AccorHotels certified review
« Perfect business hotel in the centre of Frankfurt »

Great 2 day stay for business . Reception top, rooms confortable & quiet. Breakfast ok

Anonymous Friends - 26/04/2019 AccorHotels certified review
« ok stay and room, but dirty towel »

when arriving in the room and wanted to wash my hands, I saw that there still was a dirty towel hanging in the bathroom under the sink.

Michael Business - 22/04/2019 AccorHotels certified review
« Great location for a short stay in Frankfurt »

Good hotel with bright reception lobby. Rooms good size with a very good selection of amenities, decent shower, AC. Reception staff very pleasant, polite and informative. Hotel Let down with a lack of bar and then usual Accor drink for Silver members.

Ray K. Business - 20/04/2019 AccorHotels certified review
« Excellent hotel with great staff »

Picked this property for its proximity to train station. Great facilities, and excellent staff.

Helmut Business - 17/04/2019 AccorHotels certified review
« Kaiserhof is a good hotel with very friendly staff »

Room for improvement: The wine bar in the executive lounge can be re-freshed more frequently - it looks like it's just done once a week.

Lena Business - 16/04/2019 AccorHotels certified review
« Lovely hotel, great lication »

There is a lot to like about the hotel, the front desk service is excellent, the decor and amenities too. The experience could only be improved in two big ways: The maitre d at breakfast was outright rude. When I came in she was eating in the kitchen. I had to go to ask her for filter coffee. She said 'yes' but 10min later there was still no coffee so I went to ask her again (she was not engaged elsewhere), she said 'yes' again but when I saw she made no effort I added "I need it now, please" she stormed into the kitchen, came back with the coffee a min later and was so rude as she gave it to me. No courtesy, no apologies. Noone knew how to use the fresh orange juice machine - but she never offered help, she just watched people struggle or ignored them. The other problem was the nice coffee machine in my room could not make coffee.

Jean Business - 14/04/2019 AccorHotels certified review
« Poor room, great breakfast »

Very small, unrefurbished room. No room service. However, friendly staff and wonderful breakfast.

Anonymous Families - 13/04/2019 AccorHotels certified review

Friendly and comfortable

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