Hotel - Mercure Hotel Kaiserhof Frankfurt City Center
Mercure Hotel Mercure Hotel

Mercure Hotel Kaiserhof Frankfurt City Center

4.0/5 320 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying

Leisure and activities

Catering

  • Breakfast

Business services

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Hotel location

Companies and event centres nearby

Company

ALLIANZ1 km / 0.62 mi COMMERZBANK0.5 km / 0.31 mi DENIC0.1 km / 0.06 mi DEUTSCHE BANK0.5 km / 0.31 mi DZ BANK0.5 km / 0.31 mi HELABA0.8 km / 0.5 mi MORGAN STANLEY0.5 km / 0.31 mi WEST LB0.3 km / 0.19 mi
BAKER AND MC KENZIE0.6 km / 0.37 mi DEKA INVESTMENT0.3 km / 0.19 mi DEUTSCHE BAHN0.2 km / 0.12 mi DEUTSCHE BUNDESBANK0.3 km / 0.19 mi ECB0.3 km / 0.19 mi IHK1.1 km / 0.68 mi T SYSTEMS0.5 km / 0.31 mi

Exhibition and convention centre

MESSE FRANKFURT0.9 km / 0.56 mi

Your meetings and events

For your meetings and conferences, our hotel has a total of 8 different meeting rooms, ranging from 269 sq. ft. (25 m2) to 1614 sq. ft. (150 m2). All meeting rooms feature state-of-the-art conference technology and also have air-conditioning anda modern ventilation system. Our experienced staff are on hand to offer advice and support at any time when planning, organizing or hosting your event.

Mercure Hotel Kaiserhof Frankfurt City Center Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
AMSTERDAM 25 m2 2 m 0 0 8 0 0
BRÜSSEL 25 m2 2 m 0 0 10 0 0
LISSABON 50 m2 2 m 30 15 20 30 0
MAILAND 50 m2 2 m 30 15 20 30 0
PARIS 75 m2 2 m 50 25 35 45 0
ROM 75 m2 2 m 50 25 35 45 0
MAILAND + LISSABON 100 m2 2 m 70 30 45 60 0
PARIS + ROM 150 m2 2 m 110 50 70 90 0
    • Flipchart
    • Audio and video equipment
    • Day light
    • WIFI access
    • Airconditioned meeting room
    • Video equipment
    • Overhead projector

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Our 4-star Superior Mercure Hotel Kaiserhof Frankfurt City Center offers you the choice between Standard and Superior Rooms, luxuriously furnished Privilege Rooms with double bed and spacious Privilege Suites.All of our 106 rooms are equipped with air conditioning, TV, mini-bar, safe and WIFI. One child aged up to 12 years can stay in their parents' room free of charge. Crib available on request.

  • 106 rooms
  • 106 non-smoking rooms
  • 2 family rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Turn down service
    • Air conditioning
    • Trouser press in room
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Direct dial telephone
    • Baby bed
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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See all our restaurants and bars
4.4/5 AccorHotels Rating 749 reviews

Our guest reviews for
Mercure Hotel Kaiserhof Frankfurt City Center

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating 320 reviews
J H. Business - 10/11/2019 Confirmed reviews AccorHotels
« Under-staffed »

The location was good, the room was nice and clean but the hotel was under-staffed. We were unable to get a drink in the bar as there was one staff member to run reception, the bar and room service.

Keun H. K. Families - 10/11/2019 Confirmed reviews AccorHotels
« one of the best place to rest at Frankfurt »

The hotel was located near by the Frankfurt Main station, so it was easy to find the hotel. The hotel host was kind enough to help us check in at the hotel room even though we arrived in the late hour.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Keun Ho K., We very much appreciate your comments regarding your stay at the Mercure Hotel Kaiserhof Frankfurt City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Scott Thaxton Operations Manager

W. Couples - 07/11/2019 Confirmed reviews AccorHotels
« location and Staff great room too small »

Staff were great and very helpful, location was perfect so we enjoyed staying in the hotel as it had many fine features but the room was too small for us with two long term suitcases. The room had too many chairs in it such that we had to store one suitcase in the bathroom under the basin. Refill of English Breakfast tea and Bath towels was also an issue but still loved staying there

Alan Couples - 05/11/2019 Confirmed reviews AccorHotels
« Centrally located and value hotel »

Good location only 5 mins walk from the train station and 10 mins to shops and old town. Lots of restaurants close by. Great choice for breakfast.

T F. Solo - 02/11/2019 Confirmed reviews AccorHotels
« Comfortable »

Comfy, good quality, decent value, good location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thomas F., We very much appreciate your comments regarding your stay at the Mercure Hotel Kaiserhof Frankfurt City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Scott Thaxton Operations Manager

Kati Business - 30/10/2019 Confirmed reviews AccorHotels
« Amazing hotel with a very good location »

Exemptionally nice rooms, very good breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Katalin R., We very much appreciate your comments regarding your stay at the Mercure Hotel Kaiserhof Frankfurt City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Scott Thaxton Operations Manager

Anonymous Solo - 29/10/2019 Confirmed reviews AccorHotels
« good location, feel secure, staff not friendly »

arrived really late with a lot of luggages, only 1 staff available, some help with moving the luggages up to the room was appreciated

Louise L. Friends - 28/10/2019 Confirmed reviews AccorHotels
« Service is Great »

Service was at the front desk was great. Very friendly staff and as an non-german speaking person, the english was very good. Very clean and modern Hotel. Rooms were small. Booked a 2 twin bed standard room, but the twin beds were next to each other (almost no different to a double bed). However, room was tidy and clean.

Pannamart Families - 26/10/2019 Confirmed reviews AccorHotels
« Best location and nice room »

The hotel is very convenient as it ‘s near HBF and the room is so comfortable with a big space.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pannamart B., We very much appreciate your comments regarding your stay at the Mercure Hotel Kaiserhof Frankfurt City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Scott Thaxton Operations Manager

S. Business - 19/10/2019 Confirmed reviews AccorHotels
« Early Check in »

Thanks for allow me for early check in after the long flight.

Alexis A. Business - 16/10/2019 Confirmed reviews AccorHotels
« Clean rooms and convenient location »

We appreciated the location of the hotel inside the city, which made it easy for us to get to where we needed to be, though the main train station nearby. The hotel itself was very good looking and clean. Our room was spacious and well equipped.

Fadi C. Business - 15/10/2019 Confirmed reviews AccorHotels
« Pleasant surprise great hotel »

Very relaxing Fantastic staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fadi C., We very much appreciate your comments regarding your stay at the Mercure Hotel Kaiserhof Frankfurt City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Scott Thaxton Operations Manager

Christina Solo - 15/10/2019 Confirmed reviews AccorHotels
« feeling welcomed »

I had a wonderful time being welcomed as family and was impressed with the comfort of the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christina D., We very much appreciate your comments regarding your stay at the Mercure Hotel Kaiserhof Frankfurt City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Scott Thaxton Operations Manager

Nari P. Friends - 15/10/2019 Confirmed reviews AccorHotels
« Great Location and friendly staff »

Only 3-5 minute walk from Frankfurt Main Station and also close to the historic centre. Staff were friendly and very helpful.

Frankfurt S. Couples - 14/10/2019 Confirmed reviews AccorHotels
« Nicely renovated »

We were offered an upgrade which was lovely. Pleasant and helpful staff. The room was tastefully decorated. A convenient location, just a short walk from the main train station, though in the red light area which might put some people off.

Our hotel has responded to the review
Our hotel has responded to the review

Dear jeffrey S., We very much appreciate your comments regarding your S. at the Mercure Hotel Kaiserhof Frankfurt City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Scott Thaxton Operations Manager

Anne K. Solo - 13/10/2019 Confirmed reviews AccorHotels
« Good location and nice hotel »

Room is a little bit small and it was not a deal for solo tourist. I love a interior design of this hotel , everything looks modern and useful. So its very happy to staying at your hotel.

Margaret M. Families - 13/10/2019 Confirmed reviews AccorHotels
« The staff was excellent, the breakfast delicious, hotel was very clean. Guest room rather small but clean. »

The front desk staff is very professional and the breakfast buffet is outstanding! Scott, the Operation Manager stopped by our table on the last day of our stay and inquired if we were enjoying trip and asked if our experience at the hotel was to our liking. We expressed that our experience was wonderful and we would return and recommend the hotel to friends and family when they travel to Frankfurt.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Margaret M., We very much appreciate your comments regarding your stay at the Mercure Hotel Kaiserhof Frankfurt City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Scott Thaxton Operations Manager

Peter Couples - 12/10/2019 Confirmed reviews AccorHotels
« Very Good Hotel Located By The Main Train Station »

Very modern and recently renovated hotel. Rooms are very comfortable and very well appointed. Staff are most helpful. The location is excellent. It is a five minute walk from the main train station and the main shopping street and the old town are within easy walking distance. There are many restaurants and bars in the area.

G. X. Friends - 11/10/2019 Confirmed reviews AccorHotels
« Very good »

Everything is good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Xiao Liang G., We very much appreciate your comments regarding your stay at the Mercure Hotel Kaiserhof Frankfurt City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Scott Thaxton Operations Manager

Jw Families - 07/10/2019 Confirmed reviews AccorHotels
« Good Hotel »

Hotel location is superb as it is near main station, shopping streets and easy access to major attractions and airport. Hotel itself is nicely decorated with Nespresso machine in the room and free drinks at the lobby. Hotel staffs are very helpful too. The only issue is some nearby streets are rather rowdy but the hotel itself is very safe.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jasmine W., We very much appreciate your comments regarding your stay at the Mercure Hotel Kaiserhof Frankfurt City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Scott Thaxton Operations Manager

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