Hotel - Novotel Krasnoyarsk Center
Novotel Hotel Novotel Hotel

Novotel Krasnoyarsk Center Hotel

4.5/5 159 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Pets allowed 800  RUB
  • 100% non-smoking hotel
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • YEMELYANOVO AIRPORT
  • Languages spoken at the hotel
    • German
    • English
    • Russian
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Cash machine

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 6 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
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Hotel location

Your meetings and events

Novotel Krasnoyarsk Center Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
DEMIRKHANOV 120 m2 0 m 80 55 30 40 0
DUBENSKIY 69 m2 3 m 70 30 30 50 0
HIKMET 240 m2 3 m 200 90 60 100 100
KHVOROSTOVSKIY 32 m2 3 m 18 10 14 10 0
MICRO 10 m2 3 m 0 0 6 0 6
SURIKOV 26 m2 3 m 18 10 10 10 0
    • Flipchart
    • Soundproof
    • Meeting room
    • Videoconferencing
    • Audio and video equipment
    • Office
    • Day light
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • Conference hotel

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 110 rooms

Our restaurants and bars

See all our restaurants and bars
4.6/5 AccorHotels Rating 1,445 reviews

Our guest reviews for
Novotel Krasnoyarsk Center

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 159 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Tatiana B. Business - 02/05/2019 AccorHotels certified review
« Great stay during my business trip »

Very comfortable hotel- excellent location, very clean, good service and good breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tatiana, Thank you for taking your time to share you experience regarding your stay in our hotel. We do appreciate your feedback because we strive to do our best to make you feel welcome and as comfortable as at home. We are happy to know that you had a pleasant stay in our hotel. Look forward to serving you again. Best regards, Kseniya Galkina Front Office Manager Tel.: +7 … 14 29 Email: H8…

P. Solo - 27/04/2019 AccorHotels certified review

Great!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Iliya, Thank you for taking your time to share you experience regarding your stay in our hotel. We do appreciate your feedback because we strive to do our best to make you feel welcome and as comfortable as at home. We are happy to know that you had a pleasant stay in our hotel. Look forward to serving you again. Best regards, Kseniya Galkina Front Office Manager Tel.: +7 … 14 29 Email: H8…

Pavel Business - 08/04/2019 AccorHotels certified review
« A good business hotel with an expected level of service and comfort, however, would try to emphasize the difference with the nearby Ibis hotel, located in the lower price range »

Everything was as I expected - good reception, good service? nice hotel. Only one minor thing - despite the fact that I do not watch TV, TV in my room did not work (I think it was just an expired batteries in remote control). Broken technic always reduces the impression of the hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pavel, Thank you for taking your time to share you experience regarding your stay in our hotel. We do appreciate your feedback because we strive to do our best to make you feel welcome and as comfortable as at home. We appreciate your comments as they will definitely help us to improve our service. Please accept our sincere apologies for the inconveniences caused. Look forward to serving you again. Best regards, Kseniya Galkina Front Office Manager Tel.: +7 … 14 29 Email: H8…

Anonymous Friends - 18/03/2019 AccorHotels certified review
« Wonderful clean hotel with exceptional customer service. »

Exceptional friendly customer service. Clean modern hotel, Great central location. Wonderful food in your restaurant. Friendly and helpful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Laverne, Thank you for taking your time to share you experience regarding your stay in our hotel. We do appreciate your feedback because we strive to do our best to make you feel welcome and as comfortable as at home. We are happy to know that you had a pleasant stay in our hotel. We appreciate your support and high evaluation of our service and staff. I will let my colleagues know your positive opinion. They will be very motivated. Look forward to serving you again. Best regards, Kseniya Galkina Front Office Manager Tel.: +7 … 14 29 Email: H8…

Igor Business - 17/03/2019 AccorHotels certified review
« Novotel »

very good hotel, clean, wifi worked. better choice of international TV channels wouldbe welcomed. Breakfast very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Igor, Thank you for taking your time to share you experience regarding your stay in our hotel. We do appreciate your feedback because we strive to do our best to make you feel welcome and as comfortable as at home. We are happy to know that you had a pleasant stay in our hotel. We appreciate your support and high evaluation of our service and staff. I will let my colleagues know your positive opinion. They will be very motivated. Look forward to serving you again. Best regards, Kseniya Galkina Front Office Manager Tel.: +7 … 14 29 Email: H8…

Anonymous Couples - 17/03/2019 AccorHotels certified review

Our room was very comfortable and we were impressed with how quiet the hall ways and our room was. Loved the quiet closing doors which makes total sense in a hotel but often is not the case. Our hotel was in a great central location with many amenities within walking distance. The continental breakfast was fantastic and had a huge assortment of foods. Front desk staff were courteous and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tracy, Thank you for taking your time to share you experience regarding your stay in our hotel. We do appreciate your feedback because we strive to do our best to make you feel welcome and as comfortable as at home. We are happy to know that you had a pleasant stay in our hotel. We appreciate your support and high evaluation of our service and staff. I will let my colleagues know your positive opinion. They will be very motivated. Look forward to serving you again. Best regards, Kseniya Galkina Front Office Manager Tel.: +7 … 14 29 Email: H8…

Ian Friends - 16/03/2019 AccorHotels certified review
« Incredible »

Very good staff - clean rooms - nice restaurant - would stay again!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ian, Thank you for taking your time to share you experience regarding your stay in our hotel. We do appreciate your feedback because we strive to do our best to make you feel welcome and as comfortable as at home. We are happy to know that you had a pleasant stay in our hotel. We appreciate your support and high evaluation of our service and staff. I will let my colleagues know your positive opinion. They will be very motivated. Look forward to serving you again. Best regards, Kseniya Galkina Front Office Manager Tel.: +7 … 14 29 Email: H8…

Clark Business - 07/12/2018 AccorHotels certified review
« Wouldn't stay anywhere else! »

All staff are great to deal with, especially the front desk team! Rooms are very comfortable. Restaurant is excellent quality. No complaints at all.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Clark, We very much appreciate your comments regarding your stay at the Novotel Krasnoyarsk Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kseniya Galkina Front Office manager

Anonymous Solo - 28/11/2018 AccorHotels certified review

Good, but some areas to address. Excellent - hotel was called to assist with taxi from the airport. Very prompt and helpful service Poor - no complimentary drink recognition of Platinum member or upgrade

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., Thank you for taking your time to share you experience regarding your stay in our hotel. We do appreciate your feedback because we strive to do our best to make you feel welcome and as comfortable as at home. I would like to mention that the privileges of the loyalty program participant are provided directly to the loyalty program participant during staying at the hotel. In this dates your wife stayed at the hotel without you. That is why privileges were not delivered. But in spite of the rules as a regular and loyalty guest, we award points to your card for your wife’s staying. Look forward to serving you again. Best regards, Kseniya Galkina Front Office Manager Tel.: +7 … 14 29 Email: H8…

Angela A. Business - 09/11/2018 AccorHotels certified review
« Lovely hotel »

Service in the dining room (evening ) very slow !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Angela, Thank you for taking your time to share you experience regarding your stay in our hotel. . We appreciate your comments as they will definitely help us to improve our service. Look forward to serving you again. Best regards, Kseniya Galkina Front Office Manager Tel.: +7 … 14 29 H8…

Mikhail Business - 10/09/2018 AccorHotels certified review
« Thank you! »

Great as usual. Thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mikhail, We are thrilled that you enjoyed! Thank you for taking the time to review and we hope to see you again soon. Best regards, Aina Dadueva Quality Manager Mob.: +7 … 60 70 Email: H8…

Mikhail Business - 02/09/2018 AccorHotels certified review
« Hotel without the proper working air-condition »

In the first room air-condition did not work. After second call to the reception the technician was send, but he knew that a/c does not work. Receptionist did not want to change the room. Even I paid for the hotel from day before arriving at 5:30 in the morning. Only at 8:45 I've got the key from the new room (upgraded) where a/c worked slow slow, for 5% about...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mikhail, Thank you for taking your time to share you experience regarding your stay in our hotel. We do apologize for any inconvenience you met. Your comments will definitely help us to improve our service. Let me please comment that during your early check in we had lack of available rooms. That is why our team members could not move you to another room just after your request. However, as soon as the new room was inspected, they provided it to you. Moreover, you got a complementary upgrade to the Executive room. Regretfully, your stay did not meet your expectations and you were not satisfied with our service provided. Thank you again for sharing your concerns and allowing us the opportunity to ensure that your next visit will be a more positive and pleasant one. Look forward to serving you again. Best regards, Aina Dadueva Quality Manager Tel.: +7 … 14 00 Fax: +7 … 14 01 Mob.: +7 … 60 70 Email: H8…

Joz Couples - 18/08/2018 AccorHotels certified review
« Very comfortable hotel »

We only stayed for one night but wished we had stayed more. Room had everything, minibar, kettle, coffee machine and great toiletries!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking your time to share you experience regarding your stay in our hotel. We do appreciate your feedback because we strive to do our best to make you feel welcome and as comfortable as at home. We are happy to know that you had a pleasant stay in our hotel. We appreciate your support and high evaluation of our service and staff. I will let my colleagues know your positive opinion. They will be very motivated. Look forward to serving you again. Best regards, Kseniya Galkina Front Office Manager Tel.: +7 … 14 29 Fax: +7 … 14 01 Email: H8…

Alexei Business - 28/05/2018 AccorHotels certified review
« overall very satisfied with one issue »

Overall was great! Really liked it. There was an issue on May 23 in the evening at the restaurant. It was quite busy with very limited staff, I was waiting to take order from me then waited for a salad I order for half hour and got wrong salad after waiting all this time. On other days service was much better.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alexey, Thank you for taking your time to share you experience regarding your stay in our hotel. Please let me apologize for the inconvenience you experienced with your visit to the restaurant. Please rest assured that we are doing our utmost to make sure that the service will be perfect to for your future stay. We credited additional 1000 points on your Le Club Accorhotels account as a compensation. Look forward to serving you again. Best regards, Aina Dadueva Quality Manager Tel.: +7 … 14 00 Fax: +7 … 14 01 Mob.: +7 … 60 70 Email: H8…

Mkt_germany Business - 27/05/2018 AccorHotels certified review
« For this visit the best choise »

I spent around two weeks in Krasnoyarsk for business. I was in different hotels before and was surprised of this kind of standard. All peoples were helpful so I feeled more than welcome. Will come back with the visit.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking your time to share you experience regarding your stay in our hotel. We do appreciate your feedback because we strive to do our best to make you feel welcome and as comfortable as at home. We are happy to know that you had a pleasant stay in our hotel. We appreciate your support and high evaluation of our service and staff. I will let my colleagues know your positive opinion. They will be very motivated. Look forward to serving you again. Best regards, Aina Dadueva Quality Manager Tel.: +7 … 14 00 Fax: +7 … 14 01 Mob.: +7 … 60 70 Email: H8…

Ksenia K. Business - 09/04/2018 AccorHotels certified review
« Lack of Supplied Hygienic Items »

Thank you very much for your service. Unfortunately, having arrived late to the hotel (approx. 23:30) I could not find in the room bathrobe, tooth brush and tooth paste, and body lotion. That was my second stay in Novotel Krasnoyarsk and the second time I had to request these items by contacting the front desk. Considering the price per pax/day, I strongly recommend you to put all these items to the room prior to a guest's arrival. Thank you for the cooperation! Regards, Ksenia.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ksenia, Thank you for taking your time to share you experience regarding your stay in our hotel. We do appreciate your feedback because we strive to do our best to make you feel welcome and as comfortable as at home. Please let me apologize for the inconvenience you experienced with your accommodation. Please, let me explain our standards to make this topic clear for you. According to Novotel brand standards, in the rooms of the Standard category, the following guest accessories should be presented: shampoo, shower gel, soap. Also you will always find slippers, a shoe horn, a shoe sponge, a shower cap and a sewing kit in the room. But as you mentioned, all additional guest amenities are available free of charge on request at the front desk at any time. The expanded set of guest accessories is presented by standards in the rooms of higher categories, which in Novotel Krasnoyarsk Center are Business Comfort and Suite. So, in these room types are additionally presented bathrobes, dental, shaving, cosmetic sets, comb, as well as hair conditioner and body lotion. We hope that this information will help to clarify some of the features of the Novotel brand. Nevertheless, I would like to inform you that we have added a note to your profile in our program with the comments about your preferences. This information will help us to provide you more personalized service in the future. Look forward to serving you again. Best regards, Aina Dadueva Quality Manager Tel.: +7 … 14 00 Fax: +7 … 14 01 Mob.: +7 … 60 70 Email: H8…

Rt Business - 25/03/2018 AccorHotels certified review
« Excellent! »

Very clean and hospitable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RT, Thank you for taking your time to share you experience regarding your stay in our hotel. We are delighted to read that you enjoyed your stay with us. Your satisfaction is a great source of motivation for our team and I had a lot of pleasure to share your comment with my colleagues. Look forward to serving you again. Best regards, Aina Dadueva Quality Manager Tel.: +7 … 14 00 Fax: +7 … 14 01 Mob.: +7 … 60 70 Email: H8…

Alex S. Business - 24/03/2018 AccorHotels certified review
« Excellent »

Everything was nice and comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alex, Thank you for taking your time to share you experience regarding your stay in our hotel. We do appreciate your feedback because we strive to do our best to make you feel welcome and as comfortable as at home. We are happy to know that you had a pleasant stay in our hotel. Look forward to serving you again. Best regards, Aina Dadueva Quality Manager Tel.: +7 … 14 00 Fax: +7 … 14 01 Mob.: +7 … 60 70 Email: H8…

Denys Business - 10/03/2018 AccorHotels certified review

Excellent!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Denys, Thank you for taking your time to share you experience regarding your stay in our hotel. We do appreciate your feedback because we strive to do our best to make you feel welcome and as comfortable as at home. We are happy to know that you had a pleasant stay in our hotel. Look forward to serving you again. Best regards, Aina Dadueva Quality Manager Tel.: +7 … 14 00 Fax: +7 … 14 01 Mob.: +7 … 60 70 Email: H8…

Sergey Business - 08/03/2018 AccorHotels certified review
« Lovely hotel with a great services provided »

It was not my first experience with Krasnoyarsk Novotel but the only thing I would be back again and again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sergey, Thank you for taking your time to share you experience regarding your stay in our hotel. We do appreciate your feedback because we strive to do our best to make you feel welcome and as comfortable as at home. We are happy to know that you had a pleasant stay in our hotel. We appreciate your support and high evaluation of our service and staff. Look forward to serving you again. Best regards, Aina Dadueva Quality Manager Tel.: +7 … 14 00 Fax: +7 … 14 01 Mob.: +7 … 60 70 Email: H8…

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