Hotel - ibis Itu Plaza Shopping
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Itu Plaza Shopping Hotel

4.0/5 505 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Best price guarantee How it works?
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Paid Parking
    • Paid Parking
    • Public outdoor parking
    • Paid Parking (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • One dog weighing up to 22 lbs (15 kg) is allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early Check in from 9AM (Paying)
    • Late check-out up to 3pm (Paying)
  • Shoe shine machine


  • Breakfast
  • 1 bar(s)

Business services

  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

  • 126 rooms
  • 100% non-smoking hotel
  • 7 rooms for people with reduced mobility
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Bathroom doors 32 inches wide
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 3,776 reviews

Our guest reviews for
ibis Itu Plaza Shopping

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 505 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Luiz C. Business - 06/10/2019 AccorHotels review
« Show »


Luiz A. D. M. A. Business - 01/10/2019 AccorHotels review
« otimo »

recepcionistas extremamente educadas

Dinah S. O. Friends - 08/09/2019 AccorHotels review
« It was a good moment »

I went to a wedding and a friend of mine recommended the Ibis Hotel. We only stayed one night, but we're very well received, the receptionists are kind and we also like breakfast. It was a good experience!

Anonymous Couples - 08/09/2019 AccorHotels review
« Overnight afte4r a wedding »

It was OK. Attended the purpose

Krt Business - 23/08/2019 AccorHotels review
« Was nice experience »

Was really good. Good juice. Really like the proximity to mall and city centre Orange was not good. Something to improve. Also tea what I wanted second day was no more . They didn't replenish even on 3rd day.

Ricardo R. Couples - 24/06/2019 AccorHotels review
« It was nice, only the inconvenience was the smoking area was in front of one of the entrance . »

To be perfect move the smoking area to a place little far from the entrance.

Marcos L. T. R. Friends - 18/06/2019 AccorHotels review
« Honest place to stay »

I was in a party in Itu. Needed a one night stay. Ibis is perfect. It offers all you need in an honest manner. No luxury, but everything is adequate. Perfect for my needs at the time

Marcos A. M. Business - 17/06/2019 AccorHotels review
« Good »


Marcelo Solo - 12/06/2019 AccorHotels review
« IBIS ITU - A great surprise for me »

Compared to other hotels of the same network I've been this one is above average. The employees' attention, the room housekeeping, cleanness, and the hotel location are great features of this unit.

Not E. M. Solo - 09/06/2019 AccorHotels review
« Verify E-mail Addresses »

I am not Mrs. Edneia M. and therefore I can not rate her overall experience. I believe she gave you the wrong e-mail address for herself.

Jefferson F. Business - 06/06/2019 AccorHotels review
« Practical staying »

proximity with mall is usefull, I had problems when oppening room door locker, changed room

Family - 05/06/2019 TripAdvisor review
« Comfort »

Unfortunately at 03:00am I had to go down to get blankets for my son because it not had in the room, and the phone was not working I had to call from the cell phone to the hotel. I suggest leaving the blankets in the room, or even because of economy, at least offer at checkin time.

Ejsr Business - 03/06/2019 AccorHotels review
« Good experience at a good rate »

Good experience at a good rate

José H. M. Business - 18/04/2019 AccorHotels review
« Regular »

The bad os not confortable The chair is not confortable The breakfast is weak I did not enjoyed my time on Ibis Itu

Our hotel has responded to the review
Our hotel has responded to the review

Olá José Henrique! Agradecemos por dedicar seu tempo para avaliar nosso hotel. Lamentamos que nosso serviço não tenha atingido às suas expectativas. Sua opinião é fundamental para podermos melhorar nossos serviços. Mais uma vez agradecemos seus comentários. Att, Barbara Sasakura Gerência E-mail: h8… Telefone: (1…

Rafael A. C. Couples - 17/04/2019 AccorHotels review
« Could be better »

Nobody told me the number of the reception, when I tried to dial the number that is on the room did not work, I had to call the external number. When I requested an additional pillow, the receptionist told me it was not possible to bring it to my bedroom since he was alone there, I would have to pick it up by myself. I did not like this approach, it could be better

José A. Business - 17/04/2019 AccorHotels review
« atende as expectativas »

Boa estrutura de hospedagem que utilizo semanalmente

Felippe R. Business - 10/04/2019 AccorHotels review

Improvement Suggestions: 1) There are no locker on the bathroom's doors. 2) Lack of varieties in the TV Cable.

Joe Business - 03/04/2019 AccorHotels review

The front desk were amazing, very accommodating and refreshing to be able to communicate in english.

Anderson Business - 15/02/2019 AccorHotels review


Thiago S. Couples - 12/02/2019 AccorHotels review
« The checkin process was awful »

Unfortunately, when I arrived a couple of people (exactly 3 other people) arrived together. Each checkin was taking at least 30 minutes... In my opinion it was too much time for a simple checkin.

Our hotel has responded to the review
Our hotel has responded to the review

Hello, Mr. S.! Thank you for taking the time to tell us about your experience at the ibis Itu Plaza Shopping. I am sorry that your experience did not meet your expectations. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate for your feedback, and we hope you will give us the opportunity to better serve you in the near future. Sincerely, Jaqueline Watanabe Supervisor E-mail: h8… Telefone: (1…

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