Hotel - The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels
Sans marque Hotel Sans marque Hotel

The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels

4.0/5 1,781 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • NGURAH RAI INTERNATIONAL AIRPORT
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • Late Check Out
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Pool
  • Fitness centre
  • Massage  (Nearby)
  • Babysitting on request

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 3 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Your meetings and events

The hotel has one meeting room totaling 1,033 sq. ft (96 m²) located near the Business Centre and Front Desk which can be split into two meeting rooms. Total capacity: theater style 60 pax; U Shape 36 pax; block table 30 pax.

The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BOB & LOUISE 88 m2 2 m 50 30 30 40 40
OLO 96 m2 2 m 75 25 30 42 30
BANJAR 564 m2 5 m 300 55 75 200 150
    • Screen
    • Flipchart
    • Audio and video equipment
    • Videoconferencing
    • Podium
    • Syndicate rooms
    • Video equipment
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Blending modern Bali influences with a nautical theme inspired by the mythical Riva Boat, the décor emphasizes the notion of East-meets-West: mixing traditional Bali culture with the French culture of the AccorHotels brand, providing design and comfort.The Junior Suite, Suite and Sea-Front Suites all feature unique Balinese names and reflect distinct aspects of culture and history. This, in addition to the amenities and dedicated service, will ensure a memorable stay.

  • 159 rooms
  • 159 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Radio in room
    • WIFI in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • Automatic temperature control
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars
4.3/5 AccorHotels Rating 5,775 reviews

Our guest reviews for
The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,781 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Friends getaway - 12/09/2019 TripAdvisor review
« Very good Hotel »

Super friendly staff, breakfast great, room very nice but is showing some use and should be updated, especially the toilet and the shower are old and could use an update. Location right on the beach but you have to like "the party feeling - very lively suroundings.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Megge59, We would like to thank you for choosing to stay with us during your visit to Bali and for sharing your comments with us. Your comment had reached us and we will communicate these matters with our team for our improvement, for a better future service and products. Waiting to welcoming you again in the near future. Kind regards, Management

Jacobus Couples - 10/09/2019 AccorHotels review
« Excellent service »

Excellent service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.Koos, We thank you for your comments and highly positive contribution about our hotel. Our service is to ensure that all of our guest will experience every moment of personalized with us, which you obviously experienced and enjoyed. We wish to have the pleasure to welcome you back in the near future. Kind regards, Management

T. F. Y. Families - 10/09/2019 AccorHotels review
« Noisy room but convenient to beach. »

The room is noisy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.T., We thank you for your comments and highly positive contribution about our hotel. We agree that it can be noisy at times in the heart of Kuta. We will make sure that for your next visit we will choose a room as far from the street as possible. We wish to have the pleasure to welcome you back in the near future. Kind regards, Management

Vitaliy Y. Couples - 09/09/2019 AccorHotels review
« Wonderful »

Fantastic

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr/s.K., We thank you for your comments regarding your recent stay at The Kuta Beach Heritage Hotel. It is with a great pleasure that we have accepted your compliments toward us. Your satisfaction is the best reward for our team to strive the best quality of service. We hope your next visit will be as pleasant as the previous one. Kind regards, Management

Solon Couples - 09/09/2019 AccorHotels review
« I had a great time at the Kuta Beach Heritage Hotel »

The room was clean. Room service was good. The facilities were good. The pool was nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.Solon, We thank you for your comments regarding your recent stay at The Kuta Beach Heritage Hotel. It is with a great pleasure that we have accepted your compliments toward us. Your satisfaction is the best reward for our team to strive the best quality of service. We hope your next visit will be as pleasant as the previous one. Kind regards, Management

Kathleen A. Couples - 08/09/2019 AccorHotels review
« Kathleen A. »

We have stayed at the Heritage Hotel before. The first day we arrived we noticed the Mattress Protector was very badly stained. The cleaners were outside of the room and we showed them the stains, when we came back to the Room the linen was all changed. We told the Receptionist at the front desk, she obviously didn't know what we said because she started laughing. Apart from this episode, we thoroughly enjoyed our stay at the Heritage. It is smack in the middle of everything and right opposite the Beach. Good Buffet Breakfast and lovely Staff. We definately stay here again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms.B., First and foremost, we would like to say thank you for your comment regarding to your memorable stay with us at Kuta Beach Heritage. However, we will take action to improve some areas which come to your concern. I have shared with department concerned I hope you will allow us the opportunity to serve your future visit and we are looking forward to welcome you back at our hotel in the future.

Pratham Couples - 08/09/2019 AccorHotels review
« Good Location with good service. »

I had good time at the hotel. The staff was very helpful and took utmost care in everything I requested. Holiday well spent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.S., We thank you for your comments and highly positive contribution about our hotel. Our service is to ensure that all of our guest will experience every moment of personalized with us, which you obviously experienced and enjoyed. We wish to have the pleasure to welcome you back in the near future. Kind regards, Management

Hien Couples - 06/09/2019 AccorHotels review
« Good »

Good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.Hien, Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. Wonderful to see you had such a great experience with us. Look forward to welcoming you back again soon. Kind regards, Management

Khairil H. Z. Friends - 05/09/2019 AccorHotels review
« Great hotel with excellent staff and location »

When we arrived, we were sceptical of the hotel because the outside of the hotel looked like a normal place with shops on the ground floor. But when we reached the lobby, we find that it was interesting with the Nautical theme. The staff were superb and the room were the star of the hotel. For a really good price, the rooms were huge and the bed were simpul awesome.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.Z., We thank you for your comments regarding your recent stay at The Kuta Beach Heritage Hotel. It is with a great pleasure that we have accepted your compliments toward us. Your satisfaction is the best reward for our team to strive the best quality of service. We hope your next visit will be as pleasant as the previous one. Kind regards, Management

Patricia M. Couples - 04/09/2019 AccorHotels review
« money not wasted »

My first time in this hotel and was satisfied with my overall experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms.A., We thank you for your comments regarding your recent stay at The Kuta Beach Heritage Hotel. It is with a great pleasure that we have accepted your compliments toward us. Your satisfaction is the best reward for our team to strive the best quality of service. We hope your next visit will be as pleasant as the previous one. Kind regards, Management

J K. Solo - 04/09/2019 AccorHotels review
« Great location for easy access to and from the airport as well as shopping and hitting the beach. It's an ideal.location. »

The breakfast and dining experiences were wonderful. The variety of foods and attentive service was great. The pool was well maintained and the views spectacular. The rooms were a nice surprise..like new with a comfy bed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.k., We thank you for your comments regarding your recent stay at The Kuta Beach Heritage Hotel. It is with a great pleasure that we have accepted your compliments toward us. Your satisfaction is the best reward for our team to strive the best quality of service. We hope your next visit will be as pleasant as the previous one. Kind regards, Management

Tony Couples - 04/09/2019 AccorHotels review
« Great »

Very pleasant

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.S., Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. Wonderful to see you had such a great experience with us. Look forward to welcoming you back again soon. Kind regards, Management

Jennyfer E. Families - 04/09/2019 AccorHotels review

It’s ok

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. E., Thank you for taking the time to provide this feedback. Your comment had reached us and we will communicate these matters with our team for our improvement, for a better future service and products. Waiting to welcoming you again in the near future. Kind regards, Management

Nancy Families - 04/09/2019 AccorHotels review
« Good »

Room not so clean. Outside of the room door is not ventilated, so smell not good. Receptionist service is very good, they are polite and enthusiastic, service experience very good. Food not bad, maybe can do some better.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms.S., We would like to thank you for choosing to stay with us during your visit to Bali and for sharing your comments with us. Your comment had reached us and we will communicate these matters with our team for our improvement, for a better future service and products. Waiting to welcoming you again in the near future. Kind regards, Management

Win Families - 04/09/2019 AccorHotels review
« Nice »

Good location and room.. One thing annoying is the music sound from somewhere at night still can be heard inside the room. And I think the room is a little too dark for me

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.Winardi, We thank you for your comments and highly positive contribution about our hotel. We agree that it can be noisy at times in the heart of Kuta. We will make sure that for your next visit we will choose a room as far from the street as possible. We wish to have the pleasure to welcome you back in the near future. Kind regards, Management

Nica Couples - 03/09/2019 AccorHotels review
« Great service but rooms are outdated »

After waiting for our room for a few hours we were upgraded to the best room and view so The service was fantastic but the room was average, the toilet and shower really smelt and was super dirty to the point we put bath mats down in a trail to the toilet. Breakfast was good, bed was super comfy and the view was incredible. Overall for the price we paid it was average.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms.R., Thank you for taking the time to provide this feedback. Please allow me to apologise for your discomfort as a result of smell in the room. I have raised your concerns with our department concerned to address accordingly and prevent future occurrences. Thank you for bringing the above to our attention and hope we might be able to welcome you back and provide you with a more seamless experience. Kind regards Management

Lynn Couples - 03/09/2019 AccorHotels review
« Overall Review »

All staff were very friendly & very ready to answer enquiries. Upon indicating it's my anniversary in the hotel booking comments, the hotel staff actually prepared a welcome dessert with a "Happy Anniversary" note. The room was also very spacious which I totally did not expect & the room was very clean. The only setback was there's no ironing board in the room & available upon request only. The spa & massage facilities were also very minimal though. The hotel was also very accessible to malls & food.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs.H., Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. Wonderful to see you had such a great experience with us. Look forward to welcoming you back again soon. Kind regards, Management

Anonymous Solo - 02/09/2019 AccorHotels review
« Wont stay again »

I use a 3rd party app and check in goes smoothly. I download your app and become a member, you send me 100 emails ask me to check in and as ise a time, then on arrival it's not ready, tell me a new time and still not ready at that new time. First impressions are everything. You failed

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.C., First and foremost, we would like to convey our apologies for some services which are not meeting your expectation. All improvements needed have been raised to all departments concern. We will take immediate action to improve the details. Thank you for bringing the above to our attention and hope we might be able to welcome you back to The Kuta Beach Heritage Hotel and provide you with a more seamless experience. Kind regards, Management

I. Families - 02/09/2019 AccorHotels review
« Excellent hotel »

Breakfast is very delicious Room is big and there is bathup Beautiful view in swimming pool Recommended hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms.I., Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. Wonderful to see you had such a great experience with us. Look forward to welcoming you back again soon. Kind regards, Management

Family - 01/09/2019 TripAdvisor review
« Almost Perfect »

The location was very accesible. We request to change our room because our room was under the restaurant and it was noisy. But overall the service and place was perfect. We enjoyed our stay in kuta beach heritage hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Connector46602654759, Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. Wonderful to see you had such a great experience with us. Look forward to welcoming you back again soon. Kind regards, Management

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
Your loyalty is rewarded
Le Club AccorHotels
Not participating hotel As a {{fidelityCard}} member Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates