Hotel - The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels
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The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels

4.0/5 1,742 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • NGURAH RAI INTERNATIONAL AIRPORT
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • Late Check Out
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Pool
  • Fitness centre
  • Massage  (Nearby)
  • Babysitting on request

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 3 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Your meetings and events

The hotel has one meeting room totaling 1,033 sq. ft (96 m²) located near the Business Centre and Front Desk which can be split into two meeting rooms. Total capacity: theater style 60 pax; U Shape 36 pax; block table 30 pax.

The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BOB & LOUISE 88 m2 2 m 50 30 30 40 40
OLO 96 m2 2 m 75 25 30 42 30
BANJAR 564 m2 5 m 300 55 75 200 150
    • Screen
    • Flipchart
    • Audio and video equipment
    • Videoconferencing
    • Podium
    • Syndicate rooms
    • Video equipment
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 159 rooms

Our restaurants and bars

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See all our restaurants and bars
4.3/5 AccorHotels Rating 5,512 reviews

Our guest reviews for
The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels

100% genuine reviews from our guests

Find out more
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4.0/5 TripAdvisor Rating 1,742 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Wahyono G. Couples - 20/06/2019 AccorHotels certified review
« Great stay »

The wi-fi sucked. But other than that, it was a VERY good stay. Food was excellent. View was beautidul. Room was clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.Wahyono, We would like to thank you for choosing to stay with us during your recent visit to Bali and for sharing your comments with us. Your wifi comment had reached us and we will communicate these matters with our team for our improvement, for a better future service and products. Waiting to welcoming you again in the near future. Kind regards Management

Rob S. Solo - 20/06/2019 AccorHotels certified review
« Great »

Overall quality and service was great. Lack of attention to detail in cleaning was typical of Bali. Architectural features create difficulty but bathroom and toilet edges decidedly grotty. Maybe a car detailer could do a job on these rooms after 6 years.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr,Robert, We would like to thank you for choosing to stay with us during your recent visit to Bali and for sharing your comments with us. Your comment had reached us and we will communicate these matters with our team for our improvement, for a better future service and products. Waiting to welcoming you again in the near future. Kind regards Management

Tria Couples - 18/06/2019 AccorHotels certified review

It was my first stay in your property, i stayed for two nights on my holiday in Bali. overall it was good. All Front Office & restaurant Staff are very friendly and super helpful (too bad couldn't remember their names..shout out to the bellman who helped us with our luggage, the soup stall boy & the restaurant cashier on June 14&15) Wide variety for breakfast, and traditional live music performance during breakfast time was perfect! Though I do hope you can provide bigger slice for the pork bacon which tasted good, perfect texture. Pool area was nicely designed, but the huge ship on the center of the lobby was a little bit awkward. Old photos decorations along the hallway was nice. Room cleanliness was ok, hopefully we could get better room without big pillar in front of our bed next time and you need to fix the mirror frame near the room entrance it was almost off the wall. Last but not least, since your hotel is accessible from some entrances, I hope you can improve by adding security guards. Thank you and I'll definitely will come back soon!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ibu Triastuti, We were very pleased to read that you enjoyed your stay in our property and highly positive contribution about our hotel. Your kind words have been passed to our team. Your comment had reached us and we will communicate these matters with our team for our improvement, for a better future service and products. We hope your next visit will be as pleasant as the previous one and we look forward to your welcoming you on your next visit Kind regards Management

Julius S. Families - 17/06/2019 AccorHotels certified review
« Convenience Hotel »

The room was very good. Service excellent and the food is delicious

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.Julius, We thank you for your comments regarding your recent stay at The Kuta Beach Heritage Hotel. It is with a great pleasure that we have accepted your compliments toward us. Your satisfaction is the best reward for our team to strive the best quality of service. We hope your next visit will be as pleasant as the previous one. Kind regards Management

Aaditya Families - 16/06/2019 AccorHotels certified review
« Good room with sea view, but below the balcony was a Resturant chimney directly facing us. Otherwise very nice and big room. They updated us to a bigger room. »

Good room with sea view, but below the balcony was a Resturant chimney directly facing us. Otherwise very nice and big room. They updated us to a bigger room. Very good staff and concierge was very helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Aaditya, We thank you for your comments and highly positive contribution about our hotel. Our service is to ensure that all of our guest will experience every moment of personalized with us, which you obviously experienced and enjoyed. We wish to have the pleasure to welcome you back in the near future. Kind regards Management

C M. Friends - 16/06/2019 AccorHotels certified review
« Good Location for those wanting to be close to the action »

The collection from the airport was efficient with a friendly driver who assisted us with our luggage and gave us some helpful information during our drive to the hotel. On arrival at the hotel we were advised that only 1 room was ready and we found out that the other room although booked as a twin had been upgraded to a king room - unfortunately this wasn't going to be suitable as the room was being shared by 2 ladies who had only met each other during the holiday so weren't wanting to share a bed. This is an issue that I have come across not only at this hotel but at a number of others throughout Asia - the allocation of twin beds particularly in the higher category of rooms seems to be very limited. I would suggest that more rooms in the higher category be outfitted with twin beds as more and more people who would like to have a higher category room are travelling together that are not couples and would like to have the ability to have good standard twin bed accommodation. My husband and I however were given a magnificent upgrade to a sea view suite and our room was ready for us on arrival so our friends left their bags in our room and we headed out. The hotel is in a good position within easy walking distance to a number of shopping areas both markets and shopping malls with departments stores and boutique shops. There are plentiful restaurants and bars with poppies lane being right beside the hotel. This might not be seen as an advantage to some so if you don't like any noise at night this hotel might not be the right fit for you. The upgraded room overlooked Kuta beach across the road and it had a large balcony. The room was well set out with a large bedroom with en-suite, separate lounge area with a 2nd toilet. The ensuite had twin basins a large bathtub with separate shower and toilet. There was a good sized wardrobe with room safe. Breakfast was excellent with lots of choice - there was an egg station and a noodle station - staff were quick to provide coffee and tea choices and my requested green tea with ginger was quickly provided. Food qaulity was very high standard. We ate at the hotel restaurant and we found the food to be tasty particularly the pork ribs. Staff were efficient and friendly and the view is very good from the roof top restaurant. All round it was a good stay with a good location perfect for our last few days to do shopping prior to heading back to Australia

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms.M., We were very pleased to read that you enjoyed your stay in our property and highly positive contribution about our hotel. Your kind words have been passed to our team. We will take action to improve some areas which come to your concern. I have shared with department concerned We hope your next visit will be as pleasant as the previous one and we look forward to your welcoming you on your next visit Kind regards Management

Me L. Friends - 15/06/2019 AccorHotels certified review
« Great »

Everything great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.Paak, Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. Wonderful to see you had such a great experience with us. Look forward to welcoming you back again soon. Kind regards Management

Nabil S. Couples - 14/06/2019 AccorHotels certified review
« A great getaway in the busy center of Kuta Beach »

The staff were very helpful and friendly. Rooms spacious and comfortable. Beds are large and comfortable as well. Hotel's location is awesome in the center of Kuta Beach.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.Nabil, We thank you for your comments regarding your recent stay at The Kuta Beach Heritage Hotel. It is with a great pleasure that we have accepted your compliments toward us. Your satisfaction is the best reward for our team to strive the best quality of service. We hope your next visit will be as pleasant as the previous one. Kind regards Management

E. Families - 14/06/2019 AccorHotels certified review
« I’m Happy stay here »

Overall, I feel comfy stayed here, the location, the breakfast, the staff and overall it is good hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.E., We thank you for your comments regarding your recent stay at The Kuta Beach Heritage Hotel. It is with a great pleasure that we have accepted your compliments toward us. Your satisfaction is the best reward for our team to strive the best quality of service. We hope your next visit will be as pleasant as the previous one. Kind regards Management

Arief Families - 11/06/2019 AccorHotels certified review
« Not well maintained »

Water flow in Lavatories are stuck. Shower door cannot closing well

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.K., Thank you for taking the time to provide this feedback. We will take action to improve some areas which come to your concern. I have shared with department concerned I hope you will allow us the opportunity to serve your future visit and we are looking forward to welcome you back at our hotel in the future. Kind regards Management

Peter R. B. Couples - 10/06/2019 AccorHotels certified review
« Superb service & a fabulous location at Heritage Kuta Beach »

We stayed 3 nights in an Executive King suite thanks to an upgrade from Accor’s membership program. From the exemplary checkin staff - kudos here to Osin and Jian who could not have been more welcoming and helpful - to the restaurant and room service staff, it is the professional but very friendly staff of this beautifully situated hotel that raises it from ‘very good’ to ‘outstanding’. Fabulous location on beautiful Kuta Beach just a walk across the road, walk out to convenience stores, markets and all manner of interesting shops. Our upper floor corner room was a massive 115sqm and enjoyed sweeping ocean, beach and street scene views. Huge king bed with luxury linens was changed daily, and the Housekeeping service was excellent. Buffet Breakfast on the top floor pool deck was very good with plenty of western and Asian selections, the egg chef was excellent. This low rise hotel exceeded our expectations and we would stay here again in a heartbeat. I take this opportunity to acknowledge the kindness and outstanding customer service of this truly dedicated staff, amongst the very best we’ve ever encountered. You helped make our stay quite wonderful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.B., We were very pleased to read that you enjoyed your stay in our property and highly positive contribution about our hotel. Your kind words have been passed to our team. Look forward to welcoming you back again soon. Kind regards Management

Gladys R. Families - 10/06/2019 AccorHotels certified review
« Excellent! »

Great location, great staff, great ambience, super great overall! Love it. Would love to coming back here!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms.G, We thank you for your comments regarding your recent stay at The Kuta Beach Heritage Hotel. It is with a great pleasure that we have accepted your compliments toward us. Your satisfaction is the best reward for our team to strive the best quality of service. We hope your next visit will be as pleasant as the previous one. Kind regards Management

S. Families - 10/06/2019 AccorHotels certified review
« the rooms are big, clean, only my closet sits a little loose. »

I vacation with my family, my children are only 11 years old at the most. when entering the restaurant having breakfast, the officer was held back and said he would be subject to additional fees. I was confused even though other places I stayed in did not have this problem, actually children could only eat how much. because I still thought breakfast all morning so I could continue the tour. for the following, hopefully there will be no such thing anymore, which will make the holiday disturbed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.S, We thank you for your comments regarding your recent stay at The Kuta Beach Heritage Hotel. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Look forward to welcoming you back again soon. Kind regards Management

Sangkan Families - 09/06/2019 AccorHotels certified review
« Good stay »

It was very fun and efficient to stay at a hotel right at kuta beach like this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.S, Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. Wonderful to see you had such a great experience with us. Look forward to welcoming you back again soon. Kind regards Management

Rita Y. R. Families - 09/06/2019 AccorHotels certified review
« Excellent »

Very comfortable Clean hotel with good staff Overall i like to stay here if go yo bali on the next trip

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms.R, We thank you for your comments regarding your recent stay at The Kuta Beach Heritage Hotel. It is with a great pleasure that we have accepted your compliments toward us. Your satisfaction is the best reward for our team to strive the best quality of service. We hope your next visit will be as pleasant as the previous one. Kind regards Management

Denis Solo - 09/06/2019 AccorHotels certified review
« Stay at Kuta Beach »

very good. Staff was excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.D, Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. Wonderful to see you had such a great experience with us. Look forward to welcoming you back again soon. Kind regards Management

Mira Couples - 08/06/2019 AccorHotels certified review
« Great view »

They upgrade our room from Junior Suit to Deluxe Suite. The room is really big and the view from our room is Kuta Beach and beautiful. The room is clean but old

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms.M, Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. Wonderful to see you had such a great experience with us. Your comment had reached us and we will communicate these matters with our team for our improvement, for a better future service and products. Look forward to welcoming you back again soon. Kind regards Management

Passport149641 Family - 08/06/2019 TripAdvisor review
« good place in center of kuta »

family trip and stay in that place. Nice hotel with good location and good service. Nice pool in the toproof with nice view of the sea. Good breakfast. recommand this place if you want to stay in the center of kuta.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Passport149641, Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. Wonderful to see you had such a great experience with us. Look forward to welcoming you back again soon. Kind regards, Management

Anonymous Families - 07/06/2019 AccorHotels certified review
« Nice holiday with kuta beach heritage »

Children very happy with plunge pool in front our room, room is clean and comfort. The important thing is good location (in front of kuta beach). Love so much with lobby hotel atmosphere.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms.D, We thank you for your comments regarding your recent stay at The Kuta Beach Heritage Hotel. It is with a great pleasure that we have accepted your compliments toward us. Your satisfaction is the best reward for our team to strive the best quality of service. We hope your and your family next visit will be as pleasant as the previous one. Kind regards Management

Cecily Solo - 06/06/2019 AccorHotels certified review
« Friendly staff, pool at night was highlight, great good. »

Very relaxed Close to everything. Quiet around pool and the pool of a night is just magical. I didn't know it was an Accor until I saw the TV in my room, as I joined Accor but didn't ask for discount as wasn't aware until I hit in my room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms.J., Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. Wonderful to see you had such a great experience with us. Look forward to welcoming you back again soon. Kind regards Management

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