Hotel - The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels
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The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels

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4.0/5 1,572 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • NGURAH RAI INTERNATIONAL AIRPORT
  • Reception open 24 hours a day
  • Late Check Out
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Pool
  • Fitness centre
  • Massage  (Nearby)
  • Babysitting on request

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 3 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Your meetings and events

The hotel has one meeting room totaling 1,033 sq. ft (96 m²) located near the Business Centre and Front Desk which can be split into two meeting rooms. Total capacity: theater style 60 pax; U Shape 36 pax; block table 30 pax.

The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels Meeting Room 6 photos
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BANJAR 564 m2 8 m 300 55 0 230 150
BOB & LOUISE 88 m2 2.5 m 42 20 0 35 24
OLO 80 m2 2.2 m 60 30 30 36 4
    • Videoconferencing
    • Day light
    • WiFi access
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Blending modern Bali influences with a nautical theme inspired by the mythical Riva Boat, the décor emphasizes the notion of East-meets-West: mixing traditional Bali culture with the French culture of the AccorHotels brand, providing design and comfort.The Junior Suite, Suite and Sea-Front Suites all feature unique Balinese names and reflect distinct aspects of culture and history. This, in addition to the amenities and dedicated service, will ensure a memorable stay.

  • 159 rooms
  • 159 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • WiFi in your room
    • Telephone in bathroom
    • Baby bed
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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See all our restaurants and bars
4.3/5 AccorHotels Rating Based on 4,379 reviews

Our guest reviews for The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 1,572 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
AccorHotels certified review
Z. Y. X. Friends - 16/06/2018
« Give us a caring and thoughtful experience »

Thank you very much for the help of your hotel in the period of our stay. It brings us a very good experience. The front desk staff are very considerate and considerate. If you have the opportunity to go to ubu, you will choose your hotel. I will also be very happy to recommend my friends to stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yuxin Z., Thank you very much for your outstanding ratings regarding your stay at the The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Kuta Beach Heritage

AccorHotels certified review
Jerome Friends - 16/06/2018
« Dated Hotel - unbecoming of an Accor Hotel »

Service was good but Hotel room leaves much to be desired. Furniture was dated and carpet moldy & dirty.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jerome C., Thank you for taking the time to share your comments concerning your stay at the The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels. We appreciate your comments that became a source for improvements. We are looking forward to welcome you back in the near future Sincerely, The Kuta Beach Heritage Hotel

AccorHotels certified review
Salih Friends - 15/06/2018
« Nice stay, Good location »

Really nice hotel in a great location just a 5 second walk from the beach. My room was top class and the bed was really comfortable. I stayed in the 'Classic Heritage Room'. It had no balcony and the view from my window was the lobby (indoor). I enjoyed my stay here.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Salih S., Thank you very much for your outstanding ratings regarding your stay at the The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Kuta Beach Heritage

AccorHotels certified review
Adi Couples - 14/06/2018
« Exceeded Expectations »

There was a slight problem in the beginning but the staff immediately gave us the solutions. While the staff have been fantastic, the rooms are a bit dated. A little nitpick but the electrical wiring could use some help, maybe labeling could help the customers.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Adi H., We thank you for staying with us and we are glad that you had an enjoyable stay. Your comments have been discussed with the team in order to improve wherever possible. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Cordially, The Kuta Beach Heritage Hotel

AccorHotels certified review
Janece Couples - 14/06/2018
« Great location friendly, helpful staff. »

Close to beach ,shopping and restaurants. The staff were always friendly and helpful. A good breakfast with plenty of variety with fresh juice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Janece P., Thank you very much for your outstanding ratings regarding your stay at the The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Kuta Beach Heritage

AccorHotels certified review
D Couples - 14/06/2018
« Miss »

The hotel's location was good as it was near the beach and halal food. More importantly, it was situated near the shopping district. The room, however, appeared dated. The toilet door could not close causing the floor to be wet everytime we showered. We also noticed that there wasn't any shower gel provided and the bar of soap was unsuitable to be shared. The bed was comfortable and we had a good rest. The hotel staff was nice enough to join the 2 single beds for us.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sapuan H., We thank you for staying with us and we are glad that you had an enjoyable stay. Your comments have been discussed with the team in order to improve wherever possible. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Cordially, The Kuta Beach Heritage Hotel

AccorHotels certified review
Judgo Couples - 12/06/2018
« Jusgo »

Excellent location.Great breakfast.Infinity pool fabulous.Staff couldn’t do enough for you.Pool area great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Noel J., We very much appreciate your comments regarding your stay at the The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wahyu Gunadi Executive Assistant Manager

AccorHotels certified review
Jia Y. Friends - 11/06/2018

Overall was good. We had requested for the complimentary mineral water and laundry bag for twice, end up nobody send it up to our room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jia Y. Liao, Thank you for taking the time to share your comments concerning your stay at the The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. I took a notes your comments and have shared to concerned department to improve it and I do apologize for the inconvenience caused. Our relationship with our guests is of paramount importance. We hope that you will present us with the opportunity to better serve you soon. Sincerely, Wahyu Gunadi Executive Assistant Manager

AccorHotels certified review
Anirudha C. Couples - 10/06/2018
« Great Place to Stay !!! »

Nice place to stay ! Courteous staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anirudha C., We very much appreciate your comments regarding your stay at the The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels. It is always a pleasure to receive positive feedback and I thank you to praise our staff. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wahyu Gunadi Executive Assistant Manager

AccorHotels certified review
Amanda Friends - 08/06/2018
« Lovely place, near to the beach and good service »

Always a pleasure staying back at the Kuta heritage. Service staffs really good. However, my check in has always been quite a wait.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Amanda N., We very much appreciate your loyalty and comments regarding your recent stay at the The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels. While I am happy to hear that you enjoyed a comfortable stay with us, I also regret that the checked in process was taking a little bit longer than usual. I mention this to concerned department to have a look over this matter and taking necessary corrective action to improve it.. Thank you again for sharing your experience, and we look forward to welcoming you back soon. Sincerely Wahyu Gunadi Executive Assistant Manager

AccorHotels certified review
Kris P. Couples - 06/06/2018
« Nice place to stay, disappointing view saved by wonderful staff »

We had a very long and tiring journey, our first experience was meeting Putu (Puttu) who was extremely helpful who I can't say enough good things about. We then had our check-in to our room handled by Dayu, in one word: Amazing, she was extremely professional, polite and accommodating to our needs, she answered questions and made us feel so welcome, she gave us a nice room based on availability. The room was well appointed and clean, the view of the ocean was marred with the roof top of the building which was quite dirty and unkempt. Although I must emphasize once again the staff of your hotel everyone included was wonderful, friendly and professional and made the stay worthwhile. I will be recommending this hotel and writing a review on TripAdvisor as well. A note about your restaurant, the food was delicious and a great view, Linda and Adi were very attentive and he went out of his way to check in on us and our drinks. If there air conditioned area I would have liked it very much.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Krishneel P., We very much appreciate your comments regarding your stay at the The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels. I am happy to hear that you enjoyed a comfortable stay with us. and I thank you to praise our staff. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Wahyu Gunadi Executive Assistant Manager

AccorHotels certified review
G. B. H. Families - 06/06/2018
« Excelence experience »

Good experience with first time at The Kuta Beach Heritage Hotel Bali with excellence complementary 2 times room upgrading.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ginda Batara H., We very much appreciate your comments regarding your stay at the The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wahyu Gunadi Executive Assistant Manager

AccorHotels certified review
Marc Friends - 06/06/2018
« Great »

Excellent staff, good position, good food, quiet relaxed environment. Right in the heart of Kuta beach but also very private. Some maintainence needed in some areas but overall very nice place to stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marc C., We very much appreciate your comments regarding your stay at the The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wahyu Gunadi Executive Assistant Manager

AccorHotels certified review
Arthur C. Families - 05/06/2018
« Nice room but noisy by night »

I am staying with my mother. We love the room, the staff and the service sadly we occupied a room just near Jl. Poppies which the resto and bar surround playing a very loud music.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Arthur C., Thank you very much for your outstanding ratings regarding your stay at the The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However I also regret that you were disturbed by the outdoor noise. allow me to express my apology. I agree with you that we should install double glass to improve the soundproof. I Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wahyu Gunadi Executive Assistant Manager

AccorHotels certified review
Dieby A. Families - 04/06/2018
« Satisfied »

Pre stay : Thanks for the prompt follow up on my reservation. During my stay : I stayed with my family to celebrate my birthday. I booked the restaurant for the dinner, the food was in high standard, the chef was lovely I Feel Heart Warmed thank you so much. The restaurant staff was professional, if you introduce yourself, probably I could mention your name.. Thanks for the hospitality!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dieby A., We very much appreciate your comments regarding your stay at the The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels. I am happy to hear that you enjoyed a comfortable stay with us. I will thanks to our chef on your behalf for the lovely food. I also will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Wahyu Gunadi Executive Assistant Manager

AccorHotels certified review
Bernard P. Solo - 03/06/2018
« Comfortable »

The check-in process is fast, the front desk are very polite. Good location. Amazing rooftop swimming pool. The beds are comfy, the room is clean, but the housekeeping left a cleaning towel in one of the cabinet, I’m sure this is not intentional. For a five star hotel surprisingly the classic room didn’t have a view. Overall good experince.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bernard Alexander P., We very much appreciate your comments regarding your stay at the The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels. While I am happy you praise our FO staff and hotel location, I also regret to hear our housekeeping team left the cleaning towel inside the cabinet.I apology for the inconvenience caused. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wahyu Gunadi Executive Assistant Manager

AccorHotels certified review
Andrew C. Couples - 02/06/2018

Breakfast was good, room was ok, shower needed a good clean and housekeeping were a bit hit and miss - often had to ask for hand towels. Reception staff were excellent. Did find room very noisy and there was a smell of cigarette smoke in the toilet through ventilation system.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrew C., We very much appreciate your comments regarding your stay at the The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels. I regret that you received below standard services from our housekeeping staff, allow me to express my apology. I can assure you this is an exceptional case and I have shared this with our housekeeping team to improve it and to prevent similar occurrence in the future. I Thank you again for sharing your experience, and we are looking forward to welcome you back soon. Sincerely, Wahyu Gunadi Executive Assistant Manager

AccorHotels certified review
Rod Families - 01/06/2018
« Great service, friendly staff »

We had a great stay , would strongly recommend , food ,accommodation , friendly and helpful staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rodney M., We very much appreciate your comments regarding your stay at the The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Wahyu Gunadi Executive Assistant Manager

AccorHotels certified review
Gilbert H. Families - 31/05/2018
« Satisfied »

Good Service, Good acces, clean & tidy, safely, good location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gilbert H., We very much appreciate your comments regarding your stay at the The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Wahyu Gunadi Executive Assistant Manager

AccorHotels certified review
Mt Friends - 31/05/2018
« Good location »

Get good food and good place in right position at kuta beach

Our hotel has responded to the review
Our hotel has responded to the review

Dear Montri S., We very much appreciate your comments regarding your stay at the The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wahyu Gunadi Executive Assistant Manager

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