Hotel - Novotel Melaka
Novotel Hotel Novotel Hotel

Novotel Melaka Hotel

3.5/5 1,230 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • High-speed Internet
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Public outdoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • KLIA
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Pool
  • Fitness centre
  • Sauna

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00 - 24:00
    • Opening hours : Week-end 0:00 - 24:00

Business services

  • 6 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
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Hotel location

Your meetings and events

Our 500 m² pillarless ballroom will give you the opportunity to enjoy a professional service from our catering team. We offer 5 smaller working space. Our Eureka room will help you rediscover meetings in a new approach.Melaka Raya 1,2 & 3 are bright and modern, suitable for training, meetings and workshops. These rooms are equipped with an LCD projector and screen, audio visual facilities and wifi connection.Our comfortable and spacious boardroom offers state of the art facilities with an LCD projector and screen, audio visual facilities and WIFI connection. This modern room is ideal for meetings and workshops.

Novotel Melaka Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BOARDROOM 44 m2 3 m 16 16 16 16 0
MEETING ROOM 2 54 m2 3 m 45 16 18 24 20
MEETING ROOM 3 54 m2 3 m 45 16 18 24 20
MEETING ROOM 4 54 m2 3 m 45 16 18 24 20
EUREKA ROOM 87 m2 3 m 20 15 15 15 0
MELAKA RAYA GRAND BALLROOM 550 m2 6 m 650 130 150 350 470
    • Podium
    • WIFI access
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Enjoy leisure or work in a true living space in a four-star hotel. Our contemporary and modern design offers you a 40" flat-screen TV, minibar, rain shower and full complimentary WIFI connection. Connecting rooms are available for families.You will find everything you need for a comfortable stay in our Executive Room. All located on the top floor, it will give you access to the Premier Lounge floor serving breakfast and pre-dinner drinks with canapes.

  • 351 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 24 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Each room features a contemporary vanity unit, rain shower, excellent lighting and a great ran
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars
4.0/5 AccorHotels Rating 8,524 reviews

Our guest reviews for
Novotel Melaka

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 1,230 reviews
Family - 14/08/2019 TripAdvisor review
« Short trip to Malacca »

The hotel was clean and service was great. We booked three rooms and stayed there for a night. The bed was comfortable and everything was great. Breakfast was decent although the choices were not many. Thanks.

Shane H. Business - 11/08/2019 AccorHotels review
« Keeps getting better.,.. »

Everything was all in order.....

Anonymous Business - 11/08/2019 AccorHotels review
« Highly Satisfied »

Good and comfortable stay. The staffs were friendly and helpful.

H. K. F. Business - 11/08/2019 AccorHotels review
« The maintenance standard of the room, floor (11) and the cleanliness of the restaurant is far from satisfactory »

The 11 floor has foul smell as one could see that the water has sip into the wall. The carpet inside the room is dirty and has stains all over it. The bed-linen has black marks all over it. The utensils at the restaurant is dirty and no know bother about it.

Faizah Friends - 10/08/2019 AccorHotels review
« Good »

Comfort bed, excellent customer service, and good location.

Robin L. Business - 09/08/2019 AccorHotels review
« Nice »

Safe, nice

Ken Business - 09/08/2019 AccorHotels review
« Worth for staying »

Clean and worth for staying

Robert Families - 07/08/2019 AccorHotels review
« Shower head not working and toilet still smell of urine »

Not that pleasant. Shower head not working. Toilet also smell of urine.

Tingkuohwa Families - 07/08/2019 AccorHotels review
« 大都良好,美中不足 »

我住過台灣桃園,北京 novotel , very good。BUT Melaka is not good,they don't speak in Chinese ,and English I can't listen ,understand 。

Maizatul H. Couples - 07/08/2019 AccorHotels review
« Best »

Confortable

Tan S. Families - 06/08/2019 AccorHotels review
« Nice room in good location »

Very good service from staff Better if face and hand towels were provided BBQ dinner was a let-down, especially the dessert

Khairul Business - 06/08/2019 AccorHotels review
« Good hospitality »

Ovarall nice experience. Just small room.

Germaine O. Business - 06/08/2019 AccorHotels review
« Had better stays in the past »

Novotel Melaka was one of the very first hotels from the Accor group which I have checked into when they first opened years ago. Hence this is a place I hold dearly to my heart. However my recent trip back here to the hotel has not been quite up to my expectations as I did 4 years back then. The reception staff are always friendly, kudos to that. However for the room condition, it is sad to see that there are traces of deterioration and the most disappointing part was the bathroom drainage. When the hotel first started 3 or 4 years ago, I recall the flooding sink as one of the issues back then. It's sad to see that the issue was never resolved after so long. While the bathroom cleanliness was satisfactory, the water drainage at the sink was terribly slow so I'd have to turn off the tap and wait for the pool to drain off first. The shower area floods easily as well, and I have noticed leakage from the shower area into the outer bathroom. Eventually I'd have to place the floor mat to absorb the leak and ask for a 2nd piece of floor mat to maintain the floor dryness. The leak and splashing of water (due to the lack of glass panel to completely separate the shower area from the bandeau area) may have also caused certain part of the carpet to be wet, hence explaining the slightly musky smell in the room when I first entered. This was in Room 1202. Nevertheless i decided not to contact the housekeeping services since I was only there for 2 nights so it was manageable for me. The refrigerator door doesn't close tightly unless you realign the door slightly n push it in real hard to ensure a complete seal. Other than the above, the rest was okay with my 2-night stay.

Shahrir Business - 06/08/2019 AccorHotels review
« good »

Executive room look like tiny than others hotel. Car park system unfriendly.

Imran Families - 06/08/2019 AccorHotels review
« Staycation Melaka »

It was enjoyable and we had a good rest at the hotel. Staff was exceptional and cater to your every needs.

Young Families - 06/08/2019 AccorHotels review
« Better than I expected »

-Kind and quick answer for asking -Good value for breakfast and room size -Need to improve shower facilities in rooms and swimming pools

Jhil Families - 05/08/2019 AccorHotels review
« Loved it, few areas of improvement »

I stayed at executive floor with access to the executive lounge. Loved the lounge! Views are good, food is decent. Few areas of improvement: 1) more veg options in food and labeling of food laid out. My father is vegetarian; we had to keep asking staff what's vegetarian and what is not. The food labels weren't clear. 2) general breakfast area can be cleaner - had breakfast at the restaurant initially, but it wasn't very clean. Toaster wasn't working either. So we moved to the lounge. 3) bathroom screen was missing in one of the rooms- we had 2 rooms for our family. There was no bathroom screen in one. It was replaced by tinted glass that wasn't fully opaque.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jhilmil N., Thank you for taking the time to tell us about your experience at the Novotel Melaka. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Management

Lyp Families - 05/08/2019 AccorHotels review

nice stay

Family - 05/08/2019 TripAdvisor review
« Frank »

Good location in melaka and a lot of local restaurant round hotel.And walk to the main shopping Malls around 5 min trip. As a accor members, thank you for upgrade executive room and nice Birthday cake.

Marcus G. Business - 04/08/2019 AccorHotels review
« first stay impression »

trendy hotel, environmental conscious, helpful staff. maintenance can be better.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marcus G., We very much appreciate your comments regarding your stay at the Novotel Melaka. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management

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