Hotel - Sofitel Frankfurt Opera
Sofitel Hotel Sofitel Hotel

Sofitel Frankfurt Opera Hotel

4.5/5 475 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Public indoor parking (Paying)
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat
    • Overnight shoe shine
    • Shoe shine machine
  • Boutiques/shopping
    • Beauty salon
    • Boutique Gourmande
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Sauna
  • Babysitting on request
  • Boat excursions

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24h
    • Opening hours : Week-end 24h

Business services

  • 5 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

DEUTSCHE BANK0.5 km / 0.31 mi JP MORGAN0.5 km / 0.31 mi
EUROP. ZENTRALBANK3 km / 1.86 mi UBS0.03 km / 0.02 mi

Exhibition and convention centre

MESSE & CONGRESS FRA1.8 km / 1.12 mi

Your meetings and events

Organize successful conferences or inspiring meetings and enjoy unforgettable experiences: The Sofitel Frankfurt Opera hotel offers all the benefits of a professional conference hotel and can be transformed into a glamourous venue for events on request.The elegant ballroom measuring 3444 sq. ft (320 m²) can accommodate 270 people and can be adapted to meet your event's specific requirements - as can the 3 modular meeting rooms and the exclusive boardroom.Our experienced Magnifique Meetings team personally ensures that your private or professional event at the Sofitel Frankfurt Opera hotel is exactly how you want it to be - from the technology and premium catering to the entertainment.

Sofitel Frankfurt Opera Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
SAINT GERMAIN 30 m2 2 m 20 10 12 12 10
QUARTIER LATIN 32 m2 2 m 20 14 14 12 10
ILE SAINT-LOUIS 53 m2 2 m 46 18 18 25 30
SAINT-HONORÉ 60 m2 2 m 0 0 14 14 0
LE MARAIS 320 m2 4 m 200 75 80 160 180
    • Screen
    • Flipchart
    • Soundproof
    • Videoconferencing
    • Audio and video equipment
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Syndicate rooms
    • Airconditioned meeting room
    • Video equipment
    • High speed transmission line
    • Wedding ceremony
    • Wedding co-ordinator
    • Conference hotel
    • Kitchen & restnt hire available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Set across 323-484 sq. ft. (30-45 m²), we offer exclusive design, luxurious bathrooms with rain showers, Hermès products and BOSE sound systems and widescreen TVs. Gaze out at the stars from the comfort of your MyBed.

  • 150 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 64 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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4.5/5 AccorHotels Rating 1,754 reviews

Our guest reviews for
Sofitel Frankfurt Opera

100% genuine reviews from our guests

Find out more
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4.5/5 TripAdvisor Rating 475 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Kamal S. Business - 09/09/2019 AccorHotels review
« as always, simply the best »

easy in easy out, as familiar with the staff feeling like home

Anonymous Couples - 08/09/2019 AccorHotels review
« Great hotel in the perfect location »

We stayed at this hotel on the last leg of our holiday. What a success - best hotel that I have stayed in what this reaction of my wife! The staff were excellent, very helpful and approachable. Having asked the concierge for directions to the old town, he actually accompanied us part way to make sure we were on the right track. Briliant

J.c. Couples - 08/09/2019 AccorHotels review
« Transit stay »

This was our second time staying in your hotel and we really enjoyed the helpful staff, location and the hotel itself.

Joe Business - 08/09/2019 AccorHotels review
« Great location »

Good location to shopping area. Nice clean rooms. Impressive swimming pool Good breakfast

Maw Business - 06/09/2019 AccorHotels review
« Good rooms, needs work on check-in and check-out »

(-)Neither Check-In (Online Check-In did not work, Room Card did not work) nor Check-out (Fast Check-out not working, printer not working, invoice not yet received by email despite call to reception desk) were quite as smooth as I had expected after having similar issues last year. (+) Room cleanliness improved. Excellent staff at reception despite system errors throwing stones in their way.

Irma Families - 06/09/2019 AccorHotels review
« It was very nice! »

The hotel is beautiful and elegant. Overall it was such a pleasure! The only minor issue was that the fridge would lock itself.

Carlos D. M. Business - 06/09/2019 AccorHotels review
« As expected »

Very good location; new; clean; comfortable. Only downside, I gave at check in the data of my fidelity card (gold) and didn´t get the usual courtesy invite, etc.

Catalina Couples - 02/09/2019 AccorHotels review
« Excellent stay, fulfilled all expectations »

I generally chose the Sofitel Hotels between all the other luxury hotels, because I am already an Accor Platinum member and I would like to benefit from my status. Only this year I had been to 5 Sofitel Hotels and while I have definitely seen worse, there is still room for improvement. In your hotel the staff was very nice, warm and quite professional. I did receive a room upgrade, after pointing out that I have a Platinum status. However they failed to offer the drink, I had to come back and ask for it at the reception. It is unfair, because I do chose your hotel for this reasons and I do feel humiliated to ask for it all the time. Some other Sofitel hotels are actually very attentive and make you feel wonderful, I wish it was the case here too. Two small things I would like to mention though: - the shower looks very un-clean due to the white space in between tiles. it is not uniform anymore and one has the impression they are traces of soap or calcar. - the bedding was extremely wrinkled, especially the pillow covers. When I mean wrinkles, I do not mean someone already used the bed, but someone did a very very poor job pressing the sheets. Other than this, I had a very comfortable stay and your staff compensated by warm attitude.

Sn Business - 01/09/2019 AccorHotels review
« very satisfied »

I would have liked if there was upgrade available like everytime.

Z. N. Business - 28/08/2019 AccorHotels review
« Fine but room too hot on arrival »

Room needed to be much cooler on arrival

Our hotel has responded to the review
Our hotel has responded to the review

Dear N. Z., Thank you for taking the time to tell us about your experience at the Sofitel Frankfurt Opera. I am sorry that your experience about the air conditioning in the room was too hot; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours Sincerely, Anne Estoup Guest Relations Agent Sofitel Frankfurt Opera

Jytte R. Business - 28/08/2019 AccorHotels review
« Aircon not working and a lot of disturbance throughout the night. »

I have stayed at your hotel numerous times, and absolutely loved it, but Monday evening I entered a very hot room and after 1,5 hours, where it looked like the aircon was at maximum, the room was still extremely hot. I called front desk and after 15 minutes housekeeping showed up, and could tell that the aircon was indeed on, but agreed it wasn't working. After another 10 minutes, housekeeping showed up once again and explained the hotel was fully booked, so I had to try and sleep in a room that was 27 degrees hot. I asked if we could open some windows or if they had a fan. The windows do in fact open, however I would have to sign a formula due to security. The clock was now 22, and I had to get up early, and being pregnant didn't help on the temperature or the need for sleep, so I accepted the fan. After another 5-10 minutes housekeeping showed up with a fan, which helped. However the fan had a timecap of 90 minutes, so I woke up every time the fan turned off, and had to start the fan again. The windows I couldn't open, as there was a party at the rooftop at the Lillis bar just outside my room. After a night filled with disturbances, I woke up at 5.30, when the Bose alarm clock went off inside the cabin with the TV. I didn't set the alarm, so once again I had to get up to turn the alarm off, and that was the final sleep I got that night. Needles to say I was tired the entire day in meetings, and simply find it hard to understand, how you were not able to offer better solutions.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Miss R., Thank you for taking the time to tell us about your experience at the Sofitel Frankfurt Opera both through the survey and by direct email. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies in behalf of my team for all the discomfort and inconvenience you experienced causing you not to be able to have a good night sleep and relax during your last stay in Frankfurt. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. As mentioned in my last email, please let me know how we can make it up to you. Sincerely Yours, Yasmine Hidalgo- Giovannoli Guest Relations Manager Sofitel Frankfurt Opera

Callum B. Couples - 28/08/2019 AccorHotels review
« Very well prcenetd Hotel very good location excellant servise »

I have stayed in Europe over the summer for six weeks this year and have come along way from New Zealand and found one of the highlights was staying at the Sofitel Frankfurt. Its great experience the interior foyer is timeless reception staff are very informative the range of Coffee in the room was exceptional and the cleaning staff that cleaned the room were very detailed and friendly. The spa area was 10 out of 10 with a excellent swimming pool for plenty of room for people to swim. This Hotel is a must stay if you are visiting Frankfurt!!!!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Callum B., We very much appreciate your comments regarding your stay at the Sofitel Frankfurt Opera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Anne Estoup Guest Relations Agent Sofitel Frankfurt Opera

H. Business - 26/08/2019 AccorHotels review
« great experience »

reservation staff and staff at the hotel extremely helpful and always trying to accommodate

Chittimas K. Families - 23/08/2019 AccorHotels review
« A Wonderful Stay »

A beautiful room, great service, friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Miss K., Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Frankfurt Opera. It is always a pleasure to meet you personally and to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yasmine Hidalgo-Giovannoli Guest Relations Manager Sofitel Frankfurt Opera

L. Families - 22/08/2019 AccorHotels review
« Very pleasing »

Good atmosphere Good staff Nice interior good location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., We very much appreciate your comments regarding your stay at the Sofitel Frankfurt Opera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Yours, Yasmine Hidalgo-Giovannoli Guest Relations Manager Sofitel Frankfurt Opera

Ms. S. Solo - 21/08/2019 AccorHotels review

One night there was no room service so they had to call outside. Front desk people were perfect. Housekeeping, not so much. They didnt give water waters and kept some cups filthy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Monerica A., Thank you for taking the time to tell us about your experience at the Sofitel Frankfurt Opera. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours Sincerely, Anne Estoup Guest Relations Agent Sofitel Frankfurt Opera

Madiya B. H. Families - 18/08/2019 AccorHotels review
« My first experience in Sofitel Frankfurt »

I would like tot thank all the employees in this hotel for taking care of us, everything was amazing and personalised. i give special thanks to the room service team, i was touched with the personalised service at the room. I only had one difficulty, using the phone to get in touch of anyone was really difficult as no one ever answers the phones.

L.d. Business - 17/08/2019 AccorHotels review
« Best bed ever »

The funky hotel room was nice. The location was great. But the most amazing thing was the comfort of the bed - made it almost impossible to leave the room!

Hafedh A. M. Families - 16/08/2019 AccorHotels review

Very nice hotel excellent location nice rooms But the mattress still not comfort

Anonymous Couples - 15/08/2019 AccorHotels review
« Helpful and friendly staff, great bed, would stay again »

At times felt a little short handed with staff but when attended to, ever helpful and friendly. Bed is always great. Water pressure of both rain shower and shower head was disappointing. It was really low so shower took a longer time.

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