ibis budget Basel City 1 star

Customer review rating (ALL Rating) 4.2/5 1,388 reviews

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Description

Hotel extras

  • Free public transportation during entire stay, also on the day of check-out

  • Enjoy a 50% discount on admission to Basel Zoo as well as all museums!

  • Parking garage with EV recharge terminal & direct hotel access by elevator.

  • Free WIFI throughout the hotel.

  • 24/7 reception desk & snacks, tram stop 1 min from hotel & 2 min to freeway

Our accommodation(s)

Hotel location

ibis budget Basel City

Grosspeterstrasse 12
4052 BASEL
Switzerland

GPS:47.545044, 7.599613

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

2 breakfasts

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,388 reviews

TripAdvisor Rating  3.5/5  687 reviews

Room 746 Ibis Budget Basel, 8-9/April 2024

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

- Although a tidy room and comfortable bed were presented to us, the shower hose and the shower-box water drainage were in a bad conservation state. Hot and cold water mixture were uneven and fluctuated all the time between each other. Quite uncontrollable and very uncomfortable. To review! Also, the liquid soap dispenser inside the shower-box was empty and the soap needed for showering had to be conveyed from the lavatory dispenser inside a paper cup available. Very inconvenient! A more thorough supervision to room cleanness services is advised, in order to continue the standard quality service from Accor brand. Thank you for your attention.

Dear Guest, Thank you for choosing to stay with us at Ibis Budget Basel City and for sharing your detailed feedback regarding your recent visit to Room 746. We are pleased to hear that you found the room tidy with a comfortable bed. However, we sincerely apologize for the issues you encountered with the shower hose, water drainage, and the fluctuating temperature of the water. Your comments have been duly noted, and we will address these maintenance concerns promptly to ensure a more comfortable stay experience for our guests. Regarding the empty liquid soap dispenser, we appreciate your patience and understanding in using the soap from the lavatory dispenser; rest assured, we will improve our supervision of room cleanliness services to prevent such inconveniences in the future. Our aim is to uphold the high standard of service expected from the Accor brand, and your feedback is invaluable in helping us achieve that. Should you choose to stay with us again, please do not hesitate to contact our reception for any assistance you may need. We hope to welcome you back for a more seamless and enjoyable stay. Thank you for bringing these matters to our attention. Warm regards, Team Ibis Budget Basel City

Relatively close location to SBB

Customer review rating 5.0/5

Oleksandr Business - Confirmed reviews ALL

Friendly staff, clean rooms.

Dear Oleksandr, Thank you for your positive review. We are delighted to hear that you found our hotel's location convenient and enjoyed the cleanliness of our rooms as well as the friendliness of our staff. Your kind words motivate us to maintain our high standards of service. Should you require anything during your next stay, please do not hesitate to let us know. Team Ibis Budget Basel City

Good Overnight Place to Stay

Customer review rating 4.5/5

The D. Friends - Confirmed reviews ALL

Good location, 15 minutes from the Basel Train Station, Trams close by. Good Overnight Place to Stay

Dear D., thank you for choosing ibis budget Basel City for your stay. We are delighted to hear that you found our location convenient and enjoyed your time with us. Should you require any assistance in the future, please do not hesitate to contact our reception. We look forward to welcoming you back for another pleasant stay. Warm regards, Team Ibis Budget Basel City

Nice Home Base hotel.

TripAdvisor rating 3.0/5

coach02 TripAdvisor review

Stayed here mainly because it was a good price and close to the train station. The room was clean and had good wifi. I just used it as a home base. I didnt eat or use any of the facilities at all. I would stay again if I got it for the same price for a home base.

Dear guest, we very much appreciate your comments regarding your stay at the ibis budget Basel City. It is always a pleasure to receive positive feedback. We will for sure share your comments with the concerning staff. We strive to improve continuously the quality of our services. We hope your next visit will be as pleasant as the previous one. Best regards, ibis Budget Basel City Team

Easy check-in, good stay

Customer review rating 4.0/5

Toni Couples - Confirmed reviews ALL

Good stay in the hotel, the staff polite, they let us leave our lugagge in a room before check-out. The towels too small, and the zona not very pretty.but well conected.

Dear Toni, Thank you for your positive review! We are delighted to hear that you had an easy check-in and a good stay with us. We appreciate your kind words about our polite staff and our luggage storage service. We will take your feedback regarding the towels and the area into consideration. Should you need anything else, please do not hesitate to contact us. We hope to welcome you back soon! Team Ibis Budget Basel City

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Other web-users rate our hotel

  • 1,920 reviews 8.8/10 Location
  • 2,644 reviews 4.3/10 Room
  • 1,872 reviews 9/10 Service
  • 53 reviews 8.8/10 WiFi
  • 1,661 reviews 2.6/10 Comfort
  • 1,035 reviews 9/10 Breakfast
  • 837 reviews 7.7/10 Cleanliness
  • 209 reviews 5.4/10 Amenities

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