Hotel - Novotel Basel City
Novotel Hotel Novotel Hotel

Novotel Basel City Hotel

4.5/5 506 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Best price guarantee How it works?
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Gift shop/newspaper shop

Leisure and activities

  • Fitness centre
  • Boat excursions  (Nearby)
  • Jogging track  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 7 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
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Hotel location

Your meetings and events

Our air-conditioned conference and seminar rooms are bathed in natural light and feature state-of-the-art conference equipment. They provide space for up to 250 people. Five rooms can be combined into an area of 344 sq. ft. to 2067 sq. ft.With the Meeting@Novotel offer, Novotel promises the right solution to meet every need.

Novotel Basel City Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BONIFACIUS AMERBACH 32 m2 2 m 20 8 18 18 0
FRIEDRICH NIETZSCHE 43 m2 2 m 30 15 14 23 0
PARACELSUS 43 m2 2 m 30 15 14 23 0
HERRMANN HESSE 75 m2 4 m 70 25 25 40 0
PARACELSUS & FRIEDRICH NIETZSCHE 86 m2 2 m 60 30 30 48 0
JEAN TINGUELY 117 m2 4 m 100 30 40 60 0
JEAN TINGUELY & HERRMANN HESSE 192 m2 4 m 200 48 50 100 0
    • Screen
    • Flipchart
    • Soundproof
    • Meeting room
    • Syndicated room
    • Audio and video equipment
    • Office
    • Day light
    • Slide projector
    • Syndicate rooms
    • Video equipment
    • Airconditioned meeting room
    • Conference hotel

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 145 rooms

Our restaurants and bars

See all our restaurants and bars
4.5/5 AccorHotels Rating 2,902 reviews

Our guest reviews for
Novotel Basel City

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 506 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Solo travel - 17/07/2019 TripAdvisor review
« Nice hotel »

Pros: Location - really close to multiple tram stops, you can reach the city center just in few minutes. Rooms - spacious and really clean. My advise: if possible take a room with an outside view. I was living on the 5th floor and had a really nice view. Breakfast - standard breakfast buffet which is alright for a 4* hotel. Cons: Food in the restaurant downstairs was quite poor, go out and enjoy food somewhere else in Basel.

Jaap Families - 14/07/2019 AccorHotels certified review
« Relaxed stopover with great breakfast »

While traveling we had a stop in Basel at the hotel which was very relaxing for the whole family. We liked the hotel and the checkin checkout experience was simple and fast. In the morning we got a quick look through Basel using the free public transport tickets and we decided we need to come back to check out this city properly.

C. U. Families - 12/07/2019 AccorHotels certified review
« Enjoyed our stay in this hotel »

The hotel is very well endowed and it is comfortable to have the garage in the same building. Two of the staff members were annoyed when I did not wait until the very end of the sentence when they were explaining something, as if I was a student who would not listen properly to her teacher. Maybe that is related to the Swiss culture and that is how its people are. Otherwise, everything was fine.

N. J. Business - 12/07/2019 AccorHotels certified review
« New discovery »

First stay a this hotel previously stay in Basel was at the Pullman.

Anonymous Business - 12/07/2019 AccorHotels certified review

I’m tiring of the hotel. I stay here often. It is getting too busy and full

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., Thank you for taking the time to share your feedback. It is a pity that you did not get upgraded this time, but i am glad that you received at least a silent room with yard view. Please note that it is our aim to optimize our occupancy and always strive to gain a higher revenue. We really regret that side effect and your disappointment. We looking forward to welcome you back to our hotel very soon and hope that your next stay will be more pleasant as the previous one! Sincerely, Billal Al Kahlout Front Office Manager Novotel Basel City

A F. Couples - 10/07/2019 AccorHotels certified review
« Great location. »

Very good.

Jed Families - 09/07/2019 AccorHotels certified review
« A perfect respite from the heat »

We thoroughly enjoyed our stay. The staff was extremely friendly and helpful. The rooms were nice and quiet. The A/C was wonderful. And the breakfast was delicious.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. F., We very much appreciate your comments regarding your stay at the Novotel Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Billal Al Kahlout Front Office Manager Novotel Basel City

Pedro E. Business - 09/07/2019 AccorHotels certified review
« Excelent. »

Very happy for my stay un your hotel. I can sure you I would came to your hotel.

B. R. Couples - 07/07/2019 AccorHotels certified review
« Exceeded our Expectations »

Early check-in was much appreciated and efficient. Room was comfortable and quiet. Bathroom was high standard and bed was comfortable. Ice cubes from the lobby bar were quickly provided. Service was professional and efficient.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., We very much appreciate your comments regarding your stay at the Novotel Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Billal Al Kahlout Front Office Manager Novotel Basel City

Amardeep K. Families - 07/07/2019 AccorHotels certified review
« Satisfied »

Your Room service staff was Rude at times, Rest All was front Desk, Coffe Shop staff, Cleaning all was ok

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K., Thank you for the kind review of our hotel and your feedback! Please note that we will ensure that our room service team will be briefed again in order to avoid future circumstance. We are glad that you enjoyed your stay with us in general and hope to see you again very soon. Sincerely, Billal Al Kahlout Front Office Manager Novotel Basel City

Denise C. Business - 04/07/2019 AccorHotels certified review
« Ms »

Room and Bathroom amazing!Gym was great! All staff extremely helpful and caring

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. C., We very much appreciate your comments regarding your stay at the Novotel Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Billal Al Kahlout Front Office Manager Novotel Basel City

Kamil Business - 28/06/2019 AccorHotels certified review
« Very good »

Both - Team and Facility is great! the only thing which could be better is to have door handle in the windows ;)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kamil, We very much appreciate your comments regarding your stay at the Novotel Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. In regards to the window handle, this is according to the Basel law. Kindly note that you can get the window opened by the reception staff upon request. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Billal Al Kahlout Front Office Manager Novotel Basel City

Kevin T. Business - 22/06/2019 AccorHotels certified review
« Comfortable »

Good overall stay. I declined getting my room cleaned in return for Accor points however I didn’t seem to receive these.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. T., We very much appreciate your nice rating following your stay at the Novotel Basel City. We are truly sorry regarding your Accor points, we've controlled from our side and the points have been well credited to your LeClub Accor account on June 14th 2019. Would you still experience trouble with this, please note that we would be pleased to help you by sending you the transaction proof. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Billal Al Kahlout Front Office Manager Novotel Basel City

Anonymous Business - 22/06/2019 AccorHotels certified review
« Vert godo but toi noisy »

Windows are not enough Well blocking the soung

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., We very much appreciate your nice rating regarding your stay at the Novotel Basel City. We are tuly sorry if you've been disturbed by the street's noise and would like to make you aware that we also have rooms facing the other side of the building which we would be pleased to allocate for your next stay. Thank you again for sharing your experience, and we hope your next visit will be even better as the previous one. Sincerely, Billal Al Kahlout Front Office Manager Novotel Basel City

L. Couples - 20/06/2019 AccorHotels certified review
« NIce business hotel »

As a returning guests we fully enjoyed our stay in Novotel Basel. Professional service, high quality and good variety of breakfast, clean and confortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear L., Thank you very much for your comments and rating ! It is always a pleasure to receive positive feedback, especially from our returning guests. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous ones. Sincerely, Billal Al Kahlout Front Office Manager Novotel Basel City

C R. B. Couples - 19/06/2019 AccorHotels certified review
« Nice hotel with unnecessary shortcomings »

Super hotel except that housekeeping did not service our room on Sunday 16. Also surprised that the bedroom window handle was broken. Great breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., We very much appreciate your nice rating following your stay at the Novotel Basel City. In regards to the window handle, please note that this isn't broken; the Basel law doesn't allow us to let the handle on because of safety & ecological reasons. For your next visit kindly note that a phone call to the reception would have been helpful as our reception staff keeps a window handle at the reception. We apologize for the issue you've been experiencing with the housekeeping and have been talking with our cleaning team to make sure this won't happen again. Thank you again for sharing your experience, and we hope to have the chance to welcome you again in order to increase your satisfaction! Sincerely, Billal Al Kahlout Front Office Manager Novotel Basel City

Anonymous Business - 19/06/2019 AccorHotels certified review
« Expensive for what it is »

Wish the hotel provided natural feather pillows rather then just foam rubber

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., Thank you for taking the time to tell us about your experience at the Novotel Basel City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please note that we don't have feather pillows for health reasons; this may lead to allergic reactions. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Billal Al Kahlout Front Office Manager Novotel Basel City

Anonymous Couples - 18/06/2019 AccorHotels certified review
« Great »

Great service. Easy, no compilations. Modern, clean, comfy bed

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. D., We very much appreciate your comments regarding your stay at the Novotel Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Billal Al Kahlout Front Office Manager Novotel Basel City

Lucymac Couples - 16/06/2019 AccorHotels certified review
« Basel stay »

The staff were fantastic and helpful. The Basel pass was an absolute bonus, thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lucy, We very much appreciate your comments regarding your stay at the Novotel Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Billal Al Kahlout Front Office Manager Novotel Basel City

Mohamed R. Families - 15/06/2019 AccorHotels certified review
« I enjoyed my stay »

it was good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohamed, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Billal Al Kahlout Front Office Manager Novotel Basel City

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