Hotel - Pullman Auckland
Pullman Hotel Pullman Hotel

Pullman Auckland Hotel

4.0/5 2,939 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Best price guarantee How it works?
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas (Paying)
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private indoor parking
    • Bus/coach parking area (Paying)
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air conditionning with individual remote
    • Air Conditioning
  • AUCKLAND INTERNATIONAL
  • Languages spoken at the hotel
    • Chinese Mandarin
    • German
    • English
    • Spanish
    • French
    • Italian
    • Dutch
    • Portuguese
    • Russian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Dry cleaning / Ironing  (Nearby)
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage
    • Sauna
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 16 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

DELOITTE1 km / 0.62 mi FONTERRA0.1 km / 0.06 mi LUMLEY BUILDING0.5 km / 0.31 mi WESTPAC1 km / 0.62 mi
ERNST AND YOUNG1 km / 0.62 mi HSBC1 km / 0.62 mi VERO CENTRE0.3 km / 0.19 mi

Congress centre

AOTEA CENTRE1 km / 0.62 mi

Exhibition and convention centre

ASB SHOWGROUNDS CTR6.5 km / 4.04 mi

Your meetings and events

Pullman Auckland is one of the largest conferencing and banqueting hotels in the city, with 16 dynamic meeting and event spaces to accommodate a combined capacity of more than 2,300 attendees.Princes Ballroom is a grand-scale venue for conference, dinner, cocktail, weddings and exhibition events, with a ceiling height of 4.1 metres (at its highest point).Top of the Town, with capacity for 130, offers unsurpassed views making it the perfect spot for a wedding reception or cocktail party. Complimentary WiFi is provided everywhere.

Pullman Auckland Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
GALLERY 1 51 m2 2 m 35 15 20 24 30
REGATTA ROOM C 88 m2 2 m 30 12 16 24 30
PULLMAN BOARDROOM 90 m2 2 m 0 0 18 0 0
GALLERY 2 97 m2 2 m 100 30 32 65 80
REGATTA ROOM B 108 m2 2 m 30 12 16 24 40
GALLERY 3 127 m2 2 m 120 42 44 65 100
PRINCES BALLROOM B 177 m2 4 m 100 35 30 80 90
REGATTA ROOM D 221 m2 2 m 200 40 40 120 160
PRINCES BALLROOM A 257 m2 4 m 250 40 30 120 120
REGATTA ROOM A 272 m2 2 m 100 30 30 90 120
PRINCES TERRACE 300 m2 0 m 200 0 0 0 120
TOP OF THE TOWN 320 m2 2 m 100 30 50 80 130
GALLERY 390 m2 2 m 200 0 0 130 220
PRINCES BALLROOM C 393 m2 4 m 350 50 194 220 280
REGATTA ROOM 690 m2 2 m 320 0 0 0 300
PRINCES BALLROOM 827 m2 4 m 900 0 0 450 650
    • Flipchart
    • Soundproof areas for greater confort
    • Videoconferencing
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Airconditioned meeting room
    • High speed transmission line
    • Slide projector
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Catering available
    • Certified Conference Hotel
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 329 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Turn down service
    • Safe deposit box
    • Automatic air control
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • Wide working desk
    • DDI - Direct Dialing In
    • Baby bed
    • Air conditionning with individual remote
    • Satellite and Cable Televisionoffering a wide range of channels
    • High speed transmission line
    • Full kitchen
    • Microwave in room
    • Nespresso experience offered
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating 15,961 reviews

Our guest reviews for
Pullman Auckland

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,939 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Couples - 15/08/2019 TripAdvisor review
« Nice Hotel but bar area leaves a lot to be desired »

The room was nice, the service was good. The TV was a great size and had full range of sky channels. On the downside, the bar area was not very good, certainly not somewhere you would want to eat. But if you want a nice burger and chips or a pizza, that's your only option. The seating is very bad. It's a narrow space and you are either perched up on stalls with everyone watching you eat from close range, or you're in the middle on a small table, again with everyone staring right at you from all angles at very close range while you eat.

Jackson B. Solo - 11/08/2019 AccorHotels review
« Would love to stay again! »

The concierge were extremely polite to me. I am 18 years old so I was a little worried about my stay being in such a high establishment. Yet I had no trouble with any staff. The room was excellent, the morning breakfast was delicious, and the wait staff at the restaurant were great conversationists.

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora Jackson, Your review has us blushing! It was our great pleasure to welcome you and it is always our most treasured reward to make our Guests happy. All the Pullman Auckland Family will be very proud to read your kind words! We would be over the moon if you could share this lovely review with the entire world ; do you think you could write a review on Trip Advisor (https://www.tripadvisor.co.nz/Hotel_Review-g255106-d256708-Reviews-Pullman_Auckland-Auckland_Central_North_Island.html)? We hope to see you again soon! Take care, Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

Jo Business - 11/08/2019 AccorHotels review
« Beautiful Common areas »

Checkin was smooth and prompt, with professional staff, the lobby, dining room, bar area lovely and spacious. I was looking forward to my room, but I was a bit disappointed at the size of my room. With the amount I paid I had expected a bigger nicer room. The shower I found to be horrible, shower over bath with separate taps, and the glass shower screen was a real pain when trying to turn the shower taps on. Bed was super comfortable though, and everything was lovely and clean the other thing that was disappointing was the old heating system, which was very noisy

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora Josephine, Thank you so much for your feedback.It was our great pleasure to welcome you and we're glad to hear that you had an overall pleasant stay with us. We're sorry however that we didn't entirely meet your expectations during your stay. Please rest assured that we are listening to your comments and are definitely taking this on board. We hope that we will have the pleasure to welcome you again in the future. Sincerely, Hope to see you soon, Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

Andrew G. Families - 11/08/2019 AccorHotels review
« Friendly convenient hotel. »

Have stayed a few times now and find the hotel a friendly, close to what we need it for, and we’ll appointed place to stay.

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora Mr G., Thank you so much for your feedback.It was our great pleasure to welcome you and we're glad to hear that you had a pleasant stay with us. Hope to see you soon, Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

Luke G. Families - 11/08/2019 AccorHotels review
« A lovely family friendly experience »

Was great, very friendly

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora Mr G., Thank you so much for your feedback.It was our great pleasure to welcome you and we're glad to hear that you had a pleasant stay with us. Hope to see you soon, Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

Anonymous Business - 11/08/2019 AccorHotels review
« Not to expextation »

I stay at the Pulman often and am Accor Gold member. This time I was a bit disappointment. A/C in room didn't work. I had to sleep with windows open to try and cool the room down. Also service at breakfast was disappointing. I had to wait a very long time for an omelet. Then the omelet I eventually received after asking twice, it wasn't a good omelet at all. Huge chunks of hard capsicum inside. Sorry, I don't usually complain, but running a customer service business myself, I know feedback is important. Riaan K.

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora Mr K., Thank you very much for sharing your recent experience with us. Every feedback, especially from one of our Gold member is a gem and we appreciate that you took the time to share it. We are terribly sorry that your experience was disappointing on this occasion. This doesn't reflect our usual level of standards and we would like to express our sincerest apologies. Please rest assured that your comments have been addressed as a matter of priority and that we will provide you with our undivided attention for your next stay. I hope that I will have a chance to meet you for your next visit in September. Please feel free to contact me by then if there is anything we can do to make your stay more comfortable. Sincerely, Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

Julie Business - 11/08/2019 AccorHotels review
« All staff were very helpful and friendly »

We had a very pleasant stay, every staff member was extremely helpful and friendly. The room was very well serviced and all meals were fabulous.

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora Julie, Your review has us blushing! It was our great pleasure to welcome you and it is always our most treasured reward to make our Guests happy. All the Pullman Auckland Family will be very proud to read your kind words! We would be over the moon if you could share this lovely review with the entire world ; do you think you could write a review on Trip Advisor (https://www.tripadvisor.co.nz/Hotel_Review-g255106-d256708-Reviews-Pullman_Auckland-Auckland_Central_North_Island.html)? We hope to see you again soon! Take care, Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

Alonso Friends - 11/08/2019 AccorHotels review
« Wonderful »

The Indian girl who helped me on the day of check in (1st Aug) was super helpful. According to my reservations, I had to move rooms each day because of different room types selected but she made us stay in the same room for 3 nights. We were very happy because of her helps.

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora Alonso, Thank you so much for your feedback.It was our great pleasure to welcome you and we're glad to hear that you had a pleasant stay with us. Reetender will be very pleased to read your kind words, thank you for her! Hope to see you soon, Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

Anonymous Families - 11/08/2019 AccorHotels review
« Unexpected Upgrade »

Had a great stay at the Pullman recently with a unexpected upgrade to the Penthouse... and the service and attention to detail was outstanding. The valet parking guys were remarkable.

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora Mr L., Thank you so much for rating us 100/100! It was our great pleasure to welcome you and we're glad that you enjoyed the Penthouse! We hope that we will have the pleasure to welcome you back again soon Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

Ricardo C. Friends - 11/08/2019 AccorHotels review
« Incredible »

Excelent stay, very professional staff, yet caring and responsive to guests needs. Hotel received a nice make up! Nice colorful art, wich made it more modern and youthfull. It was a nice impressive change from my prior stays.

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora Mr C., Thank you so much for your feedback.It was our great pleasure to welcome you back and we're glad to hear that you had a pleasant stay with us. We love to see that you enjoyed our new style! We love to promote local artists and to update the vibe of the hotel accordingly. We appreciate your loyalty and we hope that we will have the pleasure to welcome you again soon so you can enjoy our next exhibition! Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

Daniel Business - 11/08/2019 AccorHotels review
« Pleasant, no issues. »

Perfect for business trip.

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora Daniel, Thank you so much for your feedback.It was our great pleasure to welcome you and we're glad to hear that you had a pleasant stay with us. Hope to see you soon, Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

Andrew W. Families - 11/08/2019 AccorHotels review

An excellent all round stay in terms of quality and service.

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora Mr W., Thank you so much for rating us 100/100! It was our great pleasure to welcome you and we're glad to hear that you had a great stay with us! Hope to see you soon, Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

Business - 11/08/2019 TripAdvisor review
« Great stay in Auckland »

Very good hotel. Very hand y for the University but unfortunately there are no other restaurants nearby. The maitre de of the restaurant needs to be friendlier. He could have been a car park attendant - showed no interest in the customers. Hotel has a swimming pool, but what about selling some simple swimming costumes for those who arrive without. It's a steep walk too the city and too far to go in the rain to buy a cossie.

Our hotel has responded to the review
Our hotel has responded to the review

Kia Ora! Thank you so much for your review! We're glad that you had a great stay with us! We are taking your comments very seriously and we would like to look into it further - I would love if you could contact me with additional details at j.freytet@pullmanauckland.co.nz. Hope to see you soon, Justine & The Pullman Auckland Family

Daniel Couples - 10/08/2019 AccorHotels review
« The hotel felt disorganised »

Check in was good, room was set up with towels etc for only one person but wife and I staying, second set of towels were in the cupboard, massage was good but could hear staff outside laughing. While relaxing post- massage staff walking around cleaning, laughing etc, great they enjoy work but unprofessional. Shambles at check out.

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora Daniel, Thank you very much for sharing your recent experience with us. Every feedback is a gem and we appreciate that you took the time to share it. I personally feel extremely disappointed that we could not offer you a better experience this time as what you have experience does not reflect our standard of service here at Pullman Auckland. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your loyalty and we hope that you will visit us again soon so we can show you that this was just a one off and restore your trust. Please contact me directly next time you are planning to visit Auckland and I will personally organise your stay with our undivided attention. Sincerely, Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

Brent M. Business - 10/08/2019 AccorHotels review
« Business trio »

Wonderful check in, Nice room, can see it has been renovated from and older style room LOVED the gym area, wow Food and drinks very expensive and may need a review, to encourage more people eating in (I went to countdown)

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora Mr M., Thank you so much for your feedback.It was our great pleasure to welcome you and we're glad to hear that you had a pleasant stay with us. Please rest assured that we are listening to your comments and certainly take them onboard. Hope to see you soon, Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

Brian R. Business - 10/08/2019 AccorHotels review
« Friendly and helpful staff, great location »

Friendly and helpful staff, great location Great breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora Brian, Your review has us blushing! It was our great pleasure to welcome you and it is always our most treasured reward to make our Guests happy. All the Pullman Auckland Family will be very proud to read your kind words! We appreciate your loyalty and we hope that we will have the pleasure to welcome you again soon. Sincerely, Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

Anonymous Business - 10/08/2019 AccorHotels review
« Great stay »

Friendly helpful staff, good room and a good atmosphere

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora Mr M., Thank you so much for your feedback.It was our great pleasure to welcome you and we're glad to hear that you had a pleasant stay with us. Hope to see you soon, Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

Malvina D. Couples - 10/08/2019 AccorHotels review
« Impeccable »

We had a relaxing, indulgent weekend, with great food and impeccable service.

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora Mrs D., Your review has us blushing! It was our great pleasure to welcome you and it is always our most treasured reward to make our Guests happy. All the Pullman Auckland Family will be very proud to read your kind words! We would be over the moon if you could share this lovely review with the entire world ; do you think you could write a review on Trip Advisor (https://www.tripadvisor.co.nz/Hotel_Review-g255106-d256708-Reviews-Pullman_Auckland-Auckland_Central_North_Island.html)? We hope to see you again soon! Take care, Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

Anonymous Business - 10/08/2019 AccorHotels review

Excellent, all round

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora Mr S., Thank you so much for your feedback.It was our great pleasure to welcome you and we're glad to hear that you had a pleasant stay with us. Hope to see you soon, Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

Muz Business - 10/08/2019 AccorHotels review
« A very pleasant stay. »

Everything was fine apart from having to pay for parking at $35 per day. Oh and the survey that doesn't give you the ability to answer the questions accurately - like a booked this hotel because that's where our conference was being held.

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora Mr G., Thank you so much for your feedback.It was our great pleasure to welcome you and we're glad to hear that you had an overall pleasant stay with us. Thank you for your comments, and we will certainly look into this. Hope to see you soon, Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

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