Pullman Auckland Hotel & Apartments 5 stars

Customer review rating (ALL Rating) 4.2/5 4,306 reviews

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Description

Hotel extras

  • In the heart of Auckland, walking distance from public transport

  • Luxe Spa as well as a Jacuzzi, steam room, and sauna

  • Fully equipped gym facility with large outdoor terrace

  • 16 dynamic meeting spaces

  • 324 rooms, suites, and apartments with city and harbour views

Our accommodation(s)

Hotel location

Pullman Auckland Hotel & Apartments

Corner Waterloo Quadrant, & Princes Street
1010 AUCKLAND
New Zealand

GPS:-36.848281, 174.770271

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

TAPESTRY GRILL

Combining some of New Zealand's best ingredients, Executive Chef, Johnny Roullier and his team offer a comprehensive menu that evolves with the seasons. From dry-aged beef to vegan dishes, Tapestry promises something for everyone.

Your meetings and events

Room descriptions and layouts

16 

meeting rooms

From 1 to 700 

attendees

Configuration is not available for these requirements
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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  4,306 reviews

TripAdvisor Rating  4.0/5  3,259 reviews

Beautiful food, room and facilities

TripAdvisor rating 5.0/5

TakapunRresidents TripAdvisor review

Amazing time in a modern hotel room with super king bed. Great steam room, women’s only sauna(very hot), pool and spa. Amazing breakfast, lunch and dinner menu especially the eye fillet! Will be back! The concierge gentleman was excellent taking care of our car whilst staying at the Pullman. Special mention to the Japanese masseuse where I had a spa treatment - fabulous! Thanks to all the team at The Pullman.

it is a dishonest hotel and it just wants to shirk its responsibility

TripAdvisor rating 1.0/5

annie l TripAdvisor review

I have complained to Pullman Auckland about room upgrade for gold member and poor hoursekeeping service. Firstly, they were not willing to give me any response. Then, I called Accor customer service hotline and explained to them what happened for my stay. However, I am so disapponted about their reply They tried to find out some excuses to avoid responsibilities. My original booking was deluxe room with Harbour view on high floor, but they argued that my booking was deluxe superior room with Harbour view on low floor, and they were generous to upgrade it already. Luckily, I have some evidence to show my original booking. Then, they gave me another excuse that the hotel was fully booked already. They are so dishonest and they do not want to shoulder any responsibility if they make some mistakes. I strongly recommend NOT to stay this hotel in order to protect your benefit.

Not the best experience at Pullman Auckland Central

TripAdvisor rating 2.0/5

Gustavo Javier H TripAdvisor review

Unfortunately, I was very disappointed by the hotel. I stayed at room # 623. There is some URGENT maintenance needed. The plug above the desk is detached from the wall...a screw is needed and unplugging whatever was plugged, was difficult. Auckland is quite chilly at night....the heating system at the room was not working. I called guest service room for repair...no one available to do the job. They said..too late. There was one light bulb burnt, so the illumination at the room was very poor. The restaurant at the lobby was almost empty....employees did not manage to organise the potential visitors and find room for them sit....l ended up asking for room service for my dinner. I ordered a pizza...they brought it to my room...without a fork and a knife.....unbelievable!! I would not recommend this hotel. Pictures attached.

A perfectly fine hotel

TripAdvisor rating 5.0/5

Karen P TripAdvisor review

We've found our stay at the Pullman Auckland City to be comfortable and enjoyable. The hotel is located on a busy intersection around 5-minutes' walk from downtown Auckland and occupies the former Hyatt building - a multi-story, dated exterior that belies a very comfortable interior with well-designed lobby and restaurant/bar spaces and hotel rooms that function well. We booked a studio room with two queen beds for our family of three and found the sleeping space and bathroom to be fine. Our reservation included room and breakfast and the breakfast options and service staff were excellent. The staff were informative, attentive and welcoming. The food offering was generous and there was a nice variety of options.

Three nights at Pullman

TripAdvisor rating 5.0/5

Judy R TripAdvisor review

The Pullman is a lovely hotel nicely situated close to downtown. The room was well appointed and we appreciated the robes an and slippers. Food in the dining room was very good. Staff were exceptional. We appreciated the early check in since we had just arrived from a 15 hour flight

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Other web-users rate our hotel

  • 834 reviews 9.2/10 Location
  • 2,126 reviews 6.4/10 Room
  • 2,216 reviews 8.3/10 Service
  • 38 reviews 5/10 WiFi
  • 685 reviews 6.9/10 Food
  • 561 reviews 7.8/10 Breakfast
  • 508 reviews 7.5/10 Cleanliness
  • 369 reviews 9.3/10 Pool

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