Hotel - Mercure Moscow Paveletskaya
Mercure Hotel Mercure Hotel

Mercure Moscow Paveletskaya

4.5/5 854 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Fitness centre
  • Well-being
    • Hammam
    • Sauna

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00 - 23:59
    • Opening hours : Week-end 00:00 - 23:59

Business services

  • 5 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

ALLIANZ0.5 km / 0.31 mi CITI GROUP10 km / 6.21 mi ERNST & YOUNG0.3 km / 0.19 mi KNIGHT FRANK1 km / 0.62 mi LVMH3 km / 1.86 mi NESTLE0.5 km / 0.31 mi SERVIER0.5 km / 0.31 mi VOLKSWAGEN GROUP10 km / 6.21 mi
AUDI10 km / 6.21 mi CONTINENTAL1 km / 0.62 mi KIA MOTORS2.5 km / 1.55 mi L'OREAL2 km / 1.24 mi MITSHUBISHI0.3 km / 0.19 mi PEPSICO3 km / 1.86 mi SIEMENS0.5 km / 0.31 mi

Exhibition centre

CROCUS CENTRE23.1 km / 14.35 mi EXPO CENTRE9.8 km / 6.09 mi

Your meetings and events

Mercure Moscow Paveletskaya Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
ARMAND 25 m2 0 m 0 0 10 0 0
KNOPP 25 m2 3 m 0 0 10 0 0
MOROZOV A+B 90 m2 3 m 66 30 0 51 60
BAKHRUSHIN BALLROON 140 m2 4 m 150 50 60 100 80
TRETYAKOV+MOROZOV 240 m2 3 m 192 54 0 132 170
    • Videoconferencing
    • Podium
    • Day light
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 149 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • Minibar
    • Suite Box
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.6/5 AccorHotels Rating 3,285 reviews

Our guest reviews for
Mercure Moscow Paveletskaya

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 854 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Klm Solo - 17/08/2019 AccorHotels review
« Another great stay »

My favorite hotel in Moscow. Reasonable price and fine facility and kind people. The morning can be a bit hectic, including breakfast venue, mostly due to the number of large group tourists, but still, things are organized and no chaos or anything. Looking forward to another visit there.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kosuke M., We very much appreciate your comments regarding your stay at the Mercure Moscow Paveletskaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valeriya Kozlova Guest experience Manager

Luke Solo - 05/08/2019 AccorHotels review
« Failed to reach the normal standards of the Mercure brand »

Was disappointing on two occasions the room was not cleaned and on one occasion management were not as professional as they should have been.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Luke C., Thank you for taking the time to tell us about your experience at the Mercure Moscow Paveletskaya. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Valeriya Kozlova Guest experience Manager

Pawel Business - 25/07/2019 AccorHotels review
« Satisfied first stay in Moscow »

Customer service, rooms and food were great.

Alex Business - 28/06/2019 AccorHotels review
« Excellent as usual »

Nice modern hotel not far from city center and metro, but at the same time situated quiet place.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., Let me thank you for your high assessment of Mercure Moscow Paveletskaya Hotel. It is a great pleasure to know that in general you enjoyed your staying at our hotel. Your positive feedback is the greatest reward for us. We are looking forward to the opportunity of welcoming you back at our hotel soon! Sincerely, Gyulnara Gasanova Quality & Service Culture Manager

Gerard S. Business - 07/06/2019 AccorHotels review
« As usual very good, attentive staff, familiar faces. »

See above, not much more to add. Mainly used the hotel for sleep and fitness.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., Let me thank you for your high assessment of Mercure Moscow Paveletskaya Hotel. It is a great pleasure to know that in general you enjoyed your staying at our hotel. Your positive feedback is the greatest reward for us. We are looking forward to the opportunity of welcoming you back at our hotel soon! Sincerely, Gyulnara Gasanova Quality & Service Culture Manager

Famil I. Business - 26/05/2019 AccorHotels review
« Very pleasant stay »

Very nice and pleasant stay. Good service overall. Excellent breakfast. Staff was very helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. I., Let us thank you for taking your time and posting such a positive review regarding your recent stay at Mercure Moscow Paveletskaya! Indeed, we realize the importance of feeling “like home” for those who travel abroad, and we feel very privileged that we have become a hotel of your choice. It is also so nice to know that you liked our service as we are happy to meet all your expectations. We do appreciate your warm feedback and look forward to welcoming you back at Mercure. Warmest regards, Gyulnara Gasanova Quality & Service Culture Manager

Ilaria B. Business - 20/05/2019 AccorHotels review
« Everything was perfect, nothing more to say than that. »

The Mercure Moscow Paveletskaya never lets me down. The standard of the hotel is very good and whenever the occasional inconvenience happens, the staff is always helpful and kind.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. B., Let us thank you for taking your time and posting such a positive review regarding your recent stay at Mercure Moscow Paveletskaya! Indeed, we realize the importance of feeling “like home” for those who travel abroad, and we feel very privileged that we have become a hotel of your choice. It is also so nice to know that you liked our service as we are happy to meet all your expectations. We do appreciate your warm feedback and look forward to welcoming you back at Mercure. Warmest regards, Gyulnara Gasanova Quality & Service Culture Manager

Friends getaway - 25/04/2019 TripAdvisor review
« Way too simple for a 4-star »

I did purchase two nights with a nice discount but I didn't expect basic services to be discounted as well... Honestly poor quality (hair went incredibly bad) and primitive set of bathroom cosmetics (not even a conditioner and a body lotion included!), poor location of standard rooms (overlooking a small dark atrium so one cannot guess the weather or the time of day), and questionable "fast" check-in and - out services.. It wasn't fast at all with pretty much the same procedure on spot as usual, and not to mention previous time-consuming online registration form which needs several repetitions before it "gets" you there. Instant coffee packets in room. Warm (never hot) shower. Nice lobby and beds though... Just the way I expect from a 4-star.

Our hotel has responded to the review
Our hotel has responded to the review

Dear AnnaSPetersburg! Thank you for sharing your experience! I am sorry you did not appreciate our services. Next time you can benefit from extended bathroom amenities' choice just calling at reception or booking a Privilege room, where you have also a Nespresso coffee machine in room. We shall definitely check water temperature in rooms, strangely your feedback was the only one about it. I hope your next stay will be more comfortable and I assure you that this time the view will be just excellent:)! Kind regards, Alexandra Stryukova General Manager

Ruslan Solo - 02/04/2019 AccorHotels review
« Great »

I love this 4* hotel, since you feel here always as vip Great location, very close to all sightseeing. You can take the tram 5 min walk and have greate travel in old downtown of Moscow. Fully suggesting to stay here.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., Let us thank you for taking your time and posting such a positive review regarding your recent stay at Mercure Moscow Paveletskaya! Indeed, we realize the importance of feeling “like home” for those who travel abroad, and we feel very privileged that we have become a hotel of your choice. It is also so nice to know that you liked our service as we are happy to meet all your expectations. We do appreciate your warm feedback and look forward to welcoming you back at Mercure. Warmest regards, Gyulnara Gasanova Quality & Service Culture Manager

Business - 26/03/2019 TripAdvisor review
« Great Location for Trains - Metro. Comfy too »

Usually in a review there is a but......but there isn't one here. Only slightly more expensive than neighbouring IBIS 3 stars, well worth it. From check in to check out, I don't think there wasn't anything I could fault? . Attentive reception, friendly bar staff, great breakfast ( I didn't try the dinners).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Windsorboy58, Thank you for such heartwarming comments:) we are very happy you were fully satisfied with your stay with us! We struggle for each smile:) and glad when get back such emotions! Thank you for sharing! Hope to welcome you back soon, Kind regards, Alexandra Stryukova General Manager

Anonymous Business - 07/03/2019 AccorHotels review
« Comfortable, friendly stay »

The hotel is nice, has comfortable rooms, friendly personal.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. O., Let me thank you for your high assessment of Mercure Moscow Paveletskaya Hotel. It is a great pleasure to know that in general you enjoyed your staying at our hotel. Your positive feedback is the greatest reward for us. We are looking forward to the opportunity of welcoming you back at our hotel soon! Sincerely, Gyulnara Gasanova Quality & Service Culture Manager

Paul Business - 02/03/2019 AccorHotels review
« Excellent stay (2 nights) in Mercure Paveletskaya. »

Excellent experience: very smooth check-in and check-out, very good room, excellent breakfast and excellent location of hotel, near M-station Paveletskaya.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. V., Let us thank you for taking your time and posting such a positive review regarding your recent stay at Mercure Moscow Paveletskaya! Indeed, we realize the importance of feeling “like home” for those who travel abroad, and we feel very privileged that we have become a hotel of your choice. It is also so nice to know that you liked our service as we are happy to meet all your expectations. We do appreciate your warm feedback and look forward to welcoming you back at Mercure. Warmest regards, Gyulnara Gasanova Quality & Service Culture Manager

Jaime E. Business - 27/02/2019 AccorHotels review
« Value for money and confort in the very center of Moscow »

Within a (sportive) walking distance from Paveletskaya station (direct train to Domodedovo airport), this comfy hotel has everything the business traveler may need. Comfortable spacious rooms, good breakfast, etc. Located in a very quiet neighborhood, there are shopping centers, restaurants and animation around in a walking distance. 10-15' away from the nearest Metro station.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. E., Thank you for your excellent comments following your recent stay with us, it is a pleasure to read your fantastic feedback following your stay at Mercure Moscow Paveletskaya. Situated just minutes away from Paveletskaya Station, the Mercure Moscow Paveletskaya has excellent transport links that whisk you straight to the legendary Moscow sights of Kremlin, Red Square, St. Basil’s Cathedral or the State Tretyakov Gallery and the Pushkin Museum of Fine Arts. All Moscow famed museums, art galleries and shops are accessible from our centrally located establishment. Thank you once again for taking your precious time to review your stay, we look forward to welcoming you back in the very near future. Kind regards, Gyulnara Gasanova Quality & Service Culture Manager

Business - 17/02/2019 TripAdvisor review
« Moscow in February - PRODEXPO 2019 »

Good relationship in terms of price abdquality of services , quite close to the city center main monumentes ( Red Square , St.Basil , Lenin's mausoleum Kremlin , Bolshoi Theatre) and well connected with the metro , just two stops away.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carlos S, Thank you very much for your good review of our property! Its very important for us to hear your feedback and to know that you appreciate our services. We will be glad to welcome you again here, Warm regards from snowy Moscow, Alexandra Stryukova General Manager

Animesh Business - 01/02/2019 AccorHotels review
« Another extremely pleasant stay »

This was not the first time for me. Everything met my expectations fully. Room clean up could be improved - cup not washed, water bottle not replaced. And, thank you for the upgrade.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., Thank you for taking the time to tell us about your experience at the Mercure Moscow Paveletskaya. It is a great pleasure to know that in general you enjoyed your staying at our hotel. Your feedback is the greatest reward for us. Separately, I want to say many thanks for the additional comments. We are constantly working to improve service and you help us to be better. Once again, thank you for sharing your feedback with us and we hope to welcome you and will try to make your rest in the future more enjoyable. Warm regards, Gyulnara Gasanova Quality & Service Culture Manager

Lorenzo C. Business - 31/01/2019 AccorHotels review
« As usual when in Moscow... Mercure Paveltskaya! »

Fine as usual, but this time just a negative note: the room was rather cold and I was not possibile to regulate temperature thorugh thermostat (which by the way occurs in ALL the hotels in the world)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., Thank you for taking the time to tell us about your experience at the Mercure Moscow Paveletskaya.It is a great pleasure to know that in general you enjoyed your staying at our hotel. Your feedback is the greatest reward for us. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. If you have any problems in future staying, please inform our team about this so that we can find a solution and make your stay as comfortable as possible. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Warmest regards, Gyulnara Gasanova, Quality & Service Culture Manager

Claudio A. Couples - 29/01/2019 AccorHotels review
« Excellent Compromise »

Nice stay, a comfortable hotel in a very good location in Moscow, close to Metro and to the beautiful Zamoskvareche district plenty of caffe, bar and restaurants.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. a., Let us thank you for taking your time and posting a review regarding your recent stay at Mercure Moscow Paveletskaya! We strive to provide a superior service experience for every customer; therefore your feedback is very important to us.It is a great pleasure to know that in general you enjoyed your staying at our hotel. Separately, I want to say many thanks for the additional comments. As for the storage of medicines, we provide the ability to store in the refrigerator at the reception. In the future, you can contact the reception staff with this question. Food, unfortunately, is really forbidden to keep in our desk's refrigerator, as this does not correspond to the sanitary standards of the country. Once again, thank you for sharing your feedback with us and we hope to welcome you and will try to make your rest in the future more enjoyable. Warm regards, Gyulnara Gasanova Quality & Service Culture Manager

Couples - 09/01/2019 TripAdvisor review
« excellent location, very good staff »

Comfortable room, excellent location, nice staff. The only minus- bathroom was not clean, there were some hair on the floor, and stains on tiles. But all the rest is OK. Bed is comfortable, staff is friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear YuYu1957, Thank you for your review and comments. I'm sorry for some issues you came across during your stay. We struggle to make any stay perfect, but unfortunately, sometimes fail and regret. I do hope when you come next time - everything will be just as you wish:) My kind regards and sincere apologies, Alexandra Stryukova General Manager

Friends getaway - 07/01/2019 TripAdvisor review
« Minutes walk from Metro and all is great »

if you come to Moscow I recommend you to stay here. From airport to hotel, just take gett taxi app and cost around 1450RUB. Or you can take train to Paveletskaya station, walk straight from station to the other side of the road (around 10 min walk) but gett taxi may be cheaper than train ticket if you come 2-3 person because can share the cost.During the stay, you walk from the hotel to Metro Paveletskaya station (green and brown line) (opposite of Paveletskaya train station) Remember exit no.2 is nearest.The room is great and all in mini bar, 3 soft drinks and 2 juices) you can drink for free. Also Nespresso coffee is ready to use. And wifi is very fast especially upload. Staff is helpful. If I return to Moscow, will book this hotel again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Relax41474283723, Thank you very much for your detailed review of our Mercure Paveletskaya Privelege room! Your feedback is priceless for the team and I'm sure will be useful for other travelers also:) We are happy you've enjoyed our location and room facilities! It will be great to welcome you again here, Kind regards, Alexandra Stryukova General Manager

Gregory Couples - 03/11/2018 AccorHotels review
« Highly Recommended »

Great location, great room. Staff very friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., Let us thank you for taking your time and posting such a positive review regarding your recent stay at Mercure Moscow Paveletskaya! Indeed, we realize the importance of feeling “like home” for those who travel abroad, and we feel very privileged that we have become a hotel of your choice. It is also so nice to know that you liked our service as we are happy to meet all your expectations. We do appreciate your warm feedback and look forward to welcoming you back at Mercure. Warmest regards, Gyulnara Gasanova Quality & Service Culture Manager

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