Hotel - Novotel Moscow Kievskaya
Novotel Hotel Novotel Hotel

Novotel Moscow Kievskaya Hotel

4.5/5 390 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying

Leisure and activities

Catering

  • Breakfast

Business services

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Hotel location

Your meetings and events

Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BRITISH PULLMAN 38 m2 2 m 30 10 10 15 15
RED ARROW 38 m2 2 m 30 10 10 15 10
ROYAL SCOTSMAN 38 m2 2 m 30 10 10 15 0
SILK ROAD 38 m2 2 m 30 10 10 15 0
DANUBE EXPRESS 71 m2 2 m 50 25 25 25 40
TRANS-SIBERIAN EXPRESS 71 m2 3 m 50 25 25 25 0
ANDEAN EXPRESS 75 m2 2 m 50 25 25 25 40
GLACIER EXPRESS 75 m2 2 m 50 25 25 25 50
ORIENT EXPRESS 1 85 m2 6 m 70 30 30 35 0
ORIENT EXPRESS 2 91 m2 6 m 80 30 30 35 70
MAHARAJA'S EXPRESS 146 m2 2 m 50 30 35 40 50
ORIENT EXPRESS 1+2 176 m2 6 m 160 70 70 80 100
    • Flipchart
    • Meeting room
    • Audio and video equipment
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • Conference hotel

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our restaurants and bars

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4.6/5 AccorHotels Rating 4,196 reviews

Our guest reviews for
Novotel Moscow Kievskaya

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 390 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Noppadol C. Friends - 22/10/2019 Confirmed reviews AccorHotels
« Good hospitality »

Clean room, good aminity and good breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Noppadol C., We very much appreciate your comments regarding your stay at the Novotel Moscow Kievskaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Anurak Families - 21/10/2019 Confirmed reviews AccorHotels
« Good location and nice lobby area »

The hotel very close to MRT and shopping center, fast food restaurant which is easy to staying and travelling around Moscow.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anurak, We are thrilled that you enjoyed! We are very pleased that we were able to meet your expectations and you were satisfied with the level of service and quality of services. Thank you for taking the time to review and we hope to see you again soon. Best regards, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Supak L. Families - 20/10/2019 Confirmed reviews AccorHotels
« Troublefree. Good service. Great location »

This was my first visit to Moscow. I found this hotel to be very convenient with the Metro station and a shopping mall within a short walking distance. The rooms were clean, comfort, and modern with all the expected amenities. The front desk staff took note of my request for connecting rooms and pre-assigned the connecting rooms for me accordingly, which is very good service since many other hotel staff would not give special attention to this.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Supak L.! Thank you for choosing Novotel Moscow Kievskaya! Thank you for taking a few minutes of your free time to share your opinions and impressions regarding your personal experience of staying at our hotel. We are very pleased that we were able to meet your expectations and you were satisfied with the level of service and quality of services. We will be glad to see you visiting us again! See you next time! Best regards, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Couples - 16/10/2019 TripAdvisor review
« Modern hotel at good location »

Check in Process smooth, well received as Platinum member, got upgraded in a nice Suite room. Staff friendly and attending. Check out automatically, good and fast Service. Restaurant for dinner was not so nice, Quality of the Food below average, staff Needs to be trained better too, e.g. ordered a bottle of red wine, first choice was out of stock, second just filled into the glass without letting me taste first, then filled only the glass of my wife, not mine… Breakfast was ok. Security Level is very good. Location is very good too, Metro next buliding, Shopping malls too, a lot of Restaurants as well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DanielS22116, We very much appreciate your comments regarding your stay at the Novotel Moscow Kievskaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Your comments concerning quality of the food in the restaurant will be transferred to restaurant manager for improving these minuses. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Elena Simone Guests Experience Manager

Enrico Business - 15/10/2019 Confirmed reviews AccorHotels
« Good experience but can improve »

As usual I had a good time in your hotel, but sometimes in my room I could smell a stink coming from the bathroom drains.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Enrico, We very much appreciate your comments regarding your stay at the Novotel Moscow Kievskaya. It is always a pleasure to receive positive feedback. We have worked on your comments and corrected the shortcomings. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Mr C. Families - 07/10/2019 Confirmed reviews AccorHotels
« Not bad experience »

The actual room is totally different from the photo on the website. The bathroom design is fit for our family because of lack of piracy. This is very disappointing for me. The breakfast is so various and tasty. The dining place is so cosy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr C.. Thank you for the time you took to give us feedback about your stay. It is extremely important for us that every guest of the hotel feel comfortable and safe. We strive to improve the service every day focusing on the wishes of our guests. We are very glad that you liked our breakfast and dining place. Unfortunately all the superior rooms in the hotel and bathroom design looks the same. But we also have a Suite and Executive rooms, which are larger in area have more privacy. Once again, thank you for sharing your feedback with us and we hope to welcome you next time! Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Marie Business - 07/10/2019 Confirmed reviews AccorHotels
« I highly recommend this hotel »

Comfortable rooms, clean, nicely located, good breakfast and restaurant, nice gym and Spa.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marie, We very much appreciate your comments regarding your stay at the Novotel Moscow Kievskaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Anonymous Business - 04/10/2019 Confirmed reviews AccorHotels

This is the fourth or fifth time I stay in your hotel and of course I felt good . I have only 2 remarks : a) the water in the swimming pool is at all times far too cold b) I accept the fact that the full payment has to be made in advance but , as for the extras , I am quite disappointed of that . This time I paid in advance my full 10 days staying and I was offered to have a few thousands Rubles blocked so to enjoy those services such as bar ,restaurant and so on . I refused ; I don't think it's fair .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carlo, I am happy to hear that you enjoyed your stay. It is always a pleasure to receive positive feedback from loyal guests. Regarding remarks, I'd like kindly to clarify: a) the water in the pool is 27-28 degrees b) deposit for extras, in the hotel rules says: upon check-in the Guest is required to make a deposit for extra services in amount of 5000 rub per room for full period of stay. In the case of expenditure of previously paid-in deposit by the Guest, the hotel reserves the right to require extra amount as a deposit for future expenses. The bill for the extra paid services can be allocated to the general account of the Guest by the Guest's request and in case of paid-in deposit (or a guarantee of payment of additional costs). The final settlement is made upon the Guest’s departure. In case of refusal of the Guest to make a deposit for extra charges, allocating of additional services to the general account of Guest is not possible. In that case all services are paid at the point of sale by cash or credit card by the Guest in Russian rubles. We will be glad to welcome you again! Best regards, Elena Simone Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Hamza Couples - 01/10/2019 Confirmed reviews AccorHotels
« ok »

average

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hamza, Thank you for your feedback. It's a great pity that we were not able to meet expectations. Could you write what happened to my mail h8…, so we can make error corrections. Your valuable comments and observations will be considered by the hotel management. We look forward to welcoming you again! Best regards, ELENA SIMONE Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Andre K. Business - 30/09/2019 Confirmed reviews AccorHotels
« EXPORT SALES MANAGER »

For a quick business visit and to be quick to several places inside Moscow, perfect

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andre K.. Your feedback is very important to our team. Our team is very happy that we met your expectations! Your valuable comments and observations will be considered by the hotel management. We look forward to welcoming you again, Warmest regards, ELENA SIMONE Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Mrs C. C. Y. Couples - 25/09/2019 Confirmed reviews AccorHotels
« Wonderfully Helpful and Welcoming Reception Staff & Very Comfortable Stay in a Very Located Area »

We were so warmly welcomed as we checked in. Prior to that I made a mistake with my booking, it was so efficiently sorted out with the help of Ms Julia , Reservation Manager. Thank you again. Rooms are very clean, comfortable and well provided. Hotel is so conveniently located , near to a nice shopping centre and metro is so close by to the metro. We had a memorable stay and we certainly feel this hotel is highly recommended.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chung, We very much appreciate your comments regarding your stay at the Novotel Moscow Kievskaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, ELENA SIMONE Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Sj Business - 22/09/2019 Confirmed reviews AccorHotels
« Disappointing experience »

I have been staying at Novotel Moscow on all my visits. However in this stay I was very disappointed as there was construction work going on all around the hotel at night which made it impossible to sleep even on the higher floor rooms. On my complaining to the reception staff I was told that they cannot do anything about it and this issue has been there since months. The hotel should have put an alert on its website about this so that we could have booked a different hotel. The hotel has changed very high tariff/rate which is not justified keeping in view the inconvenience caused to me.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SJ, Thank you for taking your time to share you experience regarding your stay in our hotel. We do appreciate your feedback because we strive to do our best to make you feel welcome and as comfortable as at home. We appreciate your comments as they will definitely help us to improve our service. Please accept our sincere apologies for the inconveniences caused. We will be glad to see you again as our guest to correct negative impression! Kind regards, ELENA SIMONE Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Vers Business - 22/09/2019 Confirmed reviews AccorHotels
« Pleasant »

Sustainable quality

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vers, Thank you for scoring high your stay with us. We will be happy if you visit us again! Best regards, ELENA SIMONE Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Yury Couples - 18/09/2019 Confirmed reviews AccorHotels
« Great hotel with friendly stuff »

It is the second time I am staying in Novotel Moscow Kievskaya and I really appreciate all services and great atmosphere in the hotel with friendly and helpful stuff. The hotel situated in proximity to everything and has excellent facilities like gym and spa. My room was having everything I needed and a very comfortable bed what is important for sleeping. I would highly recommend the hotel to anyone.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yury, We very much appreciate your comments regarding your stay at the Novotel Moscow Kievskaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ELENA SIMONE Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

R. L. Couples - 09/09/2019 Confirmed reviews AccorHotels
« Clean and convenient location »

+ Good experience, room is clean and the room size is ok. 3 mins walk from Metro station of Line 5 which is convenience. Breakfast taste good and has variety of choices which is great. Birthday card and cake as surprise gift on my husband birthday. - 6 nights stay, however hair conditioner, body lotion and dental set only provide on request, need to request daily.

Our hotel has responded to the review
Our hotel has responded to the review

Dear R. L., Thank you for your positive feedback and high quality assessment. We are very glad that you liked our birthday gift for your husband. We will be happy to welcome you back again! Best regards, ELENA SIMONE Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Anonymous Families - 08/09/2019 Confirmed reviews AccorHotels

Very friendly personnel at the front desk upon check-in and check-out. Tidy and nicely decorated rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest! Thank you for choosing Novotel! Thank you for taking a few minutes of your free time to share your opinions and impressions regarding your personal experience of staying at our hotel. We are very pleased that we were able to meet your expectations and you were satisfied with the level of service and quality of services. We will be glad to see you visiting us again! See you next time! Best regards, ELENA SIMONE Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Yuchi Business - 08/09/2019 Confirmed reviews AccorHotels
« Comfortable enough »

I always stay this hotel in Moscow, and there has never been a problem.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yuchi, Thank you for scoring your experience with us. We will be glad to welcome you back at our hotel! Best regards, ELENA SIMONE Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Jonathan S. Families - 01/09/2019 Confirmed reviews AccorHotels
« A very enjoyable stay »

Room was a reasonable size and was cleaned to a very high standard. Hotel offers great value for money if booked in advance.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jonathan S., Thank you for your positive feedback and high quality assessment. We will be happy to welcome you back again! Best regards, ELENA SIMONE Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Lisa S. Solo - 30/08/2019 Confirmed reviews AccorHotels
« Convenient location »

Convenient location, very nice staff, comfortable beds.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lisa S, Thank you for scoring high your experience with us. I am happy to hear you enjoyed our excellent location. Our team will be happy to welcome you back! Best regards, LYUBAVA SELIVANOVA Personal Assistant to General Manager Acting Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Robin Y. Business - 29/08/2019 Confirmed reviews AccorHotels
« Good facilities, good location, good price »

As above

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROBIN Y., Thank you for scoring high your experience with us. Our team will be happy to welcome you back! Best regards, LYUBAVA SELIVANOVA Personal Assistant to General Manager Acting Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

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