Hotel - Aparthotel Adagio Moscow Kievskaya
Adagio Hotel Adagio Hotel

Aparthotel Adagio Moscow Kievskaya

4.5/5 164 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Best price guarantee How it works?
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • French
    • Russian
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Cash machine

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Massage
    • Sauna

Catering

  • Breakfast
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 h
    • Opening hours : Week-end 24 h

Business services

  • Self service business centre
  • Copy/print service available
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Hotel location

Our apartments

  • 149 apartments
  • 100% non-smoking hotel
  • 6 apartments for people with reduced mobility
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Air Cooling System
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Baby bed
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Full kitchen
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our apartments fittings
4.7/5 AccorHotels Rating 2,041 reviews

Our guest reviews for
Aparthotel Adagio Moscow Kievskaya

100% genuine reviews from our guests

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tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 164 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Apichat S. Business - 04/10/2019 AccorHotels review
« Good location, functional room »

Nice place, cozy room, good breakfast

Iryna Business - 23/09/2019 AccorHotels review
« Super comfortable! »

Excellent experience which has met all expectations :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Iryna, We very much appreciate your comments regarding your stay at the Aparthotel Adagio Moscow Kievskaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ELENA SIMONE Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Joanna Families - 18/09/2019 AccorHotels review
« great experience »

good facilities, excellent service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joanna, We very much appreciate your comments regarding your stay at the Aparthotel Adagio Moscow Kievskaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, ELENA SIMONE Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Daniel Solo - 16/09/2019 AccorHotels review
« very nice and clean hotel »

good experience, clean and comfortable room, good service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daniel, We appreciate for the rating of your stay with us and hope you will visit our hotel again! Best regards, ELENA SIMONE Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Gabriel Z. Couples - 15/09/2019 AccorHotels review
« Good »

I paid in advance for four nights and had to shorten my stay for one night. As a loyal Accor customer, I was expecting to be reimbursed for the last night but accepted that it was not possible

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gabriel Z., Thank you for your feedback about your stay in Adagio Moscow Kievskaya! We are sad that we were unable to meet your expectations and thank you for the comments on which we will work. Unfortunately your rate is non refundable and we cannot make a refund. Please, accept our apologies for caused inconveniences. We will be glad to see you again as our guest to correct negative impression! Sincerely, ELENA SIMONE Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Lilya N. Families - 14/09/2019 AccorHotels review
« This is my 4th time in this hotel and we will come again »

This is ours 4th visit to moscow and all the times we stayed at the apart hotel adagio! We love it very much and we will come back on december Thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lilya N., Thank you for the time you took to fill out the questionnaire on the results of your stay. I'm glad that you have positive overall impression about the hotel. Each guest feedback for us really contributes to our development and valuable feedback allows us to eliminate the emerging shortcomings to improve service. We hope that you will visit again our hotel. Sincerely, ELENA SIMONE Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Kyujin H. Friends - 14/09/2019 AccorHotels review
« More than comfortable. »

Concierges were impressive. They tried to care all of concerns of us. Especially they answered not just words but also action. Room was nice and clean so we could feel in agitpunkt even after hard schedule. Guards in the entrance were neat and reliable. Moreover, with kindness. If guests co-operate their appropriate request for safe, they will answer you as VIP. In Balance sharing by Novotel provided us necessary equipment for exercise. Self-laundry service had reasonable rates. I was happy and satisfied to stay here. I’ll consider this hotel top priority when I visit Moscow once again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kyujin H., Thank you for your wonderful feedback about your stay in Adagio Moscow Kievskaya! On behalf of the entire team, we are truly delighted that you enjoyed your stay with us. We are glad that we were able to meet your expectations. We will be happy to see you again as our guest! Kind regards, ELENA SIMONE Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Jenny T. Families - 10/09/2019 AccorHotels review
« Spacious, convenient and excellent »

We stayed for 6 nights. Staff is very friendly and welcoming. The room is spacious. Kitchen is fully equipped. Fitness centre includes the typical gym, as well as pool, sauna and hammam. The location is convenient. We will come back when we visit Moscow next time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jenny T.! Thank you for choosing Adagio Moscow Kievskaya! Thank you for taking a few minutes of your free time to share your opinions and impressions regarding your personal experience of staying at our hotel. We are very pleased that we were able to meet your expectations and you were satisfied with the level of service and quality of services. We will be glad to see you visiting us again! See you next time! Best regards, ELENA SIMONE Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Bryce A. Couples - 07/09/2019 AccorHotels review
« Great location, space tight, clean tidy easy access »

Vert enjoyable helpful staff. No issues.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bryce A., Thank you for scoring high your stay with us. Our team is very happy that we met your expectations! We look forward to welcoming you again! Warmest regards, ELENA SIMONE Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Hua W. Business - 07/09/2019 AccorHotels review
« Good accomdation »

Good accomdation, but hotel breakfast could be more choice everyday.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hua W., Thank you for scoring high your stay with us. Our team is very happy that we met your expectations! We look forward to welcoming you again! Warmest regards, ELENA SIMONE Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Bridget Couples - 02/09/2019 AccorHotels review
« Well-appointed hotel in excellent location »

All the staff we interacted with were polite, friendly and helpful. The room was very clean, quiet, with a good view. The kitchen covered our needs for making basic meals, and the room was very well supplied with storage space. The bathroom was spotless, and the shower excellent. The location was extremely convenient, a few steps from Kievskaya station, which gave us fast access to both the business district and central tourist areas. The only negative was the bed - the mattress was very hard and unforgiving (and I like my mattresses firm).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bridget! Thank you for your wonderful feedback about your stay in Adagio Moscow Kievskaya! We are glad that we were able to meet your expectations and thank you for the comments on which we will work. We will be glad to see you again as our guest! Best regards, ELENA SIMONE Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Elena Families - 22/08/2019 AccorHotels review
« Great hotel in a great location »

Stayed at this hotel with my husband and my daughter for 14 nights in a one-bedroom apartment. Great clean hotel right next to the metro station (Kievskaya), one of the railway stations (Kievskiy) and a big shopping centre (Evropeyskiy). Apartment had everything we needed, even free bottled water and a free selection of food items: pasta, pasta sauce, crackers, chocolate etc. Reception and housekeeping staff were very friendly and accommodating.

Juri K. Families - 09/08/2019 AccorHotels review
« Mr Juri K. »

Excellent

Andrew Families - 07/08/2019 AccorHotels review
« Absolutely fantastic! »

I had a short stay in Moscow with my children and Adagio offered everything we all could wish for from friendly staff, clean room and the sports centre that exceeded our expectations to fascinating views of Moscow City! The place is conveniently located to most attractions with just a few stops from the Red Square by metro. We’re definitely staying there again!

Family - 06/08/2019 TripAdvisor review
« Very Satisfied »

Very good new hotel, nice clean, with free mineral water every day, excellent location - very close to metro station Kievskaya that is two stops from Red Square and included Ring line, polite personal.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dmitry_XYZ, Thank you for scoring high your experience with us. I am happy to hear you enjoyed our excellent location. Our team will be happy to welcome you back! Best regards, LYUBAVA SELIVANOVA Personal Assistant to General Manager

Matthew Business - 05/08/2019 AccorHotels review
« Pleasant enough stay as expected from Adagio. »

Good location, good service. Two discomforts though: 1) Wi-fi was terrible in the rooms (same even after changing rooms) 2) The self-laundry system is still the same (you have to pay at reception, then go back again to get the card for drying - I suggest having some sort of prepay system for long-stay users, or at least let the users hold on to the paycard until the drying is done)

Anonymous Families - 31/07/2019 AccorHotels review
« Great facilities, excellent value, modern and clean well-appointed accommodation in a super location »

Absolutely fine - nice, friendly, professional staff, great security and really nice, modern facilities. And super value as well - the perfect base for a Moscow stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for your feedback. We will be happy if you visit us again! Best regards, LYUBAVA SELIVANOVA Personal Assistant to General Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Hyde Business - 29/07/2019 AccorHotels review
« Mismanaged and Careless »

I had booked for double occupancy for 8 nights but very unsatisfied. 1. 90% of the staff seem demotivated. They don't smile, give evasive answers and don't seem to show any guest interest. Except for Anastasia and Tair in the reception, everyone else didn't seem like they were happy in their jobs and showed their frustration on guests. 2. The bed was rock hard and the pillows too. My request for soft pillows or rectangular pillows at least was ignored completely. I couldn't sleep on the square-shaped hard pillows. 3. The housekeeping was so-so. I used to find my hair and dust on the bed sheets even after it was apparently cleaned. The sugar, tea, coffee, and the water was never replenished properly every day even after I used to tip the housekeeping so I went ahead and bought myself a can of water and sugar cubes from the supermarket. 4. Going to the Breakfasts were embarrassing. The first day I was told it was at Novotel, the second day I was told there was no breakfast, then sent to Ibis. A few days later, I was told I was eligible for only one guest breakfast and not two in spite of double occupancy booking. 5. The breakfast was almost identical everyday. Zero rotation. So after the third day, I hardly ate anything fulfilling. 6. My request to borrow an umbrella when it was raining heavily was declined. I was told there are no umbrellas for guests. This is completely unacceptable for an Accor brand. I had to get drenched and walk till the mall to buy a new umbrella. 7. The microwave instructions manual in my room was different from the microwave that was installed in my room. Even simple issues like asking for someone to come help me understand the microwave controls took 3 days. 8. There was a free wine party for all guests but it was never communicated properly. I got to know of it only after it was over after accidentally seeing a poster in the lift. I stayed for 4 nights in Novotel Kievskaya in October 2018 and booked Adagio because I wanted to have a more comfortable home like stay but unfortunately it was unplesant and not memorable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Hyde, Thank you for taking the time to tell us about your experience at the Adagio Moscow Kievskaya. I am sorry that your experience did not meet your expectations. Please be assured that your comments were passed to the responsible managers. We do hope you visit our hotel again. Sincerely, LYUBAVA SELIVANOVA Personal Assistant to General Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Karen Families - 28/07/2019 AccorHotels review
« Good location »

Shopping mall nearby Metro nearby I think it is convenient The room is ok in size We haven’t used the kitchen as the smoke alarms are too scary

Russell C. Solo - 27/07/2019 AccorHotels review
« Excellent aparthotel in central Moscow »

I enjoyed my stay here very much and would definitely stay here again. Reception staff were all brilliant - helpful, friendly, printed out my museum tickets etc, sorted my internet access - which was perfect - and official registration without fuss and with a smile. All hotel staff were friendly. The room was a reasonable size, well and newly equipped - and there was a welcome pack for me. As it was my birthday when I arrived, there was a large cake and a card wishing me a happy birthday - I appreciated this very much. Housekeeping was as specified and fine. Security couldn't be better. Overall 5* plus! Thanks to all.

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