Hotel - Cures Marines Trouville Hôtel Thalasso&Spa-MGallery
Mgallery by Sofitel Hotel Mgallery by Sofitel Hotel

Cures Marines Trouville Hôtel Thalasso&Spa-MGallery

4.5/5 1,485 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 16h00
Check out up to 12h00

Services and practical information

Paying

Leisure and activities

Catering

  • Breakfast

Business services

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Hotel location

Companies and event centres nearby

Company

AIRCELLE40 km / 24 mi DRESSER RAND40 km / 24 mi TOTAL40 km / 24 mi
CGM40 km / 24 mi EXXON MOBIL50 km / 31 mi

Exhibition and convention centre

C.I.D5 km / 3 mi

Your meetings and events

The Cures Marines in Trouville welcomes you for all your professional or private events to modular, welcoming spaces. Six fully equipped lounges that can be transformed.Our high-end, personalized service will meet all your expectations.

Cures Marines Trouville Hôtel Thalasso&Spa-MGallery Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
MONTEBELLO 27 m2 0 m 0 0 10 10 0
ALBERT 1ER 30 m2 0 m 0 0 10 10 0
DURVILLE 37 m2 0 m 20 12 20 12 0
EIFFEL 2 40 m2 4 m 25 10 20 15 0
SAVIGNAC 52 m2 0 m 45 20 45 20 40
EIFFEL 1 70 m2 4 m 65 30 70 35 60
EIFFEL 110 m2 4 m 100 35 100 50 60
    • Indoor and Outdoor facilities
    • Videoconferencing
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Airconditioned meeting room
    • Wedding co-ordinator
    • Accommodation
    • Fine Cuisine
    • Wedding ceremony

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

The 103 rooms including 7 suites are decorated with frescoes composed of decor found at the site and positioned above the beds, pearly chandeliers that bring the 1970s to mind, shades of white and gray highlighted by blue, and makePrecious materials such as wool, waxed linen, mat and satin adorn the windows, sofas and chairs. The curtains can be drawn completely around the room to create a cozy cocoon away from the noise in an intimate acoustic.

  • 103 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 10 connecting rooms
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Web TV
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Pay per view channel(s)
    • TV room service ordering
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Our thalasso and spa offers

4.5/5 AccorHotels Rating 9,201 reviews

Our guest reviews for
Cures Marines Trouville Hôtel Thalasso&Spa-MGallery

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,485 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Frank W. Couples - 04/11/2019 Confirmed reviews AccorHotels
« Nice Hotel, but lost and found did not succeed finding back my 200$ swimsuit... »

I had room 001 which was nice, just a strange smell in the entrance. Then I forgot my swimsuit in the bathroom. I called in the same day I left the hotel, but since it was 8pm nobody answered. So I call in the morning and I was told that someone would call me back . They called 6 hours later and couldn't find my swimsuit.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr W., Thank you for taking the time to share your experience following your recent stay here at the Cures Marines. Please allow me to apologise for the various elements of your stay that lead to such disappointment. I can assure you that this is not the level of service that we strive to provide to our guests. We keep a register for the found items, however we are sorry to inform you that your swimsuit wasn't found in your room the day of your departure. Regarding the smell in your room, our technical team will do verifications that the problem doesn't happen again. I do hope that we will have a future opportunity to welcome you back to Normandy and show you a real Cures Marines. Best regards, Emile Viciana - General Manager

Oliver S. Families - 13/10/2019 Confirmed reviews AccorHotels
« Spa Getaway »

Confortable, Nice Thalasso experience even if the Hammam was not operational

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Firstly let me thank you for taking the time to write this review. Please rest assured I took your comments about the hammam seriously into consideration to make sure the kind of issues you experienced do not happen again in the future. I hope we will have the opportunity to welcome you and your client back in the future. Sincerely, Emile Viciana - General Manager

Leong K. P. Families - 07/10/2019 Confirmed reviews AccorHotels
« The hotel was beautiful and the concierge was very helpful and attentive. Still some room for improvement. »

We had a pleasant stay at the hotel. Your concierge was very attentive with getting our car and luggage. However your front desk could have paid more attention that we had a young daughter traveling with us. We requested for bath robe for her but this was not delivered. You have a lovely spa and seawater pool. But when we went to enjoy the pool, one of your pools were closed for the use of one spa appointment, which caused all the other guests to crowd into the other pool. That was not very nice experience. Otherwise we had a pleasant stay except for the rain.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Leong Kee P., First of all, thank you very much for your comment! I have well noted all your remarks and will relay them to the head of departments. Please accept our apologies for the attitude of our front desk! An action plan will be put in place following your reviex in order to correct the different points. We hope to see you soon again in Trouville-sur-Mer! Kind regards, Emile Viciana - General Manager

Anonymous Families - 07/10/2019 Confirmed reviews AccorHotels
« Good »

We had a very pleasant stay and probably go back again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear client, Thank you very much for the review! We are glad that you have enjoyed your stay and we hope to see you soon again! Best regards, Emile Viciana - General Manager

Brian G. Couples - 03/10/2019 Confirmed reviews AccorHotels
« Trouville Stay »

This is a first class hotel in a great location overlooking the beach in Trouville. Design and attention to detail is great across all public and guest rooms. All very modern and stylish.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brian G., Thank you very much for this great review! We are glad to read that you have enjoyed your stay and hope to have the pleasure of welcoming you very soon again in Trouville-sur-Mer. Kind regards, Emile Viciana - General Manager

Noelle Solo - 16/09/2019 Confirmed reviews AccorHotels

convivialite

Our hotel has responded to the review
Our hotel has responded to the review

Chère Noëlle, Nous vous remercions pour votre commentaire suite à votre séjour aux Cures Marines Trouville Hotel Thalasso & Spa-MGallery Hotel Collection. Nous espérons avoir l'opportunité de vous revoir rapidement aux Cures Marines Bien cordialement, Emile Viciana – Directeur Général

Susan N. Families - 15/09/2019 Confirmed reviews AccorHotels
« Perfect, well trained staff & beautiful hotel »

We had a lovely stay, especially with the help of "Sam" the concierge. Sam made our trip flawless! The rest of the staff as well~ thank you! We will return.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs n., Thank you so so much for your words of praise, especially towards Sam. I passed on your message and he is more than happy! We look forward to welcoming you back with our undivided attention. Kind regards, Emile Viciana - General Manager

Melvin J. Couples - 14/09/2019 Confirmed reviews AccorHotels
« Great 3 nights »

Beautiful hotel with a great location. The rooms were nicely appointed and very comfortable. Plenty of room for your stuff. Bed was very comfortable. Easy walking distance to great Cafe's and good food. Breakfast was very expensive I thought. Not knowing any better I paid for parking from a machine in the parking lot every day which was expensive. When i checked out there was a charge for parking on the bill. When i told the young lady what I had done she immediately refunded the parking on my bill. Great service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr J., Thank you for your words of praise all throughout your comments. This is our utmost reward! Please accept our apologies for the lack of information concernaing the parking. We look forward to welcoming you back with our undivided attention. Best regards, Emile Viciana - General Manager

Meghan S. Couples - 03/09/2019 Confirmed reviews AccorHotels
« Top Notch! »

We were very pleased with our stay at Cures Marines. The rooms were large and comfortable and the service from your staff was generally attentive. We enjoyed the breakfast buffet - the selection was large and fresh and the staff was ready for us. The two areas we found lacking was the service at dinner on the patio and the view of our room (which was of the inner courtyard).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Meghan S., Thank for sharing your feedback regarding your stay at the Cures Marines! We are delighted that you spent a pleasant moment with us. That said, I am sorry that you were disappointed with the service at dinner. I truly apologize for the inconvenience caused and hope to welcome you back soon. Best regards, Emile Viciana - General Manager

Anonymous Families - 02/09/2019 Confirmed reviews AccorHotels
« Very nice experience »

We had a great service from your staff members; especially the breakfast experience was amazing. Concierge service is excellent too.

Our hotel has responded to the review
Our hotel has responded to the review

Dear customer, thank you so much for this great review! We are all extremely happy and hope to see you soon again at the Cures Marines. Kind regards, Emile Viciana - General Manager

Lionel B. Couples - 01/09/2019 Confirmed reviews AccorHotels
« Enjoy the hotel unfortunately not all 5* service »

I was quite surprised when I arrived with the hotel. It looks lovely. Best service in hotel is definitely the concierge, just amazing especially Sam. Voiturier was good too. Good reception even if I found the Platinium desk didn’t have any chairs and you standing up while checking in. My big deception goes to the size of the room, still not convinced it was 30m2. They are functional but if I don’t go back to the hotel in future this is due to that. We even couldn’t put all our clothes we had for 3 days in.. imagine if I come for 10 days! Will have most of clothes on floor. What surprised me is that the Luxury room at Sofitel St James London are 26m2 and are much bigger! Also DeLuxe room are same size but more expensive?.... Another thing strange is that no small bottles of water were on your side bed in the evening after the turn down service. Breakfast was very good for the buffet but very slow for service. Sorry this is management fault as it wasn’t enough staffs. Outside bar service.... dreadful! Nobody there. We wait 30 min until I decided to go inside and find only one waiter for everything. Is that 5* service?.. so many peoples sat and went. Also summer bar is closed in August? When is the summer for you? Menu at the 2 restaurants didn’t impressed me, too many mixed things and not plain enough. But this is only me. Overall I enjoy the situation and my stay, but this is not what I would call a five star.

A8448SIanns Couples - 30/08/2019 TripAdvisor review
« A little bit of luxury »

Excellent find somewhere you feel spoilt. Excellent position, parking available. Trouville is well worth a visit only a short hop to Deauville and Honfleur. Enjoy the hotel and ambiance of the area around. A short trip from Calais.

Our hotel has responded to the review
Our hotel has responded to the review

Dear A8448SIanns, Thank you so so much for your words of praise on TripAdvisor! This is our utmost reward as we genuinely love to spoil and pamper all our guests. We look forward to welcoming you back with our undivided attention. Best regards, Emile Viciana - General Manager

Jean P. L. Families - 23/08/2019 Confirmed reviews AccorHotels
« L. stay some great, some not so »

The high point was the wonderful service by your concierge Sam. The low point was the disastrous service at breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr L., Thank you very much for your review and of course, your compliments towards Sam! He is extremely happy. I am sorry to read that you were not fully satisfied with your stay but do hope to have the pleasure of welcoming you again soon. Kind regards, Emile Viciana - General Manager

Yuriy Families - 23/08/2019 Confirmed reviews AccorHotels
« Very good »

It was very nice everything

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yuriy, Thank you so much for this comment! We are glad to read that everything was nice and we hope to see you again very soon. Kind regards, Emile Viciana - General Manager

Helen C. Couples - 08/08/2019 Confirmed reviews AccorHotels
« Excellent service and magnificent location »

Professional service in all aspects of the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs C., Thank you very much for this wonderful review! We are gload to read that you enjoyed your stay at the Cures Marines and hope to have the pleasure of welcoming you very soon again. Kind regards, Emile Viciana - General Manager

P. S. Couples - 07/08/2019 Confirmed reviews AccorHotels
« Satisfied »

We were warmly welcomed by all the staff (at the reception, in the restaurant and in the spa). The architecture of the hotel is beautiful and we appreciated the calm

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs P., We are deeply thankful for your comments just as we are glad to know that you had a nice stay with us! We look forward to welcoming you again in our hotel and until then, please accept our kind and sincere regards. Emile Viciana - General Manager

Brix Couples - 06/08/2019 Confirmed reviews AccorHotels
« Doctor »

good but i noticed that in the Hamam there was serveral Things broken and i noticed used dishes in the hall way from my room from other guestes for several hours befor it was removed

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Brix, Thank you very much for your constructive review! Please accept our apologies concerning the Hamam as well as the dishes on the hallway. I have followed up on these comments with the responsible colleagues. We hope to see you soon again! Kind rgeards, Emile Viciana - General Manager

Frederic F. Families - 06/08/2019 Confirmed reviews AccorHotels
« Great location & Facilities & attentive staff »

Overall a great experience! We arrived earlier and were granted the early checking with smiles. Travelling with young child, we requested a baby bed and the room was actually prepared with bed, changing mattress, bottle heater, baby bath tub ...This was very thoughtful. Staff was very responsive and attentive when we needed extra services during our stay for our child. The room is of decent size, bed very comfortable. Some amenities that we expect from this hotel class were missing (toothbrush, hair comb, etc...). Facilities were great! We enjoyed the salt water pool as well as the Spa facilities. We take the opportunity to try Le 1912 Restaurant and the experience was truly memorable and definitively a rich contributor to the overall staying experience. Breakfast in the Ephemere brasserie was also enjoyable; the view from high ceiling windows facing the sea is setting the good mood for the day. Although the choices were not vast, the foods (sourced from local producers and mostly organic) are of good quality. Location is just by the beach and a few minutes’ walk to various local shops and restaurants. Overall, this is a great place to enjoy a staycation, and the welcoming gestures were much appreciated We will definitively come back in the near future.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr F., Thank you very much for this charming review! Please note that we do provide dental-kits, hair combs and other amenities upon demand. Do not hesitate to contact our front desk team for your next stay. We do hope to have the pleasure of welcoming you very soon again! Kind regards, Emile Viciana - General Manager

Lord D. Couples - 05/08/2019 Confirmed reviews AccorHotels
« A lovely hotel, with lovely hotel staff & a great dining experience. »

We had booked a superior sea view room. It was very pleasant, if a little small, and we were a bit surprised that the bathroom only had a shower and not a bath, as you are a five star hotel. We were somewhat surprised to get an automated email after we had checked in to say that our dinner reservation had been cancelled for the 1912 restaurant, particularly as the receptionist had confirmed it when we arrived. We tried to ring the restaurant - no reply, so I went down and saw the sommelier who was completely puzzled as he was preparing our table! We went down to the restaurant at 20h00 and the experience was perfect - wonderful food - the lobster particularly so - and excellent wines - the Condrieu was superb, as was the Rose Champagne - the service was faultless. The sommelier was utterly charming - a great ambassador for the Hotel! The concierge arranged for our car to be parked underground which was excellent as it had very many cases of wine inside and the handling of the luggage and the car was very good. The Reception team were extremely pleasant and very helpful and were quite happy to speak with me in French and not English!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lord D., First of all, I would like to thank you for your charming review. I am very happy to read that you were satisfied with our quality of service and the friendliness of our employees. Please excuse this technical issue concerning the automated email. All the teams hope to have the pleasure of welcoming you very soon again in Trouville-sur-Mer. A bientot! Emile Viciana - General Manager

Annie C. S. Families - 02/08/2019 Confirmed reviews AccorHotels
« Pleasant stay »

Good service, Nice experience and comfortable. Breakfast was Great and Goid quality. The only backdraws. Brasserie outdior very slow service. The service was Goid but took way too long. When it comes too facilities, outdoor pool would be completed for full 5 stars. Also missing a balcony or terrace, otherwise very delight decorated room and very clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs S., All the Teams thank you for your positive feedback! I am very pleased to read that your stay was pleasant. That said, please accept our apologies for the slow service you have experienced. Be assured that I have forwarded your message to our food & beverage director. We look forward to your next visits! Kind regards, Emile Viciana - General Manager

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