Hotel - Mercure Gloucester Bowden Hall Hotel
Mercure Hotel Mercure Hotel

Mercure Gloucester Bowden Hall Hotel

4.0/5 1,118 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 15  GBP
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • English
    • Spanish
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing

Leisure and activities

  • Ski hire facilities  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 6 meeting room(s)
  • Conventions hotel
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

BRITHS ENERGY3.8 km / 2.36 mi LANDY REGISTRY3.9 km / 2.42 mi
C & G3.6 km / 2.24 mi PRO INSURANCE4.3 km / 2.67 mi

Your meetings and events

Mercure Gloucester, Bowden Hall Hotel has 6 meeting rooms, all fully equipped with complimentary high-speed WIFI, audiovisual equipment and space for up to 180 delegates.

Mercure Gloucester Bowden Hall Hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BOARDROOM 25 m2 3 m 0 0 12 0 12
SENATE ROOM 51 m2 4 m 30 16 20 18 30
CONGRESS ROOM 59 m2 4 m 40 26 26 30 32
PRESIDENTIAL ROOM 72 m2 4 m 40 40 26 30 60
AMBASSODOR SUITE 81 m2 3 m 80 40 35 50 72
LAKESIDE SUITE 209 m2 3 m 120 0 0 70 200
    • Podium
    • Day light
    • WIFI access
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 72 rooms

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 3,277 reviews

Our guest reviews for
Mercure Gloucester Bowden Hall Hotel

100% genuine reviews from our guests

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tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,118 reviews
Couples - 19/07/2019 TripAdvisor review
« Relaxing and peaceful.... »

It started of with a beautiful drive down a lush green country lane and ended in a postcard perfect scene. The Mercure Gloucester, Bowden Hall Hotel will take your breath away..... Beth, the receptionist that greeted us was friendly , helpful and went above and beyond to make us feel special...thank you Beth.... The room was breathtaking, clean and spacious...the bed was very comfortable and the pillows were great. Breakfast, was just to our liking....

M W. Friends - 15/07/2019 AccorHotels certified review
« Staff great, hotel bedroom not so good, argument over the bill »

Disappointed with the disabled facilities

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael W., Thank you for taking the time to tell us about your experience at the Mercure Gloucester Bowden Hall Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gavin Gavin Jones General Manager

Keith P. Couples - 14/07/2019 AccorHotels certified review
« Good, apart from shortcomings in bedroom and bathroom »

We were not given the family room promised when the booking was made. However, the bedding was altered to suit our needs, but there were insufficient hanging facilities for our clothes. The room was also very hot, even when the window was fully open. The towel drying facilities were quite inadequate and a safety handle on the wall by the bath would make showering less dangerous, particularly for older people. A lavatory brush would be useful too! Apart from these things our stay was very enjoyable ; staff were always helpful and pleasant and food well served and delicious.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Gavin Gavin Jones General Manager

June R. Friends - 14/07/2019 AccorHotels certified review
« First rate hotel in lovely surroundings »

The room was lovely and very comfortable. The choice of food at breakfast very good and quality of food excellent, and well presented.

Our hotel has responded to the review
Our hotel has responded to the review

Dear June W., We very much appreciate your comments regarding your stay at the Mercure Gloucester Bowden Hall Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gavin Gavin Jones General Manager

Julie A. P. G. Couples - 13/07/2019 AccorHotels certified review
« Mr and Mrs P G. »

Lovely stay. excellent service, food and staff., plus lovely setting. We had a lovely friendly welcome and smiles from all the staff. Thoroughly enjoyed our stay. A much enjoyed gift from our son and daughter in law

Our hotel has responded to the review
Our hotel has responded to the review

Dear Julie G., We very much appreciate your comments regarding your stay at the Mercure Gloucester Bowden Hall Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gavin Jones General Manager

Kath Friends - 13/07/2019 AccorHotels certified review
« One overnight stay »

Lovely setting and interior decor very nice. Very pleasant and helpful staff. Shame it was only for one night.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gavin Gavin Jones General Manager

Pauline B. Couples - 13/07/2019 AccorHotels certified review
« A lovely nights stop over to break our journey home from Cornwall. »

Lovely hotel set in beautiful grounds. A welcome reception and comfortable room. Great breakfast. Would not hesitate to stay again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John B., We very much appreciate your comments regarding your stay at the Mercure Gloucester Bowden Hall Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gavin Gavin Jones General Manager

Bill Couples - 13/07/2019 AccorHotels certified review
« Hotel OK but restaurant food and service lets it down »

Room dated but clean and comfortable. Check in friendly and efficient. Dinner in restaurant included on first night but service very slow. Starters had obviously been left standing and were no longer warm. Mains OK. Bar meal on second night, long wait for food and club sandwich cold and bread soggy. Complained and advised would not charge for meal. Checkout problematic, no itemised bill and questioned total. Became clear that still charged for sandwich. Staff attitude not good. Will not be returning.

Our hotel has responded to the review
Our hotel has responded to the review

Dear William P., Thank you for taking the time to tell us about your experience at the Mercure Gloucester Bowden Hall Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gavin Gavin Jones General Manager

Loren Families - 11/07/2019 AccorHotels certified review
« Miss »

Hotel was lovely, staff were helpful and friendly. Food was poor on both evening meal and breakfast. Very disappointed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Loren N., We very much appreciate your comments regarding your stay at the Mercure Gloucester Bowden Hall Hotel. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gavin Gavin Jones General Manager

Chris S. Solo - 11/07/2019 AccorHotels certified review
« Good value »

Good points: Friendly, helpful staff from the manager onwards. Attractive grounds and building. Great location in the heart of England. Adequate breakfast considering price point. Comfortable room. Negatives: Very thin walls in the area I was in! (Room 134) You could hear conversations next door and 3 times in the night I was woken up by the rooms either side and the one over flushing their loo. My room could have done with net curtains, the floor to ceiling window with a path right by it was very public when changing! Signage could be improved. Bit of a rabbit warren!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christopher S., We very much appreciate your comments regarding your stay at the Mercure Gloucester Bowden Hall Hotel. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gavin Gavin Jones General Manager

Mark G. Couples - 10/07/2019 AccorHotels certified review
« VERY ENJOYABLE »

Very friendly staff throughout, very helpful, curteous and professional. The reception staff also need special mention, very friendly, professional and willing to have a bit of a laugh, hich made the staff really special. Room very clean. Food plentiful and very nice. Suroundings very pleasant. Will definitely visit again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gavin Gavin Jones General Manager

Sue Families - 09/07/2019 AccorHotels certified review
« Comfortable and friendly »

Luxurious, courteous staff, delicious food

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gavin Gavin Jones General Manager

Rach Couples - 08/07/2019 AccorHotels certified review
« beautiful »

Lovely, peaceful, perfect!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gavin Gavin Jones General Manager

Rover M. Couples - 08/07/2019 AccorHotels certified review
« Satisfied »

Room was near a fan or air con unit, a little noisy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christopher D., We very much appreciate your comments regarding your stay at the Mercure Gloucester Bowden Hall Hotel. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gavin Gavin Jones General Manager

K Couples - 08/07/2019 AccorHotels certified review
« Lovely hotel, great food, let down by lack of aircon in the rooms »

Lovely hotel, great food, let down by lack of aircon in the rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kerrie W., We very much appreciate your comments regarding your stay at the Mercure Gloucester Bowden Hall Hotel. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gavin Gavin Jones General Manager

Nicola Families - 07/07/2019 AccorHotels certified review
« Staff were good but hotel missing basic necessities »

I thought the customer service from check in to cleaning was good. We stayed for a wedding - we didn't appreciate that the bar prices differed significantly between the hotel bar and the wedding room bar. The rooms also need desperate updating - ceiling fans or reverse air con units, a fridge. Some rooms had ironing boards, some didn't. Our rooms were stifling hot despite having the one window wide open. The general reception areas were welcoming and well maintained but again cooling would have been good.

V &. K. B. Couples - 06/07/2019 AccorHotels certified review
« A lovely location with helpful, friendly staff. »

A great welcome. We had a privilege room on the top floor, which was lovely but very, very warm as only one window opened. We enjoyed a meal in the restaurant and drinks on the terrace as it was a lovely summer evening. Breakfast was lovely.

H. Couples - 05/07/2019 AccorHotels certified review
« Dry pleasant but one or two hitches. »

The room and restaurant were very nice and satisfactory. But several minor things went wrong. We liked being high up because of the view but the lack of a lift was difficult and unexpected but presumably won’t change. We initially were given the keys to the wrong room which could have been embarrassing. We do not blame your staff - anyone can make a slip - but the system should not have allowed this to happen. As it happens he wrong room was much preferable and in view of what had occurred they allowed us to switch when the better room became available. The staff in the restaurant were very helpful but some barely able to speak English so if there was a ight problem they couldn’t help. Also the location was remote so it was convenient to eat in he restaurant. This was possible but the menu did not have a great range and did not change. The small range with not a great number eating is acceptable but surely a rotation would be preferable

Sue Couples - 03/07/2019 AccorHotels certified review
« Peaceful setting »

We spent the week end here for a late birthday celebrations and the hotel setting is very peaceful and quiet Staff were very welcoming and attentive. Would highly recommend a stay here.

Dawn D. Couples - 02/07/2019 AccorHotels certified review
« Great setting and well-presented hotel. »

Pretty much everything was fine. Our room was a generous size with a decent amount of storage and the bathroom was clean and bright with an over-bath shower. (We also came back to the room at night to discover a 'rainfall shower' from the ceiling! It was apparently caused by a faulty seal in the shower in the room above and was swiftly dealt with by reception and caused no problem to us or to the room.) The weather was very warm during our stay and there is no air-conditioning so the room was uncomfortably warm even with the window open and the provided fan on all night. We were staying in order to attend a family wedding being held at the hotel so the only other food we had was breakfast. This offered a reasonable choice of hot food plus cereals, some fruit and yoghurts and toast and pastries. When we came down it was particularly busy and staff were struggling to clear tables as needed but were nonetheless pleasant and helpful when approached. I don't think it was necessary to have a restaurant manager trying to seat guests as most of us were from the wedding party and wanted to sit with friends/relatives. As long as tables had been cleared guests could have sat anywhere once they'd given their room number and it would have saved a degree of hassle and headache both for guests and the restaurant manager! We enjoyed our stay, there was a very relaxed and pleasant atmosphere and the grounds were much appreciated by all the young children in our party. We would stay again - but maybe not in the summer!

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