Hotel - Mercure Bristol North the Grange Hotel
Mercure Hotel Mercure Hotel

Mercure Bristol North the Grange Hotel

3.5/5 906 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing
  • Concierge

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 7 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

AIRBUS4.83 km / 3 mi MOD FITTON ABBEY WD6.44 km / 4 mi ROLLS ROYCE4.83 km / 3 mi
AZTEC WEST BUSINESS4.83 km / 3 mi RAC4.83 km / 3 mi

Your meetings and events

Leave the city behind and mix business with relaxation in the rural settings of Mercure Bristol North The Grange. Set in south Gloucestershire countryside, yet just two miles from the M4/M5 interchange. Mercure Bristol North The Grange has six meeting rooms, all fully equipped with complimentary high-speed WIFI, audiovisual equipment and space for up to 150 delegates. There's free parking for up to 150 cars and Bristol city centre is just eight miles away.

Mercure Bristol North the Grange Hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
LIBRARY GROUND 0 m2 3 m 12 10 10 8 10
WILLOW 21 m2 3 m 10 10 10 8 10
CHESTNUT 29 m2 3 m 24 16 16 14 0
CEDAR 30 m2 3 m 24 16 16 14 0
PARK AVENUE 77 m2 3 m 60 33 38 30 80
PARK SIDE 77 m2 3 m 60 33 38 30 80
PARK SUITE 155 m2 3 m 150 64 76 72 180
    • Day light
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

All bedrooms feature a flat-screen TV and complimentary high speed WiFi and most rooms have views of landscaped grounds. In privilege and superior rooms you'll enjoy a Nespresso coffee machine, newspaper, robe and slippers. Treat yourself to a superior feature room with its patio doors looking out over the garden.

  • 68 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Emergency exit map
    • Trouser press in room
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Pay per view channel(s)
    • Baby bed
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
3.8/5 AccorHotels Rating 2,026 reviews

Our guest reviews for
Mercure Bristol North the Grange Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 906 reviews
David G. Couples - 15/09/2019 AccorHotels review
« Good experience short stay. »

A very enjoyable short stay at this hotel. The staff were very friendly and helpful and the accommodation was up to the usual Mercure standard.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David G., We very much appreciate your comments regarding your stay at the Mercure Bristol North the Grange Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jonathan Bowen General Manager

Andrew E. Couples - 14/09/2019 AccorHotels review
« Exceeded expectations »

Great room, good restaurant with excellent “specials” . Friendly and helpful staff. Laundry service not available but staff found a local solution. Lounge a bit cold at times.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrew E., We very much appreciate your comments regarding your stay at the Mercure Bristol North the Grange Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jonathan Bowen General Manager

Peter G. Business - 13/09/2019 AccorHotels review
« Room was bad. »

There is a huge stain on the carpet and the room (601) is next to some kind of generator room and the noise and vibrations are completely unacceptable.

Anonymous Business - 12/09/2019 AccorHotels review
« Regular business trip »

Comfortable. Fabric of building and rooms is very tired. Staff friendly but could be a little more efficient

Bryan L. Business - 12/09/2019 AccorHotels review

Stayed in one of the lodges with our 2 labradors, rooms are a bit dated & in need of an update, the staff were very good & made us very welcome. Fantastic location & lots of space to let the dogs run

Paul H. Couples - 10/09/2019 AccorHotels review
« Could do better. »

Nice hotel in beautiful location and friendly staff. Let down by attention to detail and maintenance. Although it was September it was only 14 degrees during our stay and no option to heat room. Hot food served on cold plates which spoiled otherwise good food. Despite 3 requests missing centre spindle in toilet roll holder not replaced. We are Accor members and expect better than this.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul H., Thank you for taking the time to tell us about your experience at the Mercure Bristol North the Grange Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jonathan Bowen General Manager

John Friends - 10/09/2019 AccorHotels review
« Very nice hotel and grounds and well organised »

The hotel staff were very friendly and helpful. The room was spotlessly clean as was the whole hotel. Breakfast was outstanding, very fresh and tasty.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John D., We very much appreciate your comments regarding your stay at the Mercure Bristol North the Grange Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jonathan Bowen General Manager

Rachel Couples - 10/09/2019 AccorHotels review
« Disappointing for a place with potential »

Unfortunately I was not made aware that there was a wedding on at time of booking. So what I was hoping to be a relaxed night away, sipping cocktails which looked fantastic on the website, turned into a quiet night in the room, spending lengthy periods stood at the bar waiting to be served. Staff were lovely but vastly overworked. Often 30+ people waiting at the bar at one time with only 1 person serving.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rachel D., Thank you for taking the time to tell us about your experience at the Mercure Bristol North the Grange Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jonathan Bowen General Manager

Andrew M. Families - 10/09/2019 AccorHotels review
« Great wedding »

My daughter had her wedding at the Grange and I can only describe the occasion as 10 out of 10. All the guests thoroughly enjoyed themselves and the staff were excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrew M., We very much appreciate your comments regarding your stay at the Mercure Bristol North the Grange Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jonathan Bowen General Manager

Peter Couples - 08/09/2019 AccorHotels review
« Quite place with comfortable rooms »

This hotel was a nice quite place, with clean comfortable rooms. But because there was 2 coach loads of visitors the evening we arrived, getting a table in the restaurant was not possible until very late, so it was a bar sandwiches for us. Breakfast is a buffet affair, which was not good, if you wanted hot food. The large coach parties had been in before us, and the hot buffet had not been refreshed after them, which looked dry and unappetising.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter M., Thank you for taking the time to tell us about your experience at the Mercure Bristol North the Grange Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jonathan Bowen General Manager

Mr B. Couples - 07/09/2019 AccorHotels review
« Great Stay - best hotel for a while »

We were made to feel like people and not sheep which was great...

Anonymous Business - 07/09/2019 AccorHotels review
« Disturbed sleep after fire alarm after midnight »

I had a poor nights sleep thanks to the fire alarm being set by someone.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gurpreetmr G., Thank you for taking the time to tell us about your experience at the Mercure Bristol North the Grange Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jonathan Bowen General Manager

Pentecost M. Business - 07/09/2019 AccorHotels review
« Fire Alarm past midnight - no apologies for inconvenience. »

I don’t mind the fire alarm past midnight. I don’t even mind that we all had to evacuate in the middle of the night in the cold for half an hour. I still don’t mind yet that their fire alarm was a false alarm. But I do mind that the hotel staff didn’t even apologise for the inconvenience. And I do mind a lot that they didn’t even acknowledge it the following morning with so much as a ‘sorry’.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter P., Thank you for taking the time to tell us about your experience at the Mercure Bristol North the Grange Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I have personally discussed your comments with my team and I do agree that an apology for the disturbance should have been conveyed to you. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jonathan Bowen General Manager

Mrs J. A. B. Couples - 05/09/2019 AccorHotels review
« Vey Comfortable and value for money. »

A very warm welcome from the reception staff, Clean room and superb comfortable beds, Perfect surroundings a hidden gem, Mercure never fails.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Keith B., We very much appreciate your comments regarding your stay at the Mercure Bristol North the Grange Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jonathan Bowen General Manager

Anonymous Couples - 05/09/2019 AccorHotels review

Great setting and views is arguably the only positive to this hotel. No complimentary toiletries which is standard nowadays in hotels. Breakfast charged at £15.95 per person, luckily we didn’t have to pay for this, breakfast was adequate at best. Sign at bar stated ‘please go to reception to be served’ we decided against this as didn’t want to have to do this every time we wanted a drink. Instead, we went to a lovely local pub with great facilities, excellent food and very friendly service. Overall I probably wouldn’t stay in this hotel again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jonathan L., Thank you for taking the time to tell us about your experience at the Mercure Bristol North the Grange Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jonathan Bowen General Manager

Justine D. Couples - 02/09/2019 AccorHotels review
« Very pleasant & relaxing stay »

Beautiful Hotel set in stunning surroundings, room was nice & clean , staff were friendly & helpful. Overall a very enjoyable relaxing stay, thank you

Tracey N. Couples - 02/09/2019 AccorHotels review
« Disappointing »

Room was not clean, tea and coffee tray empty. Breakfast was not available and not enough staff on to warrant the amount of guests staying.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tracey n., Thank you for taking the time to tell us about your experience at the Mercure Bristol North the Grange Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problems with the cleanliness and lack of amenities in the room to prevent a future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jonathan Bowen General Manager

O.w. Families - 02/09/2019 AccorHotels review
« Overpowered by the smell of cannabis. »

The room and hotel are lovely, but we felt that none of the staff really knew what was happening. We stayed with our 4 year old daughter and a chap in the opposite room smoked cannabis which was unpleasant. The tall member of bar staff with blonde hair was very polite, professional and courteous. He was unsure of our first night free meal included in our stay, so instead of fobbing us off, he went to find out what we were entitled to. As we had our daughter with us he informed us that we could dine in the conservatory area. He also knew the ingredients for the cocktails. This however changed once he had gone as we were served a Pornstar Martini made with gin, to be told "Well that's what's in it." We enjoyed our stay and the grounds are well maintained. We will return, but saw pictures of the room service menu which other guests had ordered so we will not be using this service. It wasn't nice to have other guests slagging off the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Orren W., Thank you for taking the time to tell us about your experience at the Mercure Bristol North the Grange Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I will of course follow-up your comments regarding the smell of cannabis in the adjacent room and the lack of consistency in the restaurant /bar. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jonathan Bowen General Manager

Charlotte Business - 31/08/2019 AccorHotels review
« Lovely »

Enjoyed my stay

Anonymous Business - 30/08/2019 AccorHotels review
« Good Hotel, nice room but waited ages to be served for evening meal »

good Hotel, nice room, clean and tidy but when I went for evening meal , I had to wait ages even though I had booked in, more convenient food selection choices would have been beneficial too.

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