Hotel - Mercure Wetherby Hotel
Mercure Hotel Mercure Hotel

Mercure Wetherby Hotel

3.5/5 996 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing
  • Concierge

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 12 meeting room(s)
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

BRITISH LIBRARY5.31 km / 3.3 mi MOORS FURNITURE5.95 km / 3.7 mi
LUFC ACADEMY4.67 km / 2.9 mi ROCOM/ATC5.47 km / 3.4 mi

Your meetings and events

Near Harrogate, Leeds and York, the Mercure Wetherby hotel's location is hard to beat for your Yorkshire business meeting. Situated within access of the A1M, and 8 miles from Leeds Bradford Airport, makes it a convenient venue for conferences or meetings. Our 13 daylit meeting rooms all feature complimentary high-speed WIFI and we provide CD and DVD players as well as overhead projectors free of charge. The largest venue can cater for up to 140 delegates.

Mercure Wetherby Hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
CAVENDISH 14 m2 2 m 0 0 6 4 0
LIBRARY 14 m2 2 m 0 0 6 4 0
PRIVAS 14 m2 2 m 0 0 6 4 0
CROMWELL 14 m2 2 m 0 0 6 4 0
BRUNSWICK 29 m2 2 m 20 10 12 10 0
BOARDROOM 40 m2 2 m 20 12 16 12 0
SENATE 43 m2 2 m 40 14 16 16 30
SANDRINGHAM 58 m2 2 m 60 24 26 24 0
BRAMHAM 58 m2 2 m 60 24 26 24 0
CONGRESS 59 m2 2 m 50 16 20 18 30
HAREWOOD SUITE 126 m2 3 m 150 50 50 60 120
WHARFEDALE SUITE 131 m2 2 m 120 40 50 60 110
    • Podium
    • Day light
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

All bedrooms feature a flat-screen TV and complimentary high speed WiFi. In privilege rooms you'll enjoy a Nespresso coffee machine, newspaper, robe and slippers. We have interconnecting rooms for families and cots for our youngest guests.We have interconnecting rooms for families and cots for our youngest guests.

  • 103 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • Emergency exit map
    • Trouser press in room
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Baby bed
    • Pay per view channel(s)
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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See all our restaurants and bars
3.9/5 AccorHotels Rating 3,150 reviews

Our guest reviews for
Mercure Wetherby Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 996 reviews
54Maggie Family - 17/09/2019 TripAdvisor review
« Disappointing »

We only staid one night but our room was cold and struggled to get shower to work. Bit old and tired . We did not eat so cannot comment. I was disappointed as it is a Mercure and not a cheaper hotel. Staff were good.

Rita D. Couples - 11/09/2019 AccorHotels review
« Room needed heating on and food and drinks too expensive nice room let down by heat and lukewarm water took me a day after getting home to warm up »

Room studio stayed here two years ago admittedly that was August but this time room cold no heating on water only warm hence bathroom cold a shelf near hairdryer broken did tell man who had to bring us some milk coffee etc as on both days these were not replenished also table at side of husbands bed not safe his drink slipped off again unstable and went on floor this was a great letdown studio 1012 breakfast ok but bacon well overdone as on burger for evening meal you advertise two nights bed and breakfast plus evening dinner to us we would have expected three courses but to have £22 only to spend was only giving us a burger or fish and chips lots of menu had cheese what about people who don’t like cheese would have expected more menu probably same as two years ago none of these meals cost effective only to hotel no wonder everyone going out to eat plus drinks way over the top question whether we will come again and we do so like wetherby

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rita D., Thank you for taking the time to tell us about your experience at the Mercure Wetherby Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Allan M. Friends - 10/09/2019 AccorHotels review
« Disappointing »

Three rooms were booked. Two of them Adapted. One of the adapted (203) needed the King Size bed - too large for the room - manually moving against one wall to give wheelchair access to the other side. The carer then had to climb over the bed to get into it. room 205 Adapted had a faulty shower which, when reported, your guest was told it was the sixth time it had been fixed. The occupant of room 204 mentioned that it seemed cold and was told by Reception that they had tried in vain to have beating turned on.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Allan M., Thank you for taking the time to tell us about your experience at the Mercure Wetherby Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Christopher B. Couples - 10/09/2019 AccorHotels review
« stay »

Very very decent place to find on short notice. Food was surprisingly good for modest accommodations.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christopher B., We very much appreciate your comments regarding your stay at the Mercure Wetherby Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Couples - 08/09/2019 AccorHotels review
« Was ok for 1 night »

Over priced for a small room . Areas of hotel could do with a little tlc , corridors and bathrooms. Breakfast poor for price not hot and when challenged food came back from microwave ! Rather than cooked fresh so hot.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carol J., Thank you for taking the time to tell us about your experience at the Mercure Wetherby Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Guest Relations Team

Carol Couples - 07/09/2019 AccorHotels review
« Good location near A1 and town yet still quiet »

Room and stay were fine and quiet and our request for a bath rather than shower was met. Lovely hot water. Good location. plenty of parking. Only issue was our kettle had melted prior to our stay but hadn't been noticed before we tried to use it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carol G., We very much appreciate your comments regarding your stay at the Mercure Wetherby Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Business - 06/09/2019 AccorHotels review
« Comfortable Stay »

It was a brief but comfortable stay. Check in efficient Bar Staff friendly and efficient Room satisfactory - clean and decent size for rate Décor across room and bathroom tired and dated Character / Ambience of hotel was missing - very non descript

Our hotel has responded to the review
Our hotel has responded to the review

Dear A N., We very much appreciate your comments regarding your stay at the Mercure Wetherby Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Couples - 06/09/2019 AccorHotels review
« Fine, but a few things reduced the score »

Reception, room fine, breakfast buffet was dry and not hot enough

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert G., We very much appreciate your comments regarding your stay at the Mercure Wetherby Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

S W. Solo - 06/09/2019 AccorHotels review
« Dr »

Very comfortable bed. Slept very well. Receptionist very friendly Tissue box in bathroom needed refilling.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sonia W., We very much appreciate your comments regarding your stay at the Mercure Wetherby Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

P E. Couples - 06/09/2019 AccorHotels review
« Good, room a bit tired decoration wise »

Did what we wanted, an overnight stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter E., Thank you for taking the time to tell us about your experience at the Mercure Wetherby Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Alex Business - 05/09/2019 AccorHotels review
« Mr »

Staff friendly Room 1013 Bathroom terrible needs full refurb I stay in various hotels every month bathroom especially shower with piece of wood on floor to hide broken tiles

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alex M., Thank you for taking the time to tell us about your experience at the Mercure Wetherby Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Andy C. Business - 05/09/2019 AccorHotels review
« Ok, polite and deal with issues »

ok, but disappointed with some points and felt a bit deflated after my last visit. Manger helpful ( slim lady with dark hair) and deals with issues effectively. Bar staff a little confusing, say one thing included one night and the next night the same person says it is not. Difficult to say really how a feel about the experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrew C., Thank you for taking the time to tell us about your experience at the Mercure Wetherby Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Glenn Business - 05/09/2019 AccorHotels review
« Comfy bed, nice staff. »

Ate well, slept well, friendly staff, nice warm shower.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Glenmr I., We very much appreciate your comments regarding your stay at the Mercure Wetherby Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Alec B. Couples - 04/09/2019 AccorHotels review
« Great location. Good value accomadation. »

Ideal location. Central for our stay and visit to Leeds. Comfy bed and clean room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alec B., We very much appreciate your comments regarding your stay at the Mercure Wetherby Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Margaret V. Families - 04/09/2019 AccorHotels review
« Good stay »

All ok

Our hotel has responded to the review
Our hotel has responded to the review

Dear Margaret V., We very much appreciate your comments regarding your stay at the Mercure Wetherby Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Fred Couples - 04/09/2019 AccorHotels review
« Really tired room - needs investment »

We stayed in room 216 and it was desperately in need of maintenance ... the bath taps were a mountain of silicon rubber sealant - going black. The toilet flush was hanging off and difficult to operate. The hand basin plug was broken. The bath towels were like sand paper. It's such a shame as the hotel is in a great position.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fred S., Thank you for taking the time to tell us about your experience at the Mercure Wetherby Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Derek V. Families - 04/09/2019 AccorHotels review
« our one night stay »

very good but the breakfast was cold and not very nice,the room was very clean but only one chair.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Derek v., We very much appreciate your comments regarding your stay at the Mercure Wetherby Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Paula E. Families - 03/09/2019 AccorHotels review

Room needs painting, carpet replacing, holes in net curtains, only 2 sachets of milk, 1 tea bag, floor in bathroom needs replacing or a deep clean Not impressed at all for £131

Our hotel has responded to the review
Our hotel has responded to the review

Dear Danielle B., Thank you for taking the time to tell us about your experience at the Mercure Wetherby Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Caroline F. Solo - 03/09/2019 AccorHotels review
« Mrs »

I am sorry to say your hotel is the worst I have stayed in for a long time. For £135 a night I expected something special but I was extremely disappointed. Check-in - a member of staff stood around watching the one other member of staff who was checking people in, despite there being an available computer. I had to ask where breakfast would be and times of that and check-out, as this information wasn't forthcoming. The room - my room (2003) smelled upon arrival, the toilet didn't flush properly, the decor was tired, and there wasn't enough milk so I had to ask for more. Breakfast - I arrived at 10.20am and despite breakfast being served until 11am I had to tell staff they had run out of sausages, bread, orange juice, apple juice, ketchup, and cutlery on the tables. After waiting for the various bits and bobs my breakfast was cold. I was really disappointed with all elements of my stay and for such poor service and lack of luxury for what is quite a high price, I certainly will not be recommending it to friends and family and I intend to write a review on TripAdvisor saying the same thing. Sorry to be the bearer of bad news. Caroline F.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Caroline F., Thank you for taking the time to tell us about your experience at the Mercure Wetherby Hotel. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. Kindly accept the full compensation of your stay in the form of a credit refund of £136.00, which will be issued to your account within the next 3 working days. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Mercure. Please do not hesitate to contact me during your next visit. Sincerely, Jen

Mrs M. S. Families - 03/09/2019 AccorHotels review
« MRS »

Booked a wowcher for 2 nights which included B&B and dinner and bottle of wine on both nights. Staff great, especially Ali who was our waiter both nights. Food was amazing. The room was very poor but clean. Was a bit disappointed that one of the offers was cocktails 5 til 7 buy 1 get 1 half price, but when I tried to buy cocktails for me and mum, the bar staff said couldn't do it as didn't have the ingredients to make the cocktails up??? Overall we enjoyed our stay. X

Our hotel has responded to the review
Our hotel has responded to the review

Dear S. M., We very much appreciate your comments regarding your stay at the Mercure Wetherby Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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