Mercure Swansea Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 460 reviews

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Description

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • Located just three miles from Swansea city centre

  • Feel Good Health Club with a fitness suite.

  • The Brasserie restaurant serves international cuisine

  • 9 meeting rooms which accommodate up to 120 guests

Our accommodation(s)

Hotel location

Mercure Swansea Hotel

Phoenix Way, Swansea
SA7 9EG SWANSEA
United Kingdom

GPS:51.654547, -3.912013

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE BRASSERIE

Soak up the atmosphere in our restaurant and enjoy inspiring views over the surrounding area. Choose from a diverse collection of mouthwatering dishes prepared using fresh and local produce. Don't forget to try one of our delicious desserts too.

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 180 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  460 reviews

TripAdvisor Rating  4.0/5  508 reviews

Certificate of excellence 2024

Overall fully satisfactory

Customer review rating 3.5/5

Rob W. Business - Confirmed reviews ALL

Service was excellent although i was promised an electronic invoice which still has not arrived. Hotel itself looks tired with inner courtyard area very messy and dull / dirty paintwork evident throughout. Food was good.

Dear Rob W., Thank you for taking the time to leave us a review. I am pleased to hear you received the service we expect our guests to have. I am sorry to learn that you have yet to receive you invoice this will be actioned by myself this morning.

Good stay

Customer review rating 4.5/5

Liz Solo - Confirmed reviews ALL

Friendly staff and my problem with the shower was sorted out within minutes. Tasty breakfast. The only disappointment was the roughness of the towels.

Dear Liz, Thank you for your review! We extremely appreciate taking the time to provide us feedback. We are delighted to hear you enjoyed your breakfast.

Great stay

Customer review rating 5.0/5

Fiona J. Business - Confirmed reviews ALL

Lovely clean room, staff super friendly. Dinner in the restaurant was good. Ideal location as just off the Motorway, with Free parking, bonus!

thank you for your review.

Nice stay

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Great as usual

Thank you for taking the time to leave us a review. I am please to learn you enjoyed your stay with us.

Great little hotel

Customer review rating 5.0/5

Alexander A. Business - Confirmed reviews ALL

Nice staff, but like a lot of UK hotels could do with some money being spent on decor !

Dear Alexander, Thank you for taking the time to leave us a review! I am delighted to hear you enjoyed your stay with us and I am especially please to hear the team provided great service.

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Other web-users rate our hotel

  • 247 reviews 9.2/10 Location
  • 642 reviews 6.2/10 Room
  • 604 reviews 8.8/10 Service
  • 15 reviews 7.9/10 WiFi
  • 294 reviews 8/10 Breakfast
  • 277 reviews 6.1/10 Food
  • 255 reviews 6.3/10 Cleanliness
  • 195 reviews 5/10 Amenities

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