Hotel - Mercure Bradford Bankfield Hotel
Mercure Hotel Mercure Hotel

Mercure Bradford Bankfield Hotel

3.5/5 971 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 15  GBP
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 9 meeting room(s)
  • Conventions hotel
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

BRADFORD & BINGLEY4.18 km / 2.6 mi KONE7.89 km / 4.9 mi
HALLMARK CARDS2.41 km / 1.5 mi

Your meetings and events

Our 12 daylit meeting rooms all have complimentary high-speed WIFI access. The largest venue caters for up to 300 delegates and our on-site car park can hold 300 cars - free of charge. We'll keep you refreshed with breakfast and lunch menus tailoredto your requirements, and a steady flow of fresh coffee and snacks. Flipcharts, screens, overhead projectors and audiovisual equipment are all on hand.

Mercure Bradford Bankfield Hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
PARK SIDE 20 m2 2 m 16 0 11 12 0
PARK AVENUE 21 m2 2 m 20 12 11 12 0
PARK MEWS 21 m2 2 m 26 0 12 11 0
PARK SQUARE 24 m2 2 m 20 10 11 8 0
CENTRAL PARK EAST 49 m2 3 m 50 20 24 26 30
CENTRAL PARK WEST 49 m2 3 m 50 20 24 26 30
CONFERENCE BREAKOUT AREA 90 m2 3 m 0 0 0 0 0
PARK SUITE 175 m2 3 m 80 30 40 40 50
THE BALLROOM ON THE PARK 233 m2 3 m 300 40 50 150 250
    • Day light
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 103 rooms

Our restaurants and bars

See all our restaurants and bars
3.7/5 AccorHotels Rating 2,298 reviews

Our guest reviews for
Mercure Bradford Bankfield Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 971 reviews
Mo Couples - 15/07/2019 AccorHotels certified review
« Worst sleep ever »

Kept getting woken up early hours of the morning by room service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohammed Mustafa R., Thank you for taking the time to tell us about your experience at the Mercure Bradford Bankfield Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Friends getaway - 15/07/2019 TripAdvisor review
« Excellent customer service »

The building and bedrooms are a tad tired, they are of their age. That said, they are well maintained, the bedrooms, by modern standards are large and airy, the beds really comfortable. The real strength of this hotel are the friendly welcoming staff. I stay here about six times a year, only for one night. The welcome is as if I stayed here every week.

S H. Business - 14/07/2019 AccorHotels certified review
« Good location »

Satisfied

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stuart H., We very much appreciate your comments regarding your stay at the Mercure Bradford Bankfield Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Business - 12/07/2019 AccorHotels certified review

Disappointing - hotel needs a lot of investment physically and staff wise

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rebecca M., Thank you for taking the time to tell us about your experience at the Mercure Bradford Bankfield Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I am discussing this with the course tutor from your stay with ref to the whole course. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Harry H. Business - 10/07/2019 AccorHotels certified review
« Tiered decor, poor service and priority for conference/event people over resident guests »

Particularly didn’t like post-modernist 1970s Extension I was staying in with view onto derelict garages and west wing. Also didn’t like being told we had an hour wait for dinner coz a conference was in and then, when we ordered out, being sent to our rooms to eat it rather than socially with my colleagues in a quiet corner of bar. Also, ripoff prices in bar and att mot to check overcharge for a pint of Stella to £5.70 instead of £4.70 on first night.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Harry H., Thank you for taking the time to tell us about your experience at the Mercure Bradford Bankfield Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I am sorry that you felt your stay with us was tainted by a conference, we have lots of different business in the hotel, and we believe we balance all this for our customers, I am sorry that you don't feel we do. I will speak to the food & Beverage manager regarding the drinks, as I will need to check the till system to ensure our pricing is correct. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Simon Couples - 09/07/2019 AccorHotels certified review
« Satisfactory »

Friendly staff. Hotel and room was clean but a little tired. Room deal £22 for meal at night was just a ‘deposit’ you paid any extra on night . No value whatsoever. May we’ll have said meal for £1 then pay extra

Our hotel has responded to the review
Our hotel has responded to the review

Dear Simon P., We very much appreciate your comments regarding your stay at the Mercure Bradford Bankfield Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am sorry for the ref to the £22 meal, we do have a set menu for the £22 allocation, and then we should offer the full menu if you would like something different, I can only assume this did not happen, I will be discussing this with the F&B team to ensure this is offered to our guest. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Mrs L. B. Families - 08/07/2019 AccorHotels certified review
« Staff were very helpful, room was clean and comfortable and food was good. »

I was quite satisfied with my stay. The only problem I had was that I had a long walk to my room and at aged 84 I found it quite strenuous. Also we had difficulty getting a drink during the morning even a soft drink and a guest had to go to reception to ask for a member of staff to come to the bar to serve us which took a little while.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Louise B., We very much appreciate your comments regarding your stay at the Mercure Bradford Bankfield Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for the feedback ref a drink, as we do not have much trade, we decided to close the bar in the mornings, however, we do have signage to ask our guests to speak to reception and they will be able to help. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Margaret S. Families - 07/07/2019 AccorHotels certified review
« Visiting family, time at the Mercure in the evenings was very restful. »

Lovely quiet room over the back of the hotel.Service excellent and staff very polite and attentive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear margaret S., We very much appreciate your comments regarding your stay at the Mercure Bradford Bankfield Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Lee Business - 06/07/2019 AccorHotels certified review
« Below average »

Firstly, your people are fantastic! So polite, helpful and friendly. However, clearly massively stretched and working incredibly hard to do their very best. The hotel however looks very tired, often unclean and in need of some serious tlc. Carpets through halls and in dining spaces were filthy. Shared bathroom spaces were also dirty. My room was actually okay, but many of my colleagues did not have this experience. The food was poor, and despite saying that I needed gluten free food before arrival, and on arrival, I needed to ask for it at each meal with my work event. In addition, I gave up asking at breaks when everyone else was presented with biscuits. Overall, experience was less than average verging on poor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lee S., Thank you for taking the time to tell us about your experience at the Mercure Bradford Bankfield Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I can assure I will be discussing all your feedback with the team so we can get it right We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Mrs M. G. Families - 03/07/2019 AccorHotels certified review
« Very pleasant experience »

Rooms very clean and tidy with good service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marion G., We very much appreciate your comments regarding your stay at the Mercure Bradford Bankfield Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Dissasitified Couples - 02/07/2019 AccorHotels certified review
« it was ok, below expectations »

the staff seemed ill informed and instead of providing us with the three course meal we originally paid for, told us we were only allowed £22/per person for the meal. We were also not given the bottle of prosecco that was originally promised, but on confronting the manager with proof, we got it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shammi R., Thank you for taking the time to tell us about your experience at the Mercure Bradford Bankfield Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I am sorry for the ref to the £22 meal, we do have a set menu for the £22 allocation, and then we should offer the full menu if you would like something different, I can only assume this did not happen, I will be discussing this with the F&B team to ensure this is offered to our guest We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Faisal Couples - 02/07/2019 AccorHotels certified review
« Mr Faisal h. »

Very good experience staff were very welcoming would definitely be back

Our hotel has responded to the review
Our hotel has responded to the review

Dear faisal h., We very much appreciate your comments regarding your stay at the Mercure Bradford Bankfield Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Couples - 01/07/2019 AccorHotels certified review
« Could not sleep due to people in room above talking/shouting until 4.0am »

I thought the hotel needed some tlc, such as painting and tidying up in general. We could not see when walking into the hotel as the lobby was very dark. No lift to the first floor on our side of the hotel and even when using the lift on the other side it was a distance and included steps to get our suitcase down.

Ian B. Business - 30/06/2019 AccorHotels certified review
« Brilliant Hotel with Brilliant Staff in every department »

Everything spot on from arriving to leaving, in the evening I had the best burger I have ever had anywhere in the world and I cannot wait for my next stay on the 24th and 25th Dec 2019. Congratulations to whoever cooked that Burger they deserve a pay rise and promotion

Laura Families - 30/06/2019 AccorHotels certified review
« Excellent value, friendly staff, huge room. »

We had a family room for one night. The room was huge and, despite there being a function on, very quiet. The room had everything we needed and large, comfortable beds. The furniture is functional and starting to show signs of wear and tear and the towels were a little thin but at the price not something to grumble about. The breakfast was good and worth adding to the cost. We had to alert the staff to some broken glass in the grassed courtyard area but it was promptly tidied up. Will stay again when visiting family.

Robert Families - 28/06/2019 AccorHotels certified review
« GOOD »

NIC E PLACE KNOWN IT FOR 50YRS FRIENDLY STAFF AND HELPFUL A GOOD STAY A NICE ROOM AND VERY QUITE THOUGHT SOME BITS OF IT EG BAR AREA TO THE LIFT PAINT WORK ANDD CARPETS LOOKED A LITTLE TIERED THE FOOD WAS VERY GOOD FOR THE WEDDING THAT WE WERE THERE FOR

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert H., We very much appreciate your comments regarding your stay at the Mercure Bradford Bankfield Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Simon Business - 28/06/2019 AccorHotels certified review
« Room quiet, tidy & clean; corridor decor uninspiring as was restaurant. »

Room/ bed/ bathroom OK. Restaurant both for an evening meal & breakfast had a limited menu with some items from a very limited dessert menu unavailable e.g. vanilla icecream! NO grapefruit at breakfast is a first. Response to my complaint of an absence of general tissues (in bathroom) went unresolved.

Anonymous Couples - 27/06/2019 AccorHotels certified review
« Everything was perfect »

Lovely clean room. Friendly staff. Excellent breakfast with perfectly cooked eggs.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brian T., We very much appreciate your comments regarding your stay at the Mercure Bradford Bankfield Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Rob Business - 27/06/2019 AccorHotels certified review
« Consistently good »

Good experience with all the usual well mannered and approachable staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert S., We very much appreciate your comments regarding your stay at the Mercure Bradford Bankfield Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Couples - 25/06/2019 AccorHotels certified review
« Better than expected »

Very clean room needs alittle touch up nice bathroom great breakfast - I am vegan so I was really pleased to see the oat milk (my favourite) at breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jan R., We very much appreciate your comments regarding your stay at the Mercure Bradford Bankfield Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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