Hotel - Mercure Livingston Hotel
Mercure Hotel Mercure Hotel

Mercure Livingston Hotel

3.5/5 683 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 7 meeting room(s)
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

BSKYB4.83 km / 3 mi RBS3.22 km / 2 mi SCHLUMBERGER9.66 km / 6 mi
MITSUBISHI4.02 km / 2.5 mi RUSSEL EUROPE3.22 km / 2 mi SHIN-ETSU6.44 km / 4 mi

Your meetings and events

Mercure Livingston Hotel is in a central location in Scotland, located off the M8 J3, between Edinburgh and Glasgow. The hotel has conference facilities for up to 120 delegates with a restaurant, the Health Club and parking onsite. Air-conditioningand complimentary high-speed WIFI make business a pleasure in any one of our 8 meeting rooms. Host an intimate board meeting for 7 or a conference for up to 120 delegates. Audiovisual equipment is available on request. Delegates can get down to business while we deliver working buffet lunches, restaurant meals or takeaway snacks. After a long day, take a dip in our heated indoor pool.

Mercure Livingston Hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
SUMMIT SYNDICATES 22 m2 2 m 20 0 10 4 0
THE KIRKTON SUITE 38 m2 2 m 25 14 20 10 25
THE PENTLAND SUITE 38 m2 2 m 25 14 20 10 25
THE BOARDROOM 40 m2 3 m 25 10 12 4 15
SUMMIT SUITE 60 m2 2 m 40 16 20 22 40
THE BURN SUITE 64 m2 2 m 50 20 25 20 40
THE ALMOND SUITE 140 m2 2 m 120 45 60 55 100
    • Flipchart
    • Podium
    • Day light
    • WIFI access
    • Syndicate rooms

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 120 rooms

Our restaurants and bars

See all our restaurants and bars
4.0/5 AccorHotels Rating 2,526 reviews

Our guest reviews for
Mercure Livingston Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 683 reviews
FrequentFlier276979 Couples - 10/06/2019 TripAdvisor review
« Great place to stay in Livingston »

Our stay in Livingston was planned as we did not want to stay in Edinburgh itself, but out where the "real people" are. Very handy to bus transport, with a shuttle available at the door to Heathrow Airport. The hotel itself was very pleasant to stay in. The staff were extremely helpful, with tips on where to go and importantly how to get there. Staff members who rate a special mention are Angela, who made us feel like family, Louise, who helped out with our printing needs, and Danielle, who was lovely. We would definitely stay again if in the area.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for sharing with us your kind and valued feedback. I am pleased you enjoyed your stay and will share your comments with the team. I hope to welcome you back again in the future. Kind Regards

Graham G. Business - 08/06/2019 AccorHotels certified review
« Comfortable »

Room nice and quiet, nice outlook. Close to all amenities.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Graham G., We very much appreciate your comments regarding your stay at the Mercure Livingston Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grant Ferguson Operations Manager

Jamie Business - 07/06/2019 AccorHotels certified review
« Smelly room + hard bed »

The bed was horrid, as were the pillows. The bathroom smelt as though someone had used it 5 minutes prior to me checking in, very unpleasant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jamie Alan G., Thank you for taking the time to tell us about your experience at the Mercure Livingston Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Grant Ferguson Operations Manager

Fiona Families - 07/06/2019 AccorHotels certified review
« Mrs »

I booked two rooms through booking.com then cancelled it as I got a cheaper deal at the same hotel. I was charged for the four rooms (2as a no show) the hotel was very unhelpful. I am still trying to get a payment of £284 back. The hotel didn’t ask me about the other rooms when I arrived or try to check me into the other 2rooms. I only found out about this oversight when I got charged again when I got home. It was already a stressful visit as I was there because my mum was in hospital. As it was an unexpected visit I didn’t budget for it. Let alone to pay for rooms twice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fiona C., Thank you for taking the time to tell us about your experience at the Mercure Livingston Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please contact me by return email so I can investigate this further for you. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Grant Ferguson Operations Manager

Anonymous Friends - 07/06/2019 AccorHotels certified review
« Fine »

Was fine as it was a shopping break

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jennifer G., We very much appreciate your comments regarding your stay at the Mercure Livingston Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grant Ferguson Operations Manager

Chris Business - 06/06/2019 AccorHotels certified review
« Excellent »

Easy to find and get parked, good food. Clean comfortable rooms

Our hotel has responded to the review
Our hotel has responded to the review

Dear C B., We very much appreciate your comments regarding your stay at the Mercure Livingston Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grant Ferguson Operations Manager

Anonymous Couples - 06/06/2019 AccorHotels certified review
« Very happy »

we were given a component warm welcome ,our room was of very good standard ,the meals we were very good and of good portions and a good choice of meals, will not hesitate to go back .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Betsy T., We very much appreciate your comments regarding your stay at the Mercure Livingston Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grant Ferguson Operations Manager

C B. W. Families - 06/06/2019 AccorHotels certified review
« Good stay with pleasant and accomodating staff Stayed with »

Stayed with my grandson for three nights. Comfortable beds in a clean classic room. Breakfast was a bit hit and miss, with no fruit, yogurt, or pastries on occasions due to the influx of coach parties who ate an early breakfast. Should have been replenished for guests who didn't want to rise early, and didn't want a cooked breakfast. I paid for breakfast but my choices were limited through no fault of my own. I am on holiday and I will not rise at the crack of dawn to get a good choice of food at breakfast. We ate at 8.30a.m. a good hour before breakfast stopped. I would have understood this policy if we had eaten nearer to the breakfast deadline. The restaurant food was excellent with a comprehensive menu for younger diners. The spa was an added bonus. I would visit again but please sort out the breakfast issues. It made me feel that I was not as valued as a guest as the obviously lucrative coach parties. business.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christine W., We very much appreciate your comments regarding your stay at the Mercure Livingston Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grant Ferguson Operations Manager

Chris Families - 04/06/2019 AccorHotels certified review
« Comfortable, excellent service »

Comfortable, excellent service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chris O., We very much appreciate your comments regarding your stay at the Mercure Livingston Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grant Ferguson Operations Manager

Graham Families - 03/06/2019 AccorHotels certified review
« Grubby hotel »

Whilst the staff were friendly, the bed comfortable and the food acceptable (we only ate breakfast), the hotel carpets were thread bare in places our window frame contained a lot of black mould and our other couple in our party had the same experience despite changing rooms when’s their was full of flies and not just dead ones, which would have been bad enough. The bar and reception are were in a reasonable condition.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Graham H., Thank you for taking the time to tell us about your experience at the Mercure Livingston Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Grant Ferguson Operations Manager

Susan M. Couples - 02/06/2019 AccorHotels certified review

Absolutely amazing staff very friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Susan m., We very much appreciate your comments regarding your stay at the Mercure Livingston Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grant Ferguson Operations Manager

Ben Families - 01/06/2019 AccorHotels certified review
« Dirty, Moldy, and unacceptable »

Your staff was very kind but the building should have been condemned a long time ago. Our rooms were moldy, filthy, and home to many creatures.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ben A., Thank you for taking the time to tell us about your experience at the Mercure Livingston Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Grant Ferguson Operations Manager

K. P. Couples - 30/05/2019 AccorHotels certified review
« RELAXED »

Staff pleasant and helpful. Only problem was key card didn't always work. Had to go back down to reception twice to fix.

Our hotel has responded to the review
Our hotel has responded to the review

Dear k P., We very much appreciate your comments regarding your stay at the Mercure Livingston Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grant Ferguson Operations Manager

Paul Business - 30/05/2019 AccorHotels certified review
« Very dated hotel with in flexible policy on use of gym »

Will not stay again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul H., Thank you for taking the time to tell us about your experience at the Mercure Livingston Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Grant Ferguson Operations Manager

Shirley Friends - 29/05/2019 AccorHotels certified review
« Mercure Livingston Hotel »

Hotel was in a good location for visiting Edinburgh. The room was basic but comfortable but there was no lift and the stairs were an issue for ladies our age. They did not try to accommodate us on the ground floor when asked. Some of the reception staff need to learn how to smile a little. Otherwise ok.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shirley P., We very much appreciate your comments regarding your stay at the Mercure Livingston Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grant Ferguson Operations Manager

G S. Couples - 29/05/2019 AccorHotels certified review
« mrs gwen s. »

very relaxing, friendly and good service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gwen s., We very much appreciate your comments regarding your stay at the Mercure Livingston Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grant Ferguson Operations Manager

I E. Business - 29/05/2019 AccorHotels certified review
« Functional space that served its purpose »

The staff were friendly and helpful, and the bed was comfortable. The overall presentation of the hotel was sadly lacking in character, but the room served its purpose and I was satisfied.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ian E., We very much appreciate your comments regarding your stay at the Mercure Livingston Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grant Ferguson Operations Manager

C. Couples - 28/05/2019 AccorHotels certified review
« Dated room and poor breakfast »

The room was dated although clean and tidy. Breakfast was shambolic - the food was of a poor standard and mainly absent (had to ask for bacon, eggs and potato to be put out). There was then no water ready to make tea as machine was broken.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brian C., Thank you for taking the time to tell us about your experience at the Mercure Livingston Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Grant Ferguson Operations Manager

June S. Families - 28/05/2019 AccorHotels certified review
« Lovely food, hotel needs updated »

Lovely food, hotel needs updated. Room décor very dated. Clean throughout, comfy beds. Bedroom floor very creaky. No veggie sausages for breakfast :-(

Our hotel has responded to the review
Our hotel has responded to the review

Dear June S., We very much appreciate your comments regarding your stay at the Mercure Livingston Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grant Ferguson Operations Manager

Jay D. Business - 28/05/2019 AccorHotels certified review
« Hotel amenities listed on website were inaccurate. »

No in-room refrigerator. No business center. No face/hand towel. Very noisy floors - could hear footsteps above me all the time. Room was very warm - had to open the window (not secure) and use the fan from the closet.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gerald Joseph D., Thank you for taking the time to tell us about your experience at the Mercure Livingston Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Grant Ferguson Operations Manager

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