Hotel - Mercure Ayr Hotel
Mercure Hotel Mercure Hotel

Mercure Ayr Hotel

3.5/5 861 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Sauna
  • Golf  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 7 meeting room(s)
  • Conventions hotel
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

BOOTS0.32 km / 0.2 mi

Your meetings and events

Make business a pleasure and host your conference at the Mercure Ayr Hotel with onsite Feel Good Health Club. Conduct your meetings in one of our 7 meeting rooms and afterwards treat your delegates to a round of golf - we offer packages at top local courses. Located five miles from Glasgow Prestwick Airport, Mercure Ayr Hotel is convenient for all your corporate events. Our air-conditioned conference rooms cater for between 20 and 200 delegates and all have complimentary high-speed WIFI.

Mercure Ayr Hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
DUNDONALD 35 m2 2 m 40 15 22 20 15
DUNURE 35 m2 2 m 40 15 22 20 15
GREENAN 35 m2 2 m 40 15 22 20 15
PRESIDENTIAL SUITE 60 m2 2 m 60 23 22 20 50
STATESMAN SUITE 60 m2 2 m 60 23 22 20 50
AMBASSADOR SUITE 72 m2 2 m 60 23 22 20 50
WINDOWS ON THE OCEAN 257 m2 2 m 200 45 45 45 225
    • Day light
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

All bedrooms feature a flat-screen TV and complimentary high speed WiFi. Guest rooms at the front of the hotel offer views of the Isle of Arran. In privilege and superior rooms you'll enjoy a Nespresso coffee machine, newspaper, robe and slippers. Parents appreciate the available family accommodation.

  • 118 rooms
  • 118 non-smoking rooms
  • 3 rooms for people with reduced mobility
    • 220/240 V AC
    • Emergency exit map
    • Trouser press in room
    • Telephone
    • WIFI in your room
    • Work desk in all rooms
    • Pay per view channel(s)
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Bathtub
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.0/5 AccorHotels Rating 2,833 reviews

Our guest reviews for
Mercure Ayr Hotel

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating 861 reviews
J.s. Couples - 17/08/2019 AccorHotels review
« Pleasant stay in Ayr »

Good value 2 night break with Dinner 1 night/wine, Wet room ideal for my wife who has mobility issues, and close to lift. Location is fine for shops and near enough to he beach, You can't do much about the gulls in their habitat, but the one down marker was the cold jacuzzi(awaiting fix). Dinner quality/service was good, but Breakfast was problematic, with limited tea/coffee/toast making facilities, and the hot food trays were empty to quickly. Plates were not always available, and must comment on the lack of fresh fruit quality, and it seems that it mostly lay untouched.

David B. Couples - 15/08/2019 AccorHotels review
« The customer service was amazing »

We had an enjoyable stay, even extended it by one more night. This was mainly due to the staff who were very friendly and helpful nothing was too much bother. The room was a good size and the bed was excellent, saying that it definitely needs some TLC little things let our stay down The bathroom was basic and the shower had no pressure/temperature kept changing, there were Mark's in the bath ie rust and erosion very noticeable The room needed some work done you could actually see on the wall where trouser press used to be/needs painted or papered over. Overall meals were ok, got an order wrong one night but it was replaced quite quickly, although presentation could be better and our meat was overcooked Breakfast not so good hardly any choice of continental, and cooked food needs topped up quicker/quite busy one morning but most of the food needed refilled and when it was eggs overcooked and inedible As I said staff were amazing it was all the little bits that let this hotel down

Tony S. Couples - 14/08/2019 AccorHotels review
« A very pleasant stay. »

Overall the hotel is clean and comfortable and has all the necessary facilities for a hotel of its class. The staff are pleasant and eager to please. The only criticisms are minor, for example, there was no yoghurt available for Monday breakfast; the shower curtain for the walk in shower was not long enough and water tended to spread in all directions.

L. Couples - 14/08/2019 AccorHotels review
« Forget about sleep »

Staff are friendly and efficient, some issues about the hotel. Over £4 for a pint of blackcurrent and lemonade is a bit overpriced. The size of the room appeared as though it would be ideal for a single room not a double. The mattress, when was it last renewed? We had very little sleep due to the condition of the mattress and on awakening in the morning or bodies were literally aching. We have stayed several times in the past and always given good reviews but not this time I am sorry to say.

David H. Couples - 13/08/2019 AccorHotels review
« Mr »

Great time friendly staff

Brian B. Couples - 13/08/2019 AccorHotels review
« A grand weekend »

On arrival we were greeted by pleasant smiling faces, the reception staff were most welcoming. The hotel was undergoing a minor refurbishment and staff went out of their way to minimise the impact on guests; they were so successful that the refurbishment went unnoticed by me and my wife. Nothing was too much trouble. the room was clean, accommodation comfortable, food was good and plentiful. What more could you want.

Edrina D. Families - 12/08/2019 AccorHotels review
« Enjoyable »

Love this hotel. Beds are so comfortable. Staff very friendly and helpful. Only complaints I have are ladies changing room needs an upgrade in spa area and breakfast food was not warm enough and every egg yolk was hard. Apart from that it’s great value for money and central for everything

Anonymous Business - 12/08/2019 AccorHotels review

Enjoyed my stay staff all friendly

Sarah D. Couples - 12/08/2019 AccorHotels review

We had a lovely stay at the hotel but room was very warm so had to sleep with windows open and did not get sleep because of the noise outside.

Mr C. Couples - 12/08/2019 AccorHotels review
« Very good »

Excellent ,staff where fantastic room nice had privelage room 6th floor front nice room ,stayed for 2 nights breakfast good dinner good ,used the facilities swimming pool jacuzzi yes needs a lick of paint but still good..booked my wife in for massage she was very happy so a big thank you to everyone..yes I would stay again. .

Alison K. Business - 11/08/2019 AccorHotels review

I was nit imformed it was a compact room i was booking. No bed side table no wardrobe and a thread bare carpet. Youngsters in the next room partying although in fairness the manager did deal with the problem.

Sarah R. Couples - 11/08/2019 AccorHotels review
« Great stay at Mercure »

We would like to thank all the staff at the Mercure She got making our stay most enjoyable experience. We would have no hesitation in recommending the Mercure to fellow travellers. It is central to the beach eateries and shops . The rooms are clean and comfortable. The breakfast was very good. All in all a good experience.

Paul Families - 10/08/2019 AccorHotels review
« Relaxing. »

Good relaxing break.

Mrs E. H. Families - 10/08/2019 AccorHotels review

Good location and very friendly and helpful staff .

Fiona Solo - 09/08/2019 AccorHotels review
« Ayr »

When I arrived I managed to get a parking space in the car park at the back but it was unclear that I paid in the hotel, not at the machine. Reception sorted it for me, but maybe a sign or a notice when booking to explain would help. My room was ready before the check in time and had a lovely sea view from the top floor. It also had a very nice new carpet, curtains and cushion. It did seem a bit bare, but it was a fair size for a compact room. The only problem was that nothing else had been put back into the room ie hairdryer, remote for the Tv, tea tray, welcome book, phone. Reception got me a hairdryer and remote very quickly and were very nice about it, but it should have been checked. The hotel is very central, not the most attractive building from the outside, but felt safe and once everything is put back in the rooms will be nice. The two people I met on reception were both very nice and helpful and as I said fixed my problems very quickly. The main reason for the low score was breakfast. I went down at 8.30am on a Sunday and there was not much there no bacon, potato scones, black pudding and two undercooked fried eggs. I had a cup of tea and a croissant and left. Not a great experience. Once the rooms have been finished with everything put back in, the score would rise a bit but breakfast needs improvement. I am an accor member, but booked cheaper on hotels.com.

James M. Couples - 08/08/2019 AccorHotels review
« Excellent value for money »

Thoroughly enjoyable break,food,staff,service all top class.

Claire L. Families - 07/08/2019 AccorHotels review
« Relaxing »

Extremely helpful and friendly staff

Mrs E. F. Couples - 06/08/2019 AccorHotels review
« Mrs »

Very friendly staff, lovely room to the front,beautiful evening meal & lovely breakfast each morning especially the morning we were leaving when we invited friends from outside and was given a great discount. Thank you so much

Catherine R. Couples - 06/08/2019 AccorHotels review
« Not very good »

Only one bath towel and one hand towel Asked at reception for more and had to go ask again 5hours later

Hugh P. Families - 06/08/2019 AccorHotels review
« Average »

Staff . Good Breakfast . Good Room . Poor

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