Mercure Ayr Hotel 3 stars

Customer review rating (ALL Rating) 4.0/5 532 reviews

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Description

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • Within two miles of Ayr station and Prestwick airport

  • Seven meeting rooms accommodating up to 200 guests

  • Overlooking the seafront, providing excellent coastal views

  • Central location in Ayr

Our accommodation(s)

Hotel location

Mercure Ayr Hotel

Dalblair Road, Ayr
KA7 1UG AYR
United Kingdom

GPS:55.460657, -4.63166

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

THE BRASSERIE

Unwind in the Brasserie, for a chat over coffee or meeting over an informal meal, this styled restaurant offers a selection of internationally inspired dishes. Quick snacks to three course meals and are complimented by a range of fine wines.

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 250 

attendees

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  532 reviews

TripAdvisor Rating  3.5/5  1,082 reviews

Lovely room, good bar

Customer review rating 4.0/5

Calum M. Solo - Confirmed reviews ALL

Receptionists lovely and polite. Room was clean and nicely designed. Only downside are no apps on tv.

Dear Calum, Thank you sincerely for this wonderful review of your recent stay with us. I am delighted that you enjoyed your time with us and very much look forward to welcoming you back when you are next in Ayr. Kind Regards Gordon Baillie

Good stay

Customer review rating 4.0/5

Evelyn Couples - Confirmed reviews ALL

The hotel was well located for Ayr town centre, we had the classic twin room and there was plenty space to move around although could have done with another chair as there was only 1 for 2 of us. Decor was a bit dated but everything was clean and the beds were comfortable. The breakfast was good.

Dear Evelyn, Thank you sincerely for this wonderful five-star review of your recent stay with us. I am delighted that you enjoyed your time with us and very much look forward to welcoming you back when you are next in Ayr. Kind Regards Gordon Baillie

Great stay

Customer review rating 4.0/5

Tracey Couples - Confirmed reviews ALL

Great location. Hotel clean. Staff very pleasant. Rooms a bit dated. Shower pressure poor but would not stop me staying again

Dear Tracey, We very much appreciate your comments regarding your booking at Mercure Ayr Hotel. It is always helpful to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Kind Regards Gordon Baillie

Good stay

Customer review rating 5.0/5

Elizabeth M. Couples - Confirmed reviews ALL

Excellent

Dear Elizabeth, Thank you sincerely for this wonderful five-star review of your recent stay with us. I am delighted that you enjoyed your time with us and very much look forward to welcoming you back when you are next in Ayr. Kind Regards Gordon Baillie

Noise was awful

Customer review rating 2.0/5

Mrs P. F. Couples - Confirmed reviews ALL

The noise from room refurbishment on 6th floor was really awful at 8.30 we were there for my recovery needed peace as we had the last time we stayed we will stay again hopefully no refurbishment it is a lovely hotel

Dear F., Thank you for taking the time to tell us about your stay, I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. I will share your comments with our team, I would like to confirm that we are taking the appropriate measures to address your concerns and prevent future occurrence. Kind Regards Gordon Baillie

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Other web-users rate our hotel

  • 302 reviews 9.2/10 Location
  • 589 reviews 6.5/10 Room
  • 530 reviews 8.8/10 Service
  • 7 reviews 5/10 WiFi
  • 251 reviews 5.8/10 Cleanliness
  • 217 reviews 6.8/10 Breakfast
  • 151 reviews 4.7/10 Food
  • 131 reviews 3.4/10 Amenities

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