Hotel - Mercure Iguazu Hotel Iru
Mercure Hotel Mercure Hotel

Mercure Iguazu Hotel Iru

4.5/5 653 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Airport shuttle
    • AEROPORTO FOZ DO IGUAÇU (Paying)
    • PUERTO IGUAZU (Paying)
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early check in from 8am (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Leisure and activities

  • Pool
  • Thalassotherapy centre
  • Fitness centre
  • Well-being
    • Jacuzzi (Paying)
    • Massage (Paying)
    • Sauna (Paying)
    • Solarium
  • Babysitting on request
  • Other sports activities
    • Bicycles rental (Paying, Nearby)
    • Jogging track

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 6:00 a 23:00
    • Opening hours : Week-end 6:00 a 23:00

Business services

  • 7 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Self service business centre
  • Copy/print service available
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Hotel location

Your meetings and events

A versatile and welcoming space equipped with cutting-edge technology for all types of meetings and conferences.

Mercure Iguazu Hotel Iru Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
IGUAZU 325 m2 4 m 300 80 180 150 180
IRU A 162 m2 4.4 m 150 40 80 75 90
IRU A-B 325 m2 4.4 m 300 80 160 150 180
IRU B 162 m2 4.4 m 150 40 80 75 90
SALA 1 23 m2 3 m 0 0 8 0 0
SALA 2 15 m2 3 m 0 0 8 0 0
SALA 3 24 m2 3 m 0 0 14 0 0
    • Videoconferencing
    • Podium
    • Day light
    • WiFi access
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

100 spacious and comfortable rooms with balconies at the heart of the jungle, with impressive views of the lagoon.100 spacious and comfortable rooms with balconies at the heart of the jungle, with impressive views of the lagoon.

  • 100 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WiFi in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • Suite Box
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Bidet
    • Bathtub
    • Shower
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars
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4.6/5 AccorHotels Rating 3,808 reviews

Our guest reviews for Mercure Iguazu Hotel Iru

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 653 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Anonymous Families - 13/07/2018 AccorHotels certified review

Great food and accomodation

Anonymous Friends - 11/07/2018 AccorHotels certified review
« Very lovely stay and hotel »

We enjoyed the hotel and our stay - - with the exception of no hot water in our bathroom sink or shower. After running the water in the shower for longer than we left it necessary the water out of the handheld device was lukewarm.

Joey Families - 08/07/2018 AccorHotels certified review
« Amazing hotel! »

Our stay was perfect—rooms were clean and lovely and the staff was courteous. Breakfast was excellent as was the restaurant for dinner. If you could have some tea or coffee in the lobby, that would be nice. Otherwise, outstanding!

Ms H. F. Friends - 03/07/2018 AccorHotels certified review
« Memorable stay at Mercure Iguazu »

Excellent food, good service and very comfortable rooms

Kevin Families - 01/07/2018 AccorHotels certified review

The staff were very accommodating to our needs and went above and beyond with medical help needed at the time for our granddaughter, very much appreciated as been in another country is not always easy. Thank you again for careing

Roslyn H. Solo - 26/06/2018 AccorHotels certified review
« The setting of this Hotel in the rain forest gives it a unique feel. »

All amenities available although a little isolated

Anonymous Friends - 05/06/2018 AccorHotels certified review
« Satisfactory »

Rooms were of good standard. We had difficulty seating 8 at one table for dinner, while a larger table sat unused the entire time we were there. We had some difficulty paying in US$ but this was later rectified.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. P., Thank you for taking the time to tell us about your experience at the Mercure Iguazu Hotel Iru. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Verónica Obregón General Manager

Priscilla C. Solo - 29/05/2018 AccorHotels certified review
« Very clean and staff helpful. Because it is not within walking distance to a township it would be good to have a general store attached to the hotel. Lovely to have access to beauty therapy though and I tookadvantage of ot. »

See above

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. C., We very much appreciate your comments regarding your stay at the Mercure Iguazu Hotel Iru. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Verónica Obregón General Manager

Anonymous Friends - 29/05/2018 AccorHotels certified review
« Beautiful hotel - lovely facilities »

We enjoyed our stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Lucas, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Verónica Obregón General Manager

Anonymous Couples - 27/05/2018 AccorHotels certified review
« Great »

Fabulous surroundings and very pEaceful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. M., Thank you for the nice review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Verónica Obregón General manager

Barbaral Couples - 04/05/2018 AccorHotels certified review
« Good experience at Iguazu Falls »

The front desk staff was particularly helpful with resolving outside issues such as transportation from the airport in Brazil and airline reconfirmation problems during our stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. L., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Verónica Obregón General Manager

Suzie Friends - 30/04/2018 AccorHotels certified review
« Beautiful Setting »

Hotel was in a beautiful setting in the forest and was ideal location for a day trip to Iguazu Falls. We were offered a very reasonable price upgrade to a suite which we took up. The room was clean and fresh. The staff were all very helpful and provided a taxi service to the falls which made it very easily accessible. I would have given a higher score if the room TV had more English speaking channels other than CNN and the food was not so bland. We had the breakfast, which was good as there was a lot of choice...however the eggs were a bit too runny for my taste and the bar food was very bland in taste.

Andrew Couples - 26/04/2018 AccorHotels certified review
« Terrible service from restaurant staff »

Plenty of staff but they were more concerned with talking amongst themselves than serving guests. Again ana again.

Chris B. Families - 26/04/2018 AccorHotels certified review
« Dr. CM B. »

Comfortable accommodation, polite staff and nice food. Well organised Iguaçu tours, good swimming pool. Recommended.

Ewen B. Couples - 21/04/2018 AccorHotels certified review
« Wonderful resort hotel »

Amazing

David A. L. S. Friends - 19/04/2018 AccorHotels certified review
« Very friendly staff »

Comfortable and pleasant

S. M. Friends - 27/03/2018 AccorHotels certified review
« Very clean, beautiful, serene experience. »

Very satisfying. Peaceful. Great reception staff, very helpful. Beautiful setting.

Ruth Couples - 18/03/2018 AccorHotels certified review
« Great stay with good service »

We were delighted to be upgraded to a junior suite and our room was very quiet which we like in a hotel room. The reception staff were very informative about how to visit the falls. The dinning room staff were very pleasant but their service was a bit slow. We had issues with the sad E in our room which was resolved quickly. A very pleasant stay. The only thing I thought the room very dark needed Mor light in the room.

Helen C. Couples - 13/03/2018 AccorHotels certified review
« A perfect holiday »

We stayed at the Mercure in Puerto Iguazu and were so pleased with our stay.....staff outstanding, front desk so helpful, setting fantastic, blended in so well... the Hotel blended into,the landscape....important in an area like Iguazu Falls.....Food was excellent and we will suggest this Hotel to anyone going to Iguazu Falls... Thanks for a wonderful experience!! Helen and Paul

Mr B. H. Couples - 11/03/2018 AccorHotels certified review
« Extremely satisfied. »

My experience of the hotel and the service was most satisfactory.

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