Hotel - Mercure Iguazu Hotel Iru
Mercure Hotel Mercure Hotel

Mercure Iguazu Hotel Iru

4.5/5 787 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Best price guarantee How it works?
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Airport shuttle
    • Cataratas del Iguazú Itl Airport (Paying)
    • Foz do Iguaçu Intl Airport (Paying)
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early check in from 8am (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Shoe shine machine

Leisure and activities

  • Pool
  • Thalassotherapy centre (Nearby)
  • Fitness centre
  • Well-being
    • Jacuzzi (Paying)
    • Massage (Paying)
    • Sauna (Paying)
    • Solarium
  • Babysitting on request
  • Bicycles rental  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 6:00 a 23:00
    • Opening hours : Week-end 6:00 a 23:00

Business services

  • 6 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Copy/print service available
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Hotel location

Your meetings and events

A versatile and welcoming space equipped with cutting-edge technology for all types of meetings and conferences.

Mercure Iguazu Hotel Iru Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
IRU A 162 m2 4 m 150 40 40 60 84
IRU A-B 325 m2 4 m 300 80 80 120 180
IRU B 162 m2 4 m 150 40 80 60 84
SALA 1 23 m2 3 m 0 7 8 0 0
SALA 2 15 m2 3 m 0 5 6 0 0
SALA 3 24 m2 3 m 0 11 12 0 0
    • WIFI access
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 100 rooms

Our restaurants and bars

See all our bars
See all our restaurants and bars
4.6/5 AccorHotels Rating 4,882 reviews

Our guest reviews for
Mercure Iguazu Hotel Iru

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 787 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Simon B. Couples - 13/05/2019 AccorHotels certified review
« Overall Ok, some parts of the stay were quite good however this was pulled down by other parts »

Reception: good Room: good although aircon is loud Lounge area: good service and refreshments Breakfast: service quite poor. Unless you asked about getting some eggs cooked, the rest of the buffet other than the toast and coffee was poor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Jorge Acosta Front Office Manager

Elmer S. Couples - 10/05/2019 AccorHotels certified review
« Cataratas visitante »

Love the hotel set up within the trees, feels the nature surrounds us. Staff are very friendly and helpful. Rooms are clean and spacious, shower is excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jorge Acosta Front Office Manager

Anonymous Couples - 06/05/2019 AccorHotels certified review

Great! Loved the natural environment.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr M., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jorge Acosta Front Office Manager

Anonymous Families - 06/05/2019 AccorHotels certified review
« Disfrutar plenamente de la Naturaleza »

Placentera

Our hotel has responded to the review
Our hotel has responded to the review

Estimada Sra. B., Gracias por tomarse el tiempo en compartir su comentario con nosotros. Esperamos poder pronto tener el placer de tenerla de vuelta en nuestro hotel. Atentamente, Jorge Acosta Gerente de Recepción

M. Couples - 04/05/2019 AccorHotels certified review
« Terrific dining and entire staff. »

The staff was very friendly and helpful. The dining experience was superb.

Babur C. Couples - 02/05/2019 AccorHotels certified review
« Nice hotel »

Located in the jungle a very nice hotel, very quiete, nive swimming pool, good breakfast. The only problem is the humidity.

D Couples - 02/05/2019 AccorHotels certified review
« Beautiful Property »

It was an excellent stay. The property is beautiful and clean, plus the staff is very attentive. The only thing missing for me was the availability of coffee and tea in the room. The check-in process was slow and tedious because there were a number of guests checking in at once and the line was not well-defined, so of course people cut the line which is very frustrating. I definitely would do the online check-in next time. My room, and it seemed many rooms, were not ready before the 3 pm official check-in time. This was fine because the room was exceptionally clean, which takes time. I waited in the restaurant. The purpose of my stay was a short visit to Iguazu Falls, so unfortunately I didn't get a chance to experience any of the hotel's amenities, except the restaurant. The food in the restaurant was good, but it was a little strange that there was no dedicated bartender. If you ordered a cocktail, the waiter/waitress/host/hostess had to go back in the bar area and make your drink. It worked out fine though because the restaurant wasn't very busy during my stay and all the staff were profient at making drinks. The hotel was a bit of a distance away from the Falls, but the beauty and seclusion of the property made it worth it.

Paolo Couples - 01/05/2019 AccorHotels certified review
« Little Gem »

Very nice located Hotel, professional and kind staff, amenities and features of the hotel absolutely fantastic. Large room, nice pool area and external activities. definetely worth a visit, but also suggested to book there in Iguazu area.

Sheree S. Families - 01/05/2019 AccorHotels certified review
« A hidden jewel in the tropics. »

We only had a short overnight stay but we walked through the tranquil pathways to the pool and around the hotel. The decor is very natural with live edge furniture and very comfortable. The staff was very accommodating and couldn’t be more helpful. We went out for a Brazilian bbq dinner and felt safe.

Miriam M. Friends - 26/04/2019 AccorHotels certified review
« Great hotel, not so great booking trips! »

We stayed for 3 nights. Asked Jorge at the front desk to book a couple of trips for us. 1 was booked but the other wasn’t. Fortunately, after waiting in the foyer for the pick up and it not arriving, we got the desk to ask where they were and they were able to send a van for us but that might not have been the case if they’d been fully booked! However, ther rest of our stay was lovely and it is a lovely hotel. The restaurant was very nice.

Anonymous Families - 25/04/2019 AccorHotels certified review

Impecable.

Jacqui Couples - 23/04/2019 AccorHotels certified review
« Enjoyed our stay and the food was delicious »

Enjoyable

Paul T. Couples - 22/04/2019 AccorHotels certified review
« Excellent location, environment and pool. »

Very pleasant three nights. An excellent base from which to visit The Falls. Quiet, excellent pool, good room with balcony facing rain forest (NOT the pool).

Natasha P. Couples - 22/04/2019 AccorHotels certified review
« everything at Mercure was perfect »

Amazing great service accomodation and good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. P., We very much appreciate your comments regarding your stay at the Mercure Iguazu Hotel Iru. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jorge Acosta Front Office Manager

My N. Couples - 21/04/2019 AccorHotels certified review
« It was ok but we expected more »

Some of the staff members were not friendly at all, and we felt they actually gave us a bit of an “attitude “. Others were lovely so it counterbalanced the overall experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., Thank you for taking the time to share your feedback. It is a pity that the treatment received from our employees has not been the best all the time. We are very sorry, in Accor Hotels we aim to offer the best service and provide the best experience to each guest, therefore, your comments are very important. I assure you that we will work to improve this point that you indicate and we hope to regain your confidence in a next stay. Sincerely, Jorge Acosta Front Office Manager

Mr M. J. Couples - 21/04/2019 AccorHotels certified review
« Short stay »

A excellent hotel where we found all the staff we encountered very friendly and helpful. The facilities were good but a kettle in the room would be good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. J., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jorge Acosta Front Office Manager

F.g. Couples - 20/04/2019 AccorHotels certified review
« Fantastic facilities and staff made for a completely enjoyable visit »

We were aware of Mercure Hotels from past experiences, but had not booked a stay until this time. The staff was extremely welcoming and the facilities more than met all of our needs. We used the hotel as a base for exploring the Iguazu Falls area and after each outing we looked forward to returning for rest and relaxation at the facilities. Would (will) do it again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Frederick G., We very much appreciate your comments regarding your stay at the Mercure Iguazu Hotel Iru. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jorge Acosta Front Office Manager

Simon Couples - 17/04/2019 AccorHotels certified review

Really enjoyable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr E., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Jorge Acosta Front Office Manager

Arden B. Couples - 15/04/2019 AccorHotels certified review
« Great hotel »

We really enjoyed the hotel including the room and restaurant. The pool areas was very nice. We were surprised that the water in the pool was cold given how the bout the air temperature was. Perhaps the hotel cold investigate solar panel heating of the pool. This is common in the USA

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. B., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jorge Acosta Front Office Manager

Judith R. Friends - 12/04/2019 AccorHotels certified review
« Quiet location, restaurant had good food. Reception staff efficient. »

/Room ceiling alarm flashed all night! Very irritating even after tape was put on it which was ineffectual. bottom sheet of bed was not secured and every night bundled under my body (and my room mate also commented about this). TV handset had no diagrammatic use guide, cable TV was not connected. No plan of hotel's facilities available in room - so location of spa etc. was up to you to find.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. R., Thank you for taking the time to share your feedback. I am sorry that your experience with the facilities of your room have not met your expectations. It is strange that in your room there has not been the guide of television channels or the brochure with the services of our hotel. We will improve so that in your next stay everything is at the expected level.We hope to welcome you back to our hotel very soon! Sincerely, Jorge Acosta Front Office Manager

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