Hotel - Mercure Bali Legian
Mercure Hotel Mercure Hotel

Mercure Bali Legian

4.0/5 1,949 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public indoor parking
    • Bus/coach parking area
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • English
    • French
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PM
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Pool
  • Fitness centre
  • Massage
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 7 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Your meetings and events

Meeting Room 1: Located on the Lobby floor, hosts up to 30 guests. Ideal for small meetings and gatherings.Meeting Room 2: Located on the Lobby floor, hosts up to 30 guests. Ideal for small meetings and gatherings.Meeting Room 3: Located on the Lobby level, equipped with modern technologies, and convenient access to all service areas. Suitable for meetings, banquets, business meeting, family reunion, gatherings or cocktail parties.

Mercure Bali Legian Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
Banyan Room 48 m2 2 m 40 15 24 20 24
Ebony Room 48 m2 2 m 48 15 24 18 24
Raflesia Room 48 m2 2 m 40 15 24 20 24
Gaharu Room 49 m2 2 m 45 18 24 18 24
Mahogani Room 60 m2 2 m 75 30 36 30 48
Gaharu + Ebony 97 m2 2 m 110 33 48 36 48
Mahogani + Banyan + Raflesia 156 m2 2 m 170 0 0 84 88
    • Videoconferencing
    • Day light
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 321 rooms
  • 321 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 17 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WIFI in your room
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars
4.5/5 AccorHotels Rating 5,541 reviews

Our guest reviews for
Mercure Bali Legian

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,949 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
leeniepigs Friends getaway - 14/09/2019 TripAdvisor review
« Good location, however some improvement on service and room amenities is needed »

I stayed in mercure bali legian for my past 5 trips to Bali in the last 2 years and my first impression was awesome. However through the years, staff have become less friendly and heart warming and well the property has grown with age. The room I stayed in during my last trip had a stale moldy smell which was also found in the water from the tap. The wooden floor had a slight bouncy and creaking sound that reminded me of decomposition underneath. The channels on the TV hanged too often while watching through a movie and the daily room cleaning was not done well with bath amenities and towels not replaced with a complete set everyday. The floor is forever sandy :( Despite all that, I must say the food at the restaurant in the lobby was good and the swimming pools are great place to laze. The service staff in the lobby and front desk were helpful and security alert.

Sherron Couples - 11/09/2019 AccorHotels review
« Fantastic hotel to stop at »

The staff are all so friendly and the service is great. The facilities is the hotel are really nice. Restaurant is fantastic and the breakfast has a great selection.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. M., Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations.Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Aidan S. Couples - 11/09/2019 AccorHotels review
« Perfect balance between luxury, service and price. »

Mercure Legian is great for couples, solo travellers or small Families wanting to enjoy a comfortable, clean stay while still being conscience of price. The service was very nice, the gym, pools, restaurants and rooms were all very well facilitated and maintained.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Aidan, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations.Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Lance G. Friends - 11/09/2019 AccorHotels review
« Very friendly and hospitable staff made the holiday very enjoyable. »

Very prompt responses to requests. Great room location (#554) which had a great view. Access to the pool area was ideal. Although the Hotel is aging it was still extremely clean and everything worked well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations.Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Mark Couples - 10/09/2019 AccorHotels review
« Rooms are good, hotel is rather noisy due to unruly guests »

Rooms are good, hotel is rather noisy due to unruly guests, mainly late at night when people are drunk. Staff are very friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Mark, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Thank you for sharing your concern about the drunk people that caused the noise. We have been delivered your concern to our Chief Security for further follow up. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Robert M. Couples - 10/09/2019 AccorHotels review
« Fantastic »

Second time we have used your Hotel and extremly satisfied each time

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Couples - 10/09/2019 TripAdvisor review
« Neil - Perth Western Australia »

We returned to this Mercure Hotel again recently & spent 14 nights in a king-size room with a balcony, we were very satisfied with all aspects, including the friendly staff & have already made a future booking.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Neil P, Warmest Greeting from Mercure Bali Legian Thank you for sharing your great experience with us through TripAdvisor page. We are happy to hear such positive feedback and we are very grateful for your review of our property. I am delighted to hear that you enjoyed our great service extended by our professional staff. We look forward to welcome you back, once again, to Mercure Bali Legian in the near future. Thank you for allowing us to turn your moments into memories. Best Regards, Melisa Guest Experience Manager gr@mercurebalilegian.com

Anna C. Couples - 09/09/2019 AccorHotels review
« Great hotel in great location »

We stayed in plunge pool room which was quiet and comfortable. We didn’t use pool much as was a little cool but was refreshing after lots of walking out in the heat. We had Breakfast daily here as it was included and there was a big variety. Staff always helpful and friendly. Hotel was in Very convenient location, atm on premises, good money exchange, laundry and circle k just across the street. We didn’t think much of the food at restaurant, we only ordered on one night and the cocktails were very weak and uninteresting. Otherwise great place and would stay again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Anna, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Thank you for sharing your concern about the weak cocktail and we delivered your concern to our Food & Beverage Manager for further follow up. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Rob L. Couples - 08/09/2019 AccorHotels review
« Wonderful experience, cannot find fault with anything. »

The hotel room was perfect for us, and the staff were very polite, professional and courteous. The layout of the hotel was great and breakfast was amazing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Robert, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Yvonne S. Friends - 08/09/2019 AccorHotels review
« Satisfied »

Have stayed many times only complaint as in previous visits the housekeeping wasn’t consistent many times wasn’t replenished eg no tea bags, hand towels or bath mat. Always very clean. I’m a tour escort this time I brought 7 people with me. We will stay again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Yvonne, Thank you for completing our questionnaires and thank you for coming back to our lovely hotel. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Stacey Couples - 08/09/2019 AccorHotels review
« Beautiful welcoming friendly place to stay. »

Loved this place, best location, 5 mins to the beach, great shopping restaurants close by. We will be back with family and friends for another visit.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Reynolds, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Friends getaway - 08/09/2019 TripAdvisor review
« Wonderful Mercure Bali Legian »

Choose this property despite the other Accor properties nearby and I was glad i did. Very resort like. Was given the deluxe room on level 5 and the spacious balcony overlooked the swimming pool and bar. Activities began early in the morning, with fabulous music that accompanied the aqua aerobics classes. The swimming pool on the ground level caters to mostly for families with children. Located next to the hotel restaurant that serves breakfast daily. All in all, good stay and I'm not hesitant to come back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hot100, Warmest Greeting from Mercure Bali Legian Thank you for sharing your great experience with us through TripAdvisor page. We are happy to hear such positive feedback and we are very grateful for your review of our property. I am delighted to hear that you enjoyed our great service extended by our professional staff. We look forward to welcome you back, once again, to Mercure Bali Legian in the near future. Thank you for allowing us to turn your moments into memories. Best Regards, Melisa Guest Experience Manager gr@mercurebalilegian.com

Sandro Couples - 07/09/2019 AccorHotels review
« Lovely »

The staff are friendly, kind, considerate. Our stay was very satisfactory. The location was perfect for us, extremely close to great restaurants, shops, the beach.excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Sandro, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

David N. Couples - 07/09/2019 AccorHotels review
« It is always an excellent experience staying at the Mecure Bali Legian »

It is like a second home to us and we are always welcomed by everyone

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. N. & Mr. Keith, Thank you for completing our questionnaires and always coming back to our lovely hotel. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Kim Solo - 05/09/2019 AccorHotels review
« fantastic »

thank you, great service, friendly professional staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Kim Nguyen, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Sandra W. Couples - 05/09/2019 AccorHotels review
« loved it »

we really enjoyed staying at Mecure Legian ,We would like to thank Melissa from the front desk she was so nice to deal with checked on us at breakfast every morning she is a credit to Mecure hotel all staff were polite and nice the security were also very nice rooms were nice and the breakfast was so nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr & Mrs. w., Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Maureen H. Friends - 04/09/2019 AccorHotels review
« Very enjoyable great location and beautiful hotel friendly staff »

Enjoyed by stay would reccomend the hotel to any people who are thinking of visiting bali

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr/s. Maureen, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Anonymous Families - 04/09/2019 AccorHotels review
« FABULOUS »

Our family enjoyed staying at your resort, the staff were very friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Jennifer, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Haralambos L. Couples - 04/09/2019 AccorHotels review
« Bali Paradise »

From check in to check out everything was seamless. Staff were genuinely gracious and hotel itself was satisfying.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Haralambos, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

swayamk2016 Couples - 03/09/2019 TripAdvisor review
« Very good »

We stayed in the Deluxe Room with Plunge Pool for 4 days and (because of a flight-delay) Superior Room for 1 day in August 2019. Extremely happy with the hygiene, service and also with the resolution of certain minor issues which came up. Amazing breakfast options; overall great food. Overall very satisfied. Tip 1: Book your spa well in advance - something we didn't do and had to regret. Had to go outdoors. Tip 2: There are two pools but both can get a little crowded. Time your swim accordingly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear swayamk2016, Warmest Greeting from Mercure Bali Legian Thank you for sharing your great experience with us through TripAdvisor page. We are happy to hear such positive feedback and we are very grateful for your review of our property. I am delighted to hear that you enjoyed our great service extended by our professional staff. We look forward to welcome you back, once again, to Mercure Bali Legian in the near future. Thank you for allowing us to turn your moments into memories. Best Regards, Melisa Guest Experience Manager gr@mercurebalilegian.com

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