Hotel - Mercure Bali Legian
Mercure Hotel Mercure Hotel

Mercure Bali Legian

4.0/5 1,866 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public indoor parking
    • Bus/coach parking area
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • English
    • French
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PM
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Pool
  • Fitness centre
  • Massage
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 7 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Your meetings and events

Meeting Room 1: Located on the Lobby floor, hosts up to 30 guests. Ideal for small meetings and gatherings.Meeting Room 2: Located on the Lobby floor, hosts up to 30 guests. Ideal for small meetings and gatherings.Meeting Room 3: Located on the Lobby level, equipped with modern technologies, and convenient access to all service areas. Suitable for meetings, banquets, business meeting, family reunion, gatherings or cocktail parties.

Mercure Bali Legian Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
Banyan Room 48 m2 2 m 40 15 24 20 24
Ebony Room 48 m2 2 m 48 15 24 18 24
Raflesia Room 48 m2 2 m 40 15 24 20 24
Gaharu Room 49 m2 2 m 45 18 24 18 24
Mahogani Room 60 m2 2 m 75 30 36 30 48
Gaharu + Ebony 97 m2 2 m 110 33 48 36 48
Mahogani + Banyan + Raflesia 156 m2 2 m 170 0 0 84 88
    • Videoconferencing
    • Day light
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 321 rooms

Our restaurants and bars

See all our bars
See all our restaurants and bars
4.5/5 AccorHotels Rating 5,376 reviews

Our guest reviews for
Mercure Bali Legian

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,866 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Anonymous Couples - 13/07/2019 AccorHotels certified review
« Great hotel with a fantastic breakfast »

Great experience, overall satisfied with the hotel and their service staff. Location was great and breakfast was always lovely.

Ryan D. Families - 13/07/2019 AccorHotels certified review
« Amazing looking stay but a few things to improve on »

I really enjoyed my stay, the hotel is definitely a strong 4 star property and it's clear to see that accor standards are being upheld. Front desk staff where absolutely fantastic, could not fault the people i spoke with at all - everyone was genuinely interested in my satisfaction given that we where 3 rooms for 2 weeks. That being said, staff organization needed to be improved as there never seemed to be the full 3 staff available at the desk to assist (i understand that people needed to go on break) but coming from a front office background myself i understand the importance of being present for clients especially at peak times (ie check in/check out hours and around 6-8pm when guests are regularly needing reservations made/ calling for queries as this is when guests are back in their rooms usually). I once called so many times without answer that i had to walk down to the reception myself to organize an ironing board after waiting 1 hour (which i did many times) for housekeeping to eventually come to the room. Seems small but when we lose a summer reservation because we are late as we had to wait so long it is frustrating. Also, who are the private drivers that the concierge continue to promote for fixed price rides - very unprofessional? You have your own hotel cars which should be the only ones that you are promoting however when i ask for a blue bird, i literally had to tell the concierge 3 or 4 times that i was not interested and to please book me a bluebird as i asked... The only other area that i think needs to be addressed are the balcony doors. I appreciate that when booking the hotel i was well aware that the property is on a busy corner, however if the doors where properly installed, there wouldn't be such a huge gap all around the door that pretty much means that the cars/bikes can be heard very clearly even with the doors locked. It's also a huge loss of power for a hotel that promotes its eco policies when the AC needs to work twice as hard to keep the room cool. Although some small issues came up as noted above, i truly enjoyed the stay in the hotel and so did my family/ friends. All the issues identified are easy to address with individual department managers and they did not impact my overall satisfaction staying at the mercure. I will definitely consider the hotel on my next trip.

Anna-lisa S. Couples - 12/07/2019 AccorHotels certified review
« Very relaxing, lovely staff »

Enjoyable

Our hotel has responded to the review
Our hotel has responded to the review

Dear MRS. ANNALISA S. M., Warmest Greeting from Mercure Bali Legian. Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Fani Guest Relation Supervisor

Lo F. Families - 12/07/2019 AccorHotels certified review
« Holiday »

Enjoy my visit n good swimming pool..

Our hotel has responded to the review
Our hotel has responded to the review

Dear MS. F., Warmest Greeting from Mercure Bali Legian. Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Fani Guest Relation Supervisor

Geri Friends - 10/07/2019 AccorHotels certified review

Clean. Lovely staff. Delicious breakfast. Perfect location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Geraldine W., Warmest Greeting from Mercure Bali Legian. Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Fani Guest Relation Supervisor

Nadia Families - 10/07/2019 AccorHotels certified review
« Good »

Nice and humble hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear MS. NADIA G., Warmest Greeting from Mercure Bali Legian. Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Fani Guest Relation Supervisor

Debbie Families - 10/07/2019 AccorHotels certified review
« Deborah D. »

I stayed twice 1 st and 8 th July. 1 st July was great 8 th July I arrive to do check in. I was informed room not ready that was no problem. Then I was informed that breakfast was only for 2 people and did not include our 6 year old who was on the booking. The girl did sort this out eventually. Then was asked for the deposit of 200000 ruphia. Now I don’t have an issue with this but why on the first was it only 100000? Not sure why you even take a deposit nothing is in the fridge to use. Paid and got my keys. Go to the room and omg all I can here is roosters. Not happy. Also loud noise from party in hotel across from room and a not great view of vacant block. We then go to have shower and only 2 towels now the booking clearly stated 3 people in the room. It really would not be hard to assume that all 3 of us would be having a shower. Anyways after this experience I will not be returning to stay with you again which is a shame as the stay on the 1 st of July was great. I do feel I was given your worse room and I stayed the problem with breakfast. Thanks

Solo travel - 10/07/2019 TripAdvisor review
« Great value for money »

My second stay at this hotel and have re joined as an Accor member - I find this hotel , simply great value for money - excellent location , just a few minutes from the beach and the hotel , captures all the sea air - you don't fell locked in - some hotels off the beach can get to hot and stuffy - NOT this one. Back soon

Our hotel has responded to the review
Our hotel has responded to the review

Dear Atiu, Warmest Greeting from Mercure Bali Legian Thank you for taking the time to share your experience following your vacation at Mercure Bali Legian; what an amazing review thank you! We are all thrilled to hear that you enjoyed your time with us. I think you summarized, essentially, what we try very hard to deliver every day - exceptional, memorable service which goes hand-in-hand with all of the wonderful facilities our resort has to offer. We sincerely appreciate your kind comments and look forward to welcoming you back to the Bali in the very near future. Best Regards, Fani Guest Relation Supervisor gr@mercurebalilegian.com

Emily Couples - 09/07/2019 AccorHotels certified review
« Great Location »

Great buffet with plenty of choices available. The rooms were neat and furnished with nice modern furniture which was comfortable to stay in. Hotel was in a great location, close by to a trustworthy money changer and many nice restaurants. Would 100% stay again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Emily Baird M., Warmest Greeting from Mercure Bali Legian. Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Fani Guest Relation Supervisor

Anonymous Couples - 08/07/2019 AccorHotels certified review
« Truly Felt welcome »

Friendliest, most accomodating staff in every department. We truly felt the accor values throughout the whole stay. Front office team always inviting, Restaurant team were efficient with clearing tables at breakfast service, chefs in the kitchen were always smiling when taking the omelette orders. Thank you for making us feel welcome at your property. We loved our stay and look forward to returning.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MS. RESFANY EFRAS, Warmest Greeting from Mercure Bali Legian. Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Fani Guest Relation Supervisor

Denise Couples - 08/07/2019 AccorHotels certified review
« great staff. Well positioned hotel »

The staff are warm and helpful. The hotel is in a good central position. Good variety of food for breakfast. The gym was better equip and set out than lots of hotel gyms. The 2 pools gave you the choice between sunny and shade aspects. Overall an enjoyable experience. Would definitely recommend this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MRS. DENISE M., Warmest Greeting from Mercure Bali Legian. Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Fani Guest Relation Supervisor

Graeme M. Couples - 08/07/2019 AccorHotels certified review
« Friendly staff and excellent service . »

A very pleasant experience .

Our hotel has responded to the review
Our hotel has responded to the review

Dear MR. GRAEME JOHN M., Warmest Greeting from Mercure Bali Legian. Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Fani Guest Relation Supervisor

Joshua C. Friends - 08/07/2019 AccorHotels certified review
« Everyone was welcoming and felt very safe »

Everyone was super friendly making my experience really enjoyable. Easy and reliable service. Nothing to fault!

Our hotel has responded to the review
Our hotel has responded to the review

Dear MR. JOSHUA MARK C., Warmest Greeting from Mercure Bali Legian. Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Fani Guest Relation Supervisor

Anonymous Friends - 07/07/2019 AccorHotels certified review
« Good »

Comfortable and enjoyable

Our hotel has responded to the review
Our hotel has responded to the review

Dear MRS. LESLEY LILIAN G., Warmest Greeting from Mercure Bali Legian. Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Fani Guest Relation Supervisor

Angelo K. Families - 07/07/2019 AccorHotels certified review
« Pleasant stay »

Very pleasant stay. Good family room and excellent location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MR. EVANGELOS KATSILIS, Warmest Greeting from Mercure Bali Legian. Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Fani Guest Relation Supervisor

Todd J. Solo - 06/07/2019 AccorHotels certified review

Fantastic, professional polite courteous staff who could not be more helpful and friendly. Devita at reception especially so. Made my stay extremely comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MR. TODD LEE J., Warmest Greeting from Mercure Bali Legian. Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Fani Guest Relation Supervisor

Kitima Couples - 05/07/2019 AccorHotels certified review
« Highly recommend! »

Stayed for 3 nights requesting a small surprise for my partners birthday and received a small beautiful chocolate mud cake with a happy birthday sign. Staff are very warm and welcoming, breakfast was also beautiful as had lots of options available. Guava juice was my personal favorite.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MS. KITMA DONKRATOK, Warmest Greeting from Mercure Bali Legian. Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Fani Guest Relation Supervisor

Cheryl E. Couples - 05/07/2019 AccorHotels certified review
« Pleased with our stay »

Great hotel happy with service friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear MRS. CHERYL E., Warmest Greeting from Mercure Bali Legian. Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Fani Guest Relation Supervisor

Michael S. Couples - 05/07/2019 AccorHotels certified review
« Great, thoroughly enjoyed our stay »

Room was clean and comfortable but bathroom was a little small we thought! Other than that was a great place to stay great location!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear MR. MICHAEL S., Warmest Greeting from Mercure Bali Legian. Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Fani Guest Relation Supervisor

K. W. Families - 04/07/2019 AccorHotels certified review
« Nice Central Hotel »

Staff very helpful and the day spa is amazing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MS. KAREN REID ROBERTSON W., Warmest Greeting from Mercure Bali Legian. Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Fani Guest Relation Supervisor

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
Your loyalty is rewarded
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates