Hotel - Mercure Bali Legian
Mercure Hotel Mercure Hotel

Mercure Bali Legian

4.0/5 1,822 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public indoor parking
    • Bus/coach parking area
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • English
    • French
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PM
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Pool
  • Fitness centre
  • Massage
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 7 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Your meetings and events

Meeting Room 1: Located on the Lobby floor, hosts up to 30 guests. Ideal for small meetings and gatherings.Meeting Room 2: Located on the Lobby floor, hosts up to 30 guests. Ideal for small meetings and gatherings.Meeting Room 3: Located on the Lobby level, equipped with modern technologies, and convenient access to all service areas. Suitable for meetings, banquets, business meeting, family reunion, gatherings or cocktail parties.

Mercure Bali Legian Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
Banyan Room 48 m2 2 m 40 15 24 20 24
Ebony Room 48 m2 2 m 48 15 24 18 24
Gaharu + Ebony 97 m2 2 m 110 33 48 36 48
Gaharu Room 49 m2 2 m 45 18 24 18 24
Mahogani + Banyan + Raflesia 156 m2 2 m 170 0 0 84 88
Mahogani Room 60 m2 2 m 75 30 36 30 48
Raflesia Room 48 m2 2 m 40 15 24 20 24
    • Videoconferencing
    • Day light
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 321 rooms

Our restaurants and bars

See all our bars
See all our restaurants and bars
4.5/5 AccorHotels Rating 5,205 reviews

Our guest reviews for
Mercure Bali Legian

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,822 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Passenger64576518433 Couples - 18/05/2019 TripAdvisor review
« Cleaning could be better & very loud »

Good hotel however the floors in our room were always dirty, the shower pressure is not very good, the rooms are not sound proof at all & if facing the Main Street it is extremely loud from 6am to 12am

Monika Couples - 14/05/2019 AccorHotels certified review
« Amazing! »

My husband and I had the most amazing time at this hotel! It was so relaxing and the food was absolutely phenomenal!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Monika B., Warmest Greeting from Mercure Bali Legian Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Fani Guest Relation Supervisor

Gagan T. Couples - 14/05/2019 AccorHotels certified review
« Amazing staff, great service »

Customer Service was at top notch. Staff is very helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Gagan T. Simran C., Warmest Greeting from Mercure Bali Legian Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Fani Guest Relation Supervisor

Emma Couples - 14/05/2019 AccorHotels certified review
« Very clean, looked after and friendly, helpful staff. »

It was great. Every staff member we had contact with had exceptional customer service and did anything to help us. The set up was very good and we always felt welcome and looked after.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Emma Jade Fawke, Warmest Greeting from Mercure Bali Legian Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Fani Guest Relation Supervisor

Family - 14/05/2019 TripAdvisor review
« disappointing »

The room was very noisy with road traffic all night. Found the bed very hard which in all honestly seems to be most hotels in Bali. The shower had no pressure, but it was hot. I expected more from a Mercure

Our hotel has responded to the review
Our hotel has responded to the review

Dear Annie Mills M, warmest greeting from Mercure bali Legian. we would like to thank you for taking the time to share your experience during your stay with us, we regret hearing about the noise from the road that disturbs your rest at night, because the location of our hotel is right at the Legian intersection where the location close to the beach and shopping area which is a selling point but on the other hand has a noisy impact, to reduce noise Our hotel is installing soundproof glass in several rooms and continues to this day. Your comments regarding hard mattresses and shower pressure have been conveyed to our team to be followed up to improve our services and products in the future. We hope this experience will not reduce your trust in Mercure Bali Legian and we can welcome you back in the near future. warmest regards, i Komang Mudita Front Office Manger

Coleen O. Couples - 12/05/2019 AccorHotels certified review
« Very pleasant experience »

From checking in to checking out we had a very pleasant stay. The staff were amazing 20/10! It was our anniversary and family contacted the hotel to organise a surprise and even our family commented how wonderful it was to be able to organise it as the staff were so accommodating and helpful. The room was comfortable and clean. The food was good and the facilities very nice and clean. We loved our stay. Thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Coleen O., Warmest Greeting from Mercure Bali Legian Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Fani Guest Relation Supervisor

Serena S. Solo - 12/05/2019 AccorHotels certified review
« Great »

Great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Serena S. Joan, Warmest Greeting from Mercure Bali Legian Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Fani Guest Relation Supervisor

Lisa Friends - 11/05/2019 AccorHotels certified review
« It was nice but would stay elsewhere next time. »

The staff were great and so helpful. The breakfast was ok but not amazing. The rooms are a lot smaller than shown on the website but staff were great and allowed us to change rooms. Bathroom was badly designed the shower door opens in so trying to start shower meant water went everywhere. Rooms are quite dark and some have no access to fresh air. The upstairs pool has no shade at all. Overall it was good but that was due to how great the staff are.

Samantha Families - 11/05/2019 AccorHotels certified review
« Room small to accommodate »

The staff were very polite and friendly. We had our daughter with us and the room was very small to accommodate a king bed and 1 single bed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Samantha Stock, Warmest Greeting from Mercure Bali Legian. Thank you for completing our questionnaires.We appreciate the time you have spent on providing the great feedback. We do apologized for the inconvenience caused regarding the room. Your rewarding comment gives so much supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Fani Guest Relation Supervisor

Ana N. Couples - 10/05/2019 AccorHotels certified review
« Great location , helpfull staff »

i love the hotel interior ! the room was great , helpfull staff !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. N. W S., Warmest Greeting from Mercure Bali Legian Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Fani Guest Relation Supervisor

Anonymous Solo - 09/05/2019 AccorHotels certified review
« Great location, comfortable and friendly »

Great location, would stay again. My only criticism is that the fridge was not cold and the cars that drive through the car port make a loud sound when driving over the grate.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Danielle Fisher, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We do apologized for the inconvenience caused regarding the fridge and also the noise. Your rewarding comment gives so much supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Fani Guest Relation Supervisor

Rowan M. Friends - 09/05/2019 AccorHotels certified review
« Great location, great staff! »

Thoroughly enjoyed my stay there. Staff were always really helpful. Great location and amenities too.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Rowan Peter M., Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Fani Guest Relation Supervisor

Ciska Families - 09/05/2019 AccorHotels certified review

Super hotel!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Francisca Theodora, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Fani Guest Relation Supervisor

Kim Families - 08/05/2019 AccorHotels certified review
« Perfect Location »

Perfect location, room was a little smaller than expected but otherwise comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Kim Leanne Murphy, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Fani Guest Relation Supervisor

Akito Families - 08/05/2019 AccorHotels certified review
« Family vacation »

Great hotel. Great location. Friendly service. We will be back soon.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Akito H., Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Fani Guest Relation Supervisor

Helen Families - 08/05/2019 AccorHotels certified review
« Great rooms breakfast had a great variety and was very enjoyable »

Stay was very good, great service. All staff were friendly and helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Helen Flack, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Fani Guest Relation Supervisor

Chelsea Families - 08/05/2019 AccorHotels certified review
« Amazing night »

I absolutely loved staying at the Mercure Hotel, made my Bali experience so much more amazing! Excellent staff, beautiful room and very yummy food! Overall, an awesome hotel and would recommend it to anyone planning on coming to Bali. Awesome location also.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. a. Chelsea Jury, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Fani Guest Relation Supervisor

Jimbob Solo - 07/05/2019 AccorHotels certified review
« Good value, good location and very clean and safe »

Good value, good location and very clean and safe

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Jamie Ferguson, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Fani Guest Relation Supervisor

Cara S. Solo - 06/05/2019 AccorHotels certified review
« Great service with a smile »

I would like to say all the staff were very friendly warm and welcoming. There were even a few who went out of thier way to learn my name and use it when greeting me at meal times which always makes for a more intimate experience. Well done to the F&B team. Edi and Ayu were both outstanding and very friendly staff members that always took the time to make my day more memorable. The facilities were wonderful from the spa to the 2 very lovely pools. However I did feel that there was 2 very minor adjustments needed to make my stay 100% the towels had a unpleasant smell even when just coming straight from housekeeping. These need to be replaced. Also the shower head in my room was in need of cleaning or replacement. So overall the hotel and staff were wonderful and I would deffinatly return.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Cara S., Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. We thank you for your feedback regarding the towels and shower head. We will use your feedback as our improvement in the future. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Fani Guest Relation Supervisor

Stephen N. Couples - 06/05/2019 AccorHotels certified review
« Great stay highly recommend. »

Warm and welcoming staff. Food and restaurants very good. The room was modern and of a high standard.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Stephen N. John, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Fani Guest Relation Supervisor

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