Hotel - Mercure Bali Legian
Mercure Hotel Mercure Hotel

Mercure Bali Legian

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4.0/5 1,508 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Public indoor parking
    • Bus/coach parking area
    • Valet parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • English
    • French
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PM
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Pool
  • Fitness centre
  • Massage
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 3 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Your meetings and events

Meeting Room 1: Located on the Lobby floor, hosts up to 30 guests. Ideal for small meetings and gatherings.Meeting Room 2: Located on the Lobby floor, hosts up to 30 guests. Ideal for small meetings and gatherings.Meeting Room 3: Located on the Lobby level, equipped with modern technologies, and convenient access to all service areas. Suitable for meetings, banquets, business meeting, family reunion, gatherings or cocktail parties.

Mercure Bali Legian Meeting Room 6 photos
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
MEETING ROOM 1 34 m2 3 m 34 20 24 20 30
MEETING ROOM 2 34 m2 3 m 34 20 24 20 30
MEETING ROOM 3 55 m2 3 m 60 30 36 30 40
    • Videoconferencing
    • Day light
    • WiFi access
    • Syndicate rooms
    • Video equipment
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 321 rooms
  • 321 non-smoking rooms
  • 17 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WiFi in your room
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

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See all our restaurants and bars
4.4/5 AccorHotels Rating Based on 4,284 reviews

Our guest reviews for Mercure Bali Legian

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 1,508 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
AccorHotels certified review
Steven V. Families - 18/06/2018
« Fabulous »

The Mercure Legian Is a fantastic hotel, our stay there was perfect. All the staff there are very friendly & nothing is too much trouble for them.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Steven, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

AccorHotels certified review
Anonymous Families - 18/06/2018
« Very enjoyable »

Very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Bakker, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

AccorHotels certified review
Chris Couples - 18/06/2018

Staff were very friendly and helpful and room was very clean

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Chris, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

AccorHotels certified review
Marilyn Couples - 17/06/2018
« average »

nothing special

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Marilyn, Thank you for taking the time to complete our guest survey for your recent experience while staying in Mercure Bali Legian. It is with sincere regret that we note your dissatisfaction withour service and facilities. Rest assured that we have taken serious note of your comments and we will emphasize on training in these specific areas. We sincerely hope that this experience will not impair your confidence in the Accor hotel network. Meanwhile, if we can be of any assistance, please do not hesitate to contact us. Best Regards, Melisa Guest Experience Manager

AccorHotels certified review
Raylene E. Couples - 16/06/2018
« Safe and comfortable »

Great place to stay and to get to everything. Great shopping on the way to /from bars, restaurants etc. On arrival the fridge did not keep cold very well and my comments were provided back to Expedia (who I had booked thru). Straight away Melisa ( Guest Manager) had arranged for the fridge to be replaced and also a issue with the TV repaired. Great service and the fridge was extra cold for the rest of our stay. We should have done this the first night and approved reception, but just thought the would have all been the same fridges due to the heat/humidity. Beds and pillows were very comfortable. The room was very clean and has a large shower/bathroom. Curtains had complete block out which made easy to sleep in. Breakfast was as expected with multiple choices but if you got down there after 9.00 am the choices were never filled up quick enough and not kept very hot. The grounds were always clean and the guards very friendly. The 2 pools were both clean although sometimes it was hard to get a bed at the 4th floor pool due to limited availability. Used the Spa services for a 2 hr massage and Scrub and was very well priced. We stayed in a room with a veranda that was facing some back blocks, was large enough and had 2 chairs and a table. We do not smoke, but this was just so that we could have somewhere to dry our bathers Would recommend and return again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Raylene, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Thank you for all the feedback that you deliver to us. We really appreciate to bring us all of those attentions. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

AccorHotels certified review
Nola Couples - 16/06/2018
« Very nice hotel lovely staff »

Hotel great although I am still waiting for my deposit to be paid back into my account. I have been home for over a week and still waiting

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Nola, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

AccorHotels certified review
Shaun Couples - 16/06/2018
« Wonderful home away from home »

Had a fantastic holiday the staff at Mercure where super friendly and happy to help with any enquirys

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Shaun, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

AccorHotels certified review
Jenna Friends - 16/06/2018
« Pleasant »

I enjoyed the large selection of breakfast options and especially the guava juice. My room was clean and tidy and I had a view over the pool. Only criticism is it was a queen bed and advertised as king bed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Jenna, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Thank you for your feedback regarding the size of the bed, we will definitely do the check with our Marketing team to ensure that we do advertise the right thing. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

TripAdvisor review
Solo travel - 15/06/2018
« Nice hotel »

Hotel is good and can walk to the lively legian street. Rooftop pool quite small, but nice view. Staff friendly and helpful. Bed already little old, but ok. Breakfast buffet very good, fresh croissants and asian style too.

Our hotel has responded to the review
Our hotel has responded to the review

Dear robertH5744WT, Warmest Greeting from Mercure Bali Legian I am so excited when reading your beautiful review regarding your stay experience in our lovely hotel. It's always rewarding to hear your good experience and it is such an honor for us to have you in our hotel. We are glad to know that you have a great stay with us and that the products, services as well as facilities provided were up to your expectations. Thank you so much for the praise, we are delighted to hear it and this is the greatest reward for the entire team. I will share your compliments with the entire team who will be thrilled to hear them. We are glad that our team member gave you such a good impression and had a good impact in your overall experience. Your kind words will motivate them in displaying this great service focus. Once again thank you for sharing your experience, we look forward to welcome you back on your next visit to Bali. Yours sincerely, Melisa Guest Experience Manager gr@mercurebalilegian.com

AccorHotels certified review
Anonymous Friends - 14/06/2018
« Good but not great »

Staff were lovely, room was clean. Shower water was cold and service in downstairs bar was slow. Hotel in a good position. Welcome drink was not fresh and room smelt like mould.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Simone, Thank you for taking the time to complete our guest survey for your recent experience while staying in Mercure Bali Legian. It is with sincere regret that we note your dissatisfaction withour service and facilities. Rest assured that we have taken serious note of your comments and we will emphasize on training in these specific areas. We sincerely hope that this experience will not impair your confidence in the Accor hotel network. Meanwhile, if we can be of any assistance, please do not hesitate to contact us. Best Regards, Melisa Guest Experience Manager

AccorHotels certified review
Sophie Couples - 12/06/2018
« Beautiful hotel and amazing staff :-) »

Loved our stay at Mercure Legian. Nice room, good location, lovely staff- we will definitely be back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Sophie, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

AccorHotels certified review
Ross C. Couples - 12/06/2018
« Amazing Room & Location »

We stayed in one of the rooms with a plunge pool and it was amazing - rooms were always tidy and room service was easy & quick. Location wise, the hotel is in the perfect spot for both Kuta & Seminyak but it's nestled perfectly were it's peaceful. 10/10, definitely be back

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Ross, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

AccorHotels certified review
Julie P. Couples - 12/06/2018
« Amazing »

Room is amazing staff friendly this was my 2nd time and will be back

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Julie, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

AccorHotels certified review
Megan Couples - 12/06/2018
« Absolutely amazing! »

The staff were extremely helpful! Beautiful and clean rooms and the beds were super comfortable! Very helpful when organising bikes, day tours or other activities Thank you for making our stay amazing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Megan, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

AccorHotels certified review
Charlie Couples - 10/06/2018
« Excellent friendly service »

We had a great time unfortunately the air conditioning was a little noisey in our room and the laundry that was received was disappointing especially for what was charged. I would suggest looking into it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Carmel, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. We do apologize for inconvenience caused by the noise in the room. However, our location is in the busy area and the noise is unavoidable, but, we still have rooms in quiet area. We do hope for future booking, you could mention your preferences to our reservation team. Also, thank you for your feedback regarding the price of our laundry, we will do review for our laundry price. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

AccorHotels certified review
Karen Couples - 10/06/2018
« Our experience was positive and enjoyable. »

The location was good. The staff at the hotel were all very helpful and friendly. Our room was a little disappointing as the balcony overlooked a laneway which at times was noisy and was used by taxi drivers as a toilet area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Karen, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. We do apologize for inconvenienced caused by the view from your room. However, your could request the view before you come to the hotel by reach us through our reservation team (re…). Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

AccorHotels certified review
Eric F. Couples - 10/06/2018
« Professional friendly service »

Great breakfast choices each day Clean well appointed room and friendly helpful staff from F&B to front deck , well spoken in English and secure property

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. f., Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

AccorHotels certified review
Kathryn C. Couples - 09/06/2018
« Very nice stay staff are very friendly and beautiful and clean motel »

We both thoroughly enjoyed yourselves it’s is a beautiful clean motel stay are very friendly we will return

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Kathryn, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Thank you for your feedback about our food in the restaurant, we will definitely share your feedback to our Food and Beverage Manager for future improvement. We do apologize for caused you inconvenience. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

AccorHotels certified review
Sharon J. L. Solo - 05/06/2018
« Comfortable, cosy and possibly the best sleep ever! »

Room was cosy with comfortable bedding and spacious bathroom. The whole stay was made wonderful with the Mercure team being so friendly and helpful. Will definitely recommend this property to my friends! Keep up the great service! Thank you! :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Sharon, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

AccorHotels certified review
Simone A. Couples - 04/06/2018
« Miss Simone A. »

Hotel was neat and tidy staff very friendly bfast awesome

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Simone, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

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