Hotel - ibis Styles Toulouse Gare Centre Matabiau
Ibis Styles Hotel Ibis Styles Hotel

ibis Styles Toulouse Gare Centre Matabiau Hotel

3.5/5 798 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Public outdoor parking
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • TOULOUSE BLAGNAC
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN (Paying)
    • LATE CHECK-OUT (Paying)

Leisure and activities

  • Boat excursions  (Nearby)
  • Bicycles rental  (Nearby)

Catering

  • Breakfast included in the price
  • Snack & beverage machine

Business services

  • 1 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

CARLSON WAGONLIT0.8 km / 0.5 mi

Congress centre

ESPACES VANEL0.2 km / 0.12 mi PARC DES EXPOS5.5 km / 3.42 mi PIERRE BAUDIS1.2 km / 0.75 mi

Your meetings and events

Meeting room for maximum 15 persons. Well equipped with video facilities.

ibis Styles Toulouse Gare Centre Matabiau Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
SALON CAPITOLE 23 m2 4 m 15 12 15 14 0
    • Meeting room
    • WIFI access
    • Video equipment
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.

  • 62 rooms
  • 100% non-smoking hotel
  • 5 family rooms
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Free in-room mineral water
    • Telephone
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Bouquet TV Canal+ and Canalsat
    • High speed transmission line
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings
4.2/5 AccorHotels Rating 2,816 reviews

Our guest reviews for
ibis Styles Toulouse Gare Centre Matabiau

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 798 reviews
Gilles Business - 07/10/2019 AccorHotels review
« excellent »

idem

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gilles D., We very much appreciate your comments regarding your stay at the ibis Styles Toulouse Gare Centre Matabiau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Gordon Couples - 01/10/2019 AccorHotels review
« Overnight Maintenance »

At about 0400 in the morning, someone decided they had to do some repair work outside my room. I thought it would be a short time to hammer a few nails in. Not so, this went on for about half an hour with various other guests shouting to the workmen to stop the work - they just kept going. My French isn't very good so I did nor try to talk to the guys myself. I reported this issuer when I was checking out and the response was "yes, I heard about that"! Customer service is clearly not something that you are concerned with.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GOordon M., Thank you for taking the time to tell us about your experience at the ibis Styles Toulouse Gare Centre Matabiau. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Christine Couples - 26/09/2019 AccorHotels review
« Hotel needs some refurbishment »

The room was comfortable and quiet, but there were various things I noticed that needed some refurbishment- broken curtain fittings, sheets and towels old and tired and THAT LIFT! and staircase.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christine W. We very much appreciate your comments regarding your stay at the ibis Styles Toulouse Gare Centre Matabiau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Ian Couples - 17/09/2019 AccorHotels review
« Great stay from start to finish »

Friendly and helpful service from all the staff Great room which was cool and relaxing in the heat of Toulouse. Only issue was the tiny lift which would cause a few people problems getting in or out otherwise fantastic hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear IAN F., We very much appreciate your comments regarding your stay at the ibis Styles Toulouse Gare Centre Matabiau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Phil J. Couples - 16/09/2019 AccorHotels review
« Across the road from the station »

We had requested a quiet room for our 3-night stay, and that is exactly what we got. The room was on the third floor overlooking an inner courtyard, and we didn’t hear any traffic or other noise from the road (and its roadworks) in front of the hotel. Other guests were quiet too. Staff were helpful and friendly. Our room – we had requested a double – was surprisingly large, as was the shower room. The separate room housing the toilet was a bit small, but that seems to be quite common in France. The bed was comfortable, and the room was clean. The TV guide in the room indicated that there was just one channel in English – CNN – but we couldn’t find it. There was no safe in the room, but there were two adjacent to the reception desk at the hotel entrance, so we used one of those instead. (Two such safes were provided, but only one seemed to be operational). The single lift was claustrophobic, and we used it only once, after checking in – we chose to use the rather wonky stairs encircling the lift thereafter. At the end of each day, we would generally make ourselves a cup of coffee using the kettle, coffee and cups provided in a small lobby area near reception. Although encompassing a relatively small area, the breakfast area seemed to cope well with the comings-and-goings of guests. The choice of food was reasonable. The fresh-orange-juice-squeezing machine frequently clogged up, but there were enough bottles of fresh juice provided so that it didn’t really matter. Food and drinks were regularly topped up. This was a perfectly OK hotel for a short stay. With its proximity to the station, and an easy walk to the centre, we were happy enough with our choice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PHILIP J., Thank you for taking the time to tell us about your experience at the ibis Styles Toulouse Gare Centre Matabiau. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Roger Couples - 15/09/2019 AccorHotels review
« Tired accomodation in need revamp »

Staff friendly. We had prepaid for a 3 night stay and were allocated a room with no window (small pane above door) next to creaky stairway. To access the room we had to descend a rather dangerous step. Room tired, old and in urgent need of renovation. Not at Styles standard. Breakfast room small and bleak. Location excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROGER B., Thank you for taking the time to tell us about your experience at the ibis Styles Toulouse Gare Centre Matabiau. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Couples - 14/09/2019 TripAdvisor review
« Not up to Ibis Styles standard »

Very disappointing. Old building. Rather run down. Our room had no window- just the opening over the door and a steep step from the hall into the room. It did have a separate toilet and shower. Breakfast was fine and tea coffee making facilities

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for the time you spent writting this review. We are sorry that you did not have a great time with us during your stay. Our staff is giving the best to provide our customer the best service quality . Because the configuration is not the same in all of our rooms, we could at this time propose you a room swap. Wishing to see you soon in Toulouse. Regards

Mags Couples - 13/09/2019 AccorHotels review
« Ms »

Room comfortable and clean, breakfast varied although space limited, staff very pleasant and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MAGGIE N., We very much appreciate your comments regarding your stay at the ibis Styles Toulouse Gare Centre Matabiau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Lynda Solo - 13/09/2019 AccorHotels review
« Great location clean functional »

Great

Our hotel has responded to the review
Our hotel has responded to the review

Dear LYNDA T., We very much appreciate your comments regarding your stay at the ibis Styles Toulouse Gare Centre Matabiau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

R. E. Business - 11/09/2019 AccorHotels review
« Perfect »

Relaxing, silent, comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear E. R., We very much appreciate your comments regarding your stay at the ibis Styles Toulouse Gare Centre Matabiau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Patrick Friends - 08/09/2019 AccorHotels review
« Over-rated hotel but nice staff. »

your staff at breakfast room don't clean the table also house keeping make so much noise in the early morning and wake us up

Our hotel has responded to the review
Our hotel has responded to the review

Dear PATRICK L., Thank you for taking the time to tell us about your experience at the ibis Styles Toulouse Gare Centre Matabiau. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Sami B. G. Business - 18/08/2019 AccorHotels review

IT was a good & fast experience with staying in your hotel .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sami Ben g., We very much appreciate your comments regarding your stay at the ibis Styles Toulouse Gare Centre Matabiau. Thank you very much for your compliments, and we hope to see you soon in Toulouse ! Sincerely,

Cindy Solo - 10/08/2019 AccorHotels review
« A pleasant stay »

The staff are very friendly and helpful. The hotel is across the train station. Walking distance to city center. The room is clean. The only downside was wifi not working during my stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cindy W., We very much appreciate your comments regarding your stay at the ibis Styles Toulouse Gare Centre Matabiau. For the wifi, it was a general problem, and we are really sorry for that, but it has been resolved.. We hope to see you very soon in Toulouse

John P. Solo - 09/08/2019 AccorHotels review
« Friendly helpful staff lovely rooom great breakfast »

Relaxed felt at home

Our hotel has responded to the review
Our hotel has responded to the review

Dear John P., We very much appreciate your comments regarding your stay at the ibis Styles Toulouse Gare Centre Matabiau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Englishman A. Solo - 05/08/2019 AccorHotels review
« Not up to the normal Ibis Styles Standard »

Not in the best area of the City. Hotel had a run down feel, especially with the ancient lift. Rooms had poor view, and were overlooked by other rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear client, Thank you for taking the time to tell us about your experience at the ibis Styles Toulouse Gare Centre Matabiau. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. The hotel is not in the best part of the city but it is your point of view, many of our clients really like to stay just in front of the train station and close to the city centre. We are looking forward to welcoming you again at Ibis Styles. Please do not hesitate to contact me during your next visit. Sincerely,

Erkki Couples - 31/07/2019 AccorHotels review
« in the center of city but can't hear the noise of the street in the room, everything needed was in the room except the frigo. »

very friendly stuff

Our hotel has responded to the review
Our hotel has responded to the review

Dear ERKKI O., We very much appreciate your comments regarding your stay at the ibis Styles Toulouse Gare Centre Matabiau. Our hotel is situated close to the city center as you underlined, and there is absolutely no noise in the rooms. Hoping to see you soon in Toulouse !

Rcf Couples - 29/07/2019 AccorHotels review
« Nice overall experience in good location »

Overall experience was ok, however this hotel is below average when compared to other ibis styles units. We have asked for a double bed when booking the room, but instead they put together two single beds which ended up with a big hole between the beds.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RodrigoCoriolano Ferreira, Thank you for taking the time to leave us a comment. We are sorry that your stay didn't match your expectations. Our hotel is built in an old building, but we renovated many places, such as the bathrooms. We are also trying to change the hotel and make it an "Urban Art Garden Hotel". For the bed, this is not normal, and we apology for the inconvenience. We have double beds, you should have asked the reception to change the room. We apology again, and wish you a good day. Best regards

Derek W. Solo - 22/07/2019 AccorHotels review
« Perfect location »

I have stayed here before and wasn't disappointed. Staff friendly and helpful, room was lovely and breakfast was good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DEREK W., We very much appreciate your comments regarding your stay at the ibis Styles Toulouse Gare Centre Matabiau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Ilse B. G. Couples - 19/07/2019 AccorHotels review
« Very kind personale. Clean and komfortable room. »

We liked the stay ævery much. It is just so central placed! But it was much to hot with the plastic cover underneath the sheet in the bed. So we sleped on top og the cover quilt and jused a towel as quilt. Aircondition World have helped. Maybe we upgrade to Acces Hotel next time, in stead of Acces Budget. The breakfast was just splendid and in top.

Kanyarat S. Solo - 15/07/2019 AccorHotels review
« Friendly from staff »

Good with staff service mind with smile and the location is near the train station

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kanyarat S., We very much appreciate your comments regarding your stay at the ibis Styles Toulouse Gare Centre Matabiau. It is always a pleasure to receive positive feedback about the staff and the quality of the service. Indeed, it is one of our priorities. We hope to see you soon, and we can promise you that your next visit will be as pleasant as the previous one. Sincerely,

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