Hotel - Mercure Kooindah Waters Central Coast
Mercure Hotel Mercure Hotel

Mercure Kooindah Waters Central Coast

4.0/5 693 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 10h00

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • WIFI in the communal areas (Paying)
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • Services for children
    • Babysitting on request (Paying)
    • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon (Paying)

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
    • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Services for children
    • Babysitting on request (Paying)
    • Outdoor playground for children
  • Golf  (Nearby)
    • Golf (Nearby)
    • Golf lessons (Nearby)
  • Tennis


  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 6 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Your meetings and events

Guests organising a meeting, conference or event on the Central Coast need look no further than the award-winning Mercure Kooindah Waters Central Coast. With its impressive conference facilities, exceptional accommodation options and outstanding leisureamenities, this excellent Central Coast hotel is the ideal choice for meetings and events of all sizes. Accommodating up to 400 delegates, the hotel features two boardrooms and four event spaces,each one elegantly appointed and fully equipped with a rangeof modern presentation facilities. A variety of day & residential packages, dining options and team building activities are available. Guests can also enjoy the hotel's many recreational facilities, including its pool, tennis courts, spa and golf course.

Mercure Kooindah Waters Central Coast Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BOARDROOM 1 32 m2 3 m 0 0 12 0 0
BOARDROOM 2 32 m2 3 m 0 0 12 0 0
KOOINDAH 1 106 m2 3 m 120 30 30 45 110
KOOINDAH 2 96 m2 3 m 100 27 30 36 90
KOOINDAH 3 106 m2 3 m 120 30 30 45 110
KOOINDAH BALLROOM 309 m2 3 m 340 80 60 120 280
    • Flipchart
    • Audio and video equipment
    • Podium
    • Day light
    • Video equipment
    • Lectern
    • Syndicate rooms
    • Overhead projector
    • Airconditioned meeting room
    • WIFI access

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 84 rooms

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 3,893 reviews

Our guest reviews for
Mercure Kooindah Waters Central Coast

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 693 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Anonymous Business - 16/05/2019 AccorHotels certified review
« Relaxing »

Facilities were very clean. The view was great. The experience was wonderful.

Vir S. Families - 14/05/2019 AccorHotels certified review
« Overall good with small issues »

The phone wasn’t working and maintenance person didn’t turn up on time

Anonymous Couples - 13/05/2019 AccorHotels certified review
« Enjoyable break away »

Very enjoyable staff friendly restaurant food excellent

Martina M. Business - 13/05/2019 AccorHotels certified review
« Large clean rooms »

Nice large clean airy rooms. Check in went smoothly. Bed is comfortable.

Lynne A. Families - 13/05/2019 AccorHotels certified review
« Fabulous »

Large main room; large bathroom; clean; king bed was quite comfortable; great view from balcony; terrific restaurant available all day; very friendly staff. It would have been nice to have some water in the fridge and some more water glasses in the main room....these are just little things. The fridge was bigger than normal too. I would have been quite happy to spend time there and not going anywhere else. Everything was available and it was very relaxing. Will definitely go again.

Carrie Solo - 13/05/2019 AccorHotels certified review
« What a relaxing stay! »

I enjoyed the stay. It was relaxing! Staff were accommodating! One even used sign language to me “Thank you.” It is such a nice thought! The scene outside is fantastic! Minor improvement is required.... 1. Where are the biscuits to accompany a nice hot cup of tea or coffee? 2. The menu in the restaurant was too fancy and limited for my taste. *My mother’s steak and prawns dinner was weird as it consists of three small pieces of steak with little sauce.... *The pizzas were too fancy....why not make popular ones? Ham and pineapple, supreme etc. * adult menu should have ice creams....not just gelato. Ice creams are found in children menu. Thank you staff for allowing me to have my fave ice cream from children menu. * I thought the pasta was fantastic! But not everyone likes hot hot! Like chilli hot! Perhaps have two popular pasta dish and another like yours. 3. The bed was solid as a rock. Lol would be nice it was softer. I guess it was different for everyone. Not for me. There should be a little menu at night for people - e.g. ham cheese toastie etc. if they don’t want to eat big meals in the restaurant. I would come back next time if I need a relaxing weekend. $150 per night was reasonable!

Westley Business - 13/05/2019 AccorHotels certified review

facilities were beautiful. I felt that i was a pain to the waitstaff during our dinner on the first night. I am pescetarian, when the main meals were served, i was given a vegan dish that didn't look very appetising to me so i politely asked if i could have one of the salmon dishes that were being handed out. The waitress serving me said that i couldn't as the function was only catered enough for the numbers provided. I advised that there was over 15 people that had confirmed and not shown up for the dinner and asked if it was possible to have one of their meals, the waitress rolled her eyes and said she will ask if there are any leftovers. She ended up switching my dish for the fish option in the end, i said thank you, she walked away.

Caleb Business - 12/05/2019 AccorHotels certified review
« Poor communication upon check in »

Due to a last minute work decision, I was required to book via telephone. Upon arrival I presented by credit card in addition to my accor silver card. The gentleman at the front counter did not make mention of the accor card and at about 1330 informed me that my room was not yet ready as check in was at 1400. I accepted this and had a drink at the bar to return at about 1420 to be informed that my room was still not ready. Whilst this delay was occurring, I inquired as to the WiFi password in order to conduct some work, with being told it was required to be an accor member. I then presented my card for the second time, at which point it was a total change in demeanor. Whilst I am thankful of the 'extra' service afforded to members, I do not believe it should vary from customer to customer on such as wide spectrum due to accor membership.

Ange Families - 10/05/2019 AccorHotels certified review
« This hotel is beautiful and exceeded my expectations. Michelle on reception was so kind & helpful too! »

I came down from the Gold Coast with my 2 children, and not knowing the area, booked into a hotel at The Entrance. When I arrived it was so dirty - I was devastated! I checked out with no where to go, and then was not really able to find any accommodation that was suitable. I eventually found Mercure Kooindah Waters on line. It was a 20 minute drive from where we were. I called Michelle on reception at 7:00pm at night and explained what had happened. She was amazing! She booked us in to a beautiful room, and made me feel so welcome after our bad experience. The hotel is absolutely stunning and well worth me driving that little bit of time. It was luxurious and clean. The view was devine. We looked out over the golf course. Was a gorgeous view to wake up to (compared to the carpark we were going to look out to at the other place). Thank you so much. We will be back next year when we come down again!

K. Couples - 10/05/2019 AccorHotels certified review

Very professional and considerate staff who are consistently pleasant and helpful.

Raj Business - 09/05/2019 AccorHotels certified review

It was wonderful

Patrick S. Business - 08/05/2019 AccorHotels certified review
« Kooindah Waters Stay »

Rooms clean, facilities overall good. Meals were pretty top notch. Breakfast was pretty good in terms of selection. Gym was ok. Tennis courts and Golf Course looks like they are pretty well maintained.

Rajiv Business - 08/05/2019 AccorHotels certified review
« Enjoyed my stay »

Great location, comfortable room with natural light and great view of the golf course. The resort was clean and well furnished.

Anonymous Business - 08/05/2019 AccorHotels certified review
« Very content »

Room was lovely. Staff very friendly. Catering was good.

Anonymous Business - 08/05/2019 AccorHotels certified review

Good stay however a bit disappointed that guests have to pay for wi-fi connection. Most accomodation provide wifi as standard facilities today.

Michael R. Business - 08/05/2019 AccorHotels certified review
« Great place to stay but food experience average »

The hotel and surrounds was a very nice place to stay and would come back in a heartbeat. Food served at the hotel I would describe as average. But I am also aware that the conference organisers may have picked the food and it was out of your hands.

Anonymous Business - 08/05/2019 AccorHotels certified review
« Fabulous »

Room - excellent; Bar Service - excellent; Meals - very very good; Wait staff - excellant

Iain M. Business - 08/05/2019 AccorHotels certified review
« A beautiful resort in a great location »

Excellent facilities and extremely friendly and obliging staff/

Mark S. Families - 07/05/2019 AccorHotels certified review
« The property was lovely & modern & clean & very comfortable bed. »

We were down for my fathers funeral & all of the staff were very charitable.

Jane H. Solo - 07/05/2019 AccorHotels certified review
« Comfortable, spacious rooms, great staff »

Check in was easy, room was comfy and spacious and I found the staff most helpful. Food in the bar area was really nice too. Only issue I had was with the length of time it took for me to get hot water in the bathroom, both shower and vanity.

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