Hotel - Mercure Danang French Village Bana Hills
Mercure Hotel Mercure Hotel

Mercure Danang French Village Bana Hills

4.0/5 579 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 10h30

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Services for children
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • DA NANG
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • Cable Car
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage
    • Sauna
  • Services for children
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years

Catering

  • Breakfast
  • 5 restaurant(s)
  • 6 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00-23:59
    • Opening hours : Week-end 0:00-23:59

Business services

  • 7 meeting room(s)
  • Conventions hotel
  • Business center with support staff
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Hotel location

Your meetings and events

With the backdrop of medieval French architecture in the mountain peaks of Danang, Mercure Bana Hills French Village is one of the most unique meeting destinations your group or business will ever find.The hotel offers an ideal setting for any function from 4 to 1000 guests. Whether it is team building in the gardens, a dinner in the fantasy park or a meeting in one of our function rooms, we are happy to cater to all your needs.

Mercure Danang French Village Bana Hills Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
FRENCH VILLAGE 4 24 m2 3 m 15 0 10 10 10
SALES OFFICE 1 48 m2 3 m 50 15 14 40 40
SALES OFFICE 2 48 m2 3 m 20 12 10 30 30
FRENCH VILLAGE 1 72 m2 3 m 80 24 30 50 50
FRENCH VILLAGE 2 94 m2 3 m 100 28 36 60 60
FRENCH VILLAGE 3 94 m2 3 m 90 24 30 50 60
GRAND BALLROOM 646 m2 3 m 500 75 50 230 350
    • WIFI access
    • Syndicate rooms

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 464 rooms

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars
4.1/5 AccorHotels Rating 2,315 reviews

Our guest reviews for
Mercure Danang French Village Bana Hills

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 579 reviews
Evelyn Families - 14/07/2019 AccorHotels certified review
« Over night stay so as to enjoy more time at Bana Hills resort. »

Friendly staff. Comfortable beds, room facilities adequate. Evening dinner and breakfast buffets were very good. Quiet at night. Convenient luggage storage both before and after check in and check out. Nice indoor heated swimming pools. Overall a pleasant stay.

Phuong A. Families - 08/07/2019 AccorHotels certified review
« Good »

Services are good but room is quite small (as charged price) and food for breakfast is quite poor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Phuong A. D., We very much appreciate your comments regarding your stay at the Mercure Danang French Village Bana Hills. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are continually trying to improve the variety and quality of food that we offer. We are still in the continuous process of modification and new menus will be implemented very soon. Thank you for staying at the Mercure Hotel Bana Hills French Village and we hope that you will consider us for your next trip! Best regards, Guest Experience Manager

Chris L. Friends - 07/07/2019 AccorHotels certified review
« Amazing Hotel »

The hotel staffs are very friendly. The room was perfect.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chris L., We very much appreciate your comments regarding your stay at the Mercure Danang French Village Bana Hills. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards Guest Experience Manager

Family - 07/07/2019 TripAdvisor review
« Lovely place to stay »

I booked this hotel for may nephews, they love this place so much. They can walk around in the early morning and enjoy all without to many tourist people. I also introduce your hotel to my friends. I will back here this August for family trip.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PhuongLe-183, Warmest greetings to Mercure Danang French Village Bana Hills! Thank you for sharing your feedback regarding your stay. We are glad that you enjoy your stay with us and I’m excited to have you come back and enjoy your stay with us. Best regards, Guest Experience Manager

Tom N. Couples - 05/07/2019 AccorHotels certified review
« Bad Customer Service »

It's was our anniversary as well first time visited Banahills. With the five star hotel worldwide brand, I found that the customer service at the hotel a bit weird with " No" at all time. My partner got sick on the night and requested for some boiled egg as he could not eat anything from the menu, then the waiter immediately said that "No" without offer an alternative. I am working in hospitality as well as I understand and the scope to satisfy the customer. I believe that your staff should be trained about etiquette and sequence of service as well how to handle this such situation. We ate at one of your restaurant and was treated by unwelcoming and ignoring. The waitress make a fire to our hotpot but unfortunately was not, the match dropped to my partner but she did not say anything to apologies. No face emotions and well trained again. I expected there was someone (duty manager) to follow up our satisfactory next morning but unfortunately none of the management, so disappointing. We asked for late check out 1 hour but again your staff said "NO" without offer an alternative. Banahills is such a beautiful place for tourist to visit. Especially on my special occasion, if the hotel focus on customer service treat, I think it will be bringing the name 5 stars itself.

Puchong Families - 05/07/2019 AccorHotels certified review
« airconditione in room »

not cold.

Family - 04/07/2019 TripAdvisor review
« One night stay would have been enough. »

Priority check in never happened Check in was chaotic Room was old and tired Crowds of tourists outside our room from 06:20 each morning waiting for breakfast to start. Breakfast in Cote D Azur was awful. When we complained the F & B Director and Exec Chef Emily changed us to the other restaurant Le Cirque the next day and its was much nicer, many thanks During the day was packed with Chinese tour groups and really spoils the whole thing. Night and early morning is the only time to enjoy the place. Scenery was awesome. Cable car ride was great.

Family - 03/07/2019 TripAdvisor review
« Overnight stay has top benefits »

We stayed at Mercure Ba Na Hills for one night when we visited in March 2019. One major benefit is that you get to see the French Village at its best with no crowds. We managed to take all our photos with no annoying tourists walking in front of the camera or taking 50 different poses before moving. Our village photos are free of all people other than those we chose to add in. Highly recommended

Our hotel has responded to the review
Our hotel has responded to the review

Dear EdHenry19, Warmest greetings to Mercure Danang French Village Bana Hills! Thank you so much for your amazing review! I’m happy to hear that you have found us and are never let us go .I’m excited to have you come back and enjoy your stay with us. Best regards Guest Experience Manager

L. N. H. Families - 02/07/2019 AccorHotels certified review
« Room »

Comfortable and beautiful

Tuyen Families - 02/07/2019 AccorHotels certified review
« Good »

good

Ms H. Families - 01/07/2019 AccorHotels certified review
« nice holiday at mercure BANA HOTEL »

HOTEL CLEAN, NICE AND STAFF GOOD BEHAVE

N. D. Q. Families - 01/07/2019 AccorHotels certified review
« good family trip »

comfortable, good weather and friendly hotel

Dzung N. Families - 30/06/2019 AccorHotels certified review
« Very satisfied »

My family was stay for 2 nights at Hotel de Paris and we were very well received from the meeting point at cable car station up until departure. Ms My and other Mercure’s staff were very helpful with nice guidances and helped us to plan our holidays. This was not our first time coming to Bana Hill but this place has changed a lot since then with many new things to offer. Our kids enjoyed many games, especially the 2 circuits of sliding cars. Thanks My and Mercure hotel for a pleasant holidays.

Nina Friends - 26/06/2019 AccorHotels certified review
« Great stay »

The place was incredible but seem limited number of staff especially bellman. Room was nice with theme decoration. Reasonable price.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chutimart Nina Y., We very much appreciate your comments regarding your stay at the Mercure Danang French Village Bana Hills. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards Guest Experience Manager

Mai V. Friends - 26/06/2019 AccorHotels certified review

Satisfied

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mai V. P., We very much appreciate your comments regarding your stay at the Mercure Danang French Village Bana Hills. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards Guest Experience Manager

Nguyen X. T. Families - 23/06/2019 AccorHotels certified review
« We are happy here »

Hotel is very well. Food is not perfect, expecially in the evening. We have not much choice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Xuan T., We very much appreciate your comments regarding your stay at the Mercure Danang French Village Bana Hills. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards Guest Experience Manager

Couples - 23/06/2019 TripAdvisor review
« Awesome place to have a break!!! »

Great place & location to have a break & see the golden hand without all the tourists there during the day. This place packs out every afternoon so an ideal time to hit the pool. Purchasing food is not the cheapest of options but lots of variety. yes i would go back. You really need to have 2 nights here to get the best from the stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear kimbE8915NT, Warmest greetings to Mercure Danang French Village Bana Hills! Thank you for the kind words! We’re so happy your visit at Bana Hills went so smoothly. Would you mind sharing with your friends who are due for a check-up, too? We’d love to continue providing great service to awesome traveler like you. I’m excited to have you come back and enjoy your stay with us. Best regards

T.​ N. Friends - 22/06/2019 AccorHotels certified review
« The​ Best​ hotel​ »

The​ staff​ very​ good​ service​ and​ good​ take​ care.​ Thank​ also​ for​ supported me​ on​ stayed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Netipong T., We very much appreciate your comments regarding your stay at the Mercure Danang French Village Bana Hills. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards Guest Experience Manager

Wynema69 Families - 22/06/2019 AccorHotels certified review
« Great experience »

Stayed 2 nights at Mercure Ba Na Hills. Lots of activities including visiting the Golden Bridge. Staff was great. Room was good but needs updating...paint & decor. Bathroom was great and beds comfortable. My only complaint is the food was bland. Good selection of food but everything we had was bland and unflavored.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Casey P., We very much appreciate your comments regarding your stay at the Mercure Danang French Village Bana Hills. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Regards Guest Experience Manager

Friends getaway - 21/06/2019 TripAdvisor review
« Big room but found problem »

The door unlock and wait for them to fixed and changed it for 1 hr that made me waste time because I have to wait for finished. Even it’s accident but should be solve better. But overall is okay. Nice staff and excellent service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thety01, Warmest greetings to Mercure Danang French Village Bana Hills! Thank you for sharing your feedback regarding your stay and glad that you enjoyed and share this with other travelers so they will have better prepare for their trip. We appreciate your comments about the key does not work well so we can improve and serve you better next time. Our hotel will grow more and more in the future, in order to serve well. We hope that you will come back to the hotel in the future. Best regards Guest Experience Manager

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