Hotel - Pullman Jakarta Indonesia Thamrin CBD
Pullman Hotel Pullman Hotel

Pullman Jakarta Indonesia Thamrin CBD Hotel

4.5/5 2,941 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • Complimentary Internet Access (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private indoor parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air conditionningwith individual remote
    • Air Conditioning
  • SOEKARNO HATTA
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • French
    • Italian
    • Japanese
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 4PM
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Sauna
  • Babysitting on request

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 19 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Exhibition and convention centre

JAKARTA CONCENTION4.5 km / 2.8 mi PEKAN RAYA JAKARTA15 km / 9.32 mi

Exhibition centre

PEKAN RAYA JAKARTA15 km / 9.32 mi

Your meetings and events

This state of the art ballroom will host your every event to perfection. With a capacity of up to 800 people all the while customizable to your event and equipped with the latest technology, Pullman Jakarta Indonesia can tailor to your needsElegant and modern function room, adjacent to the Grand on Thamrin Ballroom, Menteng room will be an ideal board meeting venue or pre function roomAny questions? Ask our in-house Event Manager or, for tech questions, our IT Solutions Manager. Seminar packages are available, and Wi-Fi is free throughout the hotel.

Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
TAMA 34 m2 2 m 18 12 0 12 10
STUDIO 3 41 m2 2 m 30 12 0 18 18
STUDIO 4 41 m2 2 m 30 12 0 18 18
STUDIO 5 41 m2 2 m 30 12 0 18 18
STUDIO 6 41 m2 2 m 30 12 0 18 18
STUDIO 1 43 m2 2 m 30 12 0 18 18
STUDIO 2 43 m2 2 m 30 12 0 18 18
CAPITAL BOARDROOM 62 m2 2 m 0 30 18 0 0
RAKA 66 m2 3 m 50 25 0 20 30
WIRA 67 m2 2 m 50 25 0 20 30
JAWARA 77 m2 2 m 50 0 0 24 40
AZURE 94 m2 2 m 50 24 0 60 18
HESA 109 m2 2 m 80 30 0 30 40
VERANDA 110 m2 0 m 0 0 0 0 60
MENTENG ROOM 113 m2 3 m 60 30 0 45 50
STELLAR 131 m2 2 m 75 30 0 50 40
AURUM 134 m2 2 m 100 48 0 70 60
THE GALLERY 154 m2 3 m 140 60 0 80 80
GRAND ON THAMRIN 648 m2 3 m 700 0 0 320 300
    • Flipchart
    • Soundproof areasfor greater confort
    • Screen
    • An extensive array of audio,video and projection equipment
    • Lectern
    • Podium
    • WIFI access
    • Airconditioned meeting room
    • Video equipment
    • Projection screen
    • Overhead projector
    • Wedding ceremony
    • Wedding co-ordinator
    • Catering available
    • Certified Conference Hotel

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 427 rooms

Our restaurants and bars

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See all our bars
See all our restaurants and bars
4.4/5 AccorHotels Rating 8,043 reviews

Our guest reviews for
Pullman Jakarta Indonesia Thamrin CBD

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 2,941 reviews
Rini S. Families - 08/06/2019 AccorHotels certified review
« Good »

Location: Strategic. Close to mall and public transportation. Check-in: I was ordering the room using Accor Plus apps. I'm a silver member. During my check in I was informed that my AccorPlus benefits and complimentaries are not eligible in this hotel. I know it is not your concern, but if you can advise Accor, please ask them to update their application. It made their member upset due to lack of information in the first place. Room: the space was as I imagined. Clean & neat. Air cond worked good.. Bathroom: clean, but a bit struggling when I'd like to use warm water. I have to adjust the water for at least 2minutes. Some amenities (such as haircomb, and shaver kits) has to be asked first. Mini bar: happy you provide coffee machine. But unfortunately the mini fridge temperature is not cold enough. Already ask the room service, they said it's temp is standard. Maintenance & services: good, they work so fast. But we're very dissapointed when we wee in the room, the officer only ring the bell once and knock once just a few seconds after, they're brag our door. Luckily we doble lock the door. It happened twice on our first day. By the fridge maintenance officer & by the room service who brings complimentart set for us. We were totally uncomfortable with this. Concierge: Good. Food: has not tried it. But their chocolate drink is good.

Elli Families - 08/06/2019 AccorHotels certified review
« Close to the mall and city centre »

Every years during holiday moment my kids always choose Pullman,they love the breakfast,was good food and various & staff so friendly and helpful,room very clean and I like the fragrance on the corridor feel so relax

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Elli, Thank you very much for taking the time to share your review with us. It is a real honor to know that we are your preferred hotel choice when enjoying your holiday with family. We are also very proud to read that you appreciated the attentiveness service offered by our young passionate team and your breakfast experience also lived up to your expectation. At the same time, we are delighted to know that you specifically liked the corridor scent, which is intended for our guests to enjoy their relaxing atmosphere. Furthermore, we would appreciate if you could share your 5* experience with a wider audience on our Tripadvisor page (www.tripadvisor.com/UserReviewEdit-g294229-d481832-Pullman_Jakarta_Indonesia-Jakarta_Java.html Again, thank you and we look forward to welcoming you back at your next opportunity. Best regards, Bening Setara Bulan Quality & Attitude Manager

Anonymous Solo - 06/06/2019 AccorHotels certified review
« Stay with a lot of surprises »

It’s such a rarity that I rated everything 10 out of 10

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. T., Thank you for taking the time to share your review of your recent stay with us. We are particularly proud to learn that our hotel with its high quality of product and services lived up to your high expectation. We look forward to welcoming you back real soon! Best regards, Bening Setara Bulan Quality & Attitude Manager

Ceandy R. Solo - 04/06/2019 AccorHotels certified review
« Excellent stay as always! »

Top Notch Service and High Class Hospitality Hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Ceandy R., Thank you very much for sharing your review with us. We are pleased to know that our young passionate team, served you with their top notch service and ensured you had an excellent experience at our hotel. Thank you once again and we look forward to welcoming you back real soon! Best regards, Bening Setara Bulan Quality & Attitude Manager

Yoana M. B. Friends - 01/06/2019 AccorHotels certified review
« Good »

Good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Yoana M., Thank you very much for taking your valuable time to share your feedback with us. We are delighted to learn that your stay experience at Pullman Jakarta Indonesia lived up to your high expectations. Once again thank you and we look forward to welcoming you again real soon. Best regards, Bening Setara Bulan Quality & Attitude Manager

Diana L. Business - 30/05/2019 AccorHotels certified review
« Very comfortable »

Good service and comfortable accommodation. It's also convenient as MRT and Malls just a short walk away. Good business hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Diana L., Thank you very much for sharing your review with us. We are particularly proud to learn that our hotel with its high quality of product and services made your stay with us very comfortable. At the same time, we are very happy to hear that you loved the hotel’s perfect location nearby the city’s main shopping and MRT station. We wish to welcome you back again in the not too distant future. Best regards, Bening Setara Bulan Quality & Attitude Manager

David N. Business - 29/05/2019 AccorHotels certified review
« Excellent service. »

Great team - home away from home.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. David N., Thank you for taking the time to tell us about your experiences at the Pullman Jakarta Indonesia. We are very proud to learn that our young passionate team successfully created a memorable stay for you and look forward to be your “home away from home” again very soon! Best regards, Bening Setara Bulan Quality & Attitude Manager

Krisna P. Solo - 27/05/2019 AccorHotels certified review
« Best Services and Experiences »

I've stayed only for 1 night in Pullman Jakarta to celebrate my birthday. I didn't ask for them to prepare a birthday surprise or anything else. I booked the Executive Suite to just enjoy my me-time and have a quiet and peaceful day. The entire room services and spa were splendid. Good food and perfect services. And the extra birthday surprise by Maulana and Isti team who came to my room with a sweet birthday cake. It means Pullman team really paid attention to the guest details and figured it out why I booked the Executive Suite for 1 night only on the weekday for leisure. And they managed to figure it out. Thank you for the pleasant stay! Will definitely come back again!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Krisna P., Thank you for choosing our hotel as the place to celebrate your special day. It is always great to know that our valued guests appreciate the extra step our team go to ensure the best staying experience possible, especially Maulana and Isti who made your birthday even unforgettable. Your kind comments on the hotel facilities, including the quality of food offer is very much appreciated. Once again, happy belated birthday and we look forward to the pleasure of welcoming you back soon. Best regards, Bening Setara Bulan Quality & Attitude Manager

Adib K. Business - 26/05/2019 AccorHotels certified review
« Comfortable hotel ,but lots of improvement needed »

This maybe the only Accor in South East Asia and North Asia that I don't feel special at all . This hotel is all about rules and regulations. They don't like to adjust it for Platinum guests

Business - 24/05/2019 TripAdvisor review
« As Usual Very good service from Pullman Team »

April and Pingkan from the Business Lounge have been delivering Outstanding Service ;-) Pullman Team upgraded my room to one of their Suite which have been highly Appreciated obviously. Nice Hotel, with convenient Location and very good Gym.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yannick U It is our great pleasure to invite you to experience the complimentary room upgrade to our Suite room, moreover when we heard that it lived up to your high expectations. We are also very happy to know that you appreciated the outstanding services extended by April and Pingkan from Executive Lounge team who are excited to welcome you back here at Pullman Jakarta Indonesia. Thank you for sharing your 5 star experience with us and we are all looking forward to your next visit. Best regards, Bening Setara Bulan Quality & Attitude Manager

Joseph Business - 23/05/2019 AccorHotels certified review

Feel welcome throughout my stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Joseph, Thank you for taking the time to share your review of your recent stay with us. We are beyond happy to read your kind comments about your overall stay in our hotel and we look forward to welcoming you back real soon! Best regards, Bening Setara Bulan Quality & Attitude Manager

Safa K. Couples - 23/05/2019 AccorHotels certified review
« mr »

it was a memorable experience and enjoyable stay love the food and beverage during breakfast, my wife enjoy it so much, thank you pullman for the hospitality

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Safa k., We very much appreciate your comments regarding your one night stay at the Pullman Jakarta Indonesia, more importantly our legendary breakfast at Sana Sini Restaurant. At the same time, we would appreciate if you could share your 5* experience with a wider audience on our Tripadvisor page (www.tripadvisor.com/UserReviewEdit-g294229-d481832-Pullman_Jakarta_Indonesia-Jakarta_Java.html). Thank you once again and we are looking forward to welcome you back to Pullman Jakarta Indonesia. Best regards, Bening Setara Bulan Quality & Attitude Manager

Anonymous Business - 23/05/2019 AccorHotels certified review
« nice short ramadhan stay »

i was assisted and served very well, thank you for the consistent hospitality, iftar at ex-lounge, the back room dinner. one thing to improve; you shoulve prepare a sahur buffet, even for a limited stall, really meant to me, comparing if you provide a la carte package delivery (to room), which unfortunately eliminate the benefit of platinum member free breakfast because of ramadhan

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you very much for taking the time to share your review with us. We are glad to learn that you were very impressed with the consistent service extended by our young passionate team. At the same time, we thank you very much for your constructive feedback on the sahur. Thank you very much once again for sharing your experiences with all of us, we hope that we will have the opportunity to welcome you back in the near future. Best regards, Bening Setara Bulan Quality & Attitude Manager

Dicky S. Couples - 20/05/2019 AccorHotels certified review
« Great Experience »

Just wow and feels like home. I like pullman thamrin.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Dicky S., Thank you for sharing your review of your recent stay at Pullman Jakarta Indonesia. We are extremely proud to read that we made you feel at home and that everything was up to your satisfaction. Thank you once again and we look forward to welcoming you back in near future. Best regards, Bening Setara Bulan Quality & Attitude Manager

Olivier Business - 15/05/2019 AccorHotels certified review
« always a pleasure to stay »

love the location specialy now with new layout of the street .. love the breakfast .... rooms are good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Olivier, Thank you very much for returning to our hotel and for taking the time to let us know that you had an overall memorable stay at Pullman Jakarta Indonesia with its flawless room and amazing breakfast. It is also nice to know you found our location easily accessible. We thank you again for taking the time for sharing your review with us and and see you again soon. Best regards, Bening Setara Bulan Quality & Attitude Manager

Shalome A. A. Business - 15/05/2019 AccorHotels certified review
« Close to be perfect »

I'm happy with my stay at the Pullman Jakarta, the only negative point is the drain of water in the shower, it wasn't very efficient.

Our hotel has responded to the review
Our hotel has responded to the review

Dear A. Sebastien W., Thank you very much for taking the time to share your review with us. We are delighted to learn that you were happy with our hotel. Thank you also for your valuable feedback on the drain water. Please rest assured that your feedback have been shared with our respective team for improvement and the necessary actions were taken immediately. Thank you once again for sharing your feedback with us and we look forward to welcoming you back to Pullman Jakarta Indonesia. Until next time! Best regards, Bening Setara Bulan Quality & Attitude Manager

Katharina Families - 14/05/2019 AccorHotels certified review

Another great stay as always

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Katharina, Thank you very much for taking the time to share your review with us. It is really wonderful to read that your stay at Pullman Jakarta Indonesia is always up to your satisfaction. Thank you once again and see you soon! Best regards, Bening Setara Bulan Quality & Attitude Manager

Hh Solo - 14/05/2019 AccorHotels certified review

Great hotel, service and breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. HH, Thank you very much for taking the time to let us know that you enjoyed your overall stay with us and in particular the level of service offered and our legendary breakfast. We look forward to welcoming you again soon. Best regards, Bening Setara Bulan Quality & Attitude Manager

Henry Business - 12/05/2019 AccorHotels certified review
« Everything is good but shower »

The quality of shower is bad and even came out the yellow water, which is disgusting.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Henry, Thank you very much for taking the time to share your review with us. Please accept our apologies for the inconveniences related to the quality of water in your room. Following your feedback, an immediate investigation was carried out and you can rest assured that it has been rectified. On a more positive note, we are delighted to learn that you enjoyed the rest of stay with us. Thank you once again, we look forward to welcoming you back again during your next trip to Jakarta. Best regards, Bening Setara Bulan Quality & Attitude Manager

Vincentius A. Business - 11/05/2019 AccorHotels certified review

It was pleasant, even though i could not speak bahasa indonesia properly. The checkin staff during my stay (god forgive i forgot her name) was an amazing asset to Pullman hotel. She fluently converse with me in BOTH english and Chinese simplified mandarin. Which puts me at ease greatly. I hope management can track whom i converse with during my checkin and give her a well earned pat on the back!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Vincentius A., It was a real pleasure reading your encouraging review of your recent stay at Pullman Jakarta Indonesia. We are very happy to learn that you specially enjoyed the service you received from one of our young passionate team, Yesi. She is indeed a great asset to our organisation and we are truly honored to work with such professional team members. Thank you once again, and we certainly look forward to your return visit, as we look forward to impressing you again! Best regards, Bening Setara Bulan Quality & Attitude Manager

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