Hotel - Mercure Gold Hotel Al Mina Road Dubai
Mercure Hotel Mercure Hotel

Mercure Gold Hotel Al Mina Road Dubai

4.0/5 1,283 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • French
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PM
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Outdoor heated pool
  • Fitness centre
  • Massage

Catering

  • Breakfast
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 1 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

BAQER MOHEBI EST.1 km / 0.62 mi BRUNNEL ENERGY1.5 km / 0.93 mi DUBAI DRY DOCKS0.5 km / 0.31 mi GALAXY SHIPPING2.5 km / 1.55 mi INCHCAPE SHIPPING2.5 km / 1.55 mi KANOO SHIPPING1 km / 0.62 mi SCOTT WILSON KILPATRICK0.5 km / 0.31 mi
BAR CODE GULF0.1 km / 0.06 mi BUREAU VERITAS0.5 km / 0.31 mi ENGINEERING ASSOCIATES0.1 km / 0.06 mi GULF ENERGY MARITIME4 km / 2.49 mi JAN DE NUL DREDGING4 km / 2.49 mi LOGICOM M.E.1.5 km / 0.93 mi WARTSILA4 km / 2.49 mi

Exhibition and convention centre

CONVENTION CENTRE2 km / 1.24 mi

Your meetings and events

2 individual boardrooms accommodating 15 persons, combinable to one large area of 68m Sq. Equipped with overhead mounted LCD projectors to offer an ideal venue for conference, meetings and trainings. Located on the ground floor beside the business centre.

Mercure Gold Hotel Al Mina Road Dubai Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
AL MINA GOLD ROOM 68 m2 2 m 50 30 30 30 40
    • Screen
    • Flipchart
    • Audio and video equipment
    • Lectern
    • Podium
    • Day light
    • WIFI access
    • Video equipment
    • Airconditioned meeting room
    • Overhead projector

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 184 rooms

Our restaurants and bars

See all our restaurants
See all our restaurants and bars
4.2/5 AccorHotels Rating 2,331 reviews

Our guest reviews for
Mercure Gold Hotel Al Mina Road Dubai

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,283 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Gilbert J. P. Families - 12/07/2019 AccorHotels certified review
« NICE, CLEAN AND COMFORTABLE »

IT WAS GOOD AND SATISFYING. DRINKING WATER SUPPLY MUST BE FREE AND AS MUCH AS REQUIRED. WE WERE INITIALLY TOLD THERE IS A LIMIT BUT WHEN WE ASKED FOR LITTLE MORE IT WAS SUPPLIED WITHOUT CHARGE.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Gilbert John P., We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Fourment General Manager

F. B. A. Solo - 10/07/2019 AccorHotels certified review
« The hotel stay & hospitality is great »

I was a great stay & looking forward to stay more in future time

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Binazhari F., We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Fourment General Manager

Usman A. Families - 09/07/2019 AccorHotels certified review
« An amazing hotel in a great location! »

All staff were friendly and great with my daughter. The room was clean and had everything we needed. The lobby and pool were great and the valet parking was absolutely amazing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Usman A., We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Fourment General Manager

A. Business - 06/07/2019 AccorHotels certified review
« Excellent service with the beautiful smile from Receptionist »

Staying in a very quite place except did not like the room as it was connected to other room which shows no privacy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Abubakar Mohamed A., We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Fourment General Manager

Thanos Business - 03/07/2019 AccorHotels certified review
« There is room for improvement, especially having spent significant time in the same hotel 2yrs ago. »

I was welcomed by the hotel staff as warm as returning back home. The majority of them recognized me since the last stay in H1 of 2017. My expectations initially were as high as last time, however they were not met on my recent stay. To summarize: My laundry bag went missing for 2days which was supposed to be returned the same evening. There were no new laundry bags in the room after that incident and I had to inform the reception twice before getting some. To my surprise, there wasnt any international buffet for dinner as it used to be back in 2017.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Athanasios G., Thank you for taking the time to tell us about your experience at the Mercure Gold Hotel Al Mina Road Dubai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chris Fourment General Manager

Tarique I. K. Business - 01/07/2019 AccorHotels certified review
« Comfortable Stay »

Fairly comfortable stay overall. Breakfast, room service, and housekeeping was satisfactory. Front desk staff were friendly and helpful. But the WiFi was very spotty. Kept getting disconnected on my phone.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Tarique Islam K., Thank you for taking the time to tell us about your experience at the Mercure Gold Hotel Al Mina Road Dubai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chris Fourment General Manager

Anonymous Families - 30/06/2019 AccorHotels certified review

A very excellent hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Mercedes Protasio Q., We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Fourment General Manager

Sidd Couples - 30/06/2019 AccorHotels certified review

Experience was extremely pleasant and I specially appreciate the kind gesture displayed during our honeymoon travel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Siddhartha S., We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Fourment General Manager

Usmangani D. Solo - 29/06/2019 AccorHotels certified review
« Good hotel »

Wen we arrived Wormley welcome . Very friendly staff.good service and very clean room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Usmangani Abdulmajid d., We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Fourment General Manager

Anton Solo - 28/06/2019 AccorHotels certified review
« Comfortable and pleasant »

I have trouble with the heat so it’s like an oasis in the desert. The staff are friendly and helpful and the rooms clean, spacious and comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Anton R., We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Fourment General Manager

Zana P. Solo - 28/06/2019 AccorHotels certified review
« Great customer service. »

Selam Alejkum I’m Zana P. from San Diego California and I would like to share my warm opinion about a wonderful customer service I received from all the front desk ladies and gentlemen’s. Also the restaurant provides daily excellent food and great customer service. I’m so happy to be there for a week. I absolutely enjoyed it. Also the room was always clean I’m really happy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Zana P., We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Fourment General Manager

Aakash M. Couples - 27/06/2019 AccorHotels certified review
« amazing »

amazing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Aakash Bharat m., We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Fourment General Manager

William Friends - 27/06/2019 AccorHotels certified review
« Great Hotel »

Good customer service at the reception. Great breakfast and amazing staff all round. The room cleaners were very polite and helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. William Nyarko A., We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Fourment General Manager

Ray L. Friends - 23/06/2019 AccorHotels certified review
« Excellent »

Staff we dealt with (except for one) were very helpful, happy and genuine. They all went out of their way to assist us which made our stay very enjoyable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Raymond Peter L., We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Fourment General Manager

Anonymous Friends - 17/06/2019 AccorHotels certified review
« Great time there! »

My friend and had a lovely time at the hotel. The food was wonderful and service amazing. We had a quiet room and the shuttle service was a plus! Thank you! I will be back!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Katia Garcia R., We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Fourment General Manager

Steve C. Business - 16/06/2019 AccorHotels certified review
« Good service and clean rooms. »

My room was kept clean so I commend house keeping. The only down side was on one day when my coffee and creamer were not replaced. I needed to do a lot of printing on one day, nearly 1000 copies, and the reception staff were very helpful. I used the Liquid Lounge most evenings and again the staff were friendly and attentive. Breakfast was good as were the staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Steven Andrew C., We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Fourment General Manager

Anonymous Solo - 14/06/2019 AccorHotels certified review
« Excellent »

I am very happy to stay in hotel the staff very friendly and helpful really thank you also a person name goldme she really helpful and care about costumer .thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Ahmed Abdullah A., We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Fourment General Manager

David W. Couples - 12/06/2019 AccorHotels certified review
« Mercure Gold Hotel Dubai »

What a great place this is to stay in Dubai. The staff from the GM Chris down are well trained, friendly and very attentive to your needs. Our room was delightful quiet and very clean. The pool upstairs was a great retreat and very well kept. The hotel runs a courtesy bus down to the Dubai Mall each day and boy is it big. There is so much to do at the Mall that you cant possibly fit it into on day. The restaurant was great and well priced. All in all a great hotel for a stopover in Dubai We will be back

Our hotel has responded to the review
Our hotel has responded to the review

Dear David Ian W., We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Fourment General Manager

Volodymyr Business - 12/06/2019 AccorHotels certified review
« I am satisfied with a service »

I have good impression of your service and food

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Volodymyr S., We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Fourment General Manager

Atul D. Business - 11/06/2019 AccorHotels certified review
« Good service , good breakfast spread , gym needs new equipment. »

Check in was courteous but was given a room in the smoking floor which had to change next day. Change of room was effortless. Staff is nice and friendly. I was happy with the breakfast. Rooms are clean and housekeeping is good too. Suggest that the gym could get some new equipment as the treadmills are rather old. Was very happy with my stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Atul D., We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Fourment General Manager

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