Hotel - Mercure Samui Chaweng Tana
Mercure Hotel Mercure Hotel

Mercure Samui Chaweng Tana

4.5/5 820 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • KOH SAMUI
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)

Leisure and activities

  • Pool
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 08:00-10:00/19:00-22:30
    • Opening hours : Week-end 08:00-10:00/19:00-22:30

Business services

  • 2 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
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Hotel location

Your meetings and events

At Mercure, we offer several meeting packages for small to medium size exclusive private meetings, which can host between 14 to 60 guests. Natural light, LCD projector, flip chart, conference microphone and WIFI are available.Meeting at Mercure, we offer several meeting packages for exclusive private meetings for small to medium size of meeting. We can provide between 14 to 60 guests. Natural light, LCD projector, flip chart, conference microphone and WIFI are available.

Mercure Samui Chaweng Tana Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
LE SOLEIL 22 m2 2 m 14 0 14 10 0
LE SABLE 58 m2 2.6 m 60 20 24 30 32
    • Screen
    • Flipchart
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Slide projector
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 80 rooms

Our restaurants and bars

See all our bars
See all our restaurants and bars
4.4/5 AccorHotels Rating 764 reviews

Our guest reviews for
Mercure Samui Chaweng Tana

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 820 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Andrew K. Friends - 09/06/2019 AccorHotels certified review
« No problems at all , everything ok »

My 3rd or 4th stay. Staff all friendly and very polite Room service spot on when returning later in the day to the hotel. Breakfast buffet plenty of options and staff good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrew Alan K., Nice to have you back. We very much appreciate your comments regarding your stay at the Mercure Samui Chaweng Tana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nina

Anonymous Solo - 06/06/2019 AccorHotels certified review
« Pefect »

Was very comfortable. But on my last day I was locked out of my balcony. The door locked and I couldn’t get in.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David N., Thank you for taking the time to tell us about your experience at the Mercure Samui Chaweng Tana. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nina

Jerry Couples - 29/05/2019 AccorHotels certified review
« Nice »

Nice stay. Friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jerry J., We very much appreciate your comments regarding your stay at the Mercure Samui Chaweng Tana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nina

Henry Friends - 28/05/2019 AccorHotels certified review

Had a wonderful stay Staff very friendly n helpful Provided my travel companion with a walker when they notice that he can’t walk properly as he’s on wheel chair

Our hotel has responded to the review
Our hotel has responded to the review

Dear Adulla A., We very much appreciate your comments regarding your stay at the Mercure Samui Chaweng Tana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nina

Baba G. Families - 09/05/2019 AccorHotels certified review
« Nice employees, odor in room »

Staff are really friendly and accommodating. However, our room had an odor that felt to us like mold. Hotel is near shops and restaurants but not right on the beach. We will not be back because of the odor. We did move to a hotel nearby, right on the beach that has a fresh newer building.

Abhinav M. Solo - 09/05/2019 AccorHotels certified review
« Comfortable »

This was my first time with any mercure hotel. Samui Chaweng Tana has given me a reason to check out the other properties, across the globe. Thank you Team Samui Chaweng Tana!

Sian R. Families - 01/05/2019 AccorHotels certified review
« Not as good as previous stays »

This is the forth time to stay at this hotel. We had requested a top floor room, but this was not available. The room that we stayed in had an issue with the aircon, the complained for this was handled quickly but only partially left us with a slightly better air con temperature but a vibration which we did report. One of the main reasons for our return was for the beach bar set up only to be very disappointed it was no longer there but a building site, there had been no mention of this on the website

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sian R., Thank you for taking the time to tell us about your experience at the Mercure Samui Chaweng Tana. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Hotel is expanding to beach front property which will provide more service including beach bar and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nina

Farrukh Families - 25/04/2019 AccorHotels certified review
« Excellent Customer Service »

Let me say big thank you to all the staff. Especially room service for their friendly demeanor & service. We stayed there as a group of friends who attended the wedding & i can say on behalf of everyone that we were extremely pleased with the service & likely to repeat customers.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Farrkh M., We very much appreciate your comments regarding your stay at the Mercure Samui Chaweng Tana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nina

Ratchada Families - 20/04/2019 AccorHotels certified review
« Helpful & smiling staffs »

I went to a hotel on 13-17/4/2019, overall is good as per my above vote to you

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ratchada P., We very much appreciate your comments regarding your stay at the Mercure Samui Chaweng Tana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nina

Af Couples - 18/04/2019 AccorHotels certified review
« Over rated hotel and definitely not a 4 stars »

Very small rooms for a 4 stars with AC issues and bad sonor isolation

Our hotel has responded to the review
Our hotel has responded to the review

Dear Atef F., Thank you for taking the time to tell us about your experience at the Mercure Samui Chaweng Tana. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nina

Anonymous Friends - 17/04/2019 AccorHotels certified review
« Stayed before - continues not to meet expectations »

I had booked 3 rooms, 6 people, another 2 rooms booked, 3 people directly by friends in our party I emailed requesting early check in; reply indicated that may not be possible but we would be in priority Front desk were slow with the check in - why can't everything be ready for our arrival - IBIS on Samui are more efficient Front desk staff were also slow, and not paying attention to the needs of the party My partner went to the front desk to follow up on check in as it was past 2pm - he came back saying we are not staying here again; staff attitude and arrogance. This reminded me of another stay at the this hotel where we experienced this same staff arrogance. We finally got our room keys around 3pm!! What happened to the promised priority? We were told we could go over to the beach; however, we were not told that building was in progress, there was no private area and beach bar that we were expecting - very disappointing. The air conditioning in our room was not working; after a couple of calls it was apparently switched off in the machine room. It transpired that all 5 rooms in our party had the same issue with the Air Con. Another problem we have experienced before when staying at this hotel. There appears to be an arrogance in this hotel that we do not experience on Koh Phangan or at the IBIS on Samui. The location of the hotel is the only attraction - with the expected beach and beach bar and very close proximity to Poppies. I doubt very much we will return again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Nina

Dora Couples - 01/04/2019 AccorHotels certified review
« Comfortable bed »

We booked the junior suite and the room is spacious and The bed is very comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lai Ying W., We very much appreciate your comments regarding your stay at the Mercure Samui Chaweng Tana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nina

Couples - 25/02/2019 TripAdvisor review
« It's where we want to be.... »

This may not be for everyone but we love it this is our 3rd stay and we will be back next year hopefully to the new hotel.Staff cannot help enough breakfast excellent and organising tours made easy and reasonable A bit at the edge of Chaweng but we like that. Beach,although across the road is perfect though this trip due to building works it did not look it's best but we are sure it will be amazing next year after works completed Thank you Mercure Tana for another perfect stay Katie and David

Wayne M. Couples - 10/01/2019 AccorHotels certified review
« Enjoy »

Very professional, good standards, friendly staff.

Mark S. Families - 06/01/2019 AccorHotels certified review
« Fantastic stay at the Mercure Chaweng »

Great hotel with fantastic staff in a good location.

Keat Couples - 03/01/2019 AccorHotels certified review
« A happy one »

Smooth check in and check out

M. Y. Friends - 02/01/2019 AccorHotels certified review
« Nice hotel, but very noisy area »

The hotel is very nice with helpful staff. The room was big, but no balcony, no net on the windows to protect from mosquitoes. The bathroom is big too, but didn't have a normal door, just a sliding one, made of wood and plastic and it didn't close properly. Our room was overlooking the back of the hotel and every late afternoon/evening there was a very loud music from another hotel, which ended around 1-2 AM and didn't allow us to sleep. The reception staff offered another room when we complained, but it was on the same side of the hotel, so we didn't take it. The beach of the hotel is very small, so we went early in the morning to make sure there will be free sun beds. The area between the hotel and the beach is a construction site at the moment, noisy and not very nice. In general I would not consider this hotel for a nice and relaxing holiday in the future.

Adrian R. Couples - 28/12/2018 AccorHotels certified review
« A nice hotel that represents good value for money »

We enjoyed our stay in this hotel. The beds were comfortable and the rooms cozy. The room was small and compact but it was well kept and the staff were all very friendly and helpful. We would happily stay again, thank you to all the staff!

Simon P. Couples - 26/12/2018 AccorHotels certified review
« Excellent stay »

An enjoyable experience staying at the Mercure Samui Chaweng Tana hotel. Staff were very welcoming and friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SIMON P., We very much appreciate your comments regarding your stay at the Mercure Samui Chaweng Tana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nina

Tracey Couples - 26/12/2018 AccorHotels certified review
« PLEASANT EXPERIENCE »

Everything was great! No complains except for the air-conditioning. Too cold at night.

Our hotel has responded to the review
Our hotel has responded to the review

Dear TRACEY T., We very much appreciate your comments regarding your stay at the Mercure Samui Chaweng Tana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nina

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