Hotel - Novotel Toulouse Centre Wilson
Novotel Hotel Novotel Hotel

Novotel Toulouse Centre Wilson Hotel

4.0/5 1,644 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • TOULOUSE BLAGNAC
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Portuguese
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being
    • Hammam
    • Sauna

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24HOUR
    • Opening hours : Week-end 24HOUR

Business services

  • 4 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

AIRBUS10 km / 6.21 mi

Congress centre

CENTRE DE CONGRES1.7 km / 1.06 mi

Exhibition centre

PALAIS DES SPORTS1.7 km / 1.06 mi

Your meetings and events

Our years of experience have let us build a great expertise in meetings organization.

Novotel Toulouse Centre Wilson Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
Salon Bach 20 m2 2 m 14 8 14 0 0
MOZART 35 m2 3 m 26 18 26 18 0
VIVALDI 63 m2 2 m 40 20 40 22 30
ESPACE CAPOUL 230 m2 6 m 104 0 200 0 110
    • Screen
    • Flipchart
    • Meeting room
    • Day light
    • WIFI access
    • Syndicate rooms
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

With a contemporary and completely modular design, Novotel's spacious rooms are real living spaces and can be adapted to suit all requirements.Connect to the Internet over WIFI and relax with a drink from the minibar while watching satellite channels on a flat-screen television.

  • 133 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Bouquet with TV Canal+ and Canalsat
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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4.3/5 AccorHotels Rating 5,170 reviews

Our guest reviews for
Novotel Toulouse Centre Wilson

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,644 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Alain R. Couples - 07/10/2019 AccorHotels review
« Great »

Well located, great staff and good room.

Jacobus Business - 01/10/2019 AccorHotels review
« Convenient and comfortable stay »

Excellent experience from check-in to check-out

Anonymous Business - 27/09/2019 AccorHotels review
« Convenient and comfortable »

Conveniently located in the centre of Toulouse. Breakfast could be better.

Mel Couples - 26/09/2019 AccorHotels review
« Overall a good stay »

It wasn't bad but the location is a bit hectic. We had to follow up about 3 times to get the in room safe fixed but otherwise fine, everyone was helpful.

J Business - 23/09/2019 AccorHotels review
« Good but not exceptionnal »

Good but not exceptional + People in the hotel are very nice - I did not have breakfast because I am expecting local and organic breakfast (considering the level of price and hotel standing) - Lack of light in the room (windows are two small) - Tea available in the room is not good and I don't appreciate paper cup

David C. Friends - 21/09/2019 AccorHotels review
« Great location, wonderful service at a very decent price »

The hotel was conveniently located in the centre of the city. We arrived earlier than the check in time but was welcomed and received a double upgrade from my status. The room is very spacious and comfortable. The staff is very friendly and courteous. However, one tiny improvement is that all staff should know how to use their system. When I tried to enquire about paying my accommodation using my Le Club Rewards points, one of the front desk staff has no clue and she was the only one on duty. If there is no one to teach her, she should have procedure manual to guide her.

Remco Business - 17/09/2019 AccorHotels review
« Great staff, clean room, but warm and noisy night »

hotel room looks very nice but the air conditioning remains always a challenge. Synthetic sheets, opening the window brings fresh air but noise from the square as well. Staff was great, breakfast as well. Next time I'll take a room on the quiet side of the hotel

Anonymous Business - 17/09/2019 AccorHotels review

Very satisfied with the hotel and services (breakfast, reception...).

304carmelm Family - 13/09/2019 TripAdvisor review
« comfortable »

This was a comfortable stay in a very central location with parking very nearby. the only fault I could find was the design of the bedroom/bathrooms. there is a glass wall between the two. I was sharing with my sister so we didnt particularly like being in the shower while the other person was just on the other side of the cloudy glass. worse still in my brothers room the glass was clear so his wife could see him sitting on the loo! Not the greatest use of design in my opinion. Otherwise very nice rooms.

Dp Business - 12/09/2019 AccorHotels review
« Good location and great service. »

I was in this hotel on a business trip and it was very convenient due to its location. Besides the service was also good. Will come back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DANIEL P., We very much appreciate your comments regarding your stay at the Novotel Toulouse Centre Wilson. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Noémie Lozes Front Office Manager

Anonymous Solo - 11/09/2019 AccorHotels review

Excellent from check in to check out

Our hotel has responded to the review
Our hotel has responded to the review

Dear CLINTON K., We very much appreciate your comments regarding your stay at the Novotel Toulouse Centre Wilson. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Noémie Lozes Front Office Manager

Jules Couples - 09/09/2019 AccorHotels review
« satisfied »

Not too bad, the suite was smaller than I expected having been in a much bigger room previously. Some communication issues with staff but these were easily overcome. Beds could have been bigger. Not clear how to get back in at night when you are locked out - allowing people to use their keycards to swipe in would be better. Foyer very warm. Late check out was good but we got locked out - you need to change your systems so that we didnt have to traipse all the way back to reception! Soundproofing was an issue - could still hear the noisy street outside at 3.30am! Also shower was slippy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Julia K., We very much appreciate your comments regarding your stay at the Novotel Toulouse Centre Wilson. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However we are terribly sorry to not give you a more personal welcome and for the incovenience with the key. We are in an old building that's why the room could be with different size. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Noémie Lozes Front Office Manager

Anonymous Families - 09/09/2019 AccorHotels review
« Good location, friendly staff, great breakfast »

Breakfast was very good. Our room was quite spacious and defintely confortable. The bathroom had two strange features: doors like "saloon doors" (i.e. no insulation) and a glass wall between the bathroom and the room (however this could be made transparent or opaque by pressing a switch).

Our hotel has responded to the review
Our hotel has responded to the review

Dear PAOLO C., We very much appreciate your comments regarding your stay at the Novotel Toulouse Centre Wilson. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Noémie Lozes Front Office Manager

Hajnalka G Couples - 09/09/2019 TripAdvisor review
« Parking problem »

However the parking possibility was stated on the website, only public carpark was available. We spent less than 24 hours there but had to pay the full price and no hote price was offered. I think this was a theft of my money.

Hajni Couples - 07/09/2019 AccorHotels review
« Parking problemd »

Parking was allowed in public car park and need to pay full 24 hours while was there for only 18 hours. No hotel help was available. Would advise to state on websites, this hotel has NO carpark. Bath gel tube was empty on arrival. USB port did not available for tv.

Bruce Business - 03/09/2019 AccorHotels review
« Quick efficient and friendly »

Fast check in and out, clean room good value

Michael R. Families - 02/09/2019 AccorHotels review
« Very good. »

Great location. Very comfortable, convenient and excellent value.

Stella Couples - 02/09/2019 AccorHotels review
« Perfect stay »

Great location, superb service, good breakfast.

E. Solo - 02/09/2019 AccorHotels review
« Below expectations »

the overall stay was OK, when I checked in the receptionist had the key already there, so check in was very fast and I could go to the room. the room itself was a very good, Due to my Platinum status as per decor membership I got an upgrade but then he starts the thing I’m used to Wednesday and I know they’ll receive some kind of amenities some kind of a welcome gift but that didn’t happen this time the room was just empty there was no customization of personalization for a platinum member second of all I was staying there for the day before and the day of my anniversary with my my birthday and there was no message not even know it saying hey happy birthday Mr. Rodrigues I would have appreciated that to be honest I think that was just a cane type of mesh meas platinum status as per decor membership I got an upgrade but then here starts the thing I’m used to Wednesday and I know they’ll receive some kind of amenity some kind of welcome gift but that didn’t happen this time the room was just empty there was no customization of personalization for a platinum member and second of all I was staying there the day before and the day of my birthday and there was no message not even a note saying happy birthday Mr. Rodriguez, I would have appreciated that to be honest, With all the data that are core gathers from its customers I think hotels could be you can be doing something nicer than just welcoming us, it would have been a better experience. To finalize prior to leaving the hotel, i received an email announcement email with sort an invoice saying that I took a breakfast, which I didn’t . I had to approach customer service and ask them why , they came back to me saying it was an automated email but that when I return the key , it’ll be corrected. very confusing to receive emails with information that is not accurate and special because I didn’t get any breakfast. in other times the hotels do offered me the possibility of having a free breakfast due to my status. In summary nice hotel but the service was not a six for Tatian so maybe disappointed with the Novotel of the brown on a quarter as though how in the world they manage their customer relationship particularly in on how they have a better time to accommodate a potential expectations or surprise customers

Shantanu G. Business - 02/09/2019 AccorHotels review
« Smelly and noisy room/ Smelly towels »

My room (#141) smelled of food. It appeared as if the kitchen exhaust was being let into my room. I requested the reception staff to take a look and they acknowledged the problem. However, a room changes was not possible since I was informed that the hotel was 'sold out'. I opened the window to ventilate the room, only to be intruded by loud street noises. All the towels reeked of vinegar and this too was rather peculiar! The breakfast was passable however, the fruits were not repleshined (no bananas!) - sorry to be picky but replenishment of breakfast buffet at a four-star hotel is a par-for-the-course. I was given a 10% discount at check-out, which is nice-to-have but does not compensate for the discomfort. Secondly, the Mercure Wilson (next door) is a much nicer property and I will continue to choose that over the Novotel Wilson (I know they are both Accor hotels). My decision to stay at Novotel Wilson was a mistake.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SHANTANU G., Thank you for taking the time to tell us about your experience at the Novotel Toulouse Centre Wilson. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Noémie Lozes Front Office Manager

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